Renaissance Aix-en-Provence Hotel

Hotels
•
Renaissance Hotels & Resorts
8.5 (1980 reviews)
320 avenue Wolfgang Amadeus Mozart , Aix-en-Provence , fr

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Children allowed
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Great location
Excellent service
Well-decorated rooms
Cons:
Cleanliness issues
High prices for quality
Food quality concerns

Categories

Cleanliness
7.89
Average cleanliness based on negative sentiment about poor maintenance and average cleanliness.
Service
9.36
The service was frequently praised, with specific mentions of personal attention and effort.
Location
9.4
Excellent location noted in multiple reviews, close to historical sites.
Room Quality
8.85
Rooms were described as well-decorated and comfortable.
Amenities
8.38
Amenities were decent but noted to be lacking in some aspects such as spa temperature.
Value for Money
7.34
Concerns about rising prices and decreasing quality reflected in several reviews.
Food and Beverage
7.89
Food quality was criticized, particularly the breakfast and dinner offerings.
Overall Experience
8.86
Overall positive experiences with a few notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:18

Property Description

Experience the elegance and comfort of Renaissance Aix-en-Provence Hotel, perfectly situated just a 10-minute stroll from the vibrant heart of Aix-en-Provence.

Luxurious Spa Experience
Indulge in complimentary access to our tranquil spa, featuring a heated indoor pool, steam room, and two serene treatment cabins for ultimate relaxation.

Gourmet Dining Options
Savor a delightful array of breakfast choices, including American, continental, and buffet styles, alongside a cozy bistro and bar for an exceptional dining experience.

Ideal Location for Activities
Discover entertainment and recreation with golf just 3 km away, bowling 1 km from your doorstep, and horseback riding nearby, plus the stunning Grand Theatre only 200 meters away.

Don't miss the opportunity to elevate your stay in Aix-en-Provence—book your escape today!

Important information:

Four superior double rooms adapted for people with reduced mobility are available.

Children can only access the indoor pool from 8:00 a.m. to 10:00 a.m. and from 6:00 p.m. to 7:00 p.m.

Renaissance Esthederm Spa: Two massage cabins, a gym, a hammam and an indoor swimming pool are available for your well-being. Children and seniors up to 16 years old cannot access the spa between 10:00 a.m. and 6:00 p.m and from 7 p.m to 9 p.m. From July 1st to September 6th, access will be closed to them.

Outdoor swimming pool accessible depending on weather conditions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.5
Based on 1980 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.86
R
Ricardo • couple • pt
8
Pros:

Boa localização, bom staff

Cons:

Alcatifas dos corredores cheiram mal. Qualidade dos quartos é de um 4 estrelas

2026-06-12 • via Nuitee
C
Chris • couple • gb
9
Lovely hotel, good facilities, friendly staff, location was good also
Pros:

room was great and very spacious, pool was great.

Cons:

Breakfast was just okay, it could have done with a bit more choice, but staff were very friendly and helpful.

2026-06-10 • via Nuitee
M
Mortier • solo_traveller • be
10
Pros:

De vriendelijkheid van het personeel vooral de valet boys.

2026-06-10 • via Nuitee
S
Stefano • couple • it
9
2026-06-10 • via Nuitee
J
Jad • couple • fr
10
2026-06-10 • via Nuitee
S
sylvain • family_with_children • fr
7
Cons:

diner du soir service trop long et poisson trop cuit

2026-06-08 • via Nuitee
D
David • couple • us
9
Pros:

Breakfast was good, but crowded. More options for eggs and other hot options would be nice. Bread choices were very good.

2026-06-08 • via Nuitee
S
Stefan • family_with_children • de
6
Pros:

Sehr freundliches Personal, zuvorkommend und umsichtig, allgemein sehr ansprechendes Hotel

Cons:

Das Frühstück war eher mittelmäßig, sowohl in Bezug auf Auswahl und Qualität, Preis Leistung stimmte nicht ganz

2026-06-07 • via Nuitee
J
Jean-luc • couple • fr
8
Cons:

Piscine non accessible quand on a un chien (quelque soit sa taille) avec le sentiment que l'acces est géré a la tete du client.

2026-06-06 • via Nuitee
P
Paulo Márcio • couple • br
9
Excelente hotel e localização.
Pros:

Quarto espaçoso e confortável.

2026-06-05 • via Nuitee
N
Nedeljko • couple • rs
7
Korektno, ali ne znam da ki bih ponovo dosao
Pros:

Lokacija

Cons:

Dorucak je los za objekat sa 5*
Nisam bio u hotelu sa 5* sa losijim doruckom, prljave case i neljubazno osoblje na dorucku

2026-06-04 • via Nuitee
G
GREGORY • solo_traveller • fr
7
2026-06-03 • via Nuitee
P
Paolo • family_with_children • it
10
Tutto perfetto!
Pros:

L’hotel ha una posizione fantastica ed un comodissimo parcheggio raggiungibile in ascensore. Staff gentilissimo, ottima la colazione e splendida la zona piscina! Tutto perfetto! Super consigliato!

Cons:

Nulla, tutto perfetto!

2026-06-02 • via Nuitee
S
Shaival • extended_group • us
7
Nice property with limited breakfast options.
Pros:

Location, staff, room

Cons:

Breakfast, same hot breakfast all 4 nights we stayed. I am Marriott member and stayed at numerous properties across the world mainly in US but never seen breakfast repeat like this. More hot food choices would’ve been nice.

2026-06-01 • via Nuitee
L
LAURE • family_with_children • fr
8
Peut mieux faire pour un 5 étoiles.
Pros:

Bel hôtel. Bien placé. Personnel agréable et souriant.

Cons:

Rapport qualité/prix moyen. Dans la chambre familiale, deux lits deux places qui sont trop petits (140 cm). Le petit déjeuner n’est pas à la hauteur d’un 5 étoiles. Parking de l’hôtel payant.

2026-06-01 • via Nuitee
B
Beatrice • family_with_children • it
9
2026-06-01 • via Nuitee
A
Andre • family_with_children • gb
4
2026-06-01 • via Nuitee
S
suzanne • couple • gb
8
2026-05-31 • via Nuitee
G
Giuseppe • solo_traveller • it
7
2026-05-29 • via Nuitee
J
Juliano • couple • br
9
Nossa estadia foi ótima. É um excelente hotel, mas creio que se encaixa melhor na categoria 4 estrelas. O café da manhã
2026-05-28 • via Nuitee