Renaissance Aix-en-Provence Hotel

Hotels
•
Renaissance Hotels & Resorts
8.5 (2020 reviews)
320 avenue Wolfgang Amadeus Mozart , Aix-en-Provence , fr
+33 4 86 91 55 00

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Well-decorated rooms
Cons:
Cleanliness issues
High prices for quality
Food quality concerns

Categories

Cleanliness
7.89
Average cleanliness based on negative sentiment about poor maintenance and average cleanliness.
Service
9.36
The service was frequently praised, with specific mentions of personal attention and effort.
Location
9.4
Excellent location noted in multiple reviews, close to historical sites.
Room Quality
8.85
Rooms were described as well-decorated and comfortable.
Amenities
8.38
Amenities were decent but noted to be lacking in some aspects such as spa temperature.
Value for Money
7.34
Concerns about rising prices and decreasing quality reflected in several reviews.
Food and Beverage
7.89
Food quality was criticized, particularly the breakfast and dinner offerings.
Overall Experience
8.86
Overall positive experiences with a few notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:18

Property Description

Experience the elegance and comfort of Renaissance Aix-en-Provence Hotel, perfectly situated just a 10-minute stroll from the vibrant heart of Aix-en-Provence.

Luxurious Spa Experience
Indulge in complimentary access to our tranquil spa, featuring a heated indoor pool, steam room, and two serene treatment cabins for ultimate relaxation.

Gourmet Dining Options
Savor a delightful array of breakfast choices, including American, continental, and buffet styles, alongside a cozy bistro and bar for an exceptional dining experience.

Ideal Location for Activities
Discover entertainment and recreation with golf just 3 km away, bowling 1 km from your doorstep, and horseback riding nearby, plus the stunning Grand Theatre only 200 meters away.

Don't miss the opportunity to elevate your stay in Aix-en-Provence—book your escape today!

Important information:

Four superior double rooms adapted for people with reduced mobility are available.

Children can only access the indoor pool from 8:00 a.m. to 10:00 a.m. and from 6:00 p.m. to 7:00 p.m.

Renaissance Esthederm Spa: Two massage cabins, a gym, a hammam and an indoor swimming pool are available for your well-being. Children and seniors up to 16 years old cannot access the spa between 10:00 a.m. and 6:00 p.m and from 7 p.m to 9 p.m. From July 1st to September 6th, access will be closed to them.

Outdoor swimming pool accessible depending on weather conditions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.5
Based on 2020 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.86
K
Katja • family_with_children • ch
9
Toller Ort jm 2 Nächte zu verbringen
Pros:

Sehr sauber, freundliches Personal, sehr bequeme Betten. Sehr zentral gelegen und man kann alles gut zu Fuss erkunden.

2026-07-25 • via Nuitee
S
sabrina • couple • fr
10
2026-07-24 • via Nuitee
O
Osher • family_with_children • il
9
מלון טוב מאד לטיול כוכב באזור פרובנס
Pros:

מיקום טוב ליציאה עם רכב, חדר מרווח יחסית, ארוחת בוקר מגוונת, הרבה מקומות ישיבה פנויים בבריכה

Cons:

המזרונים בחדר גרועים, רכים ושוקעים ברמה ששני בני הזוג מתגלגלים לאמצע וקמים עם כאב גב בבוקר.

2026-07-24 • via Nuitee
E
Emanuela • couple • it
7
2026-07-24 • via Nuitee
P
Paula Regina • family_with_children • br
7
2026-07-22 • via Nuitee
G
Gilbert • extended_group • fr
8
très agréable
Pros:

Très bien, emplacement, service voiturier, confort général

Cons:

manque de propreté petit déjeuner, petite piscine mais agréable

2026-07-22 • via Nuitee
I
Ines • couple • br
9
Uma a excelente estada !
Pros:

A localização é excelente, pertinho do centro histórico!

Cons:

Cidade histórica muito linda!

2026-07-21 • via Nuitee
F
Francis • couple • fr
8
Bel hôtel, excellent service mais...
Pros:

Chambres, espaces communs, piscine, spa, fitness, accueil, situation géographique

Cons:

Propreté de l'espace restaurant extérieur et repas (vraiment pas bons).

2026-07-19 • via Nuitee
D
DANNY • couple • il
10
נהננו
Pros:

ארוחת בוקר טובה
חדר נהדר
קרוב רגלית למרכז
קרוב יחסית לשדה התעופה במרסיי
חניה

2026-07-18 • via Nuitee
R
Regina • couple • br
10
2026-07-17 • via Nuitee
C
Christine • family_with_children • us
9
2026-07-15 • via Nuitee
J
Justine • solo_traveller • gb
9
Excellent value for money hotel
Pros:

Great location just outside town, lovely helpful staff, clean room, friendly staff around the pool

Cons:

Couldn’t get BBC or World Cup football on tv. Gym was tired

2026-07-12 • via Nuitee
M
Mariana • couple • br
9
2026-07-11 • via Nuitee
C
Christian • solo_traveller • at
5
Gute location, bei Service Luft nach oben
Pros:

Location

Cons:

Klima funktionierte nicht immer
Frühstückservice eine Katastrophe
Minibar wurde trotz mehrfacher Aufforderung nicht gefüllt
Badezimmer : Abfluss Badewanne über 5 Tage defekt - muss dem House keeping aufgefallen sein

2026-07-10 • via Nuitee
P
Paulo Augusto • extended_group • br
9
Pros:

Quarto muito confortável e ótima localização

Cons:

Café da manhã bagunçado. Bem variado e gostoso, mas bagunçado na disposição da comida. café somente de máquina de café expresso

2026-07-09 • via Nuitee
I
Isaacson • couple • ar
10
2026-07-08 • via Nuitee
R
Roberta • solo_traveller • it
10
Ottimo ed elegante hotel
Pros:

Posizione tranquilla e vicina al centro
Piscina piacevole

Cons:

Abbiamo dovuto sollecitare pulizia della camera diverse volte. Nel tardo
pomeriggio non era ancora pronta.

2026-07-08 • via Nuitee
C
Clodagh • family_with_children • ie
7
2026-07-08 • via Nuitee
M
Martijn • family_with_children • nl
9
2026-07-07 • via Nuitee
F
Fernando • couple • br
10
2026-07-07 • via Nuitee