Craig's Royal Hotel

Hotels
8.6 (2775 reviews)
10 Lydiard Street South , Ballarat , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Charming atmosphere
Friendly service
Good location
Cons:
Noisy room
Slow restaurant service
Poor food quality

Categories

Cleanliness
8.24
Room complaints about temperature and noise suggest areas needing improvement.
Service
9.21
Staff were friendly, but service was slow in the restaurant.
Location
9.25
Great location in the city center, close to attractions.
Room Quality
8.2
Rooms reported as uncomfortable with issues like noise and broken amenities.
Amenities
9.23
Good amenities were noted, including bath spa and historical decor.
Value for Money
8.19
Given the complaints about specific meal quality, value could be deemed less than expected.
Food and Beverage
7.74
Disappointment in food quality and meal delays noted.
Overall Experience
8.71
Overall charm and historical ambiance provide a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:47

Property Description

Elegant Boutique Rooms
Experience luxury at Craig's Royal Hotel with boutique-style rooms featuring elegant furnishings and modern amenities. Each room is equipped with a personal safe, work desk, flat-screen TV, and a marble bathroom for your comfort and convenience.

Dining and Entertainment
Indulge in exquisite dining options at the hotel's restaurant, offering delicious lunch and dinner menus. Don't miss the chance to savor a delightful high tea experience every Sunday from 14:00 onwards.

Convenient Location and Modern Facilities
Located just a 5-minute walk from Ballarat Railway Station, Hotel Craig's Royal provides easy access to nearby attractions like Sovereign Hill and Lake Wendouree. Enjoy modern conveniences such as free Wi-Fi access, Hydronic Heating in each room, Electric Vehicle Charging, and Secure Off-Street Parking during your stay.

Book now to elevate your stay at Craig's Royal Hotel and create unforgettable memories in Ballarat.

Important information:

Parking is subject to availability due to limited spaces.

Parking spaces must be reserved in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.6
Based on 2775 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 9.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
W
White solo_traveller au
10
2026-08-29 via Nuitee
J
JoAnn couple au
8
Always enjoy our stay at Craig’s. Lovely hotel, staff, location is great and food too.
Pros:

Beautiful hotel, great location. Enjoyable breakfast.

Cons:

No parking available

2026-08-28 via Nuitee
K
Kirsty couple au
7
Love the hotel, but struggle with the firmness of the mattress, other than that absolutely love the hotel 🏨
Pros:

The location was amazing

Cons:

The bed was to hard

2026-08-26 via Nuitee
M
mark family_with_children au
9
We will be back
Pros:

Th staff were amazing

2026-08-24 via Nuitee
E
Edmund couple au
8
2026-08-23 via Nuitee
S
Sharon couple au
10
We thoroughly enjoyed staying at this wonderful historic hotel.
Pros:

The whole ambience of the hotel is wonderful, the room was comfortable and the restaurant was excellent. We were greeted by Melanie who instantly made us feel we made the right choice, she is an asset to the business. 🤗

2026-08-22 via Nuitee
S
Samantha solo_traveller au
9
Warm cosy night in style at Craigs after trip to Her Majesty's theatre.
Pros:

History and ambience, as well as location. Bar and restaurant downstairs as well general facilities. The spa bath was wonderful. We lovef our room.

Cons:

Central heating was wonderful for Ballarat, but also very warm in our room upstairs on end and rarely have we been able to sleep in singlets in the middle of Winter in Ballarat but we definitely had to last night.

2026-08-22 via Nuitee
D
Dee solo_traveller au
8
Beautiful heritage hotel
Pros:

the room was cosy with the heater on to warm the room when I arrived, excellent bathroom facilities, warm towel rack, bed so comfortable.

Cons:

The main bar wasn't open, only a small bar near the gaming area, which was disappointing , the breakfast could be much better, for a hotel like that, the breakfast was a let down.

2026-08-22 via Nuitee
J
John solo_traveller au
10
Pros:

Excellent historical building that has been renovated. Friendly reception staff.

2026-08-21 via Nuitee
M
Mark couple au
10
Can not wait to stay there again.
Pros:

Atmosphere and the look was fantastic.

2026-08-20 via Nuitee
A
Anita solo_traveller au
8
2026-08-20 via Nuitee
P
paul gerard solo_traveller au
2
disappointing service
Pros:

location

Cons:

service was awful..long wait in the dining room to even get an order taken and they had one staff member on who was chatting to people rather then serving people.

2026-08-20 via Nuitee
A
Anthony couple au
9
Heritage delight, a truly impressive accommodation experience
Pros:

The room was clean, inside was comfortable, cleaning staff friendly, helpful counter staff with questions, room decor impressive along with the entire building.

Cons:

Multple Air conditioning units just outside our room window. Not really noticeable during the day but at night seem louder.

2026-08-20 via Nuitee
B
B9231JNpaulo Solo travel
4
Disappointing service
Pros:

Worst service ive had for a long time. After being seated in the dining room ( after the staff member said "easy as" to me!) I sat there for 20 minutes without him saying anything to me . I observed, the other 8 tables didn't have anyone eating and he then sat another couple down after me and took their order before saying anything to me. I observed him go into the lobby for 4/5 minutes chatting to someone for some reason whilst the dining room was left unattended. The room was about 40% full. I got up and left after 22 minutes and when i told the front desk it was a "oh he is on his own tonight" . I ended up eating pringles in my room. I assume trying to save money by only having one staff member on but the whole thing was very disappointing.

2026-08-19 via Tripadvisor
A
Alicia couple au
10
2026-08-19 via Nuitee
C
Carolyn couple au
9
Lovely regal place to stay if you like the old world charm.
Pros:

The room was spacious and comfortable, full of old world charm which was a delightful change, The staircase and old fashioned lift were quite grand.
The staff were very friendly, and the dinner I had was just lovely.

Cons:

The shower door didn't close properly, so some water escaped
Onto the floor and the bath mat was quite soaked.

2026-08-16 via Nuitee
N
Naomi solo_traveller au
10
Stepping into history
2026-08-15 via Nuitee
A
Andy couple au
10
2026-08-14 via Nuitee
J
James N Andy couple au
9
Beautiful experience! Loved exploring and food was fantastic
Pros:

Loved the fact that we were able to wander and explore freely. The building is beautiful and was interesting to learn about the history. Food and service was fantastic!

Cons:

Not much! The room was a bit too hot which made it difficult to sleep. And we couldn’t cool it down

2026-08-14 via Nuitee
A
Andy solo_traveller au
10
2026-08-14 via Nuitee