Hyatt Place Charlotte Downtown

Hotels
•
Hyatt Place
8.4 (1544 reviews)
222 South Caldwell Street , Charlotte , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Excellent breakfast
Cons:
Expensive parking
Soundproofing issues
Outdated amenities

Categories

Cleanliness
7.99
There were mentions of cleanliness across several reviews, but also issues such as poor soundproofing which affected perception.
Service
8.96
Staff received consistently positive feedback for friendliness and helpfulness, with multiple mentions of great service.
Location
8.5
Location was frequently praised as convenient and central, though some noted parking costs.
Room Quality
8.45
Rooms were described as spacious and comfortable, although a few technical issues were mentioned.
Amenities
7.98
Good breakfast options praised but some amenities like the outdated television were noted as drawbacks.
Value for Money
7.94
While some guests found it to be a good deal, parking charges were seen as a concern influencing value.
Food and Beverage
8.99
Breakfast received high praise as being excellent for a hotel, with quality options highlighted.
Overall Experience
8.36
Overall sentiment reflects a positive experience with notable suggestions for improvement regarding parking and soundproofing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:45

Property Description

Modern Comfort and Convenience

Featuring free Wi-Fi and a 42-inch flat-screen TV in every room, this Hyatt Place in Downtown Charlotte offers a perfect blend of modern comfort and convenience. Guests can enjoy coffee-making facilities, work desks, and cable channels during their stay.

Fitness Center and Dining Options

Guests can stay active at the on-site fitness center or indulge in American cuisine at the Fahrenheit restaurant with an open-air rooftop and premium cocktail bar. Daily maid and concierge services add to the convenience, ensuring a stress-free stay.

Prime Location and Nearby Attractions

Located just minutes away from the Time Warner Arena and 1.6 km from the Carolina Panthers Stadium, this hotel is the ideal choice for travelers looking to explore Downtown Charlotte. Book now to experience the best of Charlotte at this exceptional Hyatt Place.

Important information:

Valet parking only at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1544 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 8.36
M
Megan • couple • us
5
2026-10-31 • via Nuitee
N
Norbert • couple • de
9
Stylisches Hotel im 10.Stock mit sehr guter Ausstattung und Skyline- Blick!
Pros:

Stylisches Hotel, sehr sauber, toller Blick auf Charlotte‘s Skyline. Riesige Zimmer, teilweise auch mit Ausblick und Sofaecke.
Tolles Fitnessstudio!

Cons:

Frühstück war ok, aber warum Plastik und Pappgeschirr?

2026-10-31 • via Nuitee
C
Cherish • couple • us
8
Great place, would stay here again
Pros:

The room were welcoming, the lobby elegant

Cons:

The beds were a little hard

2026-10-28 • via Nuitee
T
Trisha • family_with_children • us
8
Pros:

The breakfast and staff.

Cons:

The mattress and pillows, I couldn't get comfortable.

2026-10-21 • via Nuitee
B
Brooklyn • couple • us
4
2026-10-20 • via Nuitee
A
Aleisha • family_with_children • us
10
Pros:

Clean, hot breakfast was delicious.

2026-10-19 • via Nuitee
L
Lakeshia • couple • us
10
💕💕💕
Pros:

💕

Cons:

💕💕💕

2026-10-19 • via Nuitee
R
Ray • couple • us
6
Comfortable bed. Loud A/C. Atrocious breakfast.
Cons:

The air conditioner in the room made made it sounds like we were in a subway station. The breakfast was absolute garbage.

2026-10-18 • via Nuitee
P
PaulaKay45 • family_with_children • us
10
Great location
Pros:

The hotel was great! Very clean, location was great as well

Cons:

Having to pay to park!! That was ridiculous. I've never stayed anywhere where I had to pay extra to park. I was there for one night for a concert. The price for 1 night should have covered the parking as well

2026-10-18 • via Nuitee
E
Erica • couple • us
7
2026-10-17 • via Nuitee
C
Courtney • couple • us
7
2026-10-16 • via Nuitee
T
Theresa • couple • us
3
Pros:

The location and cleanliness

Cons:

The construction work that was being done on the floor that I was on it was an inconvenience with things everywhere i’m wondering when they’ll return by $75 per day which amounts in the amount of $150 I don’t see where it was credited back to my account

2026-10-16 • via Nuitee
B
Brandon • solo_traveller • us
8
2026-10-16 • via Nuitee
V
Victor • extended_group • us
10
2026-10-14 • via Nuitee
D
Donal • solo_traveller • ie
9
2026-10-13 • via Nuitee
T
Tamika • family_with_children • us
7
Pros:

Its was close to alot of places

Cons:

I didnt like the fact that they dont have microwaves in room and you would have to go to 10th floor to warm food up...and also the elevators are super slow

2026-10-13 • via Nuitee
J
Juvockia • couple • us
9
Pros:

Very convenient to downtown and the spectrum stadium.

Cons:

The entrance from the main road we had to walk all the way around back to the valet

2026-10-13 • via Nuitee
Y
Ybhon • solo_traveller • us
9
2026-10-12 • via Nuitee
D
Danetta • couple • us
8
Pros:

The location is great! Very walkable to the stadium, restaurants and bars. The staff was nice. Breakfast was great and I love the fact they changed the menu items each day. The room was very spacious.

Cons:

There was no microwave in the room, the tv was stationed awkwardly - not directly in front of the bed, nor the couch (but I guess it was in the middle of both areas to be seen from the bed and couch), one of the power outlets did not work and we didn’t care for the nonchalant demeanor of the people at the concierge desk when you First Walk Into The Building; but the receptionist at the actual Hyatt desk on the 10th floor were great.

2026-10-09 • via Nuitee
J
Jessica • family_with_children • us
8
Pros:

Breakfast was great.

Cons:

Elevators were very busy and took a long time.

2026-10-08 • via Nuitee