Hyatt Place Charlotte Downtown

Hotels
•
Hyatt Place
8.4 (1456 reviews)
222 South Caldwell Street , Charlotte , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Excellent breakfast
Cons:
Expensive parking
Soundproofing issues
Outdated amenities

Categories

Cleanliness
7.99
There were mentions of cleanliness across several reviews, but also issues such as poor soundproofing which affected perception.
Service
8.96
Staff received consistently positive feedback for friendliness and helpfulness, with multiple mentions of great service.
Location
8.5
Location was frequently praised as convenient and central, though some noted parking costs.
Room Quality
8.45
Rooms were described as spacious and comfortable, although a few technical issues were mentioned.
Amenities
7.98
Good breakfast options praised but some amenities like the outdated television were noted as drawbacks.
Value for Money
7.94
While some guests found it to be a good deal, parking charges were seen as a concern influencing value.
Food and Beverage
8.99
Breakfast received high praise as being excellent for a hotel, with quality options highlighted.
Overall Experience
8.36
Overall sentiment reflects a positive experience with notable suggestions for improvement regarding parking and soundproofing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:45

Property Description

Modern Comfort and Convenience

Featuring free Wi-Fi and a 42-inch flat-screen TV in every room, this Hyatt Place in Downtown Charlotte offers a perfect blend of modern comfort and convenience. Guests can enjoy coffee-making facilities, work desks, and cable channels during their stay.

Fitness Center and Dining Options

Guests can stay active at the on-site fitness center or indulge in American cuisine at the Fahrenheit restaurant with an open-air rooftop and premium cocktail bar. Daily maid and concierge services add to the convenience, ensuring a stress-free stay.

Prime Location and Nearby Attractions

Located just minutes away from the Time Warner Arena and 1.6 km from the Carolina Panthers Stadium, this hotel is the ideal choice for travelers looking to explore Downtown Charlotte. Book now to experience the best of Charlotte at this exceptional Hyatt Place.

Important information:

Valet parking only at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 1456 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 8.36
J
Jeremy • couple • us
6
2026-06-11 • via Nuitee
T
Tionna • couple • us
10
2026-06-10 • via Nuitee
L
Lex • solo_traveller • us
8
2026-06-10 • via Nuitee
C
Chiquita • couple • us
10
I had a problem with my room and the great staff really took care of me
Pros:

I like the convenience and how friendly the front desk staff was

Cons:

N/a

2026-06-08 • via Nuitee
K
Kierra • couple • us
8
2026-06-08 • via Nuitee
D
Denasia • couple • us
10
2026-06-08 • via Nuitee
D
Dawn • solo_traveller • us
10
2026-06-08 • via Nuitee
J
Jason • solo_traveller • us
10
2026-06-07 • via Nuitee
B
Beatrice • solo_traveller • it
9
2026-06-07 • via Nuitee
V
Voyage21266090454 • Solo travel
8
Had a great stay!
Pros:

I only stayed one night, but it was fantastic! The room was clean and had an excellent view of Uptown Charlotte, great for taking pictures! I especially had a great experience with valet parking. Brody and a Spanish guy (sorry I can't remember his name), both of them were professional and beyond helpful!! Thank you both for making my stay great!

2026-06-05 • via Tripadvisor
E
Elizabeth • solo_traveller • us
9
2026-06-04 • via Nuitee
A
alexis • family_with_children • us
10
Pros:

The location was amazing & the rooms were clean/

Cons:

I didn’t like the valet cost and the breakfast was very poor.

2026-06-04 • via Nuitee
A
amy • solo_traveller • us
8
Great room for the price
Pros:

Great large room

2026-06-03 • via Nuitee
C
Cliff • solo_traveller • us
5
Tuned out employees, gross building, super clean room. Poor communication.
Pros:

The Hyatt part of the building was ok, the elevator and ground floor lobby was absolutely gross. The employees were super nice with only one in particular that completely ignored me during check-in while he stood there staring at his phone. I was the only person at the counter. Then he asked for my id and credit card, I told him that I had already checked in when I dropped off my bags earlier, he said there was no evidence of that, he took my cards, looked everything over, appeared confused and said " you have been checked in already." Also, I was told earlier in the day that I would receive a txt when the room was ready, I never received that txt. Room was very clean and comfortable. It did smell strongly of weed in the morning around 5 am.
Overall, I won't be back. Not a good experience for the price. The building is just gross and smells.

2026-05-30 • via Nuitee
O
Olson • extended_group • us
10
Nice hotel. Needs better signage
Pros:

Nice hotel.

Cons:

Hard to find. There are 2 Hyatts less than a block from each other and paid $50 at one for parking only to find was at the wrong one :(

2026-05-29 • via Nuitee
R
Rene • extended_group • sv
9
Amazing camas y ubicacion
Pros:

La Ubicación y la vista de la habitación a la ciudad es Amazing

Cons:

El horario de desayuno, debería ser hasta las 10am , normalmente uno los visita de vacaciones y levantarse tan temprano no siempre es bueno

2026-05-29 • via Nuitee
T
tiffanysX6544MO • Solo travel
10
Great views. Great service!
Pros:

Great property. Close by the venue. 12p check out is a great touch! Had great city views

2026-05-28 • via Tripadvisor
Z
Zekiah • family_with_children • us
10
2026-05-27 • via Nuitee
R
Robinson • couple • us
10
2026-05-27 • via Nuitee
2
254shaniyam • Friends getaway
10
Good Valet
Pros:

Brody the valet did an. Excellent job

2026-05-25 • via Tripadvisor