Hyatt Place Charlotte Downtown

Hotels
•
Hyatt Place
8.4 (1544 reviews)
222 South Caldwell Street , Charlotte , US
+1 704-227-0500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Great service
Clean rooms
Excellent breakfast
Cons:
Expensive parking
Soundproofing issues
Outdated amenities

Categories

Cleanliness
7.99
There were mentions of cleanliness across several reviews, but also issues such as poor soundproofing which affected perception.
Service
8.96
Staff received consistently positive feedback for friendliness and helpfulness, with multiple mentions of great service.
Location
8.5
Location was frequently praised as convenient and central, though some noted parking costs.
Room Quality
8.45
Rooms were described as spacious and comfortable, although a few technical issues were mentioned.
Amenities
7.98
Good breakfast options praised but some amenities like the outdated television were noted as drawbacks.
Value for Money
7.94
While some guests found it to be a good deal, parking charges were seen as a concern influencing value.
Food and Beverage
8.99
Breakfast received high praise as being excellent for a hotel, with quality options highlighted.
Overall Experience
8.36
Overall sentiment reflects a positive experience with notable suggestions for improvement regarding parking and soundproofing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:45

Property Description

Modern Comfort and Convenience

Featuring free Wi-Fi and a 42-inch flat-screen TV in every room, this Hyatt Place in Downtown Charlotte offers a perfect blend of modern comfort and convenience. Guests can enjoy coffee-making facilities, work desks, and cable channels during their stay.

Fitness Center and Dining Options

Guests can stay active at the on-site fitness center or indulge in American cuisine at the Fahrenheit restaurant with an open-air rooftop and premium cocktail bar. Daily maid and concierge services add to the convenience, ensuring a stress-free stay.

Prime Location and Nearby Attractions

Located just minutes away from the Time Warner Arena and 1.6 km from the Carolina Panthers Stadium, this hotel is the ideal choice for travelers looking to explore Downtown Charlotte. Book now to experience the best of Charlotte at this exceptional Hyatt Place.

Important information:

Valet parking only at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 1544 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 8.36
G
Gilles • solo_traveller • fr
8
2026-09-18 • via Nuitee
V
Virginia • solo_traveller • us
8
It was very comfortable and accessible.
Pros:

I loved how spacious it was

Cons:

I didn’t like that I couldn’t find a proper designated smoking area. One person told me it was “across the street” another said there is a bench across from valet and both people told me “I would see it when I went outside”. I didn’t “see” what they were talking about it was a little inconvient but not a big deal.

2026-09-17 • via Nuitee
S
Stanley • couple • us
10
2026-09-15 • via Nuitee
R
Rojas • couple • us
10
Pros:

Excellent fresh hot breakfast.

Cons:

Only valet parking is allowed.

2026-09-13 • via Nuitee
K
Kelli • couple • us
10
Pros:

Breakfast was good. Rooms were clean. The hotel was generally quiet.

Cons:

broken elevator

2026-09-08 • via Nuitee
C
Charles • solo_traveller • us
9
2026-09-06 • via Nuitee
J
Joshua • couple • us
5
Pros:

This hotel seem to be going down for some reason. I stayed here last year and it was amazing. Rooms were great the stay overall was really great but this time it just seem like the room I had looked like a motel 6 room. It definitely wasn’t as nice as the last one I had.

2026-09-04 • via Nuitee
M
Michele • couple • us
1
Pros:

Front desk staff was helpful and fixed any problems that occurred.

Cons:

We checked into a room that smelled like mold. The carpet was wet and that's what caused the odor. Had to change rooms at 4 in the morning.

2026-09-02 • via Nuitee
L
Louis • extended_group • us
9
2026-09-02 • via Nuitee
K
Kevin • solo_traveller • us
7
2026-09-01 • via Nuitee
S
Steve • solo_traveller • us
9
2026-08-31 • via Nuitee
S
Sherry • couple • us
8
2026-08-31 • via Nuitee
W
William • family_with_children • us
10
2026-08-29 • via Nuitee
P
Perfect919 • solo_traveller • us
10
2026-08-24 • via Nuitee
L
Latasha • solo_traveller • us
10
2026-08-23 • via Nuitee
M
Mechelle • couple • us
10
2026-08-22 • via Nuitee
M
Makia • solo_traveller • us
9
Pros:

Very clean! Great location!

Cons:

Price of the room!

2026-08-20 • via Nuitee
B
Bobby • extended_group • us
10
Loved my stay and walking distance to Spectum Center !
Pros:

Room was spacious and comfortable and breakfast was excellent. Room service was great and very timely,

Cons:

Need more staff working valet because everyone checked out about the same time and the staff did a great job under prressure.

2026-08-18 • via Nuitee
S
Shaunta • extended_group • us
10
2026-08-15 • via Nuitee
V
vashaun • couple • us
10
2026-08-14 • via Nuitee