Steigenberger Hotel Am Kanzleramt

Hotels
•
Steigenberger Hotels & Resorts
8.8 (10851 reviews)
Ella-Trebe-Straße 5 , Berlin , DE
+49 30 7407430

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location next to Hauptbahnhof
Outstanding breakfast
Friendly, helpful staff
Quiet despite central location
Comfortable rooms with toiletries provided
Pleasant bar with good opening hours
Cons:
Breakfast and some menu items considered expensive (e.g., €33 p.p.)
No milk alternatives for coffee (only cow milk available)
No free bottled water provided daily
AC not individually controllable; some rooms felt too warm
Plumbing/fixture problems reported and not always resolved
Housekeeping/privacy incident (entered without notice)
Bed topper too soft / bedding perceived at lower standard

Categories

Cleanliness
8.2
Generally clean, but guests note worn carpet, some plumbing/fixture issues and bed/linen quality that felt below higher-star expectations; one report of housekeeping entering without clear notice.
Service
9.2
Staff are mostly described as friendly, helpful and responsive (luggage help, quick clearing at breakfast); isolated negative reports include reception not assisting with a medical need and reserved greetings at times.
Location
9.9
Outstanding location next to the central train station and ideal for exploring the city; frequently praised as a major strength and noted to be surprisingly quiet despite the central position.
Room Quality
8.4
Rooms described as comfortable with toiletries provided, but some guests mention carpeted rooms, a too-soft bed topper, limited wardrobe/ablage space and occasional maintenance issues.
Amenities
8.3
Good basic amenities (bar, toiletries, comfortable common areas), but guests missed free daily water, milk alternatives for coffee and a full on-site restaurant; AC is centrally controlled and not individually adjustable.
Value for Money
7.6
Perceived as somewhat expensive by several guests (comments about high room/meal costs and expensive breakfast/set menus), reducing perceived value.
Food and Beverage
9.8
Breakfast is repeatedly praised as excellent and a highlight; bar atmosphere is good, though there are occasional complaints about an overpriced pre-set menu in the restaurant/bar.
Overall Experience
9
Overall very positive stays for many guests with strong praise for location, breakfast and general comfort; some service and amenity shortcomings temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Accommodation
Experience luxury at its finest at Steigenberger Hotel Am Kanzleramt, located just 800 metres from the iconic Brandenburg Gate. Each air-conditioned room offers modern decor, a minibar, and a flat-screen TV, ensuring a comfortable stay.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, a bar, and a restaurant at your disposal. Benefit from free Wi-Fi, bathrobes, and slippers in your private bathroom. The hotel also provides a ticket service and luggage storage for your convenience.

Prime Location
Situated next to the German Parliament buildings, with Berlin Main Station nearby, this hotel is the perfect base for exploring the city. Don't miss out on visiting popular attractions like Alexanderplatz and Kurfürstendamm just a short distance away.

Book now and indulge in a luxurious stay at Steigenberger Hotel Am Kanzleramt.

Important information:

A complimentary bottle of water is included in each room type.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

8.8
Based on 10851 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.9
Room Quality: 8.4
Amenities: 8.3
Value for Money: 7.6
Food and Beverage: 9.8
Overall Experience: 9
R
Roger • family_with_children • ch
9
Super Lage für die Erkundung der Stadt in alle Richtungen
Pros:

Perfekte Lage in unmittelbarer Nähe zum Hauptbahnhof

Cons:

-

2026-10-31 • via Nuitee
S
Salvatore Pascal • couple • de
8
2026-10-31 • via Nuitee
D
Dimitrios • couple • gr
10
2026-10-31 • via Nuitee
W
Werner • couple • de
9
Es war teuer, aber in Ordnung
Pros:

Es war gut. Aber nicht sehr gut.

Cons:

Dass eines Nachmittags, wir machten gerade ein Nickerchen, jemand herein kam ohne sich anzukündigen (z. B als Hausdame oder Kontrolle). Housekeeping war schon durch. Als sie oder er uns uns bemerkte, wurde die Tür schnell wieder geschlossen. War schon merkwürdig...

2026-10-31 • via Nuitee
T
Tural • family_with_children • az
9
2026-10-31 • via Nuitee
L
Liam • solo_traveller • ie
1
Cons:

Had 2 single beds instead of a double made it very uncomfortable very disappointing

2026-10-31 • via Nuitee
D
Daniela • couple • de
10
Pros:

Alles super top
Tolles Frühstück

Cons:

Sie sagen, was für einen tollen Service das Hotel hat.
Ich hatte eine beidseitige Bindehautentzündung und war auf Hilfe für einen Arzt angewiesen, da ich nicht mehr richtig schauen konnte
Leider wurde mir am Empfang gesagt, dass sie nicht helfen könnten
Sorry- aber das geht gar nicht

2026-10-30 • via Nuitee
K
Kerstin • solo_traveller • de
9
Tolle Lage und komfortable Unterkunft mit hervorragendem Frühstück!
Pros:

Das Frühstück ist wirklich außerordentlich gut.
Die Zimmer sind komfortabel und alle Pflegeprodukte sind vorhanden.

Cons:

Teppichboden im Zimmer.
Kostenloses Wasser an jedem Tag sollte zum Standard gehören.

2026-10-30 • via Nuitee
S
sezen • couple • tr
10
2026-10-30 • via Nuitee
M
Michael • couple • de
10
2026-10-30 • via Nuitee
M
Monika • couple • no
8
2026-10-30 • via Nuitee
K
Karsten • family_with_children • de
10
Wir kommen gerne wieder.
Pros:

Sehr gute Lage und hilfsbereites/nettes Personal.

2026-10-29 • via Nuitee
C
Celine • couple • fr
8
Belle chambre très bien située au calme et excellent petit déjeuner
Pros:

L’emplacement , le petit déjeuner

Cons:

Problème de robinetterie du lavabo jamais solutionné.
Personnel à l’accueil poli mais sans plus : bonjours timides

2026-10-29 • via Nuitee
W
Wolfram • couple • de
10
Voll zufrieden
Pros:

Klasse Lage, sehr ruhig, schöne Zimmer, alles so wie wir es mögen

Cons:

Das Frühstück ist sehr teuer für jemanden der nur 1-2 Kaffee trinkt und eventuell 1 Ei und 2 Brötchen verzerrt. 33€ p. P.

2026-10-29 • via Nuitee
F
frederic • solo_traveller • fr
8
Pros:

오찬

2026-10-29 • via Nuitee
C
Christian • family_with_children • at
8
2026-10-29 • via Nuitee
K
Kathrin • solo_traveller • de
9
2026-10-29 • via Nuitee
S
stefan • solo_traveller • de
8
Pros:

Top Lage direkt am Hauptbahnhof und trotzdem ruhig.
Ideal bei Berlinreise mit der Bahn.

2026-10-29 • via Nuitee
D
Daniela • couple • de
10
2026-10-29 • via Nuitee
J
Jesper Andkær • couple • dk
8
2026-10-28 • via Nuitee