Wyndham Guayaquil, Puerto Santa Ana

Hotels
Wyndham Hotels & Resorts
9.2 (1927 reviews)
Calle Numa Pompilio Llona S/N, Ciudad del Río – Puerto Santa , Guayaquil , ec

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Excellent breakfast
Nice location
Cons:
High prices for food
Limited dinner options

Categories

Cleanliness
9.58
The room quality and cleanliness were frequently praised, ensuring a pleasant stay.
Service
9.99
The staff was mentioned positively multiple times, indicating excellent service.
Location
9.59
The location received positive comments for being convenient and attractive.
Room Quality
9.04
Rooms received positive feedback but no specific details were provided.
Amenities
9.07
Amenities mentioned like the pool and breakfast were appreciated but not elaborated upon.
Value for Money
8.53
Some reviews noted certain prices were high compared to value received.
Food and Beverage
8.08
Mixed reviews on food quality; breakfast was praised but dinner options lacked variety.
Overall Experience
9.75
Guests frequently expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Luxurious Amenities

Featuring a swimming pool and a fitness centre, Wyndham Guayaquil, Puerto Santa Ana offers a premium experience for guests. The fully carpeted rooms with large windows provide a comfortable and scenic stay.

Dining Options

Guests can enjoy a delicious breakfast served daily and savor international dishes at the on-site restaurant. For a more casual experience, the bar offers a variety of drinks and snacks to indulge in.

Convenient Location

Located just 4.8 km from Jose Joaquin de Olmedo International Airport, and with Guayaquil Municipal Museum only 8 km away, Wyndham Guayaquil, Puerto Santa Ana provides easy access to both local attractions and transportation hubs.

Book your stay now at Wyndham Guayaquil, Puerto Santa Ana for a memorable and convenient experience!

Important information:

Please note that rates with breakfast included just cover breakfast for 2 guests, extra guests may apply charges.

Cribs are subject to availability.

Please note guests will need to inform the hotel in advance to use the airport shuttle service.

In order to comply with our biosecurity protocols and provisions established by local government, due to the global health emergency, our hotel areas and services: Gym, Pool, Jetted tub, Gym, Sauna and Steam, are available prior reservation and limited capacity.

According to hotel policies, a valid ID must be shown at reception when doing the check-in, this applies to all guests and companions.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Location

Guest Reviews

9.2
Based on 1927 reviews
Cleanliness: 9.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.75
S
Steve couple us
8
Short and sweet.
Pros:

Modern, good location to restaurants.

Cons:

Didn’t get to stay long enough to assess.

2026-05-30 via Nuitee
T
Trisha couple us
8
Pros:

Location

Cons:

Na

2026-05-28 via Nuitee
G
Gabriela solo_traveller pe
6
no cumplio expectativa
Pros:

buffet de desayuno muy variado

Cons:

El gym muy basico, sin toallas ni espejos. Poca presion de agua en la ducha de tal manera que la ducha superior no funcionaba bien . muy basico los articulos del bano. para 5 estrellas deberian de colcoar pantuflas al menos.

2026-05-28 via Nuitee
M
Marina couple ec
10
2026-05-28 via Nuitee
D
DANIELA solo_traveller ec
8
Pros:

Me recibieron en el aeropuerto

2026-05-28 via Nuitee
A
Andrea couple ec
10
Lindo todo
Pros:

Todo

2026-05-27 via Nuitee
A
alonso solo_traveller pe
8
2026-05-27 via Nuitee
N
N9244CKroberts NONE Russellville, Alabama
10
Beautiful and relaxing experience
Pros:

We had our room on the 3rd floor with a River view. The room was laid out very well giving plenty of room to move around.
From check-in to check-out, the staff was great, the breakfast was most enjoyable, and the restaurant had a good menu, the drinks were very good, and the whole complex is relaxing.
We appreciated the security which was around the entire complex.

2026-05-26 via Tripadvisor
D
Darwin couple ec
9
muy bonito
Pros:

el restaurante.
la habitación estaba confortable

Cons:

el acceso al hotel es poco espacioso
una cortina estaba dañada

2026-05-26 via Nuitee
V
VICTOR family_with_children cl
10
2026-05-26 via Nuitee
N
Nancy solo_traveller us
10
Fabulous.
Pros:

The people working there - all exceptional. Great service, attentive, thoughtful, kind, caring! Couldn’t ask for more.

Cons:

Nothing.

2026-05-25 via Nuitee
G
Galo solo_traveller ec
10
Pros:

Excelente desayuno y atención en el restaurante

2026-05-25 via Nuitee
I
Ignacio extended_group uy
7
2026-05-25 via Nuitee
C
Carlos antonio solo_traveller pe
10
2026-05-24 via Nuitee
M
Mauricio couple cl
9
2026-05-23 via Nuitee
I
Isabelle couple fr
6
2026-05-22 via Nuitee
R
RON solo_traveller il
9
2026-05-21 via Nuitee
I
Isabelle marie couple fr
6
Pratique , pour la situation géographique
Pros:

La piscine

Cons:

La chambre …. BOOF …. Salle de bain : minimum !

2026-05-21 via Nuitee
T
TonySilvacosta family_with_children lv
6
Luces y sombras: personal excelente(salvo recepción y un barman) vs. instalaciones de tres estrellas
Pros:

La ubicación del hotel es excelente, el barrio de Puerto Santana esta en el centro de la ciudad, frente al rio, pero lo mas importante es que es muy seguro y no tienes necesidad de movilizarte a otros sitios de la ciudad, porque el barrio lo tiene todo y he aquí donde el hotel toma ventaja. El hotel podrá impresionar a turistas locales o a extranjeros que no han viajado mucho, no a mi que he vivido en 8 países, a este hotel le pondría 3 estrellas comparando con otros tanto en Europa, como en Asia, por tanto es caro para lo que pretenden ser, un hotel "exclusivo". No hay sandalias para la habitación, tampoco albornoz, no hay pasta, cepillos, peinilla, rasuradora, etc. El café que esta en la habitación es HORRIBLE!. El desayuno estuvo bien, no excelente, no hay una gran variedad de platos ecuatorianos ( Ecuador tiene una excelente cocina), muy limitada la elección y algo que denota que no es un hotel 5 estrellas, es que sirven un café MAILISIMO y si quieres café de la maquina que hace capuchino, etc, TE QUIEREN COBRAR ADICIONAL!, cuando el desayuno de por si es CARO!. Debo de admitir que la comida ecuatoriana que comi estaba deliciosa ( falto, por ejemplo, BOLLO de pescado, una delicatesse ecuatoriana ausente en el desayuno). El área de la piscina es de un hotel 3 estrellas, basico, limitado. Un piscina angosta, pequeña, eso si con una linda vista al rio Guayas, el área de jacuzzi pequeño, no tienen el agua muy caliente, un sauna nada impresionante y por todo esto es que muy caro comprar 1 dia de pasar en el hotel ( lo compre para mi sobrino y su enamorada), después de 1 hora es muy aburrido, para incentivarlo deberían hacerlo con un TODO INCLUIDO, alcohol también). En cuanto al personal, todos excelentes, con EXCEPCION de los que hombres que están en la recepción, en todos los diferentes turnos. Su trato NO ES DE LA AMABILIDAD del resto del personal del hotel, incluida las chicas que están con ellos en la recepción, las cuales tienen un trato EXCELENTE.

Cons:

El trato de los hombres de la recepción, el cual es poco amable, que raya en lo arrogante y pienso que es porque en Ecuador, las personas que trabajan en bancos o recepción de un hotel, se sientes grandotes, poderosos, se sienten en una nube, sin saber que al turista NO LE IMPORTA, NO LE SORPRENDE SU POSICION, AUNQUE SEA DUEÑO DEL HOTEL. Estos recepcionistas parecen policías, quisquillosos en todo, tanto que molesta al turista. El barman, Jose, el que parece que es artista con las manos, es PESADO su trato es " YO SOY EL DUEÑO DEL BAR, SOY EL ARTISTA", cuando lo veía ahí, me iba a los bares de afuera del hotel. Los otros barman, el otro Jose, Daniel, muy amables. El resto del personal de servicio, TODOS EXCELENTE SERVICIO.

2026-05-19 via Nuitee
C
Codarini Daniel solo_traveller fr
9
Pros:

Tout

Cons:

Rien

2026-05-19 via Nuitee