The Hedistar Hotel Narita

Hotels
7.9 (2207 reviews)
Azumacho 168-1 , Narita , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Currency exchange
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good transportation options
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.56
Multiple reviews indicate issues with cleanliness, including a filthy kitchen and dirty bathrooms.
Service
8.53
Staff were generally noted as friendly and accommodating, despite some minor issues.
Location
8.57
Many reviews highlight the excellent location near transport and local attractions.
Room Quality
8.02
Rooms were generally clean but had some issues, like size and comfort.
Amenities
8.05
The presence of a convenience store was appreciated, but some amenities lacked quality.
Value for Money
8.01
Price was seen as fair for the value, but some perceived shortcomings affected this view.
Food and Beverage
7.56
Limited breakfast options were a noted downside, impacting overall value.
Overall Experience
7.93
The overall stay was positive, with a mix of commendations and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:07

Property Description

Convenient Location
Located just a 12-minute walk from JR Narita Train Station, The Hedistar Hotel Narita offers easy access to transportation hubs for travelers.

Comfortable Accommodations
Guests can enjoy Western-style rooms with modern amenities such as flat-screen TVs, free Wi-Fi, and cozy Yukata robes for a touch of Japanese culture.

Convenient Services
From a complimentary shuttle service to Narita Airport to in-room massages and a breakfast buffet, the hotel ensures a comfortable stay with thoughtful services for guests.

Experience convenience and comfort at The Hedistar Hotel Narita. Book your stay now for a relaxing and enjoyable trip.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 2207 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
L
Luis • solo_traveller • us
10
2026-05-23 • via Nuitee
M
Marius • couple • lt
10
Buvo smagu
Pros:

Malonus aptarnavimas, didelis pliusas nemokamas nuvežimas į oro uostą. Patiko kambaryje rasti veido prausikliai ir kremai

Cons:

Nebuvo minusų

2026-05-23 • via Nuitee
R
Ray • family_with_children • au
10
Amazing stay before our flight the next day. We will be back!
Pros:

Loved the location and prices were so affordable. Property had a huge shopping centre across the road and steak house which our kids loved.

Cons:

Nothing.

2026-05-21 • via Nuitee
T
TATSUYA • solo_traveller • jp
10
2026-05-20 • via Nuitee
J
Jonathan • family_with_children • mt
9
Pros:

the town is nice, the location was good, and the bus service to the airport.

Cons:

oldish tv and walls, but its ok for a night or 2.

2026-05-19 • via Nuitee
B
Bondoc • solo_traveller • ph
10
2026-05-18 • via Nuitee
C
Camelia Ocampo • family_with_children • mx
10
Agradable, puedes llegar caminando a un templo muy bonito, de los que más me gustarón de Japón
Pros:

Muy cerca del aeropuerto y precio accesible, convini dentro muy acertado
metro a unos minutos caminando
opciones de comida a unos pasos

Cons:

Mas horarios de traslados del aeropuerto mejorarian mucho la opcion

2026-05-17 • via Nuitee
F
Fabienne • family_with_children • be
8
Pros:

Petit dej chambre bus gratuit jusqu'à l'aéroport

2026-05-15 • via Nuitee
A
Alberto • solo_traveller • cr
10
Pros:

El personal era extremadamente amable, hablaba inglés perfecto y la ubicación increíble

2026-05-15 • via Nuitee
L
Lema • couple • co
10
Muy cómodo y excelente calidad precio.
Pros:

Muy buena opción para llegar desde el aeropuerto, estar un día y conocer Narita que es precioso!

Cons:

Nada, el hotel es muy lindo

2026-05-14 • via Nuitee
V
Veerle • solo_traveller • be
5
Run-down hotel in Narita
Pros:

The hotel provided a free shuttle bus to the airport.

Cons:

The hotel.was clearly in need of refurbishment: there were stains on the walls of my room and the airco didn't work.

2026-05-13 • via Nuitee
K
Kudo • solo_traveller • jp
8
2026-05-12 • via Nuitee
M
miriam • couple • be
10
Great hotel for a night in Narita when you have to catch a flight the next day
Pros:

Era in una buona posizione, offriva servizio navetta dall’aereoporto gratis ed è stato possibile lasciare i bagagli dopo check out

2026-05-09 • via Nuitee
B
Bibek • family_with_children • jp
4
2026-05-08 • via Nuitee
A
Asia • couple • ca
10
2026-05-07 • via Nuitee
A
Ann-Kathrin • couple • de
10
2026-05-07 • via Nuitee
H
Hiroshi • family_with_children • jp
8
概ね満足。風呂場のコンセントの位置以外は
Pros:

職員対応よし　成田山近い　周囲にレストランなど豊富にある

Cons:

シャワーの近くにコンセントがある　致死的な感電、漏電の危険があると思う　施工した人間は何を考えているのだろう

2026-05-06 • via Nuitee
O
osamu • solo_traveller • jp
7
2026-05-05 • via Nuitee
J
JOE-ANNE • extended_group • ca
9
Pros:

the shuttle worked perfectly and the room was larger than I had expected.

Cons:

The pillow was a bit too hard but I alway pack a blow up pillow

2026-05-04 • via Nuitee
A
Ahmed • solo_traveller • ca
7
Pros:

It was next to Volks restaurant which was a great place to eat.
They have a shuttle service that runs at certain times so check with the front desk.
There is an old temple and a beautiful garden about 14 minutes walk from the hotel that you should visit if you like an evening walk.

Cons:

There were no English channels on the tv
No closet to hang your clothes.

2026-05-04 • via Nuitee