The Hedistar Hotel Narita

Hotels
7.9 (2263 reviews)
Azumacho 168-1 , Narita , jp
+81 476-23-2300

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good transportation options
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.56
Multiple reviews indicate issues with cleanliness, including a filthy kitchen and dirty bathrooms.
Service
8.53
Staff were generally noted as friendly and accommodating, despite some minor issues.
Location
8.57
Many reviews highlight the excellent location near transport and local attractions.
Room Quality
8.02
Rooms were generally clean but had some issues, like size and comfort.
Amenities
8.05
The presence of a convenience store was appreciated, but some amenities lacked quality.
Value for Money
8.01
Price was seen as fair for the value, but some perceived shortcomings affected this view.
Food and Beverage
7.56
Limited breakfast options were a noted downside, impacting overall value.
Overall Experience
7.93
The overall stay was positive, with a mix of commendations and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:07

Property Description

Convenient Location
Located just a 12-minute walk from JR Narita Train Station, The Hedistar Hotel Narita offers easy access to transportation hubs for travelers.

Comfortable Accommodations
Guests can enjoy Western-style rooms with modern amenities such as flat-screen TVs, free Wi-Fi, and cozy Yukata robes for a touch of Japanese culture.

Convenient Services
From a complimentary shuttle service to Narita Airport to in-room massages and a breakfast buffet, the hotel ensures a comfortable stay with thoughtful services for guests.

Experience convenience and comfort at The Hedistar Hotel Narita. Book your stay now for a relaxing and enjoyable trip.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 2263 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
A
Ayman • solo_traveller • eg
5
2026-07-25 • via Nuitee
F
Francisco Manuel • family_with_children • es
7
Cons:

Olía a tabaco todo el hotel. La habitación aún mas

2026-07-24 • via Nuitee
P
Phayon • solo_traveller • th
9
2026-07-24 • via Nuitee
M
Michael • solo_traveller • au
9
2026-07-23 • via Nuitee
T
teccoman • solo_traveller • au
7
Pros:

Cleanliness

Cons:

Location is a bit of distance from the train station where the most of the activities are to be found, although there were a few shops and eateries nearby.

2026-07-22 • via Nuitee
P
Perrine • family_with_children • fr
9
2026-07-21 • via Nuitee
C
CHIE • couple • jp
5
2026-07-21 • via Nuitee
P
Philip • extended_group • us
10
2026-07-20 • via Nuitee
N
Nikita • solo_traveller • ru
9
2026-07-18 • via Nuitee
K
Kanani Joyce • solo_traveller • ph
8
2026-07-18 • via Nuitee
Y
Yasin • solo_traveller • tr
10
2026-07-17 • via Nuitee
N
Nikita • solo_traveller • ru
9
2026-07-16 • via Nuitee
A
Aude • family_with_children • fr
7
Pros:

Localisation
Petit déjeuner
Literie

Cons:

Taille des chambres trop petite. Pas d’espace de rangement pour les affaires. Absence d’espace de repos ( la salle de restaurant est bruyante, ambiance pub avec des téléviseurs dans tous les coins). Accès payant à la piscine.

2026-07-16 • via Nuitee
C
CamelKen • extended_group • tw
8
2026-07-16 • via Nuitee
N
Nikita • solo_traveller • ru
9
2026-07-16 • via Nuitee
S
shiyouji • solo_traveller • jp
7
2026-07-15 • via Nuitee
G
Günther • couple • at
9
Starkes Preisleistung Verhältnis mit soliden Frühstück für eine oder zwei Nächte.
Pros:

Solides Hotel für ein paar Nächte. Sehr freundliches Personal, Check-in per Automat möglich (mit Unterstützung von Personal), sauberes Zimmer (kleinste non-smoking Doppelzimmer Option), Platz um einen Koffer offen zu haben. Lediglich blättert hier und da die Farbe von den Möbeln/Leisten etc.

Von der Keisei-Line Station mit dem Bus erreichbar. Konbini, Restaurants und Zentrum sind mit etwas Fußweg erreichbar.

Frühstück gab es westliche als auch Japanische Optionen.

Das gratis Shuttle zum/vom Flughafen ist praktisch und pünktlich.

Alles in allem ein starkes Preis/Leistungsverhältnis und für eine oder zwei Nächte eine solide Option.

Cons:

Farbe blättert an manchen Stellen in unserem Zimmer ab (rein optischer Makel)

2026-07-15 • via Nuitee
C
Champa • solo_traveller • ca
10
Pros:

Very good in the centre easy for all visits

Cons:

Nothing but we 2 stayed only 2 nights instead of 3 nights. So please refund our one night stay money. That would be great.

2026-07-15 • via Nuitee
C
Champa • solo_traveller • ca
10
Very nice hotel
Pros:

Everything was good

Cons:

We booked only 1 room with 2 beds no smoking from 12 to 15th july.
But we have a family emergency we checked out 14th around 9 am .
Payment by visa by Nilmini Boschen. So we stayed only 2 nights. Can you refund money for the 14th night please. My email thotagec@gmail.com.
Thank you.

2026-07-15 • via Nuitee
F
Federica • couple • it
9
2026-07-15 • via Nuitee