The Hedistar Hotel Narita

Hotels
7.9 (2319 reviews)
Azumacho 168-1 , Narita , JP
+81 476-23-2300

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good transportation options
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.56
Multiple reviews indicate issues with cleanliness, including a filthy kitchen and dirty bathrooms.
Service
8.53
Staff were generally noted as friendly and accommodating, despite some minor issues.
Location
8.57
Many reviews highlight the excellent location near transport and local attractions.
Room Quality
8.02
Rooms were generally clean but had some issues, like size and comfort.
Amenities
8.05
The presence of a convenience store was appreciated, but some amenities lacked quality.
Value for Money
8.01
Price was seen as fair for the value, but some perceived shortcomings affected this view.
Food and Beverage
7.56
Limited breakfast options were a noted downside, impacting overall value.
Overall Experience
7.93
The overall stay was positive, with a mix of commendations and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:07

Property Description

Convenient Location
Located just a 12-minute walk from JR Narita Train Station, The Hedistar Hotel Narita offers easy access to transportation hubs for travelers.

Comfortable Accommodations
Guests can enjoy Western-style rooms with modern amenities such as flat-screen TVs, free Wi-Fi, and cozy Yukata robes for a touch of Japanese culture.

Convenient Services
From a complimentary shuttle service to Narita Airport to in-room massages and a breakfast buffet, the hotel ensures a comfortable stay with thoughtful services for guests.

Experience convenience and comfort at The Hedistar Hotel Narita. Book your stay now for a relaxing and enjoyable trip.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.9
Based on 2319 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
Y
YOSHIHIKO • family_with_children • jp
7
2026-10-31 • via Nuitee
C
Caroline • couple • ca
10
This was close to airport by shuttle but also in a good location for Naritasan park withdhrinrs and museums and gardens
Pros:

This was the second time staying here - great location, staff, laundry

Cons:

Nothing

2026-10-31 • via Nuitee
N
Natalia • family_with_children • pl
10
Pros:

Wspaniały hotel blisko lotniska. Polecam każdemu jako nocleg po przylocie na lotnisko Narita. W hotelu Family Mart, bankomat, kantor i przydatne akcesoria higieniczne.

2026-10-30 • via Nuitee
M
Marei • couple • de
6
Für einen kurzen Aufenthalt in Ordnung.
Pros:

Kein besonders außergewöhnliches Hotel, aber auch definitiv nicht das schlechteste. Die Mitarbeiter waren sehr freundlich, das Frühstück allerdings war nicht nach unserem Geschmack. Alles in allem war es aber vollkommen in Ordnung für die letzten Tage in Japan. Sehr positiv hervorzuheben ist der Shuttle zum Flughafen. Diesen konnten wir einfach online über einen QR‑Code reservieren.

Cons:

Leider waren im Badezimmer einige schimmlige Stellen.

2026-10-30 • via Nuitee
E
Enrique • family_with_children • es
9
Buffet , temple, shoppings and free shuttle
Pros:

Free airport shuttle coming and going. The buffet breakfast was vast and so delicious with many options. If you consider the price, being 15min from the airport, in front of delicious restaurants, 7 eleven and Daiso mall 5min walking. The Narita temple pagoda is 15 min walking in straight line.

Cons:

Room was very basic and small, but completely acceptable regarding the price paid under 30eur night.

2026-10-30 • via Nuitee
M
Matthew • family_with_children • us
10
2026-10-28 • via Nuitee
S
Shane • family_with_children • au
9
Pros:

Comfortable stay

2026-10-28 • via Nuitee
M
MJvdS • extended_group • nl
8
Prima hotel voor een nachtje
Pros:

De luchthaven-shuttle hebben we gemist maar met de trein ging het ook prima. Het was maar voor 1 nachtje na een lange vlucht. Bedden waren OK, kamer ook.

Cons:

Zichtbaarheid van de luchthavenshuttle op het vliegveld. Vooraf info via mail opgevraagd en geen reactie ontvangen. Jammer

2026-10-27 • via Nuitee
M
Maria J • family_with_children • es
9
Una gran opción cercana al aeropuerto.
Pros:

Si bien las habitaciones son algo pequeñas, estaba todo muy limpio y las camas eran muy cómodas. Personal muy agradable y servicial. Desayuno buffet abundante y muy variado, con una amplia selección de opciones frías y calientes. El servicio de traslado al aeropuerto fue excelente. Muy cercano al centro y a puntos de interés turístico.

Cons:

Todo estuvo muy bien.

2026-10-27 • via Nuitee
Y
yoshikazu • couple • jp
4
Pros:

駅チカ、値段手頃

2026-10-27 • via Nuitee
S
Sascha • solo_traveller • de
9
Convenient location near the airport with a free shuttle, supermarket and train station nearby, clean though slightly da
Pros:

Great location near the airport with a free shuttle service, plus a supermarket and train station nearby; the room was a little dated but clean, and the staff were exceptionally friendly and helpful!

2026-10-26 • via Nuitee
X
Xaver • extended_group • at
9
2026-10-25 • via Nuitee
K
Kumakami • family_with_children • th
9
Pros:

ห้องพักสะอาด มีร้านค้าด้ายล่างของโรงแรมครบ ทำเลที่ตั้งดี ใกล้ร้านอาหาร และห้างใหญ่ และสะดวกต่อการเดินทาง

Cons:

ที่จอดรถต้องโทรจองในวันเข้าพัก ทำใฟ้อาจจะไม่สะดวกสำหรับคนต่างชาติเท่าไหร่ แต่ก็มีลานจอดสาธารณะขนาดใหญ่อยู่ไม่ไกล สามารถนำรถไปจอดแล้วเดินมาได้

2026-10-25 • via Nuitee
G
Gloria Ann • extended_group • ph
7
2026-10-25 • via Nuitee
M
Mariana • extended_group • es
8
Pros:

Bus directo al aeropuerto desde el hotel, eso es una tranquilidad.

Cons:

No es muy moderno.

2026-10-24 • via Nuitee
K
Kale • couple • us
10
Value, shuttle, happy.
Pros:

Free shuttle and value

Cons:

Pillows were quite hard, but we could have asked to see if they had softer ones.

2026-10-24 • via Nuitee
S
Suziana • extended_group • my
9
Value for money
Pros:

Value for money

Cons:

Difficulty during the check in

2026-10-23 • via Nuitee
H
HSINGJU • couple • tw
9
2026-10-23 • via Nuitee
B
Barbara • family_with_children • gb
6
Weary Travellers
Pros:

The room was clean

Cons:

Staff very unaccomodating, we arrived at 8am in the morning,check in wasn't until 2pm.
They had no facilities for early arrival. We had travelled from Australia to Singapore then on to Narita. We were tired and in need of a wash.
I contacted the hotel before our arrival date to ask if they could arrange somewhere we could get washed and changed, they never responded.
The hotel was far from full, yet I had to use the public toilets at reception to try and freshen up and get changed. No matter what time of the day the small dining room was always closed, which meant we had to walk some distance to get some breakfast. Very disappointing, would not recommend for weary travellers.

2026-10-23 • via Nuitee
E
Emery • solo_traveller • us
10
I enjoyed the quick and efficient room service and friendly and helpful front desk staff, thanks Hedistar Hotel staff!
Pros:

I love how the hotel is a bit enclosed behind the main road and street, gives a bigger feeling of privacy and peace

Cons:

nothing in particular

2026-10-23 • via Nuitee