The Hedistar Hotel Narita

Hotels
7.9 (2223 reviews)
Azumacho 168-1 , Narita , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Currency exchange
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good transportation options
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.56
Multiple reviews indicate issues with cleanliness, including a filthy kitchen and dirty bathrooms.
Service
8.53
Staff were generally noted as friendly and accommodating, despite some minor issues.
Location
8.57
Many reviews highlight the excellent location near transport and local attractions.
Room Quality
8.02
Rooms were generally clean but had some issues, like size and comfort.
Amenities
8.05
The presence of a convenience store was appreciated, but some amenities lacked quality.
Value for Money
8.01
Price was seen as fair for the value, but some perceived shortcomings affected this view.
Food and Beverage
7.56
Limited breakfast options were a noted downside, impacting overall value.
Overall Experience
7.93
The overall stay was positive, with a mix of commendations and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:07

Property Description

Convenient Location
Located just a 12-minute walk from JR Narita Train Station, The Hedistar Hotel Narita offers easy access to transportation hubs for travelers.

Comfortable Accommodations
Guests can enjoy Western-style rooms with modern amenities such as flat-screen TVs, free Wi-Fi, and cozy Yukata robes for a touch of Japanese culture.

Convenient Services
From a complimentary shuttle service to Narita Airport to in-room massages and a breakfast buffet, the hotel ensures a comfortable stay with thoughtful services for guests.

Experience convenience and comfort at The Hedistar Hotel Narita. Book your stay now for a relaxing and enjoyable trip.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 2223 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
M
Melissa • extended_group • au
9
Pros:

Close to the airport

2026-06-13 • via Nuitee
なべ • solo_traveller • jp
8
Pros:

空港との無料バスがありました。成田山新勝寺にも近くて観光も出来ました。

Cons:

特に有りません。

2026-06-12 • via Nuitee
O
Olga • solo_traveller • pl
9
2026-06-12 • via Nuitee
A
Agnieszka • couple • pl
8
Pros:

Nie najnowszy ale czysty hotel w super lokalizacji.Personel bardzo miły.Lotniskowy busik to super pomysł a śniadanie wyśmienite najlepsze jakie jadłam w Japonii .

2026-06-11 • via Nuitee
K
KEISUKE • couple • jp
9
2026-06-10 • via Nuitee
H
Hak Jeng • family_with_children • my
9
Great hotel for transit
Pros:

Helpful staff, great service, nice view, free shuttle bus

Cons:

Prefer white lighting in bathroom

2026-06-09 • via Nuitee
L
Leelapanang • extended_group • us
7
Best value hotel
Pros:

Location, price the availability of shuttle bus to and from airport

Cons:

No coffee in the room

2026-06-09 • via Nuitee
N
Naomi • solo_traveller • au
8
2026-06-08 • via Nuitee
T
TAI LIANG • solo_traveller • tw
10
Pros:

地點好，從成田車站走表參道經新勝寺拐個彎就到了，用餐購物都方便，川豐別館鰻魚飯，永旺富里就在周邊，有機場接駁車真好。若有成田車站接駁更好。

2026-06-07 • via Nuitee
D
Dave • couple • hu
9
2026-06-07 • via Nuitee
R
RYOJI • extended_group • jp
7
2026-06-06 • via Nuitee
V
Viktoria • couple • nl
5
Ik zal daar nooit boeken, behalve als je moet anders op de straat slapen.
Pros:

Personeel was vriendelijke behulpzaam. Grote pluspunt was- gratis bus na de luchthaven terminal.

Cons:

Zeer vies badkamer. Vies dekbed.

2026-06-05 • via Nuitee
麗嫈 • couple • tw
10
2026-06-05 • via Nuitee
V
Vinicius • family_with_children • br
10
2026-06-05 • via Nuitee
M
Mishelle • solo_traveller • mx
8
Pros:

Todo muy bien, te llevan al aeropuerto gratis

Cons:

Nada, todo me pareció muy bien

2026-06-02 • via Nuitee
S
Sboui • family_with_children • qa
8
2026-06-01 • via Nuitee
&
& Lily • couple • us
2
Old, carpeted, doesn’t match any photos from website
Pros:

Had to ask for an air purifier, had a airport shuttle bus

Cons:

Very old, dusty rooms, carpet is dusty

2026-05-31 • via Nuitee
L
LIJUNG • couple • tw
8
2026-05-31 • via Nuitee
N
Nurten • extended_group • tr
8
Gayet iyi
Pros:

Konum olarak tren istasyonuna çok yakındı. Tokyo Havalimanından 15 dakika içinde otele ulaşım sağlayabiliryorsunuz. yatakları rahat ve oda temizdi. Çalışanlar gayet yardım severdi. Otelden çıkış yaptıktan sonra bavullaımızın uçuş saatine kadar güvenli şekilde orda kalmasına müsade ettiler.

Cons:

Şehir merkezine çok uzak. En işlek caddelere trenle en az 1-1.5 saatte ulaşım sağlayabildik. Trenleri iyi incelemek gerekiyor. Birde metroları. Biz bir kaç defa yanlış trene bindik ve olması gerektiğinden çok daha fazla zaman kaybettik.

2026-05-31 • via Nuitee
C
chunyi • solo_traveller • au
10
2026-05-30 • via Nuitee