Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional hospitality
Excellent room quality
Great location

Categories

Cleanliness
9.2
Rooms were very clean with comfortable beds and great showers.
Service
9.7
Staff provided exceptional hospitality, particularly during check-in and check-out.
Location
9.2
Hotel is in a great location with fabulous city views.
Room Quality
9.2
Super modern, spacious, and elegant room facilities.
Amenities
9.2
Excellent hotel facilities.
Value for Money
9.2
Guests felt super-valued as Accor members.
Food and Beverage
8.7
Wide variety of food offered during breakfast, including tasty seafood and other options.
Overall Experience
9.2
Overall excellent experience with warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:49

Property Description

Modern & Luxurious Rooms with Free Wi-Fi
Experience comfort and convenience in our modern rooms with complimentary Wi-Fi, ensuring you stay connected throughout your visit.

Rooftop Restaurant & Bar with City Views
Indulge in exquisite dining and breathtaking city views at our rooftop restaurant and bar located on the 31st floor, offering a memorable culinary experience.

Relaxation & Wellness Amenities
Unwind and rejuvenate with our outdoor pool on the 6th floor, fitness center, sauna, and spa pool, providing the perfect balance of relaxation and fitness during your stay.

Book your stay at Pullman Saigon Centre now to enjoy these upscale amenities and more for a truly unforgettable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for VND 1,072,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1176 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.2
K
kedashak Friends getaway
10
Great stay
Pros:

Lam was so heartwarming he helped make our stay fun and comfortable. We cant wait to come back!

2026-07-23 via Tripadvisor
T
traveltalesofales Couples Copenhagen Region, Zealand
8
Saigon's Sleek Staple
Pros:

This Pullman is a well-positioned 5-star tower in the heart of District 1 that delivers on location, contemporary design, and genuinely warm hospitality. The rooftop bar and pool are proper highlights, and the staff hospitality is outstanding.

LOCATION:The address is the hotel's strongest card. Sitting on Tran Hung Dao Boulevard in District 1, you're an 8-minute walk from the Bui Vien Walking Street nightlife strip and about 10 minutes on foot to Ben Thanh Market. Notre Dame Cathedral, the Opera House, and Reunification Palace are all within a short cab or Grab ride. The airport is around 30–45 minutes away depending on traffic, which is just Saigon being Saigon

DINE + DRINK:Food Connexion on the 3rd floor handles breakfast and all-day dining. The spread is excellent with a good variety, strong on Southeast Asian staples, as well as fantastic baked goodies from their bakery. The real gems are upstairs: Mad Cow Wine & Grill on the 30th floor is reliably good for steaks with commanding city views, and the rooftop bar on the 31st floor during happy hour (6–8pm) is one of the better ways to spend an evening in Saigon.

ROOM: We stayed in Room 2418, so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW:Lovely views of the cityscape from the huge floor-to-ceiling windows that wrap around the room! ; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM:Good sized bathroom with a Stand-in shower; TOILETRIES: Excellent spa quality toiletries. But there are real design missteps. The open bathroom concept — where the bathtub sits in the room with a push-screen for privacy — is awkward, especially in corner rooms.

FACILITIES: The outdoor pool on the 6th floor is one of the hotel's genuine highlights — a proper lap pool (not the token splash pool so many city hotels get away with) paired with a small kiddy section. The gym is well-equipped and open 24 hours, which is practically unheard of at this level. The spa does the job.

SERVICE: Friendly staff who cared for all our needs with a smile and made us feel at home and well taken care of. Special Shout-out to NGYOC and the guest services team for a wonderful welcome experience and hosting us like family. Thanks to TY (housekeeping trainee) for decorating the room wonderfully. And the staff at the rooftop bar who hosted us warmly for sunset drinks!

HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Big Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages

2026-07-20 via Tripadvisor
A
Alexbale4869 Couples
10
Amazing experience!!!!!
Pros:

The pool is spacious and especially beautiful at night. The water depth is just right for a relaxing swim. The staff are friendly and helpful. Special thanks to Nhat for his warm hospitality and excellent service. Highly recommended!

2026-07-20 via Tripadvisor
M
Mahmoud couple eg
1
2026-07-18 via Nuitee
M
Matt family_with_children au
5
2026-07-18 via Nuitee
H
Happiness52629649069 Couples
10
I highly recommend this hotel.
Pros:

The staff were very friendly / happy and welcoming. The room was modern and clean , bed very comfortable.
The buffet breakfast exceptional. Including a good choice of coffee. One of the staff came to me and asked if he could put together a Vietnamese breakfast for me, not something I normally eat but the way he put it together it tasted wonderful.
The views from the roof top bar were great, nice pool also.
Hotel is an easy walk to the market, and other attractions very low cost ride in a crab. I have stayed in a lot of hotels in Vietnam and rate this one amongst the best.

2026-07-16 via Tripadvisor
N
Nathalie family_with_children nl
8
Great hotel with spacious rooms and great beds!
Pros:

Amazing bed

Cons:

Cannot think of anything

2026-07-14 via Nuitee
C
CHI SHENG couple tw
7
2026-07-10 via Nuitee
O
oscarrR4494FF Business
10
Hold your event here!
Pros:

Excellent service and the best staff you can even find. Out event was a total success thanks to the great service.
Special mention to Tram Luu who was on top of everything.

2026-07-09 via Tripadvisor
P
pt672 Business Bangkok
10
Good service nice hotel
Pros:

can post:

I had a wonderful stay at this hotel. The service was excellent, and all the staff were friendly and welcoming. A special thank you to Lam, who provided outstanding service throughout my stay. Lam was professional, attentive, and always willing to help, making my experience even more enjoyable. I truly appreciate the warm hospitality and would definitely recommend this hotel to others. Thank you!

2026-07-08 via Tripadvisor
M
Martin solo_traveller de
7
Pros:

Gutes Hotel in guter Lage. Das Frühstück war sehr gut. Die Zimmer sind groß,aber schon etwas abgewohnt. Bei der Anreise war das Zimmer nicht sehr sauber, während des Aufenthalts ging es dann mit der Sauberkeit.

2026-07-08 via Nuitee
G
G170JDalexise Couples
10
Fantastic Stay
Pros:

We absolutely loved our stay at Pullman Saigon Centre! We stayed for five nights, and from the moment we arrived, the staff made us feel so welcome. Everyone in the lobby and at the front entrance was incredibly kind, friendly, and attentive. They helped us with our luggage, gave us a map with recommendations for our first walk around the city, and were always ready with a smile whenever we came and went. They truly made our stay special, and we already miss seeing them every day!
The service throughout the hotel was excellent. Housekeeping was quick and thorough, the complimentary bottled water was so appreciated, and our room was beautiful, comfortable, and spotless. We especially loved the spacious bathroom and shower after long days of exploring Ho Chi Minh City.
The hotel also offered great value for the price, and we couldn’t have asked for a better home base during our trip. We would absolutely stay here again and highly recommend it to anyone visiting the city. Thank you to the wonderful team for such a memorable stay!

2026-07-07 via Tripadvisor
D
Dreamer41817130547 Friends getaway
10
Short but great experience
Pros:

We stayed here for three nights and the hotel was one of the best hotel that we have ever stayed at.

Check in was smooth and got upgrade because it was available. Maybe because of the low season.

The pool vibe is great, just a bit small compare to my imagination. Luckily there was no rain during my stay.

Also got late check out as we got late flight, much appreciate on this point.

The Executive Lounge was a great place for working, it is private and provide refreshments all day long. They do provide food for specific hour like breakfast, lunch time and dinner.

Madcow was fantastic, great food and tentative staffs.

In general, highly recommend.

2026-07-04 via Tripadvisor
T
Trail64927780489 Friends getaway
10
Great Service at Urbane Lounge
Pros:

We stopped by Urbane Lounge for a few drinks and had a lovely experience. Special thanks to Vy, Hong, and Khoi for their warm hospitality and attentive service. They made us feel comfortable and recommended some excellent drinks. Highly appreciated.

2026-07-03 via Tripadvisor
A
A4629TLsimoneo Couples
10
Ho Chi Min city Pullman hotel
Pros:

Central location, easy to find markets and walking street. The place was professional and polite. Kha was great at breakfast, helping navigate new foods. The Room was big enough to have luggage at the side so it didn't interfere with access. Loved the chase lounge in room. Given it's a 5 star hotel price was reasonable. Lovely and clean and you didn't hear the corridor traffic,which is outstanding. Service all round including the concierge service was impeccable. The restaurant was great service and food. Loved the Jazz while eating,with the City birthday celebrations. Congratulations to all. I would absolutely recommend.

2026-07-03 via Tripadvisor
R
rossyl719 Family
10
The best service at Pullman
Pros:

Great, beautiful view and the staff so friendly. Especially Ms Vy from front desk, so appreciate about your help.

2026-07-01 via Tripadvisor
M
myra helena solo_traveller ph
9
2026-06-29 via Nuitee
N
Nguyen solo_traveller ca
5
Very disappointing stay, clean room and convenient location but extremely poor staff. Worst hotel I’ve ever been to in H
Pros:

Very convenient location. The room is clean, very friendly and helpful concierge who are the only ones that seem to care about the guests.

Cons:

The shower head is broken, and the water takes too long to heat up (I end up taking a cold shower). The lighting is quite dark, making the room feels stuffy and uncomfortable. The rest of the staff (especially the front desk staff) are untrained and not able to handle stressful situations like having too many guests at the lobby. Some of the staff turns grumpy and project their stress onto the guests, which are very unprofessional. Many of them stand around and make us wait for check in even though they are not busy, just seems like they want to avoid doing their job. A guy in glasses (not sure what is his position) shoos me away from the front desk and talks to me like I’m either a little kid or a dog? At check out, another female staff in glasses made many mistakes (including almost checking me out from the wrong room that belongs to another person). Overall not worth the money. I’ve stay at other. Boutique and 3-4 stars locally owned hotels in HCM city and around Vietnam that have way better facilities and services than this place. Can’t believe this place is considered a 5 star hotel and belongs to an international brand.

2026-06-29 via Nuitee
M
Martins0954 Family
10
Good Hotel
Pros:

We had a wonderful stay at this hotel. The location is very convenient, and everything was clean and well maintained. All of the staff were friendly, welcoming, and always ready to help with a smile. A special thank you to Thanh at the Concierge desk. He was incredibly kind and helpful, and he recommended several amazing places for my family to visit. His suggestions made our trip much more enjoyable. We truly appreciated his excellent service. We would definitely stay here again and highly recommend this hotel to anyone visiting the area.

2026-06-28 via Tripadvisor
A
Atsuto couple jp
2
部屋のデザイン以外は問題無い。
Pros:

ロケーションはとても良い。
部屋からの景色など眺望は良かった。
朝食は店員愛想もよく美味しかった。
グラブなどタクシーも直ぐ来るので便利。

Cons:

バスタブの位置がとても悪い、以前泊まった時はこのタイプでは無かった。広さが有るのにもったいないと思う。
ウォシュレットが無い、せめてBum gunはつけて欲しい。ハノイのホテルにはあった。
飲まないからいいけど、ちょっと水道水が赤く濁っていた。

2026-06-27 via Nuitee