Stream Hotéis

Hotels
8.8 (6587 reviews)
Rua General Osório, 830 , Ribeirão Preto , BR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Very good/excellent breakfast with many options
Friendly and attentive staff
Clean and well-kept premises (generally)
On-site parking
Cons:
Rooms are old and need renovation
Uncomfortable beds and heavy/poor pillows
Occasional bathroom leakage in some rooms
Poor Wi‑Fi reported by guests
No emergency generator (problem during city power outage)
Payment/prepayment communication issues and missing invoice for some guests

Categories

Cleanliness
8.6
Generally clean according to multiple reviews, though a few guests reported a bathroom leak and light water on the floor in one room.
Service
9.4
Staff repeatedly praised as very attentive and kind; a couple of administrative issues were noted (invoice not sent, payment requests handled confusingly).
Location
9.6
Location repeatedly described as excellent and very convenient (central, near bars/restaurants).
Room Quality
7.5
Multiple comments that rooms are old and need modernization; specific complaints about hard/poor mattresses, uncomfortable/heavy pillows and one room with a mid-bed obstruction and thin mattress.
Amenities
7.9
Breakfast and parking praised, but issues noted with Wi‑Fi quality and lack of an emergency generator during a city power cut.
Value for Money
8.1
Mixed: many found the stay good for the location and services, but some felt prices were high during special events and there were payment/prepayment surprises.
Food and Beverage
9.6
Breakfast repeatedly called excellent/delicious with many options; one of the strongest positive points across reviews.
Overall Experience
9.7
Overall very positive sentiment: frequent return guests, praise for staff, breakfast and location; isolated negative incidents (payment, room condition, power outage) but majority of stays were highly satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:10

Property Description

Luxurious Accommodations
Experience comfort and elegance at Black Stream Hotel with a choice of rooms featuring carpeted, tiled, or wooden flooring. Each room is equipped with air conditioning, a minibar, cable TV, and soundproof windows for a peaceful stay.

Modern Amenities
Enjoy complimentary broadband and Wi-Fi throughout the property, ensuring you stay connected during your visit. Benefit from 24-hour room service for your convenience, making your stay hassle-free and enjoyable.

Delicious Breakfast
Start your day right with a delicious breakfast served daily in the breakfast room. Indulge in a variety of options to suit your taste and fuel you for a day of exploring Ribeirão Preto.

Book your stay at Black Stream Hotel now for a memorable and relaxing experience.

Important information:

Please note that parking is offered by a third party parking company and it is available for BRL 20 per day.
On Sundays and holiday periods we do not have food service after 3pmPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAO

Location

Guest Reviews

8.8
Based on 6587 reviews
Cleanliness: 8.6
Service: 9.4
Location: 9.6
Room Quality: 7.5
Amenities: 7.9
Value for Money: 8.1
Food and Beverage: 9.6
Overall Experience: 9.7
D
Daisy • couple • br
10
Surpresa maravilhosa. Um premio!
Pros:

Hotel muito bom, condiz com a classificação. Td com muito capricho e cuidado. Café da manhã maravilhoso. Recomendo e voltarei se tiver a oportunidade.

Cons:

Não tenho do que me queixar.

2026-09-18 • via Nuitee
M
Marco • couple • br
6
Boa
Pros:

Limpeza , localizacao e bom café da manhã

Cons:

A parte do hotel era a Classic com decoração dos anos 70/80

2026-09-17 • via Nuitee
J
JOSE • solo_traveller • us
7
2026-09-17 • via Nuitee
S
Simao • couple • br
9
Otima
2026-09-16 • via Nuitee
W
WAGNER • solo_traveller • br
9
2026-09-15 • via Nuitee
F
Francisco David • couple • br
7
2026-09-15 • via Nuitee
A
Ana Claudia • couple • br
9
2026-09-15 • via Nuitee
A
Alyne • couple • br
10
Ficamos muito satisfeito com nossa estadia
Pros:

Estava tudo conforme anunciado

Cons:

Estava tudo limpo e organizado

2026-09-15 • via Nuitee
R
Renata • couple • it
10
2026-09-14 • via Nuitee
M
Mariana • solo_traveller • br
9
2026-09-14 • via Nuitee
P
paulo esteves • solo_traveller • br
8
Cons:

Estacionamento

2026-09-14 • via Nuitee
L
Luiz Jacintho • couple • br
9
Melhor custo benefício de Ribeirão Preto, sem igual. Excelente.
Pros:

Eu sempre me hospedo no Stream, não existe melhor hotel em Ribeirão com um custo benefício como esse. Além do conforto dos quartos, da ducha, o café da manhã é excelente.

Cons:

Cama, muito confortável e a ducha, excelente.

2026-09-14 • via Nuitee
M
Moura • extended_group • br
7
Foi bom
Pros:

Bom o café da manhã e ótima localização para quem quer ficar pelo centro de Ribeirão.

Cons:

Os pães oferecidos no café da manhã tinham a mesma massa... não eram macios

2026-09-14 • via Nuitee
C
Chuca64 • solo_traveller • br
10
Pros:

Localização

Cons:

Ter que pagar estacionamento.

2026-09-14 • via Nuitee
L
Luiz • couple • br
8
2026-09-14 • via Nuitee
E
Elias • family_with_children • br
8
2026-09-14 • via Nuitee
M
Michel • solo_traveller • br
10
2026-09-14 • via Nuitee
R
RENATO • couple • br
9
2026-09-14 • via Nuitee
C
Coró • solo_traveller • br
10
2026-09-14 • via Nuitee
R
Renata • solo_traveller • br
9
2026-09-14 • via Nuitee