Hanoi Amber Hotel

Hotels
8.9 (1834 reviews)
8/50 Dao Duy Tu Street , Hanoi , vn

listing image 1
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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Assistance with travel
Cons:
Noise levels
Some rooms without windows
High service charges

Categories

Cleanliness
8.58
The rooms were clean, although some guests experienced issues with noise, impacting overall perception.
Service
9.15
The staff was friendly and helpful, providing assistance with organizing travel and addressing guest needs.
Location
9.29
The hotel is very centrally located, close to party hotspots and tourist areas.
Room Quality
8.74
Rooms are generally nice and beautifully decorated, though some lack windows.
Amenities
8.77
Standard quality for this hotel tier, with basic amenities provided.
Value for Money
8.73
Generally seen as a good value, though some found pricing for additional services to be high.
Food and Beverage
8.78
Standard quality for this hotel tier, with a breakfast option mentioned positively.
Overall Experience
9.15
Overall enjoyable stay, with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Central Location in Hanoi's Old Quarter
Situated in the heart of Hanoi's historic Old Quarter, Hanoi Amber Hotel offers easy access to popular attractions like Hoan Kiem Lake and the Thang Long Water Puppet Theatre.

Comfortable Rooms and Relaxing Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with modern amenities such as flat-screen TVs, free Wi-Fi, and minibars. Unwind at the sauna, or book a relaxing massage after a day of sightseeing.

Culinary Delights and Cultural Experiences
Indulge in a culinary journey at the hotel's restaurant, offering a mix of Western and Vietnamese dishes. Immerse yourself in the local culture with nearby attractions like the One Pillar Pagoda and the Temple of Literature just a short distance away.

Experience the charm of Hanoi at Hanoi Amber Hotel. Book your stay now for an unforgettable adventure!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 11 years old to 17 years old stay for VND 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1834 reviews
Cleanliness: 8.58
Service: 9.15
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.15
R
Ronan • couple • gb
10
2026-05-29 • via Nuitee
M
matkevich • couple • au
9
Comfortable
Pros:

Amazing location and water bottles provided

Cons:

Nothing

2026-05-26 • via Nuitee
A
Amandine • couple • fr
8
Accueil et communication avec l’équipe super, mais chambre deceptive par rapport aux photos
Pros:

La localisation et la communication avec l’équipe

Cons:

La chambre était beaucoup moins bien en vrai qu’en photo. Beaucoup plus spartiate/vieillot

2026-05-26 • via Nuitee
L
Lukas • solo_traveller • ch
7
Pros:

Gutes und sauberes Zimmer und tolle Lage

Cons:

Zimmer im fünften Stock und es gibt keinen Fahrstuhl und etwas Lärm in der Nacht

2026-05-23 • via Nuitee
P
Paulo • solo_traveller • pt
1
FUJAM
Pros:

O profissionalismo da Dinh nguyen que tratou da Reserva pelo WhatsApp mas que eu nunca vi.
A única pessoa que falava inglês e que entendia todo o que dizíamos.

Cons:

Tudo o resto foi HORROROSO.
Sujo
Desorganizado
Velho
Avariado
Sem conseguirem comunicar

2026-05-22 • via Nuitee
M
Millan • solo_traveller • gb
6
good stay for the price. and staff were really nice
Pros:

comfy bed, and staff was really good

Cons:

didn’t realise the location was adjacent to the bars so was a bit noisy at night. the balcony wasn’t really a balcony. fridge was dirty

2026-05-21 • via Nuitee
J
john • solo_traveller • nl
8
Pros:

I like the people working there friendly and helpful spacious room free water cleaned room everyday if wanted nin helped me choose some amazing trips she was brilliant

Cons:

the stairs, no window in room so didn't know what weather it was

2026-05-20 • via Nuitee
M
Minh • solo_traveller • vn
8
A pleasant, convenient, and good-value stay for a short trip.
Pros:

The location is very central and convenient for getting around. The staff were friendly, pleasant, and very helpful. There is no elevator, but I stayed on the ground floor, so it was not an issue.
The room was clean and tidy. It is not luxurious or brand new, but it is sufficient, good value for money, and suitable for a short stay.

Cons:

The hotel is located in a small alley where cars cannot enter, so you need to walk for a few minutes

2026-05-19 • via Nuitee
C
Colvin • solo_traveller • ca
8
2026-05-19 • via Nuitee
K
Kim • couple • es
8
2026-05-17 • via Nuitee
C
Cara • couple • gb
10
It was the perfect stay the room was very quiet
Pros:

The room was clean and the location was perfect

Cons:

Nothing I would stay here again

2026-05-17 • via Nuitee
C
Connor • solo_traveller • gb
5
Pros:

The location was good, cold aircon and warm shower.

Cons:

Unfortunately the young man on reception was grumpy everytime we asked for something such as new toilet roll. We understand that he appeared to work a night shift but it wasnt a pleasant welcome to the hotel.

The sheets and towels were not clean, there we hairs and stains on all items. The whole hotel needs a bit of TLC. I wouldn't recommend staying here. The rooms are not like the photographs.

2026-05-15 • via Nuitee
E
Eda • solo_traveller • tr
10
Pros:

Konumu çok iyiydi. Çalışanları çok tatlıydı

2026-05-15 • via Nuitee
M
Marc • couple • ch
4
Pros:

Die Lage, sehr zentral. Nettes Personal.

Cons:

Klimaanlage, Zimmer veraltet und in der Nacht konnten wir das Licht im Badezimmer nicht mehr löschen. (Hatten die günstigste Zimmeroption)

2026-05-14 • via Nuitee
S
Seiya • solo_traveller • jp
10
2026-05-14 • via Nuitee
M
michal • couple • il
10
Pros:

Everything was good. Staff is very helpful and friendly

2026-05-13 • via Nuitee
M
Márcia • couple • br
4
Location is the only advantage for this hotel, room is dirty, not comfortable, staff is impolite.
Pros:

Location is good, near nightlife and not too far of a walk to tourist attractions.

Cons:

The pictures do not match the real thing. The unit is not clean, the window faces a wall and so there’s no light or ventilation. The room smells like mold. The staff can be found sleeping the reception area or not found at all.

2026-05-13 • via Nuitee
S
Shira • solo_traveller • il
8
Pros:

חדר גדול ומרווח, מיטה גדולה ונוחה מאוד
נמצא במיקום מעולה במרחק הליכה קצר מהאגם.
צוות הקבלה מאוד נחמדים, יש שירותי כביסה בתשלום ושירותי נסיעות ואטרקציות שאפשר לסגור בתשלום דרך המלון

Cons:

אין מעלית במלון, שמו אותי בקומה 4 וכל פעם הייתי צריכה לעלות את המדרגות שהיו לא פשוטות בכלל

2026-05-13 • via Nuitee
B
Barbara • couple • it
7
X
Pros:

X

Cons:

X

2026-05-12 • via Nuitee
D
Daan Lucas • solo_traveller • nl
8
2026-05-12 • via Nuitee