Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Clean bathroom facilities
Cons:
Poor cleanliness
Small room sizes
Noisy environment
Dated amenities

Categories

Cleanliness
3.15
Multiple mentions of dirty conditions, with reviews highlighting filthy rooms and maintenance issues.
Service
8.15
Staff is frequently praised for their friendliness and professionalism.
Location
7.15
Good location noted, though some aspects such as noise from nearby roads were mentioned.
Room Quality
4.15
Rooms described as small, with issues including broken furniture and unpleasant smells.
Amenities
6.15
Standard amenities available, with some convenience noted but overall not impressive.
Value for Money
5.15
Price not justified based on quality; many guests felt it was too high for the experience.
Food and Beverage
5.85
Not specifically mentioned; assumed average for this tier.
Overall Experience
5.85
Mixed feelings; some enjoyed the stay while others had serious complaints about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Modern Kitchen for Communal Use

The Plaza London Hotel offers a fully-equipped and modern kitchen for communal use, perfect for guests looking to prepare their own meals or enjoy a quick snack.

Convenient Location

Situated in the vibrant East End of London, just a 5-minute walk from Bethnal Green Tube Station, guests have easy access to popular attractions such as Victoria Park and the Olympic Stadium in Stratford.

Comfortable Accommodation

Each room at the Plaza London Hotel is designed for comfort and convenience, featuring amenities like a smart TV, en suite bathroom, and air-conditioning for a relaxing stay.

Experience the best of London at Plaza London Hotel - book your stay now for a memorable and enjoyable visit.

Important information:

Air-conditioning is charged at GBP 5 per night.

Plaza London Hotel reserves the right to ask for a damage deposit upon arrival, fully refundable at check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Location

Guest Reviews

5.7
Based on 897 reviews
Cleanliness: 3.15
Service: 8.15
Location: 7.15
Room Quality: 4.15
Amenities: 6.15
Value for Money: 5.15
Food and Beverage: 5.85
Overall Experience: 5.85
A
Andrew • couple • gb
5
Suited our requirements
Pros:

Location pleasant staff comfortable

Cons:

I should have requested a room on first floor as steep stairs to top floor

2026-09-19 • via Nuitee
S
Sachin • solo_traveller • in
8
Pros:

Everything

Cons:

Wifi was not available. But hope they will get it.

2026-09-19 • via Nuitee
I
Indea • extended_group • gb
8
2026-09-19 • via Nuitee
K
Katarzyna • solo_traveller • pl
9
Pros:

Dobra lokalizacja, niedaleko stacji metra. W okolicy sklepy i lokale gastro.

2026-09-18 • via Nuitee
A
Aerocar • solo_traveller • es
8
Perfecto
Pros:

La amabilidad, limpieza, precio y bien comunicado.

Cons:

La ducha es fija y no tiene manguera tipo teléfono. Si no quieres lavarte el pelo llévate un gorro de plástico.
Habitación pequeña y cama de 120cm.

2026-09-16 • via Nuitee
I
Ion tutunaru • extended_group • gb
10
2026-09-16 • via Nuitee
S
STEVEN • couple • ae
4
Pros:

The hotel is not 3star rated as mentioned. It is below the standard. The wi-fi connectivity in room is terrible. Most of the time it doesn’t work. There is no elevator in the hotel & also no phone connection in the room. The safe box in the room is spoilt and has to be manually locked. They have a self service kitchen in the basement which is decent. Overall a decent place good enough to sleep after tiring day of sightseeing.

Cons:

Wi-Fi connectivity

2026-09-15 • via Nuitee
C
Concepción Carrasco • solo_traveller • es
8
Bus en la puerta
Pros:

Nos dieron una habitación con una terraza muy cuqui en el piso tercero (sin ascensor), lo cual para nosotros no era un problema, subimos y bajamos bien, merecía la pena solo por la terraza.. La cama no sé si llegaba al ancho de 1'35, pero para mí hijo y para mí era suficiente. Tenía televisión El personal es agradable. El barrio es muy pintoresco y multicultural (Bethnal Green), con buenas conexiones de bus, teníamos el bus en la puerta prácticamente. Estuvimos muy a gusto.

Cons:

La ducha era fija arriba y no extensible. Algún mueble para jubilar, pero fue lo de menos.

2026-09-15 • via Nuitee
C
Chloe • couple • gb
8
Was lovely for just one night and the staff were lovely but needs abit of a revamp
Pros:

The staff were lovely and friendly and the bathrooms and room was lovely

Cons:

The room as a little small and so was the bed. It was not big enough for two people to sleep comfortably. the pillows were really tough and the shower was squirting out water at the top along the pipe which meant when it was turned on, it would soak the wall before getting in

2026-09-14 • via Nuitee
D
DIMITRIOS • extended_group • gr
9
2026-09-13 • via Nuitee
M
McCartney • solo_traveller • gb
2
Cons:

Room was very small and the shower wasn't working.

2026-09-12 • via Nuitee
E
elizabeth • couple • au
3
Very small and basic. Un clean linen was not good at all- would not go back
Pros:

New fresh bathroom

Cons:

Dirty linen on our beds- terrible not clean

2026-09-11 • via Nuitee
S
Stephen • solo_traveller • gb
4
2 night stay September 2026
Pros:

The staff were lovely

Cons:

The WiFi was terrible and the shower was tiny. The pillows were really uncomfortable and the air conditioning wasn’t great which wasn’t ideal as the room had no windows

2026-09-10 • via Nuitee
H
Hoare • solo_traveller • ie
5
Adequate
Pros:

location and cleanliness

Cons:

very small. no table, sockets not working. Worst was the noise all night long (no sound proofing - sirens constantly)

2026-09-10 • via Nuitee
A
Alessandro • solo_traveller • it
8
Pros:

È un punto strategico,molto vicino alla fermata del bus e della metropolitana.

2026-09-10 • via Nuitee
R
Rajat • couple • ie
1
Horrible place, bad value for money, old noisy property.
Cons:

The room was small, the stair were awkward, the room was dirty, the washbasin was stuck, the window was a sham, overall a 1 star hotel. Really bad experience. Staff was polite and friendly.

2026-09-09 • via Nuitee
B
Blessing • solo_traveller • ie
6
2026-09-09 • via Nuitee
A
Adrian • solo_traveller • gb
1
2026-09-08 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Clean everything worked

Cons:

Stairs

2026-09-07 • via Nuitee
A
Abbey • solo_traveller • gb
5
2026-09-07 • via Nuitee