Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Clean bathroom facilities
Cons:
Poor cleanliness
Small room sizes
Noisy environment
Dated amenities

Categories

Cleanliness
3.15
Multiple mentions of dirty conditions, with reviews highlighting filthy rooms and maintenance issues.
Service
8.15
Staff is frequently praised for their friendliness and professionalism.
Location
7.15
Good location noted, though some aspects such as noise from nearby roads were mentioned.
Room Quality
4.15
Rooms described as small, with issues including broken furniture and unpleasant smells.
Amenities
6.15
Standard amenities available, with some convenience noted but overall not impressive.
Value for Money
5.15
Price not justified based on quality; many guests felt it was too high for the experience.
Food and Beverage
5.85
Not specifically mentioned; assumed average for this tier.
Overall Experience
5.85
Mixed feelings; some enjoyed the stay while others had serious complaints about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Modern Kitchen for Communal Use

The Plaza London Hotel offers a fully-equipped and modern kitchen for communal use, perfect for guests looking to prepare their own meals or enjoy a quick snack.

Convenient Location

Situated in the vibrant East End of London, just a 5-minute walk from Bethnal Green Tube Station, guests have easy access to popular attractions such as Victoria Park and the Olympic Stadium in Stratford.

Comfortable Accommodation

Each room at the Plaza London Hotel is designed for comfort and convenience, featuring amenities like a smart TV, en suite bathroom, and air-conditioning for a relaxing stay.

Experience the best of London at Plaza London Hotel - book your stay now for a memorable and enjoyable visit.

Important information:

Air-conditioning is charged at GBP 5 per night.

Plaza London Hotel reserves the right to ask for a damage deposit upon arrival, fully refundable at check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Location

Guest Reviews

5.7
Based on 897 reviews
Cleanliness: 3.15
Service: 8.15
Location: 7.15
Room Quality: 4.15
Amenities: 6.15
Value for Money: 5.15
Food and Beverage: 5.85
Overall Experience: 5.85
P
Pablo Emiliano • family_with_children • it
10
2026-10-17 • via Nuitee
A
alvaro • solo_traveller • es
6
2026-10-16 • via Nuitee
J
Joanna • family_with_children • pl
7
Generalnie ok.
Pros:

Lokalizacja ok, kilka do kilkunastu minut od kilku różnych stacji metra, więc dojazd był wygodny, blisko po drodze były knajpki i sklepy. Był w pokoju czajnik. Nasz pokój nie był od ulicy, więc było cicho. Czysto. Na trzy noce był to całkiem niezły wybór. Pomocna obsługa dostępna w recepcji. Normalny meldunek na recepcji, bez żadnych kodów przychodzących w ostatniej chwili mailem ani ukrytych skrzynek na klucze.

Cons:

Ciasno (tego się spodziewaliśmy); żeby zagotować wodę na herbatę trzeba było stawiać czajnik na łóżku. Bardzo dobrze słychać sąsiadów (na szczęście tylko w momentach, jak wracali do pokoju), słychać klimatyzację z innych pokoi. Twarde poduszki. No i z opisu wynikało, że jest lodówka w pokoju, tymczasem była we wspólnej kuchni w piwnicy.

2026-10-15 • via Nuitee
A
Alex • solo_traveller • gb
7
Great price for a hotel located between Victoria Park and Brick Lane for a one night stay.
Pros:

Location was great to get to and from the Olympic Stadium. Room was clean and the staff were very friendly. Room was nice and quiet.

Cons:

Skylight needed a blind

2026-10-14 • via Nuitee
A
Aneta • couple • pl
3
Very disappointing – tiny room, terrible noise and misleading description.
Pros:

The only positive aspect of our stay was the friendly and polite staff. Unfortunately, apart from that, there was very little to appreciate about this hotel.

Cons:

Our stay was extremely disappointing. The room was far too small for two people and was more suitable for a single guest than a couple. There was barely enough space to move around comfortably, and even basic daily activities were difficult. The bed could only be accessed from one side.
Several amenities advertised on Booking.com were missing, meaning the room did not match the description.
The noise from the street was terrible and made it difficult to rest. To make matters worse, someone in the neighbouring room kept banging on the wall, even though we were behaving normally and making no excessive noise. This was extremely rude and uncomfortable, and it also highlighted the poor soundproofing.
Overall, the room lacked comfort, space and privacy. The standard was well below our expectations, and we would definitely not recommend this hotel to couples.

2026-10-13 • via Nuitee
A
alvaro • solo_traveller • es
6
Esta bien para una escapada
Pros:

La ubicación

Cons:

Eso no es un hotel de 3 estrellas

2026-10-13 • via Nuitee
T
Timal Tennakoon • solo_traveller • lk
2
2026-10-12 • via Nuitee
J
Jacopo • couple • it
6
Adattamento
Pros:

la struttura é vicina la stazione della metro, e diverse attività commerciali

Cons:

troppo piccola, wi-fi non funzionante per l’intero periodo

2026-10-10 • via Nuitee
A
aidan • solo_traveller • ie
6
Pros:

Location

Cons:

Very poor WiFi. Parking is impossible

2026-10-09 • via Nuitee
N
Nurlan • solo_traveller • kz
8
Cons:

Не было интернета. Обращался к дежурной - обещала передать администратору и на этом всё.

2026-10-09 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-10-07 • via Nuitee
V
Vicki • extended_group • au
4
Convenient location but lacking in facilities and staff not super helpful
Pros:

Convenient

Cons:

Two rooms not together despite being asked to be and told that they would do everything to accommodate this request. There was no apology or acknowledgment that this didn’t happen. Luggage storage was also promised to be available and again was very difficult to organise. One room didn’t have a window which was not mentioned when we booked. Overall disappointing

2026-10-07 • via Nuitee
I
Iván • solo_traveller • es
8
2026-10-07 • via Nuitee
Ángel Luis • solo_traveller • es
5
Mejorable.
Pros:

La ubicación

Cons:

El tamaño. Está todo metido con calzador, la cama era minúscula. Parecía más un trastero que una habitación.

La insonorización pésima, escuchaba las conversaciones de las habitaciones colindantes.

2026-10-07 • via Nuitee
D
Daisy • solo_traveller • gb
5
Pros:

It was clean and the bed was comfortable. It was alright for the budget

Cons:

I was given an "upgrade" so I got a balcony, which meant climbing creaky stairs to the top without a lift. WiFi didnt work. Couldnt give me a reciept at checkout

2026-10-07 • via Nuitee
S
Sachin • solo_traveller • in
8
Pros:

Everything

Cons:

Wifi was not available. But hope they will get it.

2026-09-19 • via Nuitee
I
Indea • extended_group • gb
8
2026-09-19 • via Nuitee
A
Andrew • couple • gb
5
Suited our requirements
Pros:

Location pleasant staff comfortable

Cons:

I should have requested a room on first floor as steep stairs to top floor

2026-09-19 • via Nuitee
K
Katarzyna • solo_traveller • pl
9
Pros:

Dobra lokalizacja, niedaleko stacji metra. W okolicy sklepy i lokale gastro.

2026-09-18 • via Nuitee
A
Aerocar • solo_traveller • es
8
Perfecto
Pros:

La amabilidad, limpieza, precio y bien comunicado.

Cons:

La ducha es fija y no tiene manguera tipo teléfono. Si no quieres lavarte el pelo llévate un gorro de plástico.
Habitación pequeña y cama de 120cm.

2026-09-16 • via Nuitee