Hotel Santi

Hotels
•
Laris Hotels
9 (1202 reviews)
ul. Dominikańska 1 , Kraków , pl
+48 797 991 337

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced for services
Breakfast charge confusion

Categories

Cleanliness
7.78
Some complaints about cleanliness and stained towels.
Service
9.95
Staff described as friendly and helpful.
Location
10
Perfect location noted multiple times in reviews.
Room Quality
9.24
Spacious rooms, but some decor issues mentioned.
Amenities
8.77
Basic amenities available, but issues with minibar noted.
Value for Money
8.23
Overpriced considering the quality and negative experiences.
Food and Beverage
8.78
Good breakfast quality, but issues with charges for breakfast.
Overall Experience
9.27
A generally enjoyable experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:52

Property Description

Historic Charm in the Heart of Kraków
Experience the allure of the past at 4-star Hotel Santi, nestled in a historic house in Kraków's Old Town. Revel in the picturesque views of the Old Town from your classically furnished room, equipped with modern amenities like free Wi-Fi.

Frescoes and Elegance
Immerse yourself in history by staying in rooms adorned with unique frescoes from the 18th and 19th century. Each room boasts a flat-screen TV, tea/coffee set, and a luxurious bathroom with complimentary toiletries.

Convenience and Comfort
Indulge in convenience with airport transfers and ticket services offered by the hotel. Start your day with a delightful buffet breakfast and unwind at the bar. With key attractions just a short stroll away, Hotel Santi is the perfect base to explore Kraków.

Book now to immerse yourself in the rich history and modern comfort at Hotel Santi.

Important information:

Please note, that private parking is available on site (reservation is needed) and costs PLN 100 per day.

The property has one parking space with a car charger. The cost of the space is £120 and booking is required. Charging charges are included in the price of the space.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 100 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1202 reviews
Cleanliness: 7.78
Service: 9.95
Location: 10
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.27
T
Tommy • extended_group • se
9
2026-07-25 • via Nuitee
J
James • couple • gb
9
Nice lovely hotel - we will return.
Pros:

Great Hotel location - easy access to great restaurants, bars and city . Weather was warm and the AC was working and removed some the heat, but it didn't cool the room . Overall it was great.

Cons:

Didn't like the Pillows on the bed.

Trams were noisy if the window was open , but the room a bit stuffy if they were closed.

However - neither of these were big issues.

2026-07-24 • via Nuitee
M
Markus • solo_traveller • pl
8
Pros:

Die Lage und das Personal.

Cons:

Der Safe in unserem Zimmer war nicht befestigt und ganz leicht "mitzunehmen".

2026-07-24 • via Nuitee
J
Joanna • couple • gb
9
2026-07-23 • via Nuitee
B
Bartlomiej Piotr • family_with_children • pl
9
Znakomity.
Pros:

Lokalizacja jest super.

Cons:

Brak polskich powszechnych kanalow telewizyjnych.

2026-07-23 • via Nuitee
J
Julie • couple • gb
9
2026-07-23 • via Nuitee
S
shirk • couple • us
10
2026-07-22 • via Nuitee
N
NATALIA • family_with_children • pl
8
2026-07-22 • via Nuitee
W
Wade • family_with_children • ca
10
Pros:

The building was beautiful. Staff was very friendly and helpful. We were very happy with our stay at Hotel Santi

2026-07-21 • via Nuitee
M
Michal • family_with_children • pl
5
2026-07-19 • via Nuitee
M
Martin • couple • mt
9
2026-07-19 • via Nuitee
M
Miguel • family_with_children • es
6
Muy bien situado pero con 3 peros importantes
Pros:

Sobretodo la ubicación y el tamaño de habitaciones. Los frescos de los techos son originales y eso es muy agradable y bonito.

Cons:

El día de salida hicimos el check-out unos 20 minutos después de la hora establecida. La recepcionista nos recordó que el check-out era a las 10:00 horas. Como no hubo ningún cargo adicional y el retraso fue pequeño, nos pareció un comentario innecesario que dejó una impresión menos positiva al final de la estancia. Camas incómodas, paredes y mobiliario a renovar.

2026-07-17 • via Nuitee
R
Raffaele • solo_traveller • it
10
2026-07-17 • via Nuitee
A
Anna • couple • il
10
Впечатление осталось очень приятное, буду рекомендовать всем,кто едет посетить Краков!
Pros:

Нам очень понравилось расположение гостиницы, просто лучше не придумаешь, все близко,в пошаговой доступности.персонал очень приятный и доброжелательный.

Cons:

Нам дали номер на последнем этаже, это монсарда,т.е. окна в потолке,но это не проблема, проблема, что потолки под углом и низко на столько, что мы с мужем при нашем росте 1,60,ходили на полусогнутых ногах и стукались о потолок. Но в любом случае, это нам не испортило хорошего впечатления о гостинице. Просто в следующий раз, будем просить не последний этаж)))

2026-07-16 • via Nuitee
V
Vasilij • solo_traveller • lt
10
Pros:

In the old town. Easy to find. Private parking. You get out and right into the old town.

2026-07-13 • via Nuitee
K
Katherine • family_with_children • de
10
Great hotel in a great location. Wonderful staff!
2026-07-13 • via Nuitee
V
Viktors • couple • lv
9
2026-07-04 • via Nuitee
E
EwSz • solo_traveller • pl
10
Pros:

Obsługa super uprzejma, bardzo duży pokój, bardzo czysto, super lokalizacja i parking przy samym.hotelu. Jednak trzeba być swiadomym lokalizacji - Za oknem słuchać tramwaje i turystów do późna w nocy. Dla mnie to nie było problemem, na plus że hotel zapewnił zatyczki.

2026-07-02 • via Nuitee
M
Mariia • family_with_children • ua
8
2026-07-02 • via Nuitee
P
Peter • couple • ch
8
Sauberes, zentral gelegenes Mittelklasshotel mit eigenen Parkplätzen. Freundliches Team vor Ort.
Pros:

Zentrale Lage, eigene Parkplätze, Klimaanlage im Zimmer. Gutes Preis-Leistungsverhältnis.

Cons:

Alles war OK.

2026-06-29 • via Nuitee