Hotel Santi

Hotels
•
Laris Hotels
9 (1241 reviews)
ul. Dominikańska 1 , Kraków , pl
+48 797 991 337

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced for services
Breakfast charge confusion

Categories

Cleanliness
7.78
Some complaints about cleanliness and stained towels.
Service
9.95
Staff described as friendly and helpful.
Location
10
Perfect location noted multiple times in reviews.
Room Quality
9.24
Spacious rooms, but some decor issues mentioned.
Amenities
8.77
Basic amenities available, but issues with minibar noted.
Value for Money
8.23
Overpriced considering the quality and negative experiences.
Food and Beverage
8.78
Good breakfast quality, but issues with charges for breakfast.
Overall Experience
9.27
A generally enjoyable experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:52

Property Description

Historic Charm in the Heart of Kraków
Experience the allure of the past at 4-star Hotel Santi, nestled in a historic house in Kraków's Old Town. Revel in the picturesque views of the Old Town from your classically furnished room, equipped with modern amenities like free Wi-Fi.

Frescoes and Elegance
Immerse yourself in history by staying in rooms adorned with unique frescoes from the 18th and 19th century. Each room boasts a flat-screen TV, tea/coffee set, and a luxurious bathroom with complimentary toiletries.

Convenience and Comfort
Indulge in convenience with airport transfers and ticket services offered by the hotel. Start your day with a delightful buffet breakfast and unwind at the bar. With key attractions just a short stroll away, Hotel Santi is the perfect base to explore Kraków.

Book now to immerse yourself in the rich history and modern comfort at Hotel Santi.

Important information:

Please note, that private parking is available on site (reservation is needed) and costs PLN 100 per day.

The property has one parking space with a car charger. The cost of the space is £120 and booking is required. Charging charges are included in the price of the space.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KRK

Location

Guest Reviews

9
Based on 1241 reviews
Cleanliness: 7.78
Service: 9.95
Location: 10
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.27
D
Dionisia • couple • gr
1
The property have nothing to do with a 4star hotel. It looks like hostel
Pros:

Location

Cons:

-The rooms looked nothing like the photos advertised on Booking.com
- no bathrobes as 4 star hotel , no slippers, no double mattress or duvet

2026-09-06 • via Nuitee
P
Patrick • couple • fr
2
Hôtel ne correspondant à la description, rapport qualité/prix très défavorable
Pros:

Un seul aspect positif = l'emplacement dans la vieille ville pour les visites à pieds
Personnel agréable et serviable

Cons:

LE BRUIT DU TRAM insupportable de 4h30 à minuit
La décoration vieillotte et triste de l'hôtel et de la chambre
Manquaient 2 ampoules aux luminaires de la chambre à notre arrivée
Literie très moyenne
Petit déjeuner très cher (18€) / qualité (pour le même prix aller en ville)

2026-09-05 • via Nuitee
M
Misonne • extended_group • be
7
2026-09-05 • via Nuitee
I
Iwona • solo_traveller • gb
7
Cons:

It was extremely loud at night.

2026-09-04 • via Nuitee
A
Angelique • extended_group • nl
8
2026-08-30 • via Nuitee
R
Roberto • solo_traveller • it
3
Pros:

Buona colazione
Buona posizione

Cons:

Del fascino della storia ne è rimasta l'odore della furigine.
Pulizia a terra approssimativa....cumulo di capelli dei precedenti inquilini in giro.
Le tazze presenti nella stanze per the/ tisane non sono lavate ma solo risciacquate nel bagno, senza sapone o altro.

2026-08-29 • via Nuitee
K
Klaudia • family_with_children • ie
8
2026-08-28 • via Nuitee
Y
Yakov • couple • ca
8
2026-08-27 • via Nuitee
P
Philippe • family_with_children • be
8
2026-08-26 • via Nuitee
A
Alina • family_with_children • us
10
2026-08-26 • via Nuitee
C
Christian • couple • ch
9
Ideal für Städtetrip!
Pros:

Top-Lage, sehr grosses Zimmer

Cons:

Tramlärm

2026-08-24 • via Nuitee
S
Sam • couple • us
10
Pros:

Comfortable, convenient location

2026-08-21 • via Nuitee
K
Khalid • family_with_children • us
9
Pros:

Great location and decent room

2026-08-20 • via Nuitee
O
Olena • family_with_children • ua
10
2026-08-19 • via Nuitee
S
Simone • solo_traveller • it
10
2026-08-18 • via Nuitee
M
Meike • couple • de
10
2026-08-16 • via Nuitee
D
Diego Mauricio • solo_traveller • ca
9
Pros:

I liked everything

Cons:

The air conditioner was too small for such a large room; it took a long time to cool down.

2026-08-15 • via Nuitee
N
NICOLA • solo_traveller • it
7
Pros:

Posizione fantastica. Esci dall hotel e sei praticamente nella piazza principale
Colazione ottima anche se in ambiente ristretto

Cons:

Letto scomodo, ambiente molto sobrio, al terzo piano mancanza di finestre adeguate .
Abbastanza rumore dall'esterno

2026-08-15 • via Nuitee
K
Karina • family_with_children • gb
8
Lovely stay close to old town.
Pros:

Location and very nice people who are working in the hotel.

Cons:

I liked the old building but the furniture really need update ! The room should have more character apart from lovely ceiling and burner .

2026-08-13 • via Nuitee
R
Roberto • family_with_children • es
10
2026-08-12 • via Nuitee