Hotel Santi

Hotels
•
Laris Hotels
9 (1241 reviews)
ul. Dominikańska 1 , Kraków , PL

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced for services
Breakfast charge confusion

Categories

Cleanliness
7.78
Some complaints about cleanliness and stained towels.
Service
9.95
Staff described as friendly and helpful.
Location
10
Perfect location noted multiple times in reviews.
Room Quality
9.24
Spacious rooms, but some decor issues mentioned.
Amenities
8.77
Basic amenities available, but issues with minibar noted.
Value for Money
8.23
Overpriced considering the quality and negative experiences.
Food and Beverage
8.78
Good breakfast quality, but issues with charges for breakfast.
Overall Experience
9.27
A generally enjoyable experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:52

Property Description

Historic Charm in the Heart of Kraków
Experience the allure of the past at 4-star Hotel Santi, nestled in a historic house in Kraków's Old Town. Revel in the picturesque views of the Old Town from your classically furnished room, equipped with modern amenities like free Wi-Fi.

Frescoes and Elegance
Immerse yourself in history by staying in rooms adorned with unique frescoes from the 18th and 19th century. Each room boasts a flat-screen TV, tea/coffee set, and a luxurious bathroom with complimentary toiletries.

Convenience and Comfort
Indulge in convenience with airport transfers and ticket services offered by the hotel. Start your day with a delightful buffet breakfast and unwind at the bar. With key attractions just a short stroll away, Hotel Santi is the perfect base to explore Kraków.

Book now to immerse yourself in the rich history and modern comfort at Hotel Santi.

Important information:

Please note, that private parking is available on site (reservation is needed) and costs PLN 100 per day.

The property has one parking space with a car charger. The cost of the space is £120 and booking is required. Charging charges are included in the price of the space.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KRK

Location

Guest Reviews

9
Based on 1241 reviews
Cleanliness: 7.78
Service: 9.95
Location: 10
Room Quality: 9.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.27
M
Morten Charles • family_with_children • no
8
2026-10-14 • via Nuitee
R
roidi • solo_traveller • gr
8
2026-10-12 • via Nuitee
F
Franca • couple • it
5
Mediocre
Pros:

La posizione è molto comoda, vicina al centro ed alle principali attrazioni.

Cons:

Non molto pulito. All’arrivo abbiamo trovato parecchi capelli in camera e non ci sono stati neanche svuotati i bicchieri dove avevamo bevuto il giorno prima avanzando dell’acqua.
La porta della doccia non si chiudeva e quando l’abbiamo fatto notare era Sabato e ci hanno risposto che fino a lunedì, giorno della nostra partenza, non era possibile chiamare la manutenzione.
Luce molto scarsa sia in camera che nell’intera struttura.

2026-10-07 • via Nuitee
L
Lori • family_with_children • us
7
Pros:

Location

Cons:

Bed was not comfortable you could feel the springs. Bland furniture. Tram noise.

2026-10-07 • via Nuitee
S
Shelley • extended_group • us
10
Excellent location, charming hotel.
Pros:

Great location

Cons:

Rooms on the street side are very loud

2026-10-07 • via Nuitee
T
Tim • solo_traveller • gb
9
Charming central hotel with secure open-air parking.
Pros:

Lovely old building with secure open-air parking behind a gate for my motorcycle. Room was spacious and comfortable, and location could hardly be more central.

Cons:

The trams outside are a littly noisy, but I actually enjoyed feeling as though I was in the middle of the city. They do provide earplugs next to all the beds, but I didn't need them and still slept well with the windows open.

2026-09-19 • via Nuitee
D
Dionisia • couple • gr
1
The property have nothing to do with a 4star hotel. It looks like hostel
Pros:

Location

Cons:

-The rooms looked nothing like the photos advertised on Booking.com
- no bathrobes as 4 star hotel , no slippers, no double mattress or duvet

2026-09-06 • via Nuitee
M
Misonne • extended_group • be
7
2026-09-05 • via Nuitee
P
Patrick • couple • fr
2
Hôtel ne correspondant à la description, rapport qualité/prix très défavorable
Pros:

Un seul aspect positif = l'emplacement dans la vieille ville pour les visites à pieds
Personnel agréable et serviable

Cons:

LE BRUIT DU TRAM insupportable de 4h30 à minuit
La décoration vieillotte et triste de l'hôtel et de la chambre
Manquaient 2 ampoules aux luminaires de la chambre à notre arrivée
Literie très moyenne
Petit déjeuner très cher (18€) / qualité (pour le même prix aller en ville)

2026-09-05 • via Nuitee
I
Iwona • solo_traveller • gb
7
Cons:

It was extremely loud at night.

2026-09-04 • via Nuitee
A
Angelique • extended_group • nl
8
2026-08-30 • via Nuitee
R
Roberto • solo_traveller • it
3
Pros:

Buona colazione
Buona posizione

Cons:

Del fascino della storia ne è rimasta l'odore della furigine.
Pulizia a terra approssimativa....cumulo di capelli dei precedenti inquilini in giro.
Le tazze presenti nella stanze per the/ tisane non sono lavate ma solo risciacquate nel bagno, senza sapone o altro.

2026-08-29 • via Nuitee
K
Klaudia • family_with_children • ie
8
2026-08-28 • via Nuitee
Y
Yakov • couple • ca
8
2026-08-27 • via Nuitee
P
Philippe • family_with_children • be
8
2026-08-26 • via Nuitee
A
Alina • family_with_children • us
10
2026-08-26 • via Nuitee
C
Christian • couple • ch
9
Ideal für Städtetrip!
Pros:

Top-Lage, sehr grosses Zimmer

Cons:

Tramlärm

2026-08-24 • via Nuitee
S
Sam • couple • us
10
Pros:

Comfortable, convenient location

2026-08-21 • via Nuitee
K
Khalid • family_with_children • us
9
Pros:

Great location and decent room

2026-08-20 • via Nuitee
O
Olena • family_with_children • ua
10
2026-08-19 • via Nuitee