W12 Rooms

Hotels
8.2 (2239 reviews)
54 Uxbridge Road, Shepherds Bush , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Noise from outside
Cleanliness issues in some areas
Small room size

Categories

Cleanliness
7.54
Some guests noted issues with cleanliness, like dirty corners and a lack of attentive hygiene from staff.
Service
9.01
Staff received positive mentions for being helpful and friendly, enhancing the overall experience.
Location
8.55
The location was frequently praised, being close to public transport and shopping facilities.
Room Quality
7.5
Rooms were described as small and some guests experienced noise issues, impacting their comfort.
Amenities
8.03
Basic amenities were noted, with some comments on the lack of a lift.
Value for Money
8.49
Overall good value was highlighted, especially considering the location and service.
Food and Beverage
8.24
No specific comments on food and beverage, assumed to be standard quality for this hotel tier.
Overall Experience
8.21
Most reviews expressed general satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:35

Property Description

Convenient Location
Located next to Shepherd’s Bush underground station and Westfield Shopping Centre, W12 Rooms offers easy access to popular attractions like London’s West End and Oxford Street.

Nearby Entertainment
Guests can enjoy live performances at the O2 Shepherd’s Bush Empire, just a 5-minute walk away, or explore the vibrant Portobello Road Market with a short bus or tube ride.

Modern Amenities
Each room at W12 Rooms is equipped with complimentary Wi-Fi, air conditioning, a flat-screen TV, a mini fridge, and an en suite bathroom, ensuring a comfortable stay for all guests.

Experience the best of London at W12 Rooms. Book your stay now!

Important information:

IMPORTANT NOTICE:

Please note that there is no elevator in this property and rooms are accessible via stairs only.

However, our porter services are available from 8:00AM to 6:00PM, to help you with your luggage.

The property requires the same card that was used at the time of booking to be present at check-in, together with a valid passport or ID card. Check-in or check-out outside the advertised hours costs an additional GBP 10 per hour. It is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2239 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.21
E
Eva-Maria extended_group at
9
2026-07-24 via Nuitee
W
Warren solo_traveller es
10
My stay was super, room was clean, staff were friendly and helpful. When I’m back in Shepherds Bush I’ll be booking my s
Pros:

Location…..

2026-07-23 via Nuitee
S
Saeed solo_traveller ca
8
2026-07-22 via Nuitee
F
florina couple ro
10
Foarte bine! Recomand
2026-07-22 via Nuitee
C
Claire couple gb
8
Ideal location for overnight stay. Few areas of room could be a bit cleaner (shower, headboard) but I would stay again i
Pros:

Location, price, aircon

Cons:

Flies in room via aircon. Could be a bit cleaner

2026-07-21 via Nuitee
C
carlie solo_traveller gb
10
Pros:

Perfect for what we needed, staff were great and really helpful.
Close location to tube station!

2026-07-21 via Nuitee
V
Veronica couple se
8
Centralt läge, bra rum, rekommenderas.
Pros:

Nära tunnelbana, rent och fräscht rum med AC och mycket trevlig personal.

Cons:

Kunde varit lite större rum om man är 2 personer men inget avgörande.

2026-07-21 via Nuitee
D
Daniel solo_traveller gb
9
Comfy, clean but stairs!
Pros:

Easy access for the tube. Very clean and friendly staff.
Air con very welcome!

Cons:

Stairs! Too many stairs!!!
Bed was VERY soft and we kept meeting in the middle but it was comfortable!!

2026-07-20 via Nuitee
M
Maria Mercedes solo_traveller co
8
It’s ok. It is so commercial that you can find what ever you want. The room is nice, clean and comfortable. It’s far awa
Pros:

It was nice inside, comfortable and well located

Cons:

The building's facade isn't exactly as it appears in the photos. In the pictures, it looks like a residential building, but when you are there, you realizes the entire first floor is commercial. I would have liked to know that for the very beginning.

2026-07-16 via Nuitee
I
India couple it
7
2026-07-16 via Nuitee
G
Gibbons solo_traveller gb
10
Pros:

Staff are great. Lovely and friendly without being annoying.

Room was nice. It looks better in person. Comfy enough. Great blackout curtains and the twin windows seal a lot of noise out.

Everything you could possibly need on the doorstep. Underground, McD's, Greggs, Sainsbury's etc

Oh and the shower is amazing. Great heat control and super powerful.

Cons:

The downside is the area is pretty rough. Never felt in danger but did hear people selling crack and saw loads of homeless arguing with each other. It's a busy area, so is going to be a bit rough around the edges.

I'd stay again without a second thought and tbh if I didn't vape, I'd have no reason to be outside late. It was only at night when the lunatics were about.

2026-07-15 via Nuitee
L
Leandro solo_traveller nl
7
Cons:

Wifi expires all the time.

2026-07-15 via Nuitee
P
Pia couple nl
10
Geweldig
Pros:

De ligging, het personeel, de kamer

Cons:

Ik kan niets bedenken

2026-07-15 via Nuitee
A
Arie solo_traveller nl
10
Fantastische locatie, super service en ruime, schone kamer.
Pros:

De locatie is ideaal, de service is super en de kamer is ook fantastisch.

2026-07-14 via Nuitee
R
Russell couple us
3
Besides location, room wasn’t worth the price.
Pros:

Location was very convenient, close to the tube.

Cons:

No lift/elevator and room was on the 3rd floor. Coming from the States, there was not adequate AC or air circulation even though room contained both.

2026-07-14 via Nuitee
A
Andrew couple gb
8
Quiet, Great Location, Friendly & Comfortable
Pros:

Central location, soundproofing - room was quiet considering its location. Large bathroom, staff were polite, helpful & friendly

Cons:

The room was advertised with AC which didn’t seem to work or at best wasn’t affective. Control panel was working but no evidence of the unit working with room temp increasing to 28. A fan was provided which made the room more comfortable but felt the feature shouldn’t if been advertised or a note pre-check in of any issues. Overall the staff did their best to make this comfortable.

2026-07-14 via Nuitee
L
Lily solo_traveller gb
10
2026-07-12 via Nuitee
E
Eugenia Bureca solo_traveller it
1
Terribilmente scortesi.
Pros:

Nulla.

Cons:

Tutto. Gestione scortese.

2026-07-12 via Nuitee
C
Cheridyn couple gb
2
I’m quite disappointed overall. Whilst I acknowledge the loudness cannot be help and comes with a territory, it’s hard t
Pros:

I did like how close it is to the tube however it can be VERY loud. Can hear everyone fighting, talking, police sirens and people in the hotel as well walking down the aisle.

Cons:

I found it severely lacking in cleanliness and upkeep. The carpets and curtains are so stained and smell and clearly dirty, furniture is old and falling to pieces. The aircon does work but not fully and the room remains so HOT despite it being air conditioned.

2026-07-12 via Nuitee
C
Catriona couple gb
10
Ideal location for a very comfortable stay at a very good price.
Pros:

Location, staff, cleanliness, comfort and air conditioning!

Cons:

This property was ideal for our stay. Would recommend to anyone wanting to stay in London. Right beside Shepherd Bush underground.
Only downside would be for people who struggled on stairs or accessibility as you need to go up at least one flight of stairs

2026-07-12 via Nuitee