Hôtel Cecyl Reims Centre

Hotels
7.1 (2520 reviews)
24 Rue Buirette , Reims , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Small rooms
Poor breakfast quality

Categories

Cleanliness
6.4
The cleanliness was negatively impacted by issues such as small bathrooms and overall tiredness of the establishment.
Service
8.4
Many positive mentions regarding the staff, highlighting their friendliness and helpfulness.
Location
8.4
Consistently praised for its central location and proximity to attractions.
Room Quality
6.4
Repeated complaints about the small size of rooms and poor condition of some amenities.
Amenities
7.4
Mixed sentiments about amenities, with some positive notes on parking availability but negative comments about breakfast options.
Value for Money
7.4
Considered affordable given the location but criticized for the quality relative to room size.
Food and Beverage
5.4
Significant dissatisfaction expressed about the breakfast options and quality.
Overall Experience
7
General experience reflects a mix of enjoyment and disappointment based on various aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:18

Property Description

Art Deco Architecture and World Heritage Site
Hôtel Cecyl, located in the heart of Reims, boasts a stunning Art Deco architecture, classified as a World Heritage Site. Just a short walk from Reims Cathedral and Reims Champagne Congrès, this historic building offers a unique and charming stay.

Comfortable Rooms with Modern Amenities
The en suite rooms at Cecyl are designed for comfort and convenience, featuring amenities such as a TV, telephone, and free WiFi access. The lift service adds to the ease of access, ensuring a pleasant stay for all guests.

Delicious Breakfast and Multilingual Staff
Start your day with a freshly prepared breakfast, complimentary for children up to 5 years old. The multilingual staff, fluent in French, English, and Spanish, are always ready to assist. Additionally, business facilities are available for those traveling for work.

Book your stay at Hôtel Cecyl for a memorable experience in Reims.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: RHE

Location

Guest Reviews

7.1
Based on 2520 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.4
Room Quality: 6.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 5.4
Overall Experience: 7
H
Hetty • couple • nl
7
Een gezellig hotel in het centrum van Reims.
Pros:

De vriendelijke en attente houding van de gastvrouw. Zij hielp ons uitstekend toen de afrekening in de garage ernaast niet goed verliep. Het ontbijt was prima.

Cons:

De lift deed het goed, maar was naar ons idee wel erg klein.

2026-10-29 • via Nuitee
A
Aurelie • family_with_children • fr
10
Pros:

Le lieu, le personnel, le cpnfort des lits

2026-10-29 • via Nuitee
E
Emmanuelle • family_with_children • mq
8
Sympathique et pratique
Pros:

Personnel agréable. Vraiment bien situé ! J’ai eux l’impression d être dans un hôtel des années 80 avec le confort des hôtels d’aujourd’hui. c’était sympa !
Parking à proximité !

Cons:

Équipement un peut ancien mais j’ai l’impression que cela fait partie de la décoration.

2026-10-29 • via Nuitee
W
Wolfgang • family_with_children • ch
8
Pros:

Die Lage im Zentrum und Parkhaus gleich daneben.

2026-10-25 • via Nuitee
C
CHRISTINE • couple • fr
6
Correct
Pros:

Le personnel est attentionné
Le petit déjeuner est parfait
Literie impeccable

Cons:

Chambre plus petite que sur les photos et à rénover
Porte de nuit encombrée par des travaux

2026-10-25 • via Nuitee
S
Sascha • couple • ch
5
2026-10-24 • via Nuitee
W
Wouter • extended_group • be
9
2026-10-23 • via Nuitee
M
Mats • solo_traveller • se
10
2026-10-22 • via Nuitee
L
LyngDK • couple • dk
7
Man får hvad man betaler for - fint til prisen
Pros:

Hotellet ligger godt og centralt med parkeringshus i indkøbscenteret lige ved siden af. Værelset var stort og havde to store senge, der var komfortable at sove i.

Cons:

Kedelig morgenmad. Man kunne få et kogt æg, men ellers ikke noget varmt. Hotellet er slidt og trænger til en omgang maling og nye møbler. Hvis man vil bruge trapper i stedet for elevator skal man kæmpe med ting og sager, der står og fylder. Hotellet har en bar - men de må ikke sælge fx fadøl eller drinks fra den ...

2026-10-21 • via Nuitee
C
Cendrine • couple • fr
9
Hôtel à taille humaine avec de belles prestations et un personnel attentionné
Pros:

Propreté, gentillesse du personnel
Bon restaurant
Bonne situation

2026-10-20 • via Nuitee
M
Michèle • couple • ch
7
Bien situé
Cons:

La chambre était vraiment petite et ne correspondait pas aux photos du site.

2026-10-20 • via Nuitee
P
Patrick Privé • couple • fr
10
Hôtel bien situé. Bon rapport qualité/prix. Très bon accueil
Pros:

La chambre était spacieuse. Le petit déjeuner est très varié. L'hôtel est juste à côté d'un parking. Par ailleurs, il est quasiment en centre ville .

Cons:

L'ascenseur est un peu étroit. 2 personnes et des bagages: c'est tout

2026-10-17 • via Nuitee
C
Cora • solo_traveller • fr
8
Séjour professionnel qui s’est très bien passé
Pros:

La gentillesse du personnel

Cons:

Lumière automatiques qui restées allumées dans le couloir

2026-10-17 • via Nuitee
G
Gintarė • solo_traveller • lt
5
Pros:

Vieta miesto centre

2026-10-15 • via Nuitee
N
Nancy • solo_traveller • be
7
Pros:

Personnel sympathique et arrangeant.
L emplacement idéal.

Cons:

Salle de bain petite

2026-10-15 • via Nuitee
A
Alain • couple • fr
6
Nous avons découvert une très belle ville.
Pros:

L'emplacement très central.

Cons:

Déception. Les 3 étoiles ne correspondant pas à ce que prétend être cet hôtel. Sur l'affiche dans l'ascenseur ne figurent que 2 étoiles, ce qui est la réalité.

2026-10-14 • via Nuitee
A
Andyvp • solo_traveller • fr
6
2026-10-13 • via Nuitee
P
Pierre • couple • fr
8
bon rapport qualité prix et situation en plein centre de Reims tout à fait exceptionnelle
Pros:

Bon rapport qualité prix, SDB un peu exigue

2026-10-12 • via Nuitee
A
Andreas • family_with_children • de
1
A massive water leak from the ceiling at 4:00 AM completely ruined our night, and the hotel later br
Pros:

The breakfast in the morning was fine. Unfortunately, it could not save our stay, as we did not catch a wink of sleep after 4:00 AM due to a massive water leak from the ceiling.

Cons:

Our stay was completely ruined by a severe room defect and terrible customer service. At 4:00 AM, water started leaking heavily from the ceiling, just 30 cm away from our bed. Our family's night's rest was completely destroyed as we had to wake up and place buckets and towels to manage the noise and water. The leaking started again at 8:00 AM.
At check-out, the reception staff explicitly acknowledged the issue and promised us a refund. However, after leaving, the hotel completely ignored all our emails and even refused to cooperate with Booking.com. This total breach of trust and lack of basic customer service is unacceptable.

2026-10-12 • via Nuitee
L
liesbet • solo_traveller • be
7
Pros:

De ligging

Cons:

Bedden waren te hard. Was niet zo proper. Ontbijt viel tegen en stond niet op tijd klaar.

2026-10-12 • via Nuitee