Alpstay - Chalet Hotel Hartmann - Adults Only

Hotels
9.2 (934 reviews)
Via Rezia 308 , Ortisei , IT

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Delicious breakfast
Cons:
Some rooms may be warm
Old shower facilities noted by one guest

Categories

Cleanliness
9.06
The facilities are impeccably clean, providing a positive impression of the hotel's upkeep.
Service
9.53
Guests consistently mention friendly and warm hospitality, particularly highlighting Chiara's assistance.
Location
9.27
Perfectly situated for easy access to the town and hiking while avoiding crowds.
Room Quality
9.02
Rooms are comfortable and nicely decorated, with a cozy and inviting atmosphere.
Amenities
8.95
Features like a coffee bar and great spa contribute to a pleasant experience.
Value for Money
9.01
Overall satisfaction with services and offerings justifies the price point.
Food and Beverage
9.56
Breakfast is particularly praised for its variety and high quality.
Overall Experience
9.23
Guests had an exceptional stay with nothing to complain about, highly recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:12

Property Description

Mountain Charm and Wellness Retreat

Traditional Mountain Decor
Experience the cozy charm of Hotel Hartmann with rooms adorned in traditional mountain style, offering modern amenities like LCD TVs and private bathrooms.

Gourmet Dining and Relaxation
Indulge in a delicious breakfast featuring local delicacies or unwind in the wellness area with a bio-sauna, Turkish bath, and solarium. Let the staff arrange exciting outdoor activities like bike excursions and horse riding.

Convenient Location and Complimentary Services
Located in the picturesque town of Ortisei, enjoy easy access to nearby attractions with a free shuttle service and ski bus. Benefit from complimentary sauna access and WiFi throughout your stay.

Book now for a rejuvenating mountain getaway at Hotel Hartmann!

Important information:

Please note that cash payments of EUR 3000 or above are not permitted under current Italian law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

9.2
Based on 934 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.27
Room Quality: 9.02
Amenities: 8.95
Value for Money: 9.01
Food and Beverage: 9.56
Overall Experience: 9.23
A
Abdullah • couple • sa
9
فندق مثل المنزل
Pros:

الفندق جميل وهادي جدا كنك في بيتك الموقع قريب من السنتر دقيقتين بالسيارة او تركب الباص مجاناً من الفندق ، الموظفين وديدون ومحترمين جدا،
السعر مناسب

Cons:

الغرفة صغيرة

2026-09-18 • via Nuitee
Z
Ziv • couple • il
9
Pros:

The hotel is beautiful and well-maintained, with free parking very close by. It’s about a 15 minute walk from the center of Ortisei, and the hotel also provides free public transportation in the Ortisei area.

2026-09-18 • via Nuitee
C
Chia-Hao • couple • tw
9
2026-09-16 • via Nuitee
Y
Yuliya Kulikova • couple • az
10
Pros:

Great location for exploring Seceda and Alpe di Siusi. The hotel is very cozy and welcoming. Our room wasn’t particularly large, but it was perfectly comfortable for a stay of a few days.
A special mention goes to the wonderful hotel staff. The lady at the reception was incredibly friendly and gave us detailed information about everything we might need during our stay. The lady serving breakfast was also very kind and attentive.
Breakfast was varied, with plenty of options, so everyone can find something they like.

We really enjoyed our stay and would definitely recommend this hotel!

Cons:

Nothing

2026-09-16 • via Nuitee
J
João Guilherme Soares • couple • br
10
Incrível
Pros:

Café da manhã excelente, quarto excelente, atendimento excelente, vistas incríveis, realmente tudo perfeito!

Cons:

Tudo perfeito

2026-09-15 • via Nuitee
A
Avancini • solo_traveller • br
9
Maravilhiso!
Pros:

Hotel muito bem cuidado, charmoso, com café da manhã muito bom, boa localização, funcionários muuto simpáticos e prestativos.

2026-09-14 • via Nuitee
M
Mubarak • couple • ae
8
A beautiful and very clean hotel with exceptionally friendly staff.
Pros:

The hotel was beautiful and exceptionally clean. The staff were wonderful—very friendly, kind, and welcoming. The receptionist was especially lovely and took her time to explain everything clearly. Everyone made us feel very welcome.

Cons:

The price was a little high for the stay.

2026-09-13 • via Nuitee
M
Michele • couple • be
10
Fantastisch. Top !
Pros:

Alles !

Cons:

Niets op aan te merken. Misschien wel frigo op de kamer voorzien

2026-09-12 • via Nuitee
J
John • couple • us
10
Highly recommend staying at Chalet Hotel Hartman
Pros:

It was a beautiful location a short walk outside town. The views around the property were spectacular.

Cons:

Nothing

2026-09-12 • via Nuitee
D
Denis • couple • kz
10
Pros:

An excellent hotel with a lovely spa and delicious breakfast. I would especially like to mention Alina, who is very pleasant and helpful. She helped us arrange an early transfer to Bolzano and gave us advice on traveling around the region. Alina thank you so much for your hospitality!

2026-09-11 • via Nuitee
D
Di Giosaffatte • couple • us
10
2026-09-11 • via Nuitee
M
MISUN • solo_traveller • kr
10
Pros:

첫날 업그레이드 해 준 파노라마 룸 너무 좋았어요.
예약을 따로 해서 룸 변경한 방이 첫날 묵었던 방과 너무 차이가 나서 좀 당황하긴 했지만 나름 아늑하게 잘 지냈어요.
오르티세이 중심가와 좀 떨어져 있지만 오히려 조용하고 멋진 뷰를 감상하기 좋은 위치입니다.

Cons:

로맨스 방 욕실이 좀 좁아요

2026-09-10 • via Nuitee
A
Amy • couple • us
10
Fabulous place to stay!!
Pros:

The staff was friendly and very helpful! Alina was terrific!!! The honor bar and breakfast spread was 5 star!! We had a fabulous room with a view of town and the mountains!!!

Cons:

Nothing

2026-09-09 • via Nuitee
A
Andres • couple • ar
10
2026-09-08 • via Nuitee
V
Valentin Angelov Ivanov • couple • bg
10
Pros:

Very stylish and cozy hotel. Amazing interior and overall feeling of calm and nature surrounding.
Staff was so nice and attentive.
It is a short walk away from city centre. Very comfortable bed and big bathroom. Spacious and luxurious common areas. Good breakfast

2026-09-08 • via Nuitee
P
Per-Arne • couple • se
9
Trevlig familjeägt hotell på bra avstånd från stadskärnan
Pros:

Hotellet var mycket trevligt och våprt boende bestod av två rum v arav det ena var sovrum med liten WC och det andra ett rum med soffa och skrivbord samt ett badrum. Sängarna var mycket bra och med exklusiva fina lakan. Hotellet ligger på ca 20 min promenad ner till centrum längs en nedlagd gammal järnväg dvs. på en grusad väg. Men det går också en buss alldeles utanför hotellet ner till centrum. Bara 2 stationer. Det finns parkeringsplatser för gästerna.

Cons:

Då vi skulle passa en tidsslot för linbanan upp till Seceda redan 8:30 så skulle vi inte hinna äta den frukost vi trots allt betalat för. De hade något som de själva kallade för "Early breakfast" där de gjort iordning kaffe och lite bröd till, men vi tycker nog att de kunde låtit oss få sitta i frukostsalen samt åtminstone kunnat få "youghurt på burk" och något lite mer - vi kan ju knappast ha varit de första gästerna som ska iväg på en tidig morgonutflykt

2026-09-08 • via Nuitee
B
Brijesh • couple • gb
10
By far the best stay I ever had
Pros:

Stunning backdrop, clean , well maintained, compact.

Cons:

I liked everything about the property

2026-09-06 • via Nuitee
N
Nico • solo_traveller • gb
10
2026-09-06 • via Nuitee
R
Refael • couple • gb
10
Highly recommend!
Pros:

The property was very clean, in a great location with stunning views, 5-10 min walk from the city centre, and Seceda cable car. In addition, the hotel offers multiple wellness facilities such as a sauna and relaxation room. Wide range of food options and a bar for all hours with multiple beverage choices. Lastly and most importantly, the staff were unbelievably welcoming, very helpful - providing us with advice and bus passes for the city. Even after we checked out, we were allowed to keep the car in the car park for convenience and on our return were offered a coffee and to sit on the terrace to chill. Can’t recommend highly enough.

2026-09-04 • via Nuitee
M
Matthias • solo_traveller • nl
8
Pros:

Mooi hotel
Ruime kamer
Goede douche
Mooi uitzicht

Cons:

Niks

2026-09-03 • via Nuitee