Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and accommodating staff
Excellent location near attractions
Cons:
Steep stairs may be challenging for some guests
Limited parking in a busy area

Categories

Cleanliness
9.46
Multiple reviews highlight that the accommodations are very clean.
Service
10
Hosts are described as friendly and responsive, providing great local tips.
Location
9.93
The location in the old town and proximity to cafes and beaches is frequently praised.
Room Quality
9.47
Rooms are well equipped and tastefully decorated.
Amenities
9.12
Basic amenities are present, but some reviews suggest adding more like a kitchenette.
Value for Money
9.45
Guests feel that the quality and service justify the price.
Food and Beverage
9.41
Complimentary local beverages such as Raki provided enhance the experience.
Overall Experience
9.96
Overall positive experiences lead to high satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:21

Property Description

Renovated 2024 Suites and Deluxe Rooms
Experience modern comfort and luxury in our newly renovated suites and deluxe rooms.

Free Wi-Fi and Hotel Lounge
Stay connected with complimentary Wi-Fi in all public areas and unwind in our cozy hotel lounge equipped with a TV.

Central Location and Nearby Attractions
Explore the charming Old Town of Chania with its gourmet restaurants and traditional taverns just a stone’s throw away. And don’t forget to visit the nearby Nea Chora Beach for a relaxing day by the sea.

Book your stay at Casa Veneta now and indulge in a memorable experience!

Important information:

Please note that check-in takes place until 22:00. Guests arriving after 22:00 must let the property know in advance.

Please note that children under 2 years old stay free of charge in a baby cot. The maximum number of baby cots in a room is 1.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

9.6
Based on 491 reviews
Cleanliness: 9.46
Service: 10
Location: 9.93
Room Quality: 9.47
Amenities: 9.12
Value for Money: 9.45
Food and Beverage: 9.41
Overall Experience: 9.96
J
Jean pierre • couple • fr
10
Pros:

Super Accueil . Situation idéale pour se balader dans la ville , mais en même temps au calme. Vieux bâtiment rénové avec beaucoup de goût, dans un style moderne. À revenir avec plaisir .

2026-09-19 • via Nuitee
P
Pia K. • solo_traveller • si
7
Pros:

Lokacija je bila super.

Cons:

Vrata v sobo so praktično navadna notranja vrata, vse kaj se je dogajalo na hodniku se je slišalo v sobo, hotel ima kar nekaj sob, kar je pomenilo, da se je slišalo prihajanje/odhajanje ostalih gostov, hkrati pa je zaradi prostornosti in odprtega stopnišča ta zvok še dodatno odmeval. Prav tako pa ni bilo občutka varnosti, saj je osebje bilo le do 14.h, preostanek popoldneva, večer in ponoči ni bilo nobenega.
Soba je bila slabo očiščena, tla so bila umazana, prav tako stene, tla v tuš kabini so drsela od šampona/balzama od prejšnjih gostov (nehala so biti drseča, ko sma jih le malo polila z vročo vodo, kar pomeni, da osebje ni bilo niti toliko, da bi tuš med gosti splahnili). Posteljnina je smrdela po prejšnjih gostih in bila vidno umazana, ko sma to naslednjo jutro sporočila na recepciji, naju je gospod prepričeval, da je bila soba očiščena in da imajo prevleke svoj vonj od praška. Na koncu smo se uspeli dogovoriti, da bi zamenjali posteljnino. Zamenjali so le prevleke vzglavnikov in odejo, prevleka za jogi je ostala enaka, kar se je videlo po majhnem madežu, ki je bil prisoten že prej. Na sveži posteljnini pa so bili novi madeži. Prav tako so v kotih ležali temni dolgi lasje prejšnjih, ali pa morda še predhodnjih gostov. Stranišče je bilo umazano, na pokrovu stranišča so bile vidne rjave kapljice za izvor katerih lahko samo ugibama .... Ne razumema kako je lahko tak hotel tako dobro ocenjen, sploh kar se tiče čistosti sob. Bivanje tukaj glede razmerja cene in tekaj kaj se dobi za ceno ni vredno.

2026-09-16 • via Nuitee
C
Charly • couple • fr
9
Amazing location at the heart of the old harbour district
Pros:

The location

2026-09-15 • via Nuitee
E
Elisabeth • solo_traveller • fr
9
Pros:

Appartement tres bien équipé avec vue sur la mer. Localisation au top dans la vieille ville de La Canee.

Cons:

//

2026-09-09 • via Nuitee
G
Giulia • extended_group • it
10
Un perfetto soggiorno
Pros:

Tutto! La casa era in una posizione strategica ed è stato comodissimo sia per poi partire con l’auto per le varie mete del viaggio, sia per goderci poi cena e serata in città. Ci sono state date un sacco di informazioni utili che ci hanno aiutato a vivere al meglio questa vacanza. La camera era bellissima e si vedeva il mare

2026-09-07 • via Nuitee
R
Richelle • couple • au
10
2026-09-07 • via Nuitee
I
Ioannis • couple • gr
8
2026-09-06 • via Nuitee
D
Daniel • couple • at
7
Pretty good in total, would book it again.
Pros:

Great host, super nice and helpful. Best location!!

Cons:

Air con only worked in the bottom area of the room. Hot air goes up, cold air goes down. A fan was provided for the top level, where the bed is. We made it work with putting the fan next to the air con and blowing the cold air up. Bathroom is a little tight.

2026-09-06 • via Nuitee
S
Szymon • couple • pl
9
2026-09-02 • via Nuitee
S
Sarah • couple • gb
10
Great location and lovely staff
Pros:

The location was really good, right next to the parking bays and away from the hustle and bustle but still really close. Stavros was very helpful and answered all our questions patiently.

Cons:

Nothing it was great!

2026-09-02 • via Nuitee
A
Anika • couple • au
10
Couldn’t be happier!!!
Pros:

We had a great stay at Casa Veneta! The hotel is centrally located, steps away from the port, and great restaurants and shops. The room was well equipped and spacious. Stavros was a great host - he was so helpful, taking the time to give us personalised recommendations and always up for a chat. We would recommend Casa Veneta to all!!

2026-09-01 • via Nuitee
C
Claudia • couple • it
10
soggiorno nel cuore di chania
Pros:

hotel centrale

Cons:

niente

2026-08-31 • via Nuitee
A
arnaud • solo_traveller • fr
10
Pros:

Tout est nickel , très bien expose et très propre , sommeil parfait . l hôte est de très très bon conseil !!! Bravo et grand merci . ça donne envie de voyager quand on rencontre des hôtes pareils !

2026-08-30 • via Nuitee
C
christine • couple • fr
10
C était très bien
Pros:

Stavros est adorable il est une mine de renseignements pour chacun et s attarde pour savoir si nous sommes bien

Cons:

Tout était bien je regrette juste que nous n ayons pas eu la possibilité d étendre nos serviettes de toilettes qui sont restées humides durant 4 jours . Mais ce n est vraiment qu une peccadille

2026-08-29 • via Nuitee
V
Veronique • solo_traveller • nl
10
Pros:

Fantastische kamer. Ruim goed ingedeeld. Goede bedden. Locatie was geweldig

Cons:

Niks

2026-08-25 • via Nuitee
L
Louise • couple • fr
10
2026-08-24 • via Nuitee
S
Stefano • couple • it
9
2026-08-22 • via Nuitee
S
Sandra • couple • es
10
Pros:

Muy amables, ubicación excelente

2026-08-21 • via Nuitee
I
Ioanna • couple • cy
9
2026-08-20 • via Nuitee
S
Stijnen • couple • nl
8
Fijne locatie
Pros:

Ligt op een geweldige locatie, ook een fijne kamer en aardig personeel!

Cons:

De badkamer had iets beter gepoetst kunnen worden en er is geen lift. Wij zaten in kamer 9, dus moesten veel trappen op met koffers.

2026-08-20 • via Nuitee