Swiss-Belhotel Balikpapan

Hotels
•
Swiss-Belhotel
7.1 (123 reviews)
Balikpapan Ocean Square, Jalan Jendral Sudirman, Pasar Baru , Balikpapan , ID

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious, modern rooms
Very friendly and helpful staff
Great sea view
Good breakfast
Complimentary fruits/dessert on arrival
Comfortable AC and good room lighting
Cons:
No Wi‑Fi in room / poor mobile reception
Minibar door lacks bar guard (cannot store bottles)
No plastic bin bag in room bins
No face towel provided
Lobby smoking (unpleasant for those working there)

Categories

Cleanliness
7
Rooms described as clean and without odor; housekeeping praised, though small hygiene items (no face towel, no bin bag) were noted.
Service
8.2
Very positive: hospitality of the entire team (Front Office and Housekeeping) described as friendly, kind and helpful; complimentary fruits/dessert on arrival mentioned.
Location
7.8
Sea view explicitly praised (room 627 has an awesome view), indicating a strong location for seaside outlook.
Room Quality
7.3
Rooms described as new, modern, spacious with good AC, lighting and no smell; minibar present but had practical issues (see Amenities).
Amenities
5
Mixed/negative: minibar present but door lacks guard preventing bottle storage; no plastic bin bag, no face towel; no Wi‑Fi in rooms and poor 5G reception, forcing some guests to use the lobby where people smoked.
Value for Money
7.2
Mentioned as a very nice stop for a moderate price ('prix modéré'), indicating good value perception.
Food and Beverage
7.2
Positive breakfast mentions ('super petit déjeuner') and complimentary fruits/dessert on arrival, supporting a favorable F&B sentiment.
Overall Experience
7.1
Overall mixed-but-positive: strong service, room quality and views offset by amenity issues (Wi‑Fi, minibar storage, small hygiene items) leading to a moderate overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:00

Property Description

Semi-Indoor Pool and Central Location
Enjoy a refreshing swim in the semi-indoor pool at Swiss-Belhotel Balikpapan, conveniently situated in the city center and leisure district.

Comfortable Rooms and Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, minibar, and free Wi-Fi. The en suite bathrooms feature convenient shower facilities for your comfort.

Convenient Services and Dining Options
Benefit from 24-hour front desk assistance, airport transfers, and access to a business center and drug store. Indulge in a variety of international and local dishes at Swiss-Cafe Restaurant.

Experience comfort and convenience at Swiss-Belhotel Balikpapan. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPN

Location

Guest Reviews

7.1
Based on 123 reviews
Cleanliness: 7
Service: 8.2
Location: 7.8
Room Quality: 7.3
Amenities: 5
Value for Money: 7.2
Food and Beverage: 7.2
Overall Experience: 7.1
R
Rita • couple • es
10
Perfect place in Balikpapan
Pros:

El personal esremamemte amable y disponible. El personal habla un muy bueno ingles. Utlizamos el servicio de chofer y fue execelente. Desayuno muy bueno.

2026-08-18 • via Nuitee
M
MICHELE • family_with_children • be
10
Très chouette étape dans ce bel hôtel pour un prix modéré !
Pros:

Belle chambre spacieuse et super petit déjeuner !

Cons:

Rien

2026-08-08 • via Nuitee
M
MICHELE • family_with_children • be
10
2026-08-08 • via Nuitee
S
SAZALI • solo_traveller • my
9
Pros:

Hospitality of the entire hotel's team, especially Front Office and Housekeeping maid. Very friendly, kind and helpful - made our stay felt really special 🥰👍. Complementary fruits and dessert upon arrival - send to our room. Minibar in room. Room 627 has got such an awesome view of the sea - TQ F/ O team 🙏👍🤩

Cons:

No plastic rubbish bag inside bins in the room. Also mini bar missing bar guard inside its door..We could not store any water bottles by the door compartment. No face towel provided in the room 😔

2026-07-22 • via Nuitee
S
suresh • solo_traveller • my
8
Pros:

Seaview

2026-06-27 • via Nuitee
K
Klaas • solo_traveller • nl
7
Pros:

Douche en bed

Cons:

No wifi in the room and poor reception of 5g network.
So we needed to work in the lobby.
Where people were smoking inside. Not very pleasant.

2026-05-30 • via Nuitee
P
Penelope • couple • za
10
2026-05-26 • via Nuitee
K
K • couple • nl
6
2026-05-10 • via Nuitee
A
Artides • solo_traveller • id
7
Pros:

The room is New, modern, clean, spacious, ac is good, good lightning, no smell

2026-04-04 • via Nuitee
H
Henri • family_with_children • fr
10
2026-02-24 • via Nuitee
M
Maulana Abdurrahman • family_with_children • id
8
2026-02-11 • via Nuitee
R
Ruben • family_with_children • id
8
Pros:

Location, staffs, ease of access w/car

Cons:

A bit dirty, not spotless, a speck of blood on sheet

2026-02-10 • via Nuitee
A
A.R.Burhanuddin • family_with_children • be
7
Pros:

The view.

2026-01-11 • via Nuitee
H
Hakim • family_with_children • id
7
2025-12-29 • via Nuitee
S
Susana • family_with_children • id
5
2025-09-08 • via Nuitee
M
Madani • young couple • qa
10
Exceptional
2025-06-23 • via Nuitee
J
Juan • review category business travellers • kr
8
Very good
2025-06-14 • via Nuitee
J
Juan • review category business travellers • kr
8
Very good
2025-06-14 • via Nuitee
J
Jo • family with young children • gb
5
Passable
2025-05-15 • via Nuitee
L
Lynette • solo traveller • gb
8
Very good
2025-05-10 • via Nuitee