Hue Serene Palace Hotel

Hotels
9.3 (4008 reviews)
21 Lane 42 Nguyen Cong Tru , Hue , vn
+84 234 3948 585

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Dampness on the floor
Construction noise

Categories

Cleanliness
8.94
Some concerns about dampness on the floor as mentioned in a review.
Service
9.91
Staff consistently praised for their helpfulness and friendliness in multiple reviews.
Location
9.45
Hotel's central positioning with good access, mentioned positively in reviews.
Room Quality
9.4
Spacious and comfortable rooms are highlighted positively.
Amenities
8.93
Complimentary fruit available in rooms, but basic compared to higher-rated hotels.
Value for Money
9.39
Good value for price noted in reviews, especially regarding location.
Food and Beverage
8.94
Breakfast praised in several reviews, indicating decent quality.
Overall Experience
9.41
Many guests expressed joy and satisfaction from their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:08

Property Description

Luxurious Accommodation
Hue Serene Palace Hotel offers modern rooms with personal computers, free Wi-Fi, and premium amenities. The air-conditioned rooms are elegantly furnished and include complimentary fruit and beverages.

Prime Location
Strategically situated near Huong River and Trang Tien Bridge, the hotel provides easy access to Hue Citadel, train station, and airports. Guests can explore the city's attractions conveniently from this central location.

Exceptional Services
From tour assistance to babysitting services, the hotel caters to all guest needs. The 24-hour front desk ensures a seamless stay with services like luggage storage, laundry, and currency exchange. Experience unparalleled hospitality at Hue Serene Palace Hotel.

Book now for an unforgettable stay at Hue Serene Palace Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Location

Guest Reviews

9.3
Based on 4008 reviews
Cleanliness: 8.94
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.41
P
Piotr • solo_traveller • pl
10
Pros:

Lokalizacja, obsługa, wygoda i śniadania w stylu lokalnym. Wszystko idealne

Cons:

-

2026-09-04 • via Nuitee
F
Fernando • solo_traveller • es
10
Pros:

El trato fue excelente, la habitación muy espaciosa.
Especial mención a Sarah que nos ayudó mucho con nuestro viaje

2026-09-04 • via Nuitee
N
Nhi • family_with_children • vn
10
Pros:

Khách sạn rất tuyệt vời, nhân viên cực kì nhiệt tình và thân thiện ,chưa đi chỗ nào có nhân viên nhiệt tình giúp đỡ như ở đây mình để quên bánh kem ở khách sạn sau đó nhân viên đem ra chỗ mình chơi giúp mình luôn, bữa sáng rất đa dạng và phong phú, phòng sạch sẽ và thoải mái

2026-09-04 • via Nuitee
H
Hiền • solo_traveller • vn
10
Pros:

Phòng rộng, nhân viên nhiệt tình, gần phố đi bộ

2026-09-03 • via Nuitee
F
Faith • couple • au
10
Great location
Pros:

Great location with friendly and helpful staff. Room was comfortable and clean.

Cons:

Nothing

2026-09-02 • via Nuitee
J
Juan • solo_traveller • es
10
Pros:

El personal.
El de recepción muy amable y dispuesto a ayudar y aconsejar.
El del desayuno y los chicos de la entrada también muy amables.

2026-09-02 • via Nuitee
V
Vuurstoker • solo_traveller • nl
9
2026-09-02 • via Nuitee
J
Javier • solo_traveller • es
7
2026-09-02 • via Nuitee
C
Cornelia • solo_traveller • de
10
Pros:

Good location, close to the walking street

2026-09-02 • via Nuitee
R
Russell • couple • au
9
Would stay there again
Pros:

Good room, bed,breakfast , location, staff

Cons:

Nothing

2026-09-01 • via Nuitee
T
Truong • extended_group • it
10
Una bella sorpresa
Pros:

La struttura è impeccabile, dallo staff alla pulizia e alla cura nel servizio della colazione. La posizione è strategica perché vicino alle zone attive e lo stesso tempo distante dai rumori del traffico e della vita notturna.

Cons:

Niente

2026-08-31 • via Nuitee
A
ANH • solo_traveller • vn
8
Pros:

Có dịch vụ tốt

Cons:

Phòng bẩn

2026-08-30 • via Nuitee
S
Sivy • family_with_children • fr
8
proche de tout commodité, rue au calme
Pros:

bon emplacement, proche de tout commodité, rue au calme, chambre spacieuse, bon literie.

Cons:

absence ou peu de climatiseur dans les espaces commune est regrettable ! petit déjeuner à améliorer.

2026-08-30 • via Nuitee
M
Michelle • solo_traveller • nz
9
Great little hotel close enough to the action
Pros:

The location was great was just like a block off the action which was nice. There was a laundry place and tea shop across the road as well as a a few restaurants family run so quite cheap. Beds were comfortable, everyday new towels and water.

Cons:

Nothing

2026-08-30 • via Nuitee
S
Sivy • solo_traveller • fr
7
proche de tout commodité, rue au calme
Pros:

bon emplacement, proche de tout commodité, rue au calme,

Cons:

absence ou peu de climatiseur dans les espaces commune est regrettable ! petit déjeuner à améliorer. dysfonctionnement du climatiseur dans ma chambre, le personnel rechigne a me changer de chambre prétextant qu'il n'y a pas de chambre disponible, ce qui n'est pas vrai ! n'ayant pas réussir a faire la réparation, ils ont du me changer de chambre, mais cela m'a fait perdre du temps...

2026-08-30 • via Nuitee
S
Sivy • couple • fr
8
proche de tout commodité, rue au calme
Pros:

bon emplacement, proche de tout commodité, rue au calme, chambre spacieuse, bon literie.

Cons:

absence ou peu de climatiseur dans les espaces commune est regrettable ! petit déjeuner à améliorer.

2026-08-30 • via Nuitee
S
Sivy • family_with_children • fr
8
proche de tout commodité, rue au calme
Pros:

bon emplacement, proche de tout commodité, rue au calme, chambre spacieuse, bon literie.

Cons:

absence ou peu de climatiseur dans les espaces commune est regrettable ! petit déjeuner à améliorer.

2026-08-30 • via Nuitee
M
Marcela • couple • co
10
Maravillosa estancia combinado gran atención y hermoso lugar
Pros:

Es un hotel tradicional con muy bonita decoración e instalaciones muy bien mantenidas . La habitación es amplia y todo muy limpio . El desayuno ofrece gran variedad y te preparan ágilmente tus huevos a gusto ofreciendo muchas alternativas.
La atención es realmente excepcional, todo el staff se ocupa de brindarte una gran estancia y hago mención especial ala persona encargada del desayuno y el muchacho de la entrada por su actitud y cordialidad .
La ubicación es maravillosa en una calle muy tranquila que no irrumpe con tu sueño y solo a un par de cuadras esta la zona de todos los restaurantes y tiendas más conocidas del centro .
No dudes en reservarlo !! Calidad precio vale la pena !

Cons:

Las camas de sencillas poseen un problema con los colchones , son incomodas y tienen un colchón sobrepuesto que te hace resbalar constantemente .

2026-08-29 • via Nuitee
J
Jessica • couple • it
10
Pros:

Tutto bellissimo, buona la colazione, camere pulite e personale gentilissimo. Soprattutto Sarah ci ha aiutato molto ad organizzare la nostra permanenza a Huè, è stata carinissima assicurandosi che tutto andasse bene.
Consiglio vivamente

2026-08-28 • via Nuitee
C
Cazacu Doru Cristian • solo_traveller • de
8
2026-08-28 • via Nuitee