The Bank House Hotel

Hotels
7.4 (712 reviews)
Church Street , Uttoxeter , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Bar
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
6.4
Some rooms reported cobwebs and cleanliness issues.
Service
8.9
Staff were described as helpful and friendly throughout the reviews.
Location
8.4
Located in the town centre, making it convenient for attendees of events.
Room Quality
6.4
Some guests found conditions uncomfortable, especially with heating and furnishings.
Amenities
7.4
Basic amenities were provided but with some complaints regarding functionality.
Value for Money
6.9
Condition of rooms and amenities raised concerns about overall value.
Food and Beverage
7.4
Breakfast had mixed reviews, with some concerns about quality and options.
Overall Experience
7.4
Overall experiences varied, with many highlights but some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:50

Property Description

Historic Charm and Central Location

Step into history at Bank House Hotel, a stunning Georgian building that was once Uttoxeter's first bank. With 17 uniquely decorated en suite rooms, free parking, and a cozy bar, this hotel offers a blend of old-world charm and modern comfort.

Original Features and Unique Experience

Built in 1777, the hotel still showcases its original features, including a magnificent oak staircase. Enjoy a stay filled with character and elegance, complemented by a full English breakfast served in the hotel's restaurant, situated in the historic bank vault.

Convenient Access to Local Attractions

Located in the heart of Uttoxeter, guests are just a stroll away from the town's attractions and a short drive from Alton Towers. With free private parking on-site, your exploration of Staffordshire's delights begins at the doorstep.

Book now to experience a stay that combines history, convenience, and warm hospitality.

Important information:

Please note that the whole price of reservation will be charged to your card 24 hours prior to stay. If payment does not go through, the hotel will ask for new card details. If new card details are not received the hotel will cancel your reservation.

Check-in after 21:00 is possible, subject to availability and by prior arrangement.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 712 reviews
Cleanliness: 6.4
Service: 8.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 7.4
S
Samanta • solo_traveller • ie
5
2026-07-11 • via Nuitee
E
Elizabeth • solo_traveller • gb
7
Pros:

Excellent location
Room was quiet and had private en-suite

Cons:

Disappointing lack of communication/information from staff.
Like the room, I felt out of the way and forgotten.

2026-07-05 • via Nuitee
A
Adam • solo_traveller • gb
5
A grand old place that is past its best and desperately in need of investment.
Pros:

Location and relatively clean. Staff were friendly

Cons:

Broken window in bathroom. Unable to open any windows in the bedroom on a very hot night so really didn’t sleep well. Finding the room on the night, main room was closed so had to walk around the building which is a bit of maze to try and find our room. No clear signs, just keep wandering around a boiling hotel until we found a route through.

2026-06-29 • via Nuitee
C
Clare • solo_traveller • gb
9
Great stay and location
Pros:

Great location

Cons:

Nothing

2026-06-28 • via Nuitee
S
Suzanne • solo_traveller • gb
10
Pros:

Beautiful building with comfortable bed and Lovely hosts

Cons:

N/A

2026-06-28 • via Nuitee
D
David • couple • gb
8
Great building with great staff and locals.
Pros:

Fantastic grade 2 listed . Full of character and antique furniture. Paid £20 extra for the 4 poster bed, was like sleeping in the 1777 when it was built. Free parking and in the centre of town . Good drinks prices but didn’t have food,so can’t comment

Cons:

Nothing it was as expected. You are getting a building full of creaking floors and banging doors. If you want sterile go to premier inn !

2026-06-28 • via Nuitee
S
Shenton-Taylor • solo_traveller • gb
7
Pros:

Central location close to shops and restaurants
Car park

Cons:

Dirty bath panel
No hair dryer
No fan for use in hot weather
Very uncomfortable chair
Building is old but stair carpet should be changed

2026-06-26 • via Nuitee
D
DANIEL • solo_traveller • gb
5
2026-06-25 • via Nuitee
N
Nick • couple • gb
5
2026-06-21 • via Nuitee
A
Allisha • family_with_children • gb
3
When we arrived the lady that was there wasn’t helpful on the desk she was quite rude , it had a very noisy car park wit
Pros:

Separate room for family

Cons:

Staff wasn’t great or helpful

2026-06-21 • via Nuitee
M
Moses • family_with_children • gb
10
Satisfactory
Pros:

Everything

Cons:

Nothing

2026-06-21 • via Nuitee
L
Lindsey • solo_traveller • gb
8
Comfortable good value
Pros:

Location and decor

Cons:

Nothing really

2026-06-17 • via Nuitee
R
Richard • extended_group • gb
3
Not worth the money.
Pros:

Breakfast decent but over priced at 15.00

Cons:

Room was tiny, plaster falling off walls, paintwork very grubby.
Bed was about 1.5, barely double, couldn't walk down one side of it as up to wall, had to turn side ways to and shuffle to to get down other side.
Basically a broom cupboard for over a hundred quid a night.
My Ipad had a bigger screen than the TV. Not worth half of the cost.

2026-06-15 • via Nuitee
D
Davies • solo_traveller • gb
4
Felt expensive
Pros:

Central location

Cons:

Room not very clean, litter bin not emptied and no soap

2026-06-14 • via Nuitee
N
Nick • couple • gb
1
Expensive and very poor, with safety concerns.
Pros:

Breakfast okay

Cons:

Poor standard, carpet was thred bare with holes, pat testing dated 8 years ago. Cobwebs and dust everywhere, no heating. Fire doors wedged open. The place is a health and safety concern.. it’s like stepping back in time yet they are changing high rates. No Managment to be seen.

2026-06-07 • via Nuitee
L
lee • solo_traveller • gb
7
Great location and a nice place
Pros:

The staff were lovely and helpful
Parking is a nice bonus
Location is perfect for the racing or to be in town

Cons:

The bed wasn't great, I didnt like the sheet and covers and the mattress was a little bumpy.
and the shower was very basic and not really powerful enough

2026-06-05 • via Nuitee
F
Foglino • solo_traveller • it
10
Pros:

Confy bed

Cons:

There was a weird smell downstairs, maybe because the building is old

2026-06-04 • via Nuitee
G
Gareth • solo_traveller • gb
6
Pros:

I arrived before check-in opened and the staff were very friendly and able to let me check in early. The location is very central and it's easy to get around from the hotel.

Cons:

There was no body wash/shampoo in the bathroom. Also the hotel is reasonably close to a clocktower that rings out every 15 minutes (and doesn't stop at night). This is probably fine if it's not warm enough to need to sleep with the window open.

2026-06-04 • via Nuitee
L
Lindsey • solo_traveller • gb
8
Pros:

Parking, easy and accessible Close to alton towers, nearby town, friendly staff

Cons:

Church clock chiming every half hour till vety late in the night and early Sunday morning

2026-05-28 • via Nuitee
J
John • solo_traveller • gb
1
Dreadful
Pros:

Good location

Cons:

Property was dirty and shabby with worn carpets and strange smell throughout the building

2026-05-26 • via Nuitee