SHIROYAMA HOTEL kagoshima

Hotels
9 (1819 reviews)
Shinsyouin 41-1 , Kagoshima , jp

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
高級な温泉
美しいロケーション
親切なスタッフ
Cons:
部屋が狭い
朝食が混雑

Categories

Cleanliness
9.33
館内がホコリひとつない状態との評価があり、非常に清潔。
Service
9.3
スタッフが良く教育されており、また特定のスタッフ（コンシェルジュ）の対応が非常に優れていた。
Location
9.34
絶景のロケーションで、多くのレビューで高く評価されている。
Room Quality
8.79
部屋が狭いとのコメントがあったが、快適さについては肯定的な意見が多い。
Amenities
9.32
ホテルの設備、特に温泉やレストランが高く評価されている。
Value for Money
8.28
朝食が高価格で混雑していたとの意見があったため、少し低めに評価。
Food and Beverage
8.33
一部の食事に関しては好みが分かれたが、朝食や他のレストランについてはポジティブな意見も多い。
Overall Experience
9.3
全体的な体験は非常に良好で、楽しんだとの意見が多かった。
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:02

Property Description

Luxurious Hot Spring Bath with Stunning Views

Unmatched Dining Options

Indulge in a culinary journey with 7 dining choices, including Restaurant Le Ciel offering panoramic city views. From Western delicacies to Japanese and Chinese specialties, satisfy your cravings without leaving the hotel.

Relaxing Spa Experiences and Entertainment

Unwind in the mist sauna, flower bath, or with rejuvenating massage treatments at the hotel's spa. For entertainment, guests can enjoy karaoke sessions and shopping within the premises.

Experience the epitome of hospitality at SHIROYAMA HOTEL Kagoshima, where luxury meets comfort seamlessly. Book now to elevate your stay with us!

Important information:

There is a free shuttle service to Kagoshima-Chuo Station and Tenmonkan Dori, available from 06:20 until 22:20. Please contact the property directly for more information.

This time, we have decided to carry out earthquake-resistant construction at some of the banquet halls.
Construction work may cause noise in some rooms.
Therefore, we would like to inform you about the period.

Check-in is possible from 15:00 as usual.
Please note that some construction noise may occur.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KOJ

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1300 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥2,200 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1819 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
C
Christopher • couple • au
10
Great views and amazing staff. Beautiful stay!
Pros:

Great views and extremely friendly and helpful staff. Felt like a 6 star hotel!

Cons:

Wanted to stay longer. Had to pay for private onsen as we have tattoos but it is what it is!

2026-06-13 • via Nuitee
Y
Yoko • family_with_children • us
8
2026-06-11 • via Nuitee
R
Robert • couple • us
10
2026-06-11 • via Nuitee
S
Skarli8 • solo_traveller • ch
9
2026-06-10 • via Nuitee
G
Google • family_with_children • jp
10
温泉と朝食
Pros:

ゆっくり朝食を楽しめた

Cons:

海側のロケーションを見たかった

2026-06-10 • via Nuitee
C
Claire • solo_traveller • au
9
Delightfully ostentatious
Pros:

Incredible views of the volcano (make sure you book a volcano view room). We only stayed one night as we were on the way to Yakushima island, but the typhoon messed up our plans unfortunately. We also didn't use the onsen as my husband has tattoos. The room was extremely comfy and the buffet breakfast was an all time great.

2026-06-09 • via Nuitee
H
Hiroki • couple • jp
8
2026-06-08 • via Nuitee
S
Sueko • extended_group • jp
7
良かった
Pros:

シャトルバスの対応が素晴らしかったです☺️
入口のお花も最高でした。

2026-06-07 • via Nuitee
N
Nicholas • couple • us
10
One of the best onsen views in the country.
Pros:

The shuttle was extremely convenient. The onsen had an incredible view. It felt like a premium experience, especially compared to the other hotels we stayed in in Japan.

2026-06-06 • via Nuitee
A
AP • solo_traveller • br
10
Pros:

One of the best breakfast I've had in my life. Fruit is amazing, cooking is amazing, and there's a dude making kurabuta on demand. Room is very comfortable and the view to Sakurajima is great - I stayed looking at it for minutes a few times. Onsen is not only very good and very clean, but it also has the view. Try watching the sun rise at the onsen (yes, wake up at 4:30 and go). It's an amazing hotel.

Cons:

The only complaint is that I can't afford coming every year to Kagoshima. I live too far from here. :) oh, actually, I found the pillows on the bed too soft for me. But that's all.

2026-06-06 • via Nuitee
R
Richal • solo_traveller • ph
10
2026-06-06 • via Nuitee
A
Andrey • solo_traveller • us
9
Pros:

Absolutely awesome location. There's a fascinating view of the city below and the ocean. The hotel itself is surprisingly upscale for the price they charge, which is very reasonable. I was even able to get a last-minute upgrade to a really nice room for just $50 or so. Overall, very impressed. Would love to come back.

2026-06-06 • via Nuitee
K
Kirill • couple • fi
9
2026-06-03 • via Nuitee
A
Alla • couple • us
10
If you appreciate first class hotel and food we will highly recommend that place
Pros:

Amazing high quality hotel. Excellent service and great staff. First class restaurants. Absolutely amazing chaff at French restaurant! The location is uphill. So you’ll need a shuttle bus or taxi. We love to walk, so did not mind going by stairs from the town, less than 10 minutes slow

Cons:

Nothing

2026-06-02 • via Nuitee
K
kazumi • solo_traveller • jp
10
寛げました！
Pros:

雰囲気が良かった

Cons:

特に無し

2026-06-01 • via Nuitee
E
ERI • extended_group • jp
10
パーフェクト👍
Pros:

みなさんが丁寧で親切
ホテルがきれい
朝食がただ美味しいだけでなく、種類も豊富。

Cons:

なし

2026-06-01 • via Nuitee
K
katumata • solo_traveller • jp
9
2026-05-31 • via Nuitee
H
Hiroshi • couple • jp
7
体調が悪かったので
Cons:

中華料理が駄目(材料が硬く)店員に話した

2026-05-31 • via Nuitee
Y
YASUSHI • solo_traveller • jp
10
旅を贅沢にしてくれるホテル
Pros:

二回目の滞在でしたがすべて良しなホテルです。

Cons:

とくにありません。

2026-05-31 • via Nuitee
L
Li Feng • couple • tw
8
不太適合第一次到鹿兒島玩的旅客，但是單就飯店整體而言還是可以接受的
Pros:

自成一格的飯店設計很有特色，早餐種類很多。房間空間不小，乾淨舒服。SPA挺不錯的，能直接遠眺櫻島很特別。

Cons:

房間觀賞櫻島的窗戶很小間（分成兩扇），覺得錢花得不太值得。然後雖然有接駁車，但動輒半小時車程對於旅途安排還是有影響。而且飯店本身設施不是很豐富，又同時會租借給很多其他活動（在當地應該是一個很有份量的活動場所），導致規劃的設施不是很多，像健身房以一個很奇怪的方式經營，遊客想簡單去運動不是很方便。

2026-05-30 • via Nuitee