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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Street parking
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Snack bar
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Adult only
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in individually styled rooms with air conditioning, flat-screen smart TVs, and elegant en suite bathrooms featuring copper baths and rainfall showers.
Gourmet Dining Experience
Treat your taste buds at the destination restaurant and bar, offering a variety of menus with dishes made from locally sourced ingredients. Start your day with a traditional English breakfast or opt for lighter continental options.
Convenient Location
Located opposite the historic Ely Cathedral and with private parking including valet service, explore the nearby Oliver Cromwell’s House and easily venture to the vibrant city of Cambridge just a short distance away.
Book now to experience the charm and luxury of Poets House in the heart of Ely.
Please note that guests who are interested in dining within the restaurant are requested to book in advance. This can be done while booking by adding information to the Special Request box.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 10 years old stay for £10 per person per night when using an existing bed.
Children up to and including 10 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Comfortable beds, air conditioning, staff welcoming and helpful.
Location
We were in a room where the toilet facilities were for the disabled.
A delightful setting, with lovely rooms, scenic walled-garden, and an amazing location as it is next to the Cathedral and across from the high street. The copper bath was such a luxurious feature in the rather grand bathroom.
The rooms could benefit from a fridge and the carpets looked a little tired. Its central location means you have to move your car elsewhere, but it makes sense based on the central location.
Great location, relaxed atmosphere and lovely rooms. Really good that everywhere is accessible and they have a lift - often rare in historic buildings which are now hotels.
Nothing, everything was lovely.
The hotel is beautiful. The staff we encountered were absolutely lovely and friendly. The food was amazing too. We will come back.
We didn't quite understand why we couldn't order a cocktail when we arrived and were told that no cocktails are made for weddings. It was even more surprising when our friends turned up with cocktails after the ceremony. We were puzzled by the reason why the response varied and mainly why no cocktails, especially when there is such a great bar full of amazing choices.
Everything
Nothing
Friendly and Helpful staff
Immaculate room and as soon as you pull into the courtyard you know it’s a beautiful setting.
Not much!
I seldom write reviews, and this one is not to criticise but to inform potential guests and, hopefully, the hotel. My wife is recovering from a road accident so we booked here specifically because the hotel has a lift. However, the hotel is in 2 parts, either side of an entrance arch, and the lift serves one side only. On arrival we found our allocated room was on the first floor of the side without a lift. We were immediately offered an alternative on the other side, but it was on the front of the hotel overlooking a busy road. My wife decided she could manage the stairs, and indeed she did. We enjoyed the stay very much, but if a lift is critical to you then you need to point this out with a request during booking and the hotel could make this clearer in their information.
Superb
Nothing
Fantastic location, luxurious rooms
Would have been better with a coffee machine and a fridge in the room
The hotel
The weather
Room and bar area
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