Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Stunning location
Comfortable accommodations
Cons:
Limited parking
Noisy at times
Inconsistent food quality

Categories

Cleanliness
8.78
The room was clean, spacious, and comfortable with no complaints mentioned.
Service
9.25
The staff were excellent, kind, and very welcoming, enhancing the overall experience.
Location
9.29
Ideal location for visiting local attractions, particularly Ely Cathedral.
Room Quality
8.94
The rooms were described as outstanding and spacious, though a few minor issues were noted.
Amenities
8.57
Limited parking options and some amenities mentioned lack of mini-fridge in rooms.
Value for Money
8.73
Good value but some aspects felt overpriced for the area.
Food and Beverage
8.48
Food quality was good, but some reviews expressed a desire for better options.
Overall Experience
9.15
Overall, guests had a lovely experience with a few minor issues that were easily outweighed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:27

Property Description

Luxurious Accommodations
Indulge in individually styled rooms with air conditioning, flat-screen smart TVs, and elegant en suite bathrooms featuring copper baths and rainfall showers.

Gourmet Dining Experience
Treat your taste buds at the destination restaurant and bar, offering a variety of menus with dishes made from locally sourced ingredients. Start your day with a traditional English breakfast or opt for lighter continental options.

Convenient Location
Located opposite the historic Ely Cathedral and with private parking including valet service, explore the nearby Oliver Cromwell’s House and easily venture to the vibrant city of Cambridge just a short distance away.

Book now to experience the charm and luxury of Poets House in the heart of Ely.

Important information:

Please note that guests who are interested in dining within the restaurant are requested to book in advance. This can be done while booking by adding information to the Special Request box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.9
Based on 577 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.94
Amenities: 8.57
Value for Money: 8.73
Food and Beverage: 8.48
Overall Experience: 9.15
N
Nils • solo_traveller • gb
9
V good location for cathedral. Restaurant good - one of the better places to eat in Ely. Nice garden for drinks.
2026-09-15 • via Nuitee
T
Timothy • couple • gb
9
A great find, worth the effort to get there!
Pros:

Poets House is a little gem that you are lucky when you find one. Within a stones throw of the Cathedral its location in the centre of Ely is a great base to explore from. The bedroom was superb and the dining was most pleasing.

Cons:

The roads to Ely were not the most direct or well maintained and obviously the scenery was a little plain

2026-09-13 • via Nuitee
R
RANDY PAM • solo_traveller • at
10
2026-09-12 • via Nuitee
M
Michael • couple • gb
9
Very nice would stay again
Pros:

Breakfast good
Location excellent

Cons:

Parking not great
Quite a walk from hotel

2026-09-12 • via Nuitee
N
Nigel • solo_traveller • gb
10
2026-09-09 • via Nuitee
A
Andrew • solo_traveller • gb
10
Fantastic place, possibly my favourite hotel
Pros:

Great facilities. Rooms great and the team are amazing. Feels very homely. Breakfast was great both days

Cons:

No issues

2026-09-08 • via Nuitee
W
William • couple • gb
10
Pros:

Very well located. Staff were very helpful and understanding.

2026-09-07 • via Nuitee
H
Hillier • solo_traveller • gb
8
Excellent- will return soon
Pros:

First class in all be respects, staff v friendly welcoming helpful be and great

Cons:

No light over bathroom sink made room v dark and shaving difficult.

2026-09-02 • via Nuitee
L
Liz • couple • gb
10
2026-08-30 • via Nuitee
K
Katherine • solo_traveller • gb
10
2026-08-30 • via Nuitee
V
Victoria • family_with_children • gb
8
Pros:

Excellent location, quiet, comfortable room. Air con was a bonus. Nice products in the bathroom.

Cons:

Parking was a short walk away, but free! So not all bad.

2026-08-25 • via Nuitee
A
Ann • couple • gb
10
A lovely stay we will be back
Pros:

Room
Bar (best cocktail in a long while at last one not too sweet for me)
Dining Room

2026-08-25 • via Nuitee
P
peter • couple • gb
8
2026-08-24 • via Nuitee
S
Stuart Paul • solo_traveller • gb
10
Pros:

It was a really fun experience!! Great hotel, amazing bath, something distinct and comfortable.

Cons:

Nothing!

2026-08-21 • via Nuitee
P
Philip • solo_traveller • gb
10
Pros:

Reception staff on arrival were excellent as we're bar and dining staff, too. Excellent chef, had breakfast, two mornings, and an evening meal which were faultless.

Cons:

The kettle in the room was in the corner by the wardrobe and was awkward to plug into the socket and dark there even with the light on.

2026-08-19 • via Nuitee
D
David • solo_traveller • gb
4
It was really disappointing overall.
Pros:

The room was clean

Cons:

Room was very hot with no effective air conditioning. Unloading and having to go off and park was a pain. Food was mediocre and some staff seemed bored and unenthusiastic.

2026-08-14 • via Nuitee
D
Dave • solo_traveller • gb
10
Pros:

Excellent location and view very close to cathedral.

2026-08-13 • via Nuitee
J
JF • couple • gb
8
2026-08-13 • via Nuitee
M
Miriam • couple • gb
9
Pros:

The room was lovely with a beautiful bathroom. The bed was big and comfortable. The staff were lovely and helpful. Lovely courtyard/garden seating area. Hotel parking was available. Great location near the cathedral.

2026-08-09 • via Nuitee
G
Gemma • couple • gb
7
Clean and comfortable
Pros:

The hotel was clean and comfortable.

Cons:

The toilet wobbled when used which was a bit annoying

2026-08-09 • via Nuitee