Hallmark Regency Hotel - Johor Bahru

Hotels
7.4 (3994 reviews)
16, Jalan Harimau Taman Abad , Johor Bahru , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Affordable rates
Good value for money
Cons:
Issues with cleanliness
Limited breakfast options
Service inconsistencies
Some amenities not functioning

Categories

Cleanliness
6.81
Reports of grey bedsheets, hairs on bed, and toilet mold impacted the perception of cleanliness.
Service
7.78
Mixed reviews on service; some staff were criticized for lack of knowledge, yet many found the staff generally polite.
Location
8.32
Location was frequently praised as central and strategic, contributing positively to the review sentiment.
Room Quality
7.27
Spacious rooms were noted positively, but issues like broken lights and uncomfortable beds reduced the score.
Amenities
6.8
Limited amenities reported, such as non-functioning 'Do not disturb' button, and concern over sundry items.
Value for Money
8.26
Several reviews highlighted the hotel as cost-efficient and a good value for the price paid.
Food and Beverage
6.31
Breakfast variety and quality were criticized, with several complaints regarding lack of replenishments.
Overall Experience
7.68
Overall experience was mixed; some enjoyed their stay while others expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:42

Property Description

Convenient Location - Situated just minutes away from popular attractions like Legoland Malaysia and KSL City, Hallmark Regency Hotel offers easy access to key destinations.

Modern Amenities - Enjoy a comfortable stay in our modern air-conditioned rooms equipped with essential amenities like a flat-screen TV, laptop safe box, and tea/coffee making facilities.

Dining Options - Indulge in a culinary experience at Hallmark Café, serving a variety of local and Western dishes. Don't miss the daily breakfast buffet to kickstart your day on a delicious note.

For a memorable stay in Johor Bahru, book your stay at Hallmark Regency Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 3994 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.68
S
Sharifah • solo_traveller • my
7
Cons:

Breakfast tak banyak choice.

2026-06-20 • via Nuitee
A
Anna • solo_traveller • pl
8
Pros:

Hotel ok. Przystanek autobusowy naprzeciw. W pokoju kosmetyki i kawa oraz dodatkowo płatny barek. Na plus woda pitna do uzupełniania na korytarzu. Śniadanie bardzo dobre, azjatyckie. Bardzo duży wybór ciepłych potraw, deserów.
Na dole mozliwość skorzystania z pralni.
Byliśmy tylko 1 noc więc niewiele więcej jesteśmy w stanie powiedzieć.

2026-06-20 • via Nuitee
M
mirva • couple • fi
8
Nukkumiseen hyvä 😊
Pros:

Leveät sängyt, tilava huone, suihku ja wc, aamupala runsas mutta lämsimaalaiseen makuun vain paahtoleipää ja kahvia sekä muutamaa tuoretta hedelmää.

Cons:

Hotellin ympäristö, haju 😀

2026-06-18 • via Nuitee
O
Osa • solo_traveller • my
4
Pros:

Bersih

Cons:

Bilik sebelah sangat bising

2026-06-18 • via Nuitee
D
Dan • solo_traveller • sg
10
2026-06-18 • via Nuitee
T
tan • family_with_children • my
6
Bed is comfortable.
Pros:

No much variety. Some of the food weren't replenished eventhough the time for breakfast still have another 45 minutes. The dairy milk for the self prepared coffee maker was never replaced too.

Cons:

The cafe staffs should be more attentive with the guests and lower their voice when chatting among themselves.

2026-06-17 • via Nuitee
B
Brenda • family_with_children • sg
9
Pros:

Good

2026-06-17 • via Nuitee
F
Farhan Haji Alias • solo_traveller • my
9
Pros:

Friendly staff

2026-06-15 • via Nuitee
U
Ummu • extended_group • my
8
overall it was a good place to stay
Pros:

i love the room! It was spacious and clean

Cons:

need to pay to add on towel

2026-06-15 • via Nuitee
H
HAYATI • solo_traveller • my
8
2026-06-13 • via Nuitee
N
nor faisal • couple • my
10
2026-06-11 • via Nuitee
心静。。 • solo_traveller • my
8
2026-06-10 • via Nuitee
N
Nadiah • couple • my
10
3 star hotel but looks like 4 star facility. Big & clean room for the price. Got a great buffet breakfast experience
Pros:

clean, big room & value for money. Good breakfast spread for the price.

2026-06-10 • via Nuitee
R
Robert • family_with_children • sk
9
Pros:

Vybavenie, čistota, nápomocný personál v každom ohľade

Cons:

Raňajky boli viac ázijské resp 80% tepla ázijská strava

2026-06-09 • via Nuitee
A
Ai Nah • family_with_children • sg
8
will consider this hotel again for our next short trip here in JB
Pros:

Breakfast is simple and nice with many local delights on different day - nasi lemak, prata, fried mee siam, fried popian, french toast etc.Their local coffee is nice too . Very worth to add on when booked the hotel. Overall the room is quite clean. Location is good, short car journey to KSL and city square. Counter staff is friendly and helpful.

Cons:

We booked family room. have 2 single bed and 1 queen bed. 1 of the single bed and the queen bed gave a cranking noise whenever the our body move and turn during sleep thus a bit disturbing for the rest of us.

2026-06-09 • via Nuitee
C
Choonsean • solo_traveller • my
10
Pros:

不错

Cons:

矿泉水要收费，房里不知如何付费

2026-06-09 • via Nuitee
S
Samsun • solo_traveller • nl
5
2026-06-09 • via Nuitee
R
Ramir • solo_traveller • ph
8
2026-06-09 • via Nuitee
N
NUR ATYHIRAH • extended_group • my
5
2026-06-08 • via Nuitee
L
Lim • solo_traveller • my
10
2026-06-08 • via Nuitee