OZO Hotels Cordial Amsterdam

Hotels
6.8 (4289 reviews)
Rokin 62-64 , Amsterdam , nl

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Luggage storage
Safety deposit box
Tour desk
Valet parking
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Fantastic location
Helpful staff
Cons:
Poor cleanliness
Uncomfortable rooms
Lift issues

Categories

Cleanliness
5.2
Many reviews indicate poor cleanliness with issues like dirty rooms and inadequate housekeeping.
Service
8.2
Service experiences varied, but some reviews highlight helpful staff.
Location
9.7
Multiple reviews praise the fantastic location, close to attractions and easy to access.
Room Quality
5.7
Guests mentioned uncomfortable beds and rooms needing updates.
Amenities
5.7
Limited amenities reported, such as lift issues and absent hot water.
Value for Money
6.7
Mixed feelings on value for the price, especially with the number of complaints.
Food and Beverage
5.7
No food services mentioned beyond breakfast which was reportedly missing.
Overall Experience
7.5
Overall guests enjoyed their stay primarily due to location, despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:09

Property Description

Central Location near Dam Square and Royal Palace
This modern hotel is just a stone's throw away from Dam Square and its Royal Palace, offering convenience and easy access to Amsterdam's top attractions.

Comfortable Rooms with Modern Amenities
Each room at Cordial Hotel Dam Square is tastefully decorated in earth tones and equipped with a flat-screen TV, safety deposit box, and a sleek bathroom with a shower and hairdryer, ensuring a comfortable stay for guests.

Abundance of Dining Options and Nearby Attractions
Surrounded by a diverse selection of cafes and restaurants, guests can indulge in culinary delights. Additionally, the hotel's proximity to Anne Frank House and the Canal Belt, both within walking distance, makes it an ideal choice for exploring the city.

Book now for a delightful stay at Cordial Hotel Dam Square!

Important information:

Please note that the hotel has a valet parking service. The guests' car will be picked up within 35 minutes. In order for the car to be returned, guests need to inform the receptionist 120 minutes in advance. The service is available from 09:00 hours until 20:30 hours (outside these hours the service is available on request). Please note that guests are able to park their cars in the garage.

Please note that the valet parking service is available for an additional charge of EUR 45 per night.

Parking spaces cannot be reserved in advance.

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

When booking 8 rooms or more, different policies may apply.

Please note that additional guests above the maximum room occupancy will incur an additional charge of EUR 100 per night.

Please note that visitors are not permitted to access the rooms.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of minimum of EUR 250.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

6.8
Based on 4289 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.7
Room Quality: 5.7
Amenities: 5.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.5
O
Olga couple ru
8
Great value for money, central location
Pros:

Great location, right on the main street. Our windows were facing the street, which gave us a nice view. The downside of it is that it's super loud and things calm down only after around 2am. So, if you don't really mind a view to the other building wall, ask for such a room to be able to sleep at night :)

Cons:

It was very loud outside till 2am.

2026-09-12 via Nuitee
F
Febe couple be
2
Pros:

De airco en de locatie.

Cons:

Hotel was echt ver van proper. Lakens, handdoeken zijn nooit ververst geweest. Er waren vuile plekken op het linnen van het bed. In de douche kwam de silicone volledig los + schimmel. Tapijt in de gang was ook zwart in vuile plekken in plaats van rood. Personeel was niet héél vriendelijk. De muren in de kamer waren in vieze vuile plekken die plakten (dus wss van frisdrank). Gordijnen waren enorm vies in vuile zwarte plekken, waarvan er ook 1 gordijn ontbrak. In de kamer lagen ook nog brokken van de vorige mensen, ik ga er dus vanuit dat er niet eens gestofzuigd is geweest...

2026-09-12 via Nuitee
C
Charlie couple gb
6
2026-09-11 via Nuitee
I
irina analisa solo_traveller ar
7
2026-09-11 via Nuitee
R
Raphael couple at
1
Cons:

Everything

2026-09-11 via Nuitee
E
Emre solo_traveller gb
8
2026-09-10 via Nuitee
A
Adam solo_traveller gb
6
2026-09-09 via Nuitee
F
faris solo_traveller ae
3
2026-09-08 via Nuitee
E
Evi couple nl
10
2026-09-08 via Nuitee
L
Lisa couple nl
7
2026-09-06 via Nuitee
G
Gerardo solo_traveller ee
4
Huir de aquí como de la peste
Pros:

La ubicación, y uno de los señores de recepción era muy amable y colaborador.

Cons:

La habitación no tiene ventilación, la humedad y los mosquitos campan a sus anchas, hay moho y uno de los recepcionistas del turno nocturno trato de extorsionarme.. es como que te meten en esa habitación te apagan la ventilación y cuando estás desesperado y vas a reclamar te dicen "paga más y te ponemos en una habitación con ventanas"

2026-09-06 via Nuitee
C
Casaburi couple it
10
2026-09-05 via Nuitee
M
Mehdi couple fr
3
A part sa position dans l'hyper centre de la ville, à éviter.
Pros:

La situation centrale de l'hôtel

Cons:

Propreté insuffisante. Très mauvaise insonorisation. Chambre en sous sol. Climatisation non fonctionnelle (ventilation uniquement). Pas de petit déjeuner.

2026-09-04 via Nuitee
E
Ellie couple gb
1
Paid just short of £300 for a 2 night stay in a room that had poor air con, mold in the bathroom and walls as thin as pa
Pros:

The location was spot on.

Cons:

The room was absolutely tiny and filthy. Bathroom covered in mold and the noise from other rooms between 1am-5am were terrible. Upon checking in and visiting our room for the first time we realised our safe wasn’t operating, we asked reception to check in which they couldn’t as nobody was on site to check.

2026-09-04 via Nuitee
L
luke solo_traveller ie
5
2026-09-03 via Nuitee
A
Ann solo_traveller be
3
2026-09-02 via Nuitee
R
Rene solo_traveller ch
3
2026-09-02 via Nuitee
M
Marcell couple gb
7
2026-09-01 via Nuitee
K
Kevin couple de
5
2026-08-30 via Nuitee
M
Melissa solo_traveller nl
8
2026-08-30 via Nuitee