OZO Hotels Cordial Amsterdam

Hotels
6.8 (4138 reviews)
Rokin 62-64 , Amsterdam , nl

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Children allowed

Facilities

Parking
Non-smoking rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Fantastic location
Helpful staff
Cons:
Poor cleanliness
Uncomfortable rooms
Lift issues

Categories

Cleanliness
5.2
Many reviews indicate poor cleanliness with issues like dirty rooms and inadequate housekeeping.
Service
8.2
Service experiences varied, but some reviews highlight helpful staff.
Location
9.7
Multiple reviews praise the fantastic location, close to attractions and easy to access.
Room Quality
5.7
Guests mentioned uncomfortable beds and rooms needing updates.
Amenities
5.7
Limited amenities reported, such as lift issues and absent hot water.
Value for Money
6.7
Mixed feelings on value for the price, especially with the number of complaints.
Food and Beverage
5.7
No food services mentioned beyond breakfast which was reportedly missing.
Overall Experience
7.5
Overall guests enjoyed their stay primarily due to location, despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:09

Property Description

Central Location near Dam Square and Royal Palace
This modern hotel is just a stone's throw away from Dam Square and its Royal Palace, offering convenience and easy access to Amsterdam's top attractions.

Comfortable Rooms with Modern Amenities
Each room at Cordial Hotel Dam Square is tastefully decorated in earth tones and equipped with a flat-screen TV, safety deposit box, and a sleek bathroom with a shower and hairdryer, ensuring a comfortable stay for guests.

Abundance of Dining Options and Nearby Attractions
Surrounded by a diverse selection of cafes and restaurants, guests can indulge in culinary delights. Additionally, the hotel's proximity to Anne Frank House and the Canal Belt, both within walking distance, makes it an ideal choice for exploring the city.

Book now for a delightful stay at Cordial Hotel Dam Square!

Important information:

Please note that the hotel has a valet parking service. The guests' car will be picked up within 35 minutes. In order for the car to be returned, guests need to inform the receptionist 120 minutes in advance. The service is available from 09:00 hours until 20:30 hours (outside these hours the service is available on request). Please note that guests are able to park their cars in the garage.

Please note that the valet parking service is available for an additional charge of EUR 45 per night.

Parking spaces cannot be reserved in advance.

Please note that when making a nonrefundable reservation, you must show the same credit card upon check-in as was used when making the reservation. When you are not able to show the same credit card, your reservation will be refused.

When booking 8 rooms or more, different policies may apply.

Please note that additional guests above the maximum room occupancy will incur an additional charge of EUR 100 per night.

Please note that visitors are not permitted to access the rooms.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of minimum of EUR 250.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 45 per day.

Location

Guest Reviews

6.8
Based on 4138 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.7
Room Quality: 5.7
Amenities: 5.7
Value for Money: 6.7
Food and Beverage: 5.7
Overall Experience: 7.5
Y
Yağan • couple • tr
10
Pros:

Güzel

Cons:

Güzel

2026-05-30 • via Nuitee
D
Danylo • solo_traveller • nl
10
2026-05-30 • via Nuitee
Z
Zayra • couple • fi
10
Pros:

Siisti. Hyvä sijainti. Sänky oli pehmeä ja tyynyt olivat sopivan paksuja

Cons:

Melu kuului vähän huoneeseen, mutta ei mitenkään häiritsevästi.

2026-05-29 • via Nuitee
M
maureen • couple • gb
5
Pros:

great location

Cons:

room is small hardly to move around. there are dusts everywhere in the room. the water is flowing out from the shower. so the floor is always wet

2026-05-28 • via Nuitee
A
Alexander • solo_traveller • ch
4
Cons:

When I woke up after my first night, I noticed a huge patch of mold under the cabinet in my room. When I asked to switch rooms they instead told me they will clean it. It did smell like detergent for a while and wasn't completely gone later. No upgrade or refund or at least an apology from the personell. They just treated me like I was being annoying, which felt very unprofessional. This is not the quality I expect for that pricing. I ended up switching hotels.

2026-05-27 • via Nuitee
C
claire • couple • ie
2
2026-05-26 • via Nuitee
S
Shah • couple • nl
1
2026-05-26 • via Nuitee
A
AYTEKİN • couple • tr
7
Pros:

konumu harika.

Cons:

temizlik durumu gözden geçirilmeli.

2026-05-25 • via Nuitee
D
daan • couple • be
8
Top!
Pros:

Ligging van het hotel. Vriendelijk personeel.

Cons:

Schimmel in de douche. Maar dit was voor ons niet echt een probleem.

2026-05-24 • via Nuitee
K
Keith • solo_traveller • us
9
2026-05-23 • via Nuitee
M
Mehmet • couple • be
1
Catastrophe
Pros:

Rien

Cons:

Sale
L’air co s’allume tout seul la nuit
Inadmissible

2026-05-23 • via Nuitee
J
José Luis • solo_traveller • es
7
2026-05-22 • via Nuitee
T
torres • couple • nl
6
2026-05-21 • via Nuitee
V
Vitaly • couple • il
8
A typical average 3 star hotel with a great location.
Pros:

Excellent location, very convenient for getting to all the city's attractions. A fair rating would be a 7, but since I think the Booking.com rating is a bit low, I'll give it an 8. 😅. At the time I booked it, it was the most affordable hotel in the city center.

Cons:

The room doesn't have a refrigerator, kettle, or coffee maker. Although there is a window, it faces the wall of a nearby building.

2026-05-21 • via Nuitee
A
Alexandra Burud • couple • no
1
Et perfekt lokalisert hotell hvis du liker mugg.
Pros:

Kun beliggenheten

Cons:

Flere ganger sa vi i fra om at det ikke var rent, hver gang vi sa det tok personalet det lett, som om dette er noe dem hører hver dag. De vasket rommet 3 ganger, og det var fortsatt ikke rent. Etter litt diskusjon med personalet på hotellet, og kontakt med booking, fikk vi ett nytt rom siste natt. Det var heller ikke rent.
Støv og mugg flere steder på begge rommene.

2026-05-21 • via Nuitee
N
Nina • solo_traveller • de
8
2026-05-20 • via Nuitee
S
SEDANUR • couple • tr
9
2026-05-20 • via Nuitee
C
Cindy • solo_traveller • fr
8
Pros:

L'emplacement de l'hôtel qui est très bien situé et proche de tout (transport, shopping et restaurants), la gentillesse et l'amabilité du personnel et le fait qu'on ait pu laisser notre valise à l'hôtel le temps de faire un petit tour avant de prendre notre train le dernier jour.

Cons:

La taille de la salle de bain qui est assez petite, je me suis cogné quelques fois.

2026-05-20 • via Nuitee
F
Fran • solo_traveller • fr
7
Pros:

L emplacement

Cons:

Absence de verres dans la chambre, pas de ménage journalier.

2026-05-19 • via Nuitee
R
Rexhaj • couple • gb
6
2026-05-18 • via Nuitee