Kingston Hotel 21 - JO Hotel Johor Bahru

Hotels
7.6 (107 reviews)
No 15, Jalan Gereja , Johor Bahru , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Good food options
Cons:
Dirty facilities
Poor service
Outdated rooms

Categories

Cleanliness
5.74
Several reviews mentioned poor cleanliness including mold in the bathroom and dirty water.
Service
6.71
Mixed sentiments mentioned, with instances of rude staff and issues during check-in and check-out.
Location
8.75
The hotel is centrally located, which is appreciated by many guests.
Room Quality
5.7
Outdated rooms and fixtures were highlighted as negatives.
Amenities
7.73
Some amenities were mentioned as present, but general comments indicate they are not well-maintained.
Value for Money
8.69
Cheap prices were noted positively, though quality is lacking.
Food and Beverage
8.74
Restaurants in the hotel were described as good.
Overall Experience
8.71
Despite some issues, the overall sentiment leans positive due to location and affordability.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:58

Property Description

Convenient Location
Located just 12 km from Night Safari and with easy access to Holland Village, JO Hotel Johor Bahru offers the perfect base to explore the city.

Modern Amenities
Enjoy free WiFi throughout the property, along with free private parking and a business centre for your convenience.

Around the Clock Service
With a 24-hour front desk, guests can have their needs attended to at any hour of the day.

Experience comfort and convenience at JO Hotel Johor Bahru - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JHB

Location

Guest Reviews

7.6
Based on 107 reviews
Cleanliness: 5.74
Service: 6.71
Location: 8.75
Room Quality: 5.7
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
I
Ian • solo_traveller • sg
5
2026-09-19 • via Nuitee
S
Simon • solo_traveller • my
10
Pros:

Banyak bagus. Hotel dan staff nya terbaik

2026-09-19 • via Nuitee
A
Akila • couple • my
10
Cool stay at this property
Pros:

So comfort and clean

2026-09-19 • via Nuitee
B
Bin Zulbahri • solo_traveller • my
10
Pros:

Fresh furnishing, very comfortable and near to a lot of amenities

2026-09-19 • via Nuitee
W
WEI CHENG • extended_group • sg
9
2026-09-19 • via Nuitee
A
Angelling • couple • my
10
Pros:

This is my second time to come back this hotel
Staffs are very friendly & room very cozy

2026-09-19 • via Nuitee
L
lau • solo_traveller • my
10
2026-09-18 • via Nuitee
P
Pavs • solo_traveller • nl
10
Pros:

The staffs were so friendly

Cons:

Nothing I didn't like everything was perfect

2026-09-17 • via Nuitee
E
Exhaust Garment SDN BHD • solo_traveller • my
5
2026-09-17 • via Nuitee
Y
Yell • solo_traveller • sg
2
Great location, beautiful view, friendly staff, and good value for money. Overall, a pleasant stay.
Pros:

I liked the great location, beautiful view, friendly staff, and good service. The price was also reasonable and worth the stay.

Cons:

Everything was great overall. The only small issue was that there was no floor mat outside the bathroom, which was a little inconvenient. Other than that, everything was good.

2026-09-17 • via Nuitee
Y
Yell • couple • sg
7
2026-09-17 • via Nuitee
N
Nurul • solo_traveller • my
7
2026-09-16 • via Nuitee
A
Abdul Fattah • solo_traveller • sg
3
Halfway decent.
Pros:

There were water dispensers at all corners of the hall ways. They revamped the place but halfway. They even have smart TV. The curtain looks new.

Cons:

The toilet bowl and shower area not clean. Ants swarmed all my food. Blood stain on my sheet. Uneven flooring causing near miss.

2026-09-15 • via Nuitee
N
nurul • couple • my
8
2026-09-14 • via Nuitee
S
Sally • couple • my
5
2026-09-14 • via Nuitee
M
Muhammad jabbar • family_with_children • sg
10
Pros:

Easy to find by walking distance from JB CIQ. The room was spacious for a family of 5. Will book again the same Hotel in the future.

Cons:

Nil

2026-09-12 • via Nuitee
G
Gerrit Sebastiaan • solo_traveller • sg
2
Niet duur, maar voldoet ook niet aan de verwachtingen
Pros:

De uitstraling van de lobby en van de buitenkant is goed. De medewerker aan de balie was vriendelijk, maar daar hield het op. Er was AC en het bed was oke.

Cons:

Het was niet schoon, niet alles werkte goed (wc douche, vieze kraan van de wasbak, liften), de kamers waren niet klaar toen we aankwamen (20:00). Het duurde uren voordat ik een fatsoenlijke kamer kreeg waarin alles voldoende was. Het personeel buiten de balie was onprofessioneel.

2026-09-12 • via Nuitee
H
Hla Hla • extended_group • mm
7
2026-09-11 • via Nuitee
A
Angelling • couple • my
10
Pros:

Location very good.
Rooms are very cozy & new renovation
Staffs are very friendly & helpful

2026-09-11 • via Nuitee
S
siti • solo_traveller • my
8
2026-09-11 • via Nuitee