Ploen Chaweng by Tolani

Hotels
8.2 (410 reviews)
37/90-91 Moo.3 T.Bophut, Koh Samui, Suratthani 84320 Thailand , Chaweng , TH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff (multiple mentions of Aliz/Liz)
Excellent location — close to beach, main street and restaurants
Comfortable, modern rooms with good bedding
Good Wi‑Fi and practical in-room facilities
Generally good value for price
Cons:
Pools are very small (more for sitting than swimming) and sometimes poorly maintained
Breakfast frequently described as disappointing or limited
Inconsistent cleanliness (reports of sheets/towels not changed, general untidiness)
Some rooms/bathrooms are small or cramped for families
Isolated reports of unfriendly or uncommunicative staff

Categories

Cleanliness
6.5
Several reviews note poor cleanliness: rooms and common areas not always well cleaned, reports of sheets/towels not changed and a generally untidy appearance in places.
Service
10
Service is frequently praised — staff described as very friendly, helpful and attentive with special mentions for Aliz/Liz; a small number of isolated unfriendly interactions were reported.
Location
10
Consistently highlighted as an asset: very well located near the main street, restaurants and beach access (many comments about proximity to the sea and local amenities).
Room Quality
8
Rooms are generally comfortable, modern and well equipped (some with kitchenette); however some guests found rooms and bathrooms small or cramped, especially for families.
Amenities
6
Amenities are weak for some guests: pools are repeatedly described as very small (more for sitting than swimming) and in some cases not well maintained; limited leisure facilities noted, though Wi‑Fi performance is good.
Value for Money
9.5
Overall considered good value by many guests given location and service; isolated complaints about extra charges (e.g. additional bed fees) but generally good price/quality ratio.
Food and Beverage
6
Breakfast is a recurring negative: described as disappointing or minimal by multiple reviewers, with calls for improvement to the buffet/offerings.
Overall Experience
9.6
Overall stays are positive thanks to excellent location and very helpful staff; negatives (small pool, breakfast and some cleanliness issues) reduce the experience but do not dominate guests' impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Rooftop Pool and Sun Terrace
Indulge in relaxation at Ploen Chaweng by Tolani's rooftop pool and sun terrace, offering stunning views and a perfect spot to unwind after a day of exploring Chaweng Beach.

Thai Restaurant and Free Wi-Fi
Experience authentic Thai cuisine at the on-site restaurant and stay connected with complimentary Wi-Fi throughout the property, ensuring a seamless and enjoyable stay.

Comfortable Rooms with Modern Amenities
Retreat to rooms adorned with art pieces, warm lighting, and plush beddings. Each room is equipped with a flat-screen TV, minibar, and a private bathroom, providing the ultimate comfort and convenience.

Book your stay at Ploen Chaweng by Tolani now to experience a perfect blend of luxury, convenience, and warm hospitality.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Location

Guest Reviews

8.2
Based on 410 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 8
Amenities: 6
Value for Money: 9.5
Food and Beverage: 6
Overall Experience: 9.6
L
Léa • couple • fr
10
2026-10-31 • via Nuitee
J
Julien • family_with_children • fr
8
2026-10-23 • via Nuitee
C
Craig • family_with_children • nl
6
2026-10-22 • via Nuitee
D
Dvir • family_with_children • il
9
Pros:

Aliz amazing

2026-10-14 • via Nuitee
G
Gavin • solo_traveller • gb
8
2026-09-17 • via Nuitee
F
Farida • family_with_children • fr
8
2026-09-14 • via Nuitee
F
Farida • family_with_children • fr
8
Bien car bien situé et personnel sympas
Pros:

Hôtel pratique, petit dej passable, proche de la mer mais loin du centre

Cons:

Piscine impraticable, trop petite et sale

2026-09-14 • via Nuitee
B
Ben • family_with_children • il
6
Pros:

מיקום מצויין

Cons:

לא נקי במיוחד

2026-09-07 • via Nuitee
M
Mélanie • family_with_children • fr
7
Pros:

Chambre ok et confort

Cons:

Piscine minuscule, plus un bain qu’une piscine. Petit déjeuner pas dingue. Localisation loin de la plage.

2026-08-30 • via Nuitee
Rachel Benbenishti • family_with_children • il
9
המלון במיקום טוב, יש הכל בסביבה. הצוות מאוד אדיב ועוזר
Pros:

המלון במיקום טוב, יש הכל בסביבה. הצוות מאוד אדיב ועוזר. תודה רבה לאליס המקסימה שעזרה לנו מאוד ביום האחרון. אחרי שעשינו צ'קאאוט והטיסה שלנו הייתה בערב, יצאנו לטיול טרקטרונים וכשחזרנו אליס דאגה לתת לנו חדר כדי להתקלח ולהתארגן.

2026-08-30 • via Nuitee
G
Gianluca • solo_traveller • it
9
Molto soddisfacente
Pros:

Bella ,pulita, moderna , piscinetta comode per rilassarsi mezz’ora .staff veramente eccezionale per cortesia e disponibilità . Una menzione speciale per la ragazza della reception. Liz?

Cons:

L’accesso al mare in quella zona è impedito dalla presenza dei resort sulla spiaggia e bisogna spostarsi un bel po’ per trovare un accesso pubblico

2026-08-27 • via Nuitee
L
Layla Sophie • extended_group • gb
10
2026-08-21 • via Nuitee
G
Gianfranco • couple • it
10
2026-08-19 • via Nuitee
J
Jessica • family_with_children • fr
4
Je ne le conseille pas, très limite pour une famille de 4. Et payé 2000baths pour un lit supplémentaire
Cons:

La piscine, chambre trop petite

2026-08-16 • via Nuitee
P
Paritsky • solo_traveller • il
8
Pros:

מלון נחמד מאוד במרכז של קו סמוי
מאוד קרוב לבית חב״ד ולמסעדות הישראליות

2026-08-08 • via Nuitee
E
Esther • solo_traveller • nl
6
Pros:

Ligging was goed

Cons:

Niet schoon en ziet er op foto's mooier uit dan t is. Zwembaden niet om te zwemmen maar meer om te zitten. Binnenzwembad zit in ontbijtgedeelte dus daar ga je niet in.

2026-08-02 • via Nuitee
E
Elisa • couple • it
4
Cons:

Lo staff molto antipatico, erano sempre al cellulare e non hanno nemmeno parlato l’inglese, quindi era quasi impossibile comunicare. Inoltre le (poche!) volte in qui abbiamo fatto una domanda sembrava che ci stessero deridendo….
La colazione deludente.
La camera piccola e in bagno in 2 non ci stavamo. Inoltre in 4 notti non ci hanno mai cambiato le lenzuola. E neanche gli ascugamani…infatti per farli cambiare li dovevamo mettere davanti alla porta.
La pulizia pessima, non hanno neanche passato l’aspirapolvere.


La cosa piú divertente era che una dipendente che stava alla reception e non ci ha mai salutati ci ha chiesto di menzionarla in una recensione positiva….

2026-07-22 • via Nuitee
E
Emmanuel • solo_traveller • fr
10
Great stay!
Pros:

L'hôtel est très bien, les chambres sont grandes et le personnel vraiment très très gentil, un GRAND merci à eux! ♡

Cons:

Le petit-déjeuner!! Vraiment ridicule, très déçu sur ça.

Vous devriez retirer la piscine du bas qui fait juste beau dans le hall et dont personne ne ce sert et faire un vrai buffet petit déjeuner!

2026-07-20 • via Nuitee
K
kevin • solo_traveller • fr
7
2026-07-13 • via Nuitee
C
Caroline GH • solo_traveller • fr
8
Belle surprise
Pros:

L'emplacement est très bien pour profiter de la rue principale de Koh samui et accéder à la plage. Petit déjeuner correct. Chambre confortable. Bon rapport qualité prix.

Cons:

RAS

2026-07-13 • via Nuitee