ibis Santiago Las Condes

Hotels
ibis
7.6 (6131 reviews)
Calle O'Connell, 165 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean common areas
Cons:
Small rooms
Noisy
High prices for some rooms

Categories

Cleanliness
7.01
Several mentions of maintenance issues and room quality without sufficient cleanliness praise.
Service
7.98
Generally positive feedback on staff, although some inconsistency noted.
Location
9.02
Frequent commendation for the convenient location; many positive mentions.
Room Quality
6.47
Rooms described as small and with noise issues; general dissatisfaction.
Amenities
7.5
Basic amenities mentioned; lack of gym and limited room facilities noted.
Value for Money
7.76
Some rooms considered overpriced compared to quality; varied responses.
Food and Beverage
7.51
Breakfast received some compliments, but there were issues with service.
Overall Experience
7.58
A mix of good and bad experiences, averaging towards a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:19

Property Description

Convenient Location in Santiago
Ibis Santiago Manquehue Norte offers a bar, restaurant, and free Wi-Fi access. The rooms feature modern amenities like a flat-screen TV, air conditioning, and sound-proofing for a comfortable stay.

24-Hour Front Desk and Tour Desk
The hotel provides a 24-hour front desk, tour desk, and luggage storage for your convenience. Explore nearby attractions such as Araucano Park, Bellas Artes Museum, and La Moneda Presidential Palace.

Easy Access to Airport and City Attractions
Located just 30 minutes from Arturo Merino Benitez Airport, Ibis Santiago Manquehue Norte is a great choice for travelers. Book now for a pleasant stay in Santiago.

Important information:

Porperty allows pets (cats and dogs), presenting their Vaccination Card up to date, please note that an extra charge of $11,900 with VAT and per night, which is paid at check-in together with the nights of the Reservation.








LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 6131 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7.5
Value for Money: 7.76
Food and Beverage: 7.51
Overall Experience: 7.58
J
Javier couple cl
5
2026-07-25 via Nuitee
J
Javier couple cl
4
2026-07-25 via Nuitee
J
Javier couple cl
5
2026-07-25 via Nuitee
C
CHRISTIAN solo_traveller cl
10
excelente
Pros:

la atención a la llegada y salida

Cons:

nada que decir al respecto

2026-07-24 via Nuitee
I
Isabel solo_traveller cl
4
Muy mala relación precio-calidad
Pros:

La ubicación y el restoran de pastas muy bueno.
Las personas del check in un 7.

Cons:

La relación precio-calidad mala. Pieza chica, desayuno básico, wifi lento.

2026-07-23 via Nuitee
C
Carlos couple cl
10
Pros:

Todo ok

Cons:

Todo ok

2026-07-23 via Nuitee
R
ramon campos flores solo_traveller cl
5
Neofitos en atención
Pros:

Ubicación y El estacionamiento gratis

Cons:

La atención del check in super lento, parece que siempre tienen practicantes. Falta frazadas en las habitaciones.

2026-07-22 via Nuitee
J
Javier couple cl
7
2026-07-22 via Nuitee
V
Valquiria couple br
8
2026-07-22 via Nuitee
J
Joel Enrique couple cl
7
Regular
Pros:

Mucha presión para terminar pronto el desayuno, debieran ser más cordiales en la solicitud.

Cons:

Solicite servicio de taxi, ya que estaba lloviznando y por dos cuadras, 250 m app. Me han cobrado $8000, perdónenme pero este cobro no se condice lo que un taxi debe cobrar, en fin espero que puedan revisar estas anomalías.

2026-07-21 via Nuitee
M
Maru couple ar
9
2026-07-21 via Nuitee
C
Consuelo solo_traveller cl
5
Precio de lujo para mala calidad y aspecto de la habitación
Pros:

Atención del personal

Cons:

Elevadores sucios, pieza con mal aspecto y terminaciones, toallas pequeñas, cama incomoda que sonaban mucho los resortes

2026-07-20 via Nuitee
B
Boris extended_group cl
6
Más menos por el espacio en dormitorio
Pros:

El Restorante

Cons:

Dormitorio muy pequeño

2026-07-20 via Nuitee
R
Rodrigo solo_traveller cl
8
Pros:

Desayuno poco generoso, había estado en Ibis de Miraflores en Lima y es mucho mejor...

Cons:

Desayuno

2026-07-20 via Nuitee
A
ANDREY solo_traveller ru
6
2026-07-20 via Nuitee
J
Jürgen solo_traveller de
8
Pros:

Aufmerksamkeit des Personals. Hilfsbereit und stets freundlich.
Absolut gute Anbindung, 200m entfernt von der Metro.

Cons:

Klimaanlage/Heizung etwas laut. (Defekt?)
Zimmersafe hat nicht funktioniert.

2026-07-20 via Nuitee
M
Marizu solo_traveller cl
10
2026-07-20 via Nuitee
L
Letwin solo_traveller gb
3
I didn’t like the hotel to ne honest
Pros:

Very bad , the parking is very far , if you are old or of you have conditions dont try it

Cons:

The parking is very far and there is no fridge inside

2026-07-19 via Nuitee
R
RICARDO ANTONIO family_with_children br
10
2026-07-19 via Nuitee
P
Pareja couple cl
10
2026-07-18 via Nuitee