Hotel Lord

Hotels
7.8 (1104 reviews)
Doctor Velasco, 17 , Mexico City , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good price
Cons:
Unpleasant odors
Noise issues
Limited internet access

Categories

Cleanliness
6.89
Mixed sentiments about cleanliness with mentions of unclean bathrooms and dirty pillows.
Service
8.86
General praise for staff attention, albeit with some mentions of unresponsiveness.
Location
7.9
Location is good and convenient, but concerns about safety due to surrounding area.
Room Quality
7.35
Spacious rooms with some complaints regarding bed comfort and noise.
Amenities
6.88
WiFi issues and general dissatisfaction with comfort facilities.
Value for Money
8.34
Good value for the price with comfortable accommodations.
Food and Beverage
7.89
Restaurant is appreciated but lacks specific mentions of detailed experiences.
Overall Experience
8.26
Overall positive experience despite several noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:45

Property Description

Luxurious Accommodations
Experience the chic Hotel Lord in Mexico City's Doctores neighborhood with free Wi-Fi, private parking, and room service. The spacious rooms are equipped with cable TV, a sofa, and a wardrobe, ensuring a comfortable stay.

Delicious Dining
Indulge in a culinary journey at the hotel's restaurant, offering a diverse menu of local dishes.

Convenient Location
Explore the vibrant Roma neighborhood just 3.5 km away, known for its shopping and nightlife. With a metro station within 600 meters and close proximity to Benito Juarez International Airport, convenience is at your doorstep.

Book your stay at Hotel Lord now for an unforgettable experience in Mexico City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1104 reviews
Cleanliness: 6.89
Service: 8.86
Location: 7.9
Room Quality: 7.35
Amenities: 6.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.26
P
Peña • solo_traveller • mx
10
2026-06-03 • via Nuitee
P
pablo • couple • mx
9
2026-06-02 • via Nuitee
E
Eric • solo_traveller • mx
10
Pros:

La habitación y el baño están bien

Cons:

El señor de la recepción le pides algo y no soluciona

2026-06-01 • via Nuitee
G
Guadalupe • solo_traveller • mx
1
2026-06-01 • via Nuitee
E
Enrique • solo_traveller • mx
9
Pros:

Limpieza

Cons:

El entorno, lo que hay al rededor del hotel

2026-05-29 • via Nuitee
B
Bella • couple • ec
10
Excelente
Pros:

Todo

Cons:

Todo está bien

2026-05-25 • via Nuitee
P
Paola Teresa • family_with_children • mx
10
Pros:

Ubicación

2026-05-24 • via Nuitee
R
Rios Diaz • solo_traveller • mx
10
2026-05-23 • via Nuitee
C
CATALINO • couple • mx
6
Cons:

El WiFi solo se encuentra en áreas comunes y muy lento en habitaciones

2026-05-21 • via Nuitee
P
pablo • couple • mx
9
Cons:

No hay caja de seguridad en las habitaciones

2026-05-19 • via Nuitee
M
Maria Fernanda • family_with_children • mx
10
Muy buena, volvería a hospedarme aquí
Pros:

Está a 30 minutos de reforma, calles tranquilas sin tanto ruido del tráfico, habitación amplia y cama cómoda, volvería a hospedarme

Cons:

Una mejor iluminación y un espejo de cuerpo completo podría estar mejor, pero todo lo de la habitación está muy bien 😃

2026-05-16 • via Nuitee
M
Mary • solo_traveller • mx
5
Personal muy grosero.
Pros:

El hotel esta bonito.

Cons:

El personal, nos acusaron 2 veces de estar fumando mariguana, incluso en la segunda vez nos quisieron desalojar cuando aún nos faltaba otra noche. Hasta que invitamos a la "gerente" supongo que era, a pasar a la habitación a que oliera y se diera cuenta que dentro de la habitación no olía a mariguana ,era afuera en el pasillo, yo supongo que de sus mismo empleados, se me hizo una grosería que acusara a sus huéspedes, nos molestaran y quisiera corrernos.

2026-05-16 • via Nuitee
L
leo • solo_traveller • mx
8
2026-05-15 • via Nuitee
M
Maria • solo_traveller • mx
4
Decepcionante
Pros:

El trato del personal, son amables y accesibles

Cons:

La instalación esta en malas condiciones, había juanes y el lugar no era familiar lo que la pagina no menciona, hasta las cobijas tenían hoyos y los vidrios estaban rotos.

2026-05-13 • via Nuitee
A
Abraham • solo_traveller • mx
10
2026-05-13 • via Nuitee
C
Cesar • solo_traveller • mx
10
Pros:

Cama

Cons:

Todo bien

2026-05-11 • via Nuitee
J
Jason • solo_traveller • us
2
Don't even think of staying here.
Pros:

It was offered on Booking for a reasonable price.

Cons:

Dirty, many broken things (towel racks, couch, etc), no air conditioning (and the part of the 1 window that opens is only about 8 x 24 inches). Opening window didn't help - mosquitoes in the room, dogs barking all night)

2026-05-11 • via Nuitee
J
José Angel • solo_traveller • mx
7
Pros:

La limpieza y la ubicación, el cuarto siempre se encontraba muy limpio y la ubicación es muy conveniente por las estaciones del metro cercanas

Cons:

La cortina de la habitación se necesitaba sujetar con un nudo porque no funcionaba la cadena, por lo que había que cerrarla completa o al nivel del nudo, el cubrecama tenía varias quemaduras de cigarro y las conexiones eléctricas no sujetan los conectores, lo que puede generar un corto circuito. Un punto a mejorar sería la televisión ya que a veces fallaba la imagen y el audio, así como mejorar la perspectiva de las fotos de la habitación, ya que si resultan diferentes a lo mostrado

2026-05-11 • via Nuitee
M
Marcelo • solo_traveller • cl
1
2026-05-10 • via Nuitee
A
Ali Osman • couple • tr
1
Her şey berbattı rezervasyon deski , yataklar yırtık, eski, kıllar var, yardımcı değiller
Pros:

Her şey berbattı rezervasyon deski , yataklar yırtık, eski, kıllar var, yardımcı değiller

Cons:

Her şey berbattı rezervasyon deski , yataklar yırtık, eski, kıllar var, yardımcı değiller

2026-05-08 • via Nuitee