Holiday Inn Express and Suites Calgary University by IHG

Hotels
•
Holiday Inn Express
8.5 (755 reviews)
2373 Banff Trail Northwest , Calgary , CA
+1 587-390-6100

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great location (near metro, university, trails, downtown)
Friendly/helpful staff
Comfortable, spacious rooms
Good breakfast (when fully operational)
Pool and hot tub (when available)
Good value for money
Cons:
Breakfast issues: limited protein/fruit, plastic utensils, crowding and staff disinterest
Amenities problems: crowded pool, no towel access, some facilities out of order
Occasional front-desk or restaurant staff service lapses
Some rooms/areas need renovation (bath fan, mirror, carpet, furniture)
Parking restrictions and an isolated booking change by the property

Categories

Cleanliness
9
Multiple reviews explicitly praise cleanliness ('clean hotel', 'propreté'), indicating consistently good housekeeping and tidy rooms.
Service
8.2
Generally helpful and friendly staff are frequently mentioned, though there are isolated reports of disinterested staff at the breakfast area and a few front-desk/restaurant service issues.
Location
9.5
Location is repeatedly highlighted as a major positive (near metro, university, trails, close to downtown and venues), making it a strong attribute.
Room Quality
8.6
Rooms are described as comfortable and spacious, though a few guests noted needs for minor renovations (bath fan, mirror, carpet, furniture).
Amenities
7.8
Pool and hot tub are appreciated when working, but several guests report issues (crowding, towel access, out-of-order facilities), producing mixed sentiment.
Value for Money
9
Multiple reviewers call the hotel good value or great value for the price and recommend it as reasonably priced for the location and offerings.
Food and Beverage
7.4
Breakfast receives mixed comments: many praise the hot breakfast and variety, but there are recurring complaints about limited protein/fruits, broken machines, plastic utensils, crowding and poor staff attention in the breakfast area.
Overall Experience
8.5
Overall sentiment is positive with many recommendations and repeat-stay intent, tempered by occasional service/amenity issues and isolated booking or parking problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Indulge in Relaxation:
Unwind in our indoor pool with a waterslide and hot tub, perfect for a refreshing dip after a busy day exploring Calgary.

Convenient Amenities:
Enjoy the convenience of a mini-kitchenette in every room, along with free WiFi access and a 42" flat-screen cable TV for your entertainment needs.

Explore Nearby Attractions:
Located in Calgary's University district, our hotel is just a short drive away from the city centre and popular attractions like McMahon Stadium and Confederation Park Golf Course.

Book your stay at Holiday Inn Express and Suites Calgary University for a comfortable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.5
Based on 755 reviews
Cleanliness: 9
Service: 8.2
Location: 9.5
Room Quality: 8.6
Amenities: 7.8
Value for Money: 9
Food and Beverage: 7.4
Overall Experience: 8.5
A
Ani • family_with_children • pt
6
2026-10-29 • via Nuitee
V
Veronika • family_with_children • gb
9
Pros:

The kids loved the pool, especially the slide. Overall good location , friendly staff and very comfortable room.

Cons:

It was a bit awkward to dine with plastic utensils as they struggled to cut tougher items like hash browns.

2026-10-29 • via Nuitee
J
Jamin • couple • ca
10
2026-10-28 • via Nuitee
J
Jennifer • family_with_children • ca
10
Great value hotel in Calgary; will stay again!
Pros:

Fantastic breakfast, great room size with a very comfortable bed, and nice pool area.

Cons:

It was all good

2026-10-27 • via Nuitee
M
Melany • couple • nl
9
2026-10-27 • via Nuitee
M
Melany • couple • nl
7
Goed hotel als tussenstop voor bezoek aan Banff en Jasper en uitstekende verbinding met Calgary centrum
Pros:

Ligging vlak bij metro op 100 m, vlak bij universiteit, goed ontbijt, ruime kamers , inpandige parkeergarage en flexibel met in en uitchecken

Cons:

Niets, prima hotel voor redelijke prijs

2026-10-27 • via Nuitee
F
ferya • family_with_children • ca
8
Great
Pros:

Pool, location, cleanness

Cons:

Breakfast

2026-10-24 • via Nuitee
S
Sharfuddin • family_with_children • ca
9
2026-10-20 • via Nuitee
E
Evangeline • family_with_children • ca
10
2026-10-17 • via Nuitee
C
cynthia • family_with_children • ca
10
2026-10-14 • via Nuitee
R
Rob • family_with_children • ca
7
2026-10-13 • via Nuitee
L
Louise • couple • ca
9
Excellent hôtel pour visiter autour de Calgary!
Pros:

La propreté et le confort de notre chambre. Concernant sa localisation, nous avons voyagé autant vers l'ouest.. (Banff, Lac Louise) que vers l'est (Drumheller pour voir les Hoodoos)... Facilité d'accès aussi pour le centre-ville de Calgary. Cet hôtel propose un bon déjeuner chaud, céréales, jus, crêpes. Un plus, la piscine et le bain tourbillon....

Cons:

Nous n'avons rien à redire.....sauf qu'en fin de journée, le stationnement extérieur est restreint, il faut utiliser le stationnement intérieur.

2026-10-10 • via Nuitee
Y
yidnekachew • family_with_children • ca
9
Thank you for your services. I recommend others people to use this excellent property.
Pros:

Friendly staff, good access of all types of transportation and good breakfast . Thank you for your services.

Cons:

The swming poll is crowded and no access for towels.

2026-10-09 • via Nuitee
J
Jane • couple • us
10
Had a great, but short, stay, but recommend it for a stay in Calgary.
Pros:

Very helpful staff, quiet, clean hotel. We took the metro line conveniently located right across the street, into the city for dinner.

2026-10-09 • via Nuitee
J
John • solo_traveller • ca
8
2026-10-07 • via Nuitee
C
Chailee • family_with_children • ca
2
2026-09-17 • via Nuitee
Z
Zayar • solo_traveller • ca
8
Pros:

Location and size of the room

Cons:

All the staff at the restaurant and some at the front desk

2026-09-11 • via Nuitee
M
Mari • couple • ca
10
Excellent
Pros:

Location was great

2026-09-10 • via Nuitee
V
Viridiana • family_with_children • ca
10
2026-09-07 • via Nuitee
M
Mimi • solo_traveller • us
7
2026-09-03 • via Nuitee