Holiday Inn Express and Suites Calgary University by IHG

Hotels
•
Holiday Inn Express
8.6 (945 reviews)
2373 Banff Trail Northwest , Calgary , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and cozy rooms
Friendly staff
Great location
Cons:
High costs compared to initial expectation
Poor wifi

Categories

Cleanliness
8.31
Rooms are clean and well-maintained.
Service
8.98
Staff are friendly and accommodating.
Location
9.02
Great location near various attractions.
Room Quality
8.47
Rooms are cozy and comfortable.
Amenities
8.5
Facilities include a heated underground parking and pool.
Value for Money
8.36
Generally good value, though some reported unexpected costs.
Food and Beverage
8.61
Good breakfast options and variety.
Overall Experience
8.58
A pleasant stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:03

Property Description

Indulge in Relaxation:
Unwind in our indoor pool with a waterslide and hot tub, perfect for a refreshing dip after a busy day exploring Calgary.

Convenient Amenities:
Enjoy the convenience of a mini-kitchenette in every room, along with free WiFi access and a 42" flat-screen cable TV for your entertainment needs.

Explore Nearby Attractions:
Located in Calgary's University district, our hotel is just a short drive away from the city centre and popular attractions like McMahon Stadium and Confederation Park Golf Course.

Book your stay at Holiday Inn Express and Suites Calgary University for a comfortable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 945 reviews
Cleanliness: 8.31
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.36
Food and Beverage: 8.61
Overall Experience: 8.58
D
Donna • family_with_children • ca
9
2026-05-21 • via Nuitee
K
Kristina • family_with_children • ca
6
Pros:

Swimming pool and breakfast

Cons:

No first aid kit when I ask the front desk. My son got cut and was bleeding at swimming pool area.

2026-05-21 • via Nuitee
D
Delfin • family_with_children • ca
9
2026-05-15 • via Nuitee
M
Margaret • family_with_children • ca
10
Excellent
Pros:

Feel safe for my kids

2026-05-15 • via Nuitee
R
Raquel • family_with_children • ca
10
2026-05-14 • via Nuitee
M
Marthinus • extended_group • ca
9
2026-05-14 • via Nuitee
L
Lauren • solo_traveller • ca
9
2026-05-04 • via Nuitee
H
Hareshkumar • solo_traveller • ca
10
2026-05-02 • via Nuitee
J
Juan • couple • ca
9
2026-04-30 • via Nuitee
K
Kalyani • extended_group • ca
10
2026-04-28 • via Nuitee
J
Julie • couple • ca
8
Good location. Friend.y staff
Pros:

Close to train. Fairly quiet area. Rooms were good size.

Cons:

Nothing

2026-04-28 • via Nuitee
J
jlgreyeyes • Family • Prince Albert, Saskatchewan
2
General Manager is a smarmy, rude, woman.
Pros:

I have stayed at other hotels that will allow for a credit card pre-authorization if the person staying at the hotel does not have a credit card, including other IHG hotels. I called two days before my stay to arrange this and the Manager, Cherry, refused to work with me or to try and help in anyway. She had an attitude and her tone of voice noticeably shifted when I asked her how I could get my money back. She told me to call Expedia (who I booked through), I did and they told me to call the hotel. I spent two hours of my day trying to sort this out with ZERO resolution. As it stands right now I won't be allowed to check in over a $50 deposit that needs to be paid via credit card. That's $550 they took from me for no reason other than to be petty, classist and exclusionary. Good job Cherry, you successfully humiliated a mom just trying to help her daughter move out of University dorms at the end of the term.

2026-04-23 • via Tripadvisor
J
Judy • couple • ca
8
Enjoyable
Pros:

Breakfast was good. Location met our needs. The desk was definately a plus.

2026-04-22 • via Nuitee
W
Winnie • family_with_children • ca
9
Pros:

Everything

Cons:

Nothing

2026-04-21 • via Nuitee
H
Hilary • family_with_children • ca
10
Excellent
Pros:

The room was Cosy and clean.

2026-04-16 • via Nuitee
V
Valerie • solo_traveller • ca
9
2026-04-14 • via Nuitee
A
andrea • family_with_children • ca
10
2026-04-14 • via Nuitee
E
Eleonor • family_with_children • ca
10
Pros:

Breakfast is good. So many choices

Cons:

Some of the pool tiles edges are sharp all my kids have scratches in there feet and legs.

2026-04-09 • via Nuitee
G
Gunn • extended_group • ca
10
2026-04-09 • via Nuitee
B
Brenden • family_with_children • ca
10
Quiet. Clean. Solid breakfast.
Pros:

Quiet. Clean. Solid breakfast.

2026-04-06 • via Nuitee