Wakeup Copenhagen - Borgergade

Hotels
•
Arp-Hansen Hotel Group
8 (20000 reviews)
Borgergade 9 , Copenhagen , DK
+45 44 80 00 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable ambiance
Cons:
Cleanliness issues
Small room size
High prices

Categories

Cleanliness
7.14
Multiple reviews mention cleanliness issues, including mold in the bathroom and unclean rooms.
Service
9.11
Many reviews highlight positive interactions with staff, mentioning their friendliness and helpfulness.
Location
9.15
The location is consistently praised for its convenience and accessibility.
Room Quality
7.1
Some complaints about room size and cleanliness, indicating mixed satisfaction.
Amenities
8.13
Amenities are generally considered satisfactory, though some guests mentioned limited options.
Value for Money
7.09
Some reviews express dissatisfaction with pricing relative to the quality provided.
Food and Beverage
8.14
Breakfast options received positive feedback, despite some complaints on variety.
Overall Experience
8.11
Overall experience rated positively, though some guests had significant issues during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:26

Property Description

Modern Rooms with Free Wi-Fi
This central hotel near Kongens Nytorv offers modern rooms with private bathrooms and free Wi-Fi. Enjoy the convenience of a flat-screen TV, desk, and city views in select rooms.

Convenient Amenities
Relax at the 24-hour lobby bar offering a variety of drinks and snacks. Stay connected with free internet access on guest computers in the reception area.

Prime Location
Within walking distance to Strøget, Nyhavn, Kongens Have Park, and Rosenborg Castle, this hotel is centrally located for exploring Copenhagen's top attractions.

Book now to experience comfort and convenience at Wakeup Copenhagen – Borgergade.

Important information:

At Wakeup Copenhagen - Borgergade, there is an extra charge when you pay with a credit card.

Guests wishing to have breakfast at the hotel can only order during check-in.

Please be aware than when booking more than 10 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Location

Guest Reviews

8
Based on 20000 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
Y
Yichun • solo_traveller • tw
10
整體來說非常好，很方便，入住跟離開都可以自助，對於早班機或是晚班機的人也都很方便，超級推薦！
Pros:

地理位置非常好：1.離地鐵非常近，而且該地鐵是超級轉運站，4條線都有經過2.離新港很近，走路5分鐘就到3.飯店後面就有超市、附近也有很多餐廳。4.離羅森堡很近，也是走過去不到10分鐘。

Cons:

附近很多餐酒館營業到比較晚，有一兩個晚上到很晚都還是能聽到狂歡的笑聲或是喧鬧聲。

2026-10-17 • via Nuitee
S
Steffi • family_with_children • de
8
2026-10-17 • via Nuitee
J
Jean-Francois • solo_traveller • ch
8
Good value for money
2026-10-17 • via Nuitee
N
nathan • couple • gb
6
Good hotel, great location but not the biggest room
Pros:

Great location

Cons:

Nowhere to put your bags down/unpack while you’re there

2026-10-17 • via Nuitee
E
Eugenia • couple • lu
8
It was great - staff and location, amazing.
Pros:

The staff were amazing as well as very helpful and kind. And as far a the location couldnt have been any better. Will definitely consider it if I go back to Copenhagen.

Cons:

Honestly, I was very surprised to find out that they charge the guests for the luggage storage. I havent been to a hotel, where they simply do it - no charges at all. I would seriously consider changing it.

2026-10-17 • via Nuitee
A
Annika • family_with_children • fo
10
2026-10-17 • via Nuitee
B
Brian • solo_traveller • ie
8
2026-10-17 • via Nuitee
S
Soraya • couple • ch
7
Adultes qui veulent juste être bien placés c’est ok mais pas bcp de charme et pas pour les enfants
Pros:

Propre et super localisation et bonne ambiance dans le lobby

Cons:

Les fenêtres ne sont pas sécurisées pour les enfants pas baby et kids friendly du tout ! Pas arrangeants et pas d’effort pour arranger le client à la réception

2026-10-17 • via Nuitee
C
Christine • family_with_children • de
8
Pros:

Lage, Freundlichkeit des Personals

Cons:

Die Zimmer sind für 2 Personen sehr klein

2026-10-17 • via Nuitee
J
Jón Berg • solo_traveller • is
8
2026-10-17 • via Nuitee
C
Cristei • solo_traveller • md
9
2026-10-17 • via Nuitee
A
Andrew • extended_group • se
10
Great hotel, good facilitates and everything within walking distance
Pros:

Location and staff were excellent, no complaints at

Cons:

N/A

2026-10-17 • via Nuitee
A
Attallah • family_with_children • gb
10
Pros:

Location was amazing! About 2 mins walk away from restaurants and 5 mins away from the main sightseeing areas. The hotel was super easy to check in and out of. The room was really nice - perfect for a long weekend and a good size too. I'd highly recommend and will be going again if and when I'm back in Copenhagen!

Cons:

Nothing!

2026-10-17 • via Nuitee
I
Ines • couple • rs
8
2026-10-16 • via Nuitee
M
Muhammad Salman • solo_traveller • pk
10
2026-10-16 • via Nuitee
K
Katrine • couple • dk
10
2026-10-16 • via Nuitee
D
Davide • couple • it
7
Pros:

Posizione, letto molto comodo

Cons:

Pulizie delle camere su richiesta, stanza forse un po troppo piccola

2026-10-16 • via Nuitee
T
Tânia • solo_traveller • pt
10
2026-10-16 • via Nuitee
L
luisdoro • family_with_children • pt
9
2026-10-16 • via Nuitee
H
Herta • family_with_children • at
8
Pros:

Ruhige, zentrale Lage

Cons:

Bodenvorleger vor Dusche hat gefehlt.

2026-10-16 • via Nuitee