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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Heating
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Sapphire Hotel London offers elegantly furnished rooms with private Italian marble bathrooms, ensuring a comfortable and sophisticated stay. Each soundproofed room comes equipped with modern amenities such as a flat-screen TV, DVD player, and complimentary tea and coffee facilities.
Convenient Location
Situated just 300 meters from the iconic O2 Shepherds Bush Empire and a short walk from Westfield, Europe's largest shopping center, the hotel provides easy access to top attractions and entertainment venues. With Hammersmith and Shepherd's Bush underground stations nearby, exploring London's landmarks like Big Ben and Harrods is effortless.
Exceptional Services
Guests can enjoy the convenience of a 24-hour front desk, on-site tour desk, and complimentary Wi-Fi throughout the hotel. Start your day with a delicious continental breakfast at the sister hotel's dining area, located just a minute's walk away.
Experience luxury and convenience at Sapphire Hotel London - book your stay now for a memorable London getaway!
Please note that upon check-in, all bookings become 100% nonrefundable. No exceptions are made for early departures.
Please note that the property reserves the right to pre-authorize your card prior to arrival. Upon arrival, you will be asked to show the card used for booking and a valid ID for advanced purchase bookings.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
Location
Price
Was very clean and in good location
Was in the basement property freaked me out a bit but definitely just personal choice
I was badly bitten by bed bugs in this hotel. My arms are covered in large, painful blisters, and some of the bites are so severe that clear fluid is leaking from the wounds. This was an extremely unpleasant and distressing experience. I strongly recommend that the hotel investigate this issue and take immediate action to ensure that no other guests are affected.
The room not the same in the picture even the hotel not the same they wrote paper and sapphire hotel room 7 doors after even my room was in sixth floor without left and they changed me £90 room not worth £30
Everything they cheater
El personal, muy amables
La limpieza deja que desear
The location
The rooms were so poor. Services poor. No wifi or ineffective wifi.
For the price, it's a terrible place to stay
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Location and price
The little fridge didn’t work
Close to location to my event
Location
Location and price. £62 for a double room close to 2 tube stations.
Nothing much considering the price for London.
Location
Facilities were out dated and the room was extremely small, given the cost involved.
This hotel was truly disgusting. And a nightmare. I never write bad reviews, but this place was disgusting. I entered my hotel late at night and the employee who helped me was just so rude. He was so rude that I walked into my moldy, disgusting room and decided to not say anything, because I didn’t want to deal with him again. Everything was moldy. I’m broke so I stayed here but I’d rather sleep on the street than this disgusting place. Nothing was clean. Nothing was vacuumed. Literally nothing was cleaned before I got into that room. I’d be surprised if they even changed the sheets before I got there because they don’t wipe down anything. Really disappointed. And again, I was too intimidated to say anything because the front desk was so f*cking rude. At the end of my visit he gave me a new room but he laughed when I asked for a discount for staying in a moldy room. He told me I should have told him sooner, which I should have, but also…. Why are they renting out a moldy room???? They know it’s moldy!!!!
See above
The room
The bathroom taps.
Also the fridge didn't work
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