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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Secured parking
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Accessible shuttle
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No accessible shuttle
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Parking
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Non-smoking rooms
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Shared kitchen
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Sapphire Hotel London offers elegantly furnished rooms with private Italian marble bathrooms, ensuring a comfortable and sophisticated stay. Each soundproofed room comes equipped with modern amenities such as a flat-screen TV, DVD player, and complimentary tea and coffee facilities.
Convenient Location
Situated just 300 meters from the iconic O2 Shepherds Bush Empire and a short walk from Westfield, Europe's largest shopping center, the hotel provides easy access to top attractions and entertainment venues. With Hammersmith and Shepherd's Bush underground stations nearby, exploring London's landmarks like Big Ben and Harrods is effortless.
Exceptional Services
Guests can enjoy the convenience of a 24-hour front desk, on-site tour desk, and complimentary Wi-Fi throughout the hotel. Start your day with a delicious continental breakfast at the sister hotel's dining area, located just a minute's walk away.
Experience luxury and convenience at Sapphire Hotel London - book your stay now for a memorable London getaway!
Please note that upon check-in, all bookings become 100% nonrefundable. No exceptions are made for early departures.
Please note that the property reserves the right to pre-authorize your card prior to arrival. Upon arrival, you will be asked to show the card used for booking and a valid ID for advanced purchase bookings.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 15 per day.
Location
Guest Reviews
Staff seemed friendly. Both people needed ID. At first it seemed okay...until we got a better look at our room. Pictures are how we found the room
Había puntos de interés cerca, y el metro también. Bien comunicado.
Pasaban muchas ambulancias a la noche y te despertaban. Nos alojaron en el Sapphire Hotel por razones desconocidas. La habitación ok, sin más, con moqueta.
Bedbugs.
Don't need to say more.
C
Fairly central locationa and accessible.
I liked that I was close to shops that I needed.
That there was no breakfast included, although it states that there is breakfast.
The pictures showed one thing, but in reality, it wasn't a hotel at all.
It was a filthy apartment with a crumbling carpet, no air conditioning in the London heat, and a dirty bathroom and toilet.
Stay away!
everything. its a bad place. we left immediately and the place is refusing to give us our money back.
Cheap and very affordable rooms
Other than a broken shower head and unknown location of the remote everything was sweet
The only good thing about the property was the receptionist, he was very helpful and understanding.
The rooms looks awful bedding smells horrible, carpet filthy, first room unsuitable for human use, the level of damp I just don’t understand how they are allowed to use for tenant where are the environmental health in the local authority!!
Close to Apollo theatre, friendly staff.
Unclean room. Dried snot on wall, chocolate smeared on door, coffee spills on chair.
WiFi were not so good at sometimes.
It was perfectly located, clean, quiet and has good amenities! I had a double room at the top and slept well. It was just for a night but had all I needed for a comfortable stay.
N/a
Location was great on the main high street. Good connections to tube stations. Room was clean, beds very comfy, staff were so polite and friendly when checking in/out. Great for what we payed for.
Bathroom was a little small, no spoons for coffee and tea making facilities, no full length mirror in the room only the bathroom
staff is not cooperative with rude tone
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