Serras Hotel

Hotels
8.5 (122 reviews)
Av. Miguel Sutil, 4098 , Cuiabá , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Value for Money
Room Quality

Categories

Cleanliness
7.83
Some reviews noted insects and issues highlighting cleanliness concerns.
Service
9.8
Mostly positive experiences, with noted issues in reception but overall friendly service.
Location
9.84
Many reviews praised the location as a strong point.
Room Quality
7.79
Several reviews mentioned uncomfortable beds and noisy conditions.
Amenities
8.32
Mixed reviews on amenities, but breakfast was positively noted.
Value for Money
6.78
Some felt the pricing didn't match the quality offered.
Food and Beverage
8.83
Breakfast received positive feedback, but other food services were lacking.
Overall Experience
8.8
Despite some drawbacks, most guests reported a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:07

Property Description

Modern Rooms with Amenities
Serras Hotel offers modern rooms with air conditioning, free Wi-Fi, cable TV, a safe, and a minibar. Each room is designed with a warm touch of color and features a private bathroom for your comfort.

Convenient Facilities
Enjoy access to a fitness center to stay active, a restaurant to indulge in delicious meals, and a 24-hour reception for any assistance you may need during your stay. Additionally, room service is available for your convenience.

Ideal Location
Situated just a 25-minute drive from Marechal Rondon International Airport, Serras Hotel provides easy access to both the airport and Cuiabá city center, located only 2 km away. Don't miss the chance to stay at this convenient hotel, just 5 km from Cuiabá Bus Station.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 7 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 122 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 8.32
Value for Money: 6.78
Food and Beverage: 8.83
Overall Experience: 8.8
A
Adolphe • solo_traveller • gf
5
2026-05-27 • via Nuitee
F
Francisco • couple • br
4
Hospedagem limpa, mas o custo-benefício não compensa devido à falta de conforto térmico/acústico e de itens básicos
Pros:

Limpeza

Cons:

Senti falta de itens básicos de higiene no banheiro, como shampoo e sabonete líquido (foi disponibilizado apenas um sabonete em barra de baixa qualidade). Além disso, o ar-condicionado é extremamente ruidoso, o que atrapalhou bastante o descanso

2026-05-25 • via Nuitee
J
JULYELSON • solo_traveller • br
9
Pros:

Excelente atendimento, bom custo benefício. Excelente café da manhã, estacionamento amplo.

Cons:

Ar-condicionado estava fazendo bastante barulho.

2026-05-23 • via Nuitee
M
Mariano • couple • br
10
2026-05-18 • via Nuitee
E
Elisangela • solo_traveller • br
10
2026-05-15 • via Nuitee
S
Simone • solo_traveller • br
7
Pros:

Boa localização, limpo, cama confortável, bom café da manhã

2026-05-15 • via Nuitee
A
Alessandra • solo_traveller • br
10
2026-05-14 • via Nuitee
H
HELTON GEORGE • solo_traveller • br
5
RAZOÁVEL
Pros:

Localização

Cons:

CAFÉ DA MANHÃ FRACO

2026-05-13 • via Nuitee
P
Pereira da Costa • solo_traveller • br
10
Pros:

Tudo

2026-05-08 • via Nuitee
A
Ademir da Guia Batista • solo_traveller • br
9
2026-05-04 • via Nuitee
G
Guollo • solo_traveller • br
8
2026-04-25 • via Nuitee
V
Vitor • solo_traveller • br
10
Pros:

Funcionário Alex está de parabéns.

Cons:

Aumentar o número de tomadas no quarto.

2026-04-12 • via Nuitee
V
Vitor • solo_traveller • br
9
Pros:

Funcionário Ales está de parabéns.

Cons:

Sugiro aumentar o número de tomadas no quarto.

2026-04-12 • via Nuitee
A
Amanda • solo_traveller • br
7
2026-04-10 • via Nuitee
P
Paula • extended_group • br
8
2026-03-30 • via Nuitee
J
João Carlos • family_with_children • br
9
Pros:

Localização recepção café da manhã

Cons:

Nada

2026-03-29 • via Nuitee
L
Ladí • solo_traveller • br
7
Hotel com custo elevado pelo que oferece
Pros:

Atenção dos funcionários

Cons:

Sala de ginástica suja e custo alto pelo que oferece

2026-03-27 • via Nuitee
C
Cassia • family_with_children • br
8
2026-03-26 • via Nuitee
T
Tereza Cristina • family_with_children • br
8
2026-03-21 • via Nuitee
G
Grupo Collb • solo_traveller • br
6
2026-03-17 • via Nuitee