City Express Suites by Marriott Ciudad de México Santa Fe

Hotels
•
City Express
8.3 (125 reviews)
Juan Salvador Agraz, 69 , Mexico City , mx

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Parking fee
Humidity in room
Drainage issues

Categories

Cleanliness
7.44
Reported issues with cleanliness, including humidity and drainage problems.
Service
8.91
The staff was consistently described as very friendly and helpful.
Location
8.95
Excellent location mentioned positively in multiple reviews.
Room Quality
7.9
Rooms described as functional with good amenities, despite some complaints.
Amenities
8.43
Kitchenette in rooms noted positively, but parking fee is an issue.
Value for Money
7.89
Good overall value considering the stay, but parking fee could be improved.
Food and Beverage
8.44
Breakfast options described as very good with essential offerings.
Overall Experience
8.41
Overall positive experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:23

Property Description

Modern Accommodations
Experience comfort and style in our air-conditioned studios and suites, equipped with all the amenities you need for a relaxing stay including a safety box, coffee maker, and flat-screen cable TV.

Convenient Location
Situated just 1 km from the Santa Fe Shopping Mall and with easy access to major attractions like the Banamex Convention Centre and Chapultepec Forest, our hotel is the perfect choice for both leisure and business travelers.

Exceptional Services
From our on-site gym and tour desk to the business center and complimentary Wi-Fi, City Express Suites Santa Fe ensures a seamless stay. Don't forget to enjoy a delicious Continental breakfast at our restaurant before exploring the vibrant surroundings.

Book now to enjoy a memorable stay at City Express Suites Santa Fe!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note that a maximum of 1 dog is allowed. Please note that the property can only allow dogs with a maximum weight of 15 kilos. All requests for accommodate dogs are subject to confirmation by the property and extra charges apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 95 per day.

Location

Guest Reviews

8.3
Based on 125 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
J
Juan Carlos • couple • hn
4
Not coming again.
Pros:

Location was nice

Cons:

The price , highly overrated. Bad service from staff

2026-06-06 • via Nuitee
C
Cano Miramar • extended_group • mx
10
Satisfecho pero puede mejorar
Pros:

Cumplió lo que costó, solo que el estacionamiento no está gratis y el desayuno cierra temprano.

Cons:

El desayuno cierra temprano.

El estacionamiento no viene incluido

2026-06-04 • via Nuitee
S
Stefan • couple • ch
10
2026-05-30 • via Nuitee
R
Roberto Carlos • couple • mx
2
Pros:

na

Cons:

estacionamiento no tiene

2026-05-29 • via Nuitee
B
Bernd • family_with_children • de
10
2026-05-22 • via Nuitee
L
LIZETH ARMAS • solo_traveller • mx
7
2026-05-21 • via Nuitee
R
Ramírez • solo_traveller • mx
1
2026-05-15 • via Nuitee
C
Carlos • solo_traveller • pe
10
Pros:

Excelente

2026-05-14 • via Nuitee
M
Maria Luisa • solo_traveller • mx
9
Pros:

La decoración y la ubicación

2026-05-14 • via Nuitee
M
Martha • solo_traveller • mx
8
Ojo en el restaurant
Pros:

Todo bien gracias

Cons:

En el restaurant cada vez menos alimentos en el desayuno que esta incluido y todo en desechable, antes por lo menos te servían tu café o té y ya tampoco

2026-05-12 • via Nuitee
A
Ana Fabiola • couple • mx
8
Pros:

Limpio y tranquilo

Cons:

La televisión no se veía

2026-05-10 • via Nuitee
D
David • solo_traveller • mx
10
Pros:

Cómodo, funcional y práctico para quienes tienen algo que hacer en Santa Fe. La habitación era luminosa y tenía hermosas vistas sobre los edificios del barrio. Precio razonable y excelente conexión wifi.

Cons:

Hotel impersonal, de cadena, igual a cualquier otro City Express. El desayuno aún incluía algunos platos desechables. En consideración al medio ambiente, esto debería prohibirse en hoteles en los que pueden lavarse los platos sin ningún problema.

2026-05-07 • via Nuitee
C
Carlos • solo_traveller • mx
9
Ruido de mobiliario muy temprano
Pros:

La ubicación es muy buena y la atención muy bien

Cons:

La falta de estacionamiento, (aunque estaba en conocimiento), que el ruido se comunica entre habitaciones aparentemente el personal arrastraba algo muy temprano eso género despertar antes de lo pensado

2026-05-03 • via Nuitee
A
Areli Garcia • family_with_children • mx
9
2026-04-30 • via Nuitee
M
María Del Rosario Araceli Apis Gonzalez • solo_traveller • mx
10
2026-04-29 • via Nuitee
S
santiago • solo_traveller • co
10
2026-04-26 • via Nuitee
M
Martin • solo_traveller • mx
9
2026-04-20 • via Nuitee
M
Miriam Weil • solo_traveller • de
10
Pros:

Comodo y buena ubicacipn

Cons:

El desayuno

2026-04-16 • via Nuitee
C
Carlos • extended_group • cr
7
2026-04-16 • via Nuitee
D
Daniel • family_with_children • mx
9
2026-04-12 • via Nuitee