San Rafael Hotel

Hotels
9.8 (337 reviews)
2da Calle Poniente, 7. Antigua Guatemala , Antigua Guatemala , gt

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Garden
Laundry
Express check-in/check-out
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Excellent breakfast
Comfortable rooms
Cons:
Limited towel supply
No AC in some rooms

Categories

Cleanliness
8.98
Overall cleanliness is good, but there were some comments regarding the towels.
Service
10
The staff were incredibly welcoming, helpful, and accommodating.
Location
10
Beautiful location in the heart of Antigua, perfect access to major attractions.
Room Quality
9.98
Rooms are spacious, beautifully appointed, and comfortable.
Amenities
9.48
Nice amenities; however, more coffee options before breakfast would enhance the experience.
Value for Money
9.98
Provided good value for a hotel of its tier despite higher pricing.
Food and Beverage
9.98
Breakfast was delicious with great options, particularly praised for hash browns.
Overall Experience
10
Beautiful property with a relaxing atmosphere and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:37

Property Description

Colonial-style Building and Central Location
San Rafael Hotel is a charming colonial-style building located just steps away from Antigua Guatemala Central Park and The Arch of Santa Catalina.

Comfortable Rooms and Personalized Services
The hotel offers elegant rooms with wooden furniture, fireplaces, and private bathrooms. Guests can enjoy 24-hour front desk assistance, tour information, and optional massage services.

Culinary and Cultural Experiences
Experience cooking and dancing lessons, along with the option to have a professional chef at your service. Unwind at the on-site bar or explore the nearby dining options in Central Antigua Guatemala.

Book now to indulge in a blend of historical charm and modern comforts at San Rafael Hotel.

Important information:

Please note that children under 12 years old are not allowed on the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Location

Guest Reviews

9.8
Based on 337 reviews
Cleanliness: 8.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.48
Value for Money: 9.98
Food and Beverage: 9.98
Overall Experience: 10
F
Fabian couple co
10
El hotel espectacular, la atención insuperable y los jardines hermosos y las
Pros:

La ubicación y las instalaciones y el servicio al cliente

Cons:

Recobraría aire acondicionado en las habitaciones, aunque no es una queja

2026-08-13 via Nuitee
I
ilike2travel15 Couples Chicago, Illinois
10
Beautiful hotel, heart of Antigua
Pros:

Love, Love, this hotel. It’s quiet and it’s like a sanctuary in the heart of Antigua, close to the Santa Catalina Arch. The breakfast was also amazing!

2026-08-04 via Tripadvisor
I
Irma couple co
10
Maravilloso
Pros:

Las habitaciones impresionantemente amplias muy muy lindas , la camada muy cómoda , el silencio y La Paz hacen que puedas descansar muy bien , el desayuno súper rico !!

Cons:

En general todo muy bien , es hotel más bien. Boutique pensé que las zonas sociales eran más amplias

2026-07-24 via Nuitee
C
CLARA solo_traveller es
9
2026-07-20 via Nuitee
C
Courtney solo_traveller us
9
Overall amazing experience!
Pros:

Absolutely adorable property, amazing rooms, lovely staff, great breakfast.

Cons:

My only note is not to book the car service the property works with for the airport OR insist on leaving earlier than the time they give you. He didn’t leave enough time for traffic and when we asked him to take a different route to bypass an accident he wouldn’t. Had we not had our flight delayed we’d have missed it.

2026-07-20 via Nuitee
O
Olu solo_traveller gb
10
2026-07-20 via Nuitee
H
H6329JJedwardt Couples Campeche, Yucatan Peninsula
10
Gorgeous oasis of an hotel
Pros:

This first class, small hotel is organized around two lovely courtyards with fountains and mature plantings. Located two blocks from the central plaza it’s an oasis of calm within walking distance of everything.
Generous rooms are thoughtfully decorated with a mix of Guatemalan, Asian and Turkish antiquities and rugs.
Delicious breakfasts, lovely helpful staff—we were here two nights and can’t wait to go back.

2026-07-17 via Tripadvisor
C
Cris Fernández solo_traveller pe
10
Un lugar excepcional
Pros:

El hotel es hermoso, tranquilo, cómodo, y acogedor. El personal es muy amable, es un lugar relajante, la comida es muy buena.

Es un pequeño oasis de calma, en el corazón de Antigua.

2026-07-07 via Nuitee
P
PILAR solo_traveller es
1
Precio totalmente desproporcionado para lo que ofrecen
Cons:

170€ la noche y la habitación era muy pequeña, sin aire acondicionado, sin secador, productos de baño muy limitados. Para el precio del hotel, no tiene ningún lujo como puede ser piscina, spa, gimnasio. Desayuno limitado igualmente. No me ayudaron para trasladar el equipaje a la habitación. Muy mala relación calidad-precio.

2026-06-29 via Nuitee
L
L3417GTjuliab Couples
10
Fantastic location and beautiful hidden hotel
Pros:

Great hotel in the heart of Antigua, next door to the Arco de Santa Catalina. We lived the court yard in the centre where we had a wonderful breakfast next to the water feature. Room was spacious, comfortable and quiet, with no noise from the traffic outside.

2026-06-20 via Tripadvisor
J
Julio couple es
10
Una preciosa casa colonial
Pros:

Patios, jardines. La casa colonial en si

Cons:

El tema del desayuno no estaba muy bien solucionado. Las mesas están fuera de las habitaciones que dan todas a un patio central. Queda un poco raro

2026-06-16 via Nuitee
V
Vivian solo_traveller us
10
2026-06-14 via Nuitee
S
Staycablebeach Friends getaway Nassau, New Providence Island, Bahamas
10
Perfection!
Pros:

Incredible stay, what an amazing hotel, location, and staff courtesy. From check in, to check out, everything was 100%. The breakfasts are awesome and the courtyard sitting area stunning, don't miss this hotel if visiting Antigua.

2026-06-06 via Tripadvisor
M
Magdalene solo_traveller gb
9
My stay in Antigua, Guatemala
Pros:

Great scenery in the hotel grounds, very good central location, good breakfast.

Cons:

The fact that you had to press a bell for staff to open the main door everytime you came back to the hotel.

2026-06-04 via Nuitee
N
Nicolas solo_traveller fr
10
2026-06-01 via Nuitee
M
Manpreet solo_traveller us
9
2026-05-30 via Nuitee
M
mkrivo Couples Chicago, Illinois
10
Perfect location, grand stay
Pros:

San Rafael is a beautiful hotel in the PERFECT location. It is steps away from the Arch yet once inside, you feel transported away from the hustle and bustle. The courtyard is beautiful and the perfect setting for a delicious breakfast. The breakfast includes coffee, juice, fresh fruit, and a made-to-order dish from their menu. We stayed in room 1, which was glorious and had an incredible shower. Do note that there is no A/C in the room and it does get stuffy. We were provided a fan which helped. Room 1 is right off the courtyard and if you wish to have some fresh air in the room, your privacy will be compromised a little. The hotel also arranged a hotel pick-up for us. Thank you for a wonderful stay.

2026-05-27 via Tripadvisor
P
Patricia couple us
10
2026-05-21 via Nuitee
Z
Zain solo_traveller ca
9
2026-05-21 via Nuitee
A
ANTONELLA extended_group us
10
Excellent Stunning Property & Stay in Antigua
Pros:

We enjoyed our stay to the fullest! We love the property! It was a calm oasis in the heart of the town located directly in front of the arch. Perfectly located for access to restaurants and our breakfast each morning with the view of the garden was magical. Beds were so comfy and the rooms were spacious!

2026-05-20 via Nuitee