Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Room Quality
Noise from nearby clubs

Categories

Cleanliness
9.19
The hotel is very clean as mentioned in multiple reviews.
Service
9.66
Excellent service highlighted in many reviews.
Location
9.7
Perfect location cited frequently across reviews.
Room Quality
8.15
Rooms are reported to be a bit dated in some reviews.
Amenities
9.18
Good amenities mentioned, including great breakfast.
Value for Money
9.14
Standard quality for this hotel tier.
Food and Beverage
9.19
Good breakfast and dining options reported positively.
Overall Experience
9.36
Overall satisfaction highlighted with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:17

Property Description

Convenient Location in Hanoi Old Quarter

Located in the bustling heart of Hanoi Old Quarter, Hanoi Pearl Hotel is just a stone's throw away from the iconic Hoan Kiem Lake, offering guests a prime spot to explore the city's vibrant culture and attractions.

Luxurious Rooms and Amenities

The hotel boasts beautifully appointed rooms with parquet flooring and modern amenities such as flat-screen TVs, minibars, and en suite bathrooms with premium toiletries. Guests can unwind in style and comfort after a day of sightseeing.

Dining and Services

Indulge in a culinary journey at The Candles Restaurant, serving delectable international cuisines, or relax at The Lounge & Café Terrace with a selection of snacks and beverages. With services like currency exchange, airport transfers, and room service, Hanoi Pearl Hotel ensures a seamless and enjoyable stay.

Book your stay at Hanoi Pearl Hotel now to experience the perfect blend of luxury and convenience in Hanoi!

Important information:

Please note that from 1 September 2016, traffic regulation states that no cars are allowed around Hoan Kiem Lake every Friday evening (from 19:00) to Sunday (00:00 midnight). Kindly contact hotel for assistance and advise arrival time to ensure a smooth arrangement. The hotel's staff will assist you with transferring of luggage.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 390,000 per person per night when using an existing bed.
    People no matter the age stay for VND 780,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1094 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
M
Miyuki couple jp
8
ベトナムスタイルを満喫できるホテル
Pros:

朝食はバリエーションがあり美味しかったです。
スタッフの皆さんはとても親切でした。
屋上ラウンジからビールを飲みながら眺めるホアンキエム湖は綺麗でした。
ホテルはクラッシックなスタイルで新しくはないですが、大変趣きがあり気に入りました。

Cons:

ミニバーに甘くないコーヒーのドリップbagがあればいいなと思いました。

2026-05-23 via Nuitee
김이배 couple kr
10
2026-05-23 via Nuitee
S
sacha solo_traveller be
10
Pros:

The people

Cons:

Nothing

2026-05-22 via Nuitee
G
Geoffrey solo_traveller au
9
Pros:

Very helpful and friendly staff. Great location.

2026-05-22 via Nuitee
P
Petr couple cz
9
2026-05-22 via Nuitee
M
Marko Hofmann solo_traveller de
10
2026-05-21 via Nuitee
M
Marko Hofmann solo_traveller de
10
2026-05-21 via Nuitee
T
TAKAKO couple jp
8
満足。また、泊まります。
Pros:

立地最高で、朝食が美味しい。
スタッフがとても親切。
マッサージもリーズナブルで上手でした。
周りに美味しいベトナム料理レストランが沢山ある。

Cons:

タオルがボロボロの時があった。

2026-05-19 via Nuitee
M
Math solo_traveller ae
10
Pros:

Location and staff! Bedroom clean and functional.

2026-05-19 via Nuitee
M
Manuel couple us
9
Good location and excellent staff
Pros:

The staff was very friendly and efficient. Beginning for Ms Rachel

Cons:

Although the rooms are spacious, the furnishings are very old and dated. They really should improve this, as it makes the hotel look very old and creates an unpleasant atmosphere for guests. If they were to upgrade the furniture, they would attract more customers who would choose to stay at this hotel.

2026-05-19 via Nuitee
B
Brendan solo_traveller ae
10
Great location and superb staff
Pros:

Staff were exceptionally helpful, Rachel was amazing! Lovely hotel and great room. Great location very close to the lake.

Cons:

Nothing

2026-05-19 via Nuitee
H
HENLEY family_with_children ph
6
NOT WORTH IN MONEY VALUE
Pros:

NO.

Cons:

ARRANGEMENT OF CHAIR NOT SMOTH

2026-05-18 via Nuitee
B
Benny solo_traveller il
9
Pros:

מלון מצויין שירות מצויין מיקום נהדר

2026-05-17 via Nuitee
G
Gabrielle couple us
10
Pros:

Comfortable and spacious room! The complimentary breakfast was great! Also a cafe in front of the hotel had great egg coffee and great view of the street. Walking distance to the lake and French quarter.

2026-05-17 via Nuitee
V
Vann couple ca
9
2026-05-17 via Nuitee
C
Carlos couple cl
6
Buena ubicación
Pros:

Lo mejor es la ubicación, a buena distancia del barrio Francés y del casco antiguo

Cons:

Las habitaciones tenían ventana que daba a un muro, eran completamente oscuras y la burocracia en el cheking y chekout es agotador

2026-05-15 via Nuitee
M
MAUREL couple fr
8
2026-05-15 via Nuitee
E
elizabeth solo_traveller sg
9
2026-05-14 via Nuitee
E
elizabeth couple sg
8
2026-05-14 via Nuitee
S
Scott couple au
10
W
Pros:

Excellent location. Room was good, well set out. Loved the rooftop bar for a quiet couple after a day exploring or returning from a tour. Food was good, loved the Bahn mi
The most impressive part was the staff who were very friendly, helpful and always so positive

Cons:

Having to leave 😁

2026-05-14 via Nuitee