Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Room Quality
Noise from nearby clubs

Categories

Cleanliness
9.19
The hotel is very clean as mentioned in multiple reviews.
Service
9.66
Excellent service highlighted in many reviews.
Location
9.7
Perfect location cited frequently across reviews.
Room Quality
8.15
Rooms are reported to be a bit dated in some reviews.
Amenities
9.18
Good amenities mentioned, including great breakfast.
Value for Money
9.14
Standard quality for this hotel tier.
Food and Beverage
9.19
Good breakfast and dining options reported positively.
Overall Experience
9.36
Overall satisfaction highlighted with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:17

Property Description

Convenient Location in Hanoi Old Quarter

Located in the bustling heart of Hanoi Old Quarter, Hanoi Pearl Hotel is just a stone's throw away from the iconic Hoan Kiem Lake, offering guests a prime spot to explore the city's vibrant culture and attractions.

Luxurious Rooms and Amenities

The hotel boasts beautifully appointed rooms with parquet flooring and modern amenities such as flat-screen TVs, minibars, and en suite bathrooms with premium toiletries. Guests can unwind in style and comfort after a day of sightseeing.

Dining and Services

Indulge in a culinary journey at The Candles Restaurant, serving delectable international cuisines, or relax at The Lounge & Café Terrace with a selection of snacks and beverages. With services like currency exchange, airport transfers, and room service, Hanoi Pearl Hotel ensures a seamless and enjoyable stay.

Book your stay at Hanoi Pearl Hotel now to experience the perfect blend of luxury and convenience in Hanoi!

Important information:

Please note that from 1 September 2016, traffic regulation states that no cars are allowed around Hoan Kiem Lake every Friday evening (from 19:00) to Sunday (00:00 midnight). Kindly contact hotel for assistance and advise arrival time to ensure a smooth arrangement. The hotel's staff will assist you with transferring of luggage.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 390,000 per person per night when using an existing bed.
    People no matter the age stay for VND 780,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1149 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
S
Serge solo_traveller ca
10
Pros:

Located in old district, it connect with district life.
THIS is exactly what I was looking for.

Cons:

The TV set was not working great...anyway I was not in Hanoi to watch TV.

2026-07-04 via Nuitee
D
DAVID YOSEF family_with_children il
10
מצויין
Pros:

קרוב למרכז,צוות ידידותי ושרותי,מקום נקי חדרים מרווחים ונעמים.

Cons:

כלום

2026-07-04 via Nuitee
E
Erika solo_traveller au
9
Great hotel near the lake
Pros:

Fabulous location near the lake, close to shops, restaurants , spas. Room was comfortable.The staff were always friendly, welcoming, helpful, opened the front door for us as we left and entered.
When we left the road was closed to cars due to a marathon nearby, and the manager himself pushed our suitcases on a trolley around the corner to meet our taxi. He contacted our driver and waited with us to ensure all went smoothly.
We were very impressed!

Cons:

The gym is incredibly hot, we couldn't use it.
Also suggest they purchase a larger, or a 2nd coffee machine. It was always running out of water or beans, and people waiting, at breakfast.

2026-07-03 via Nuitee
F
Fábio solo_traveller pt
9
2026-07-03 via Nuitee
D
Dru solo_traveller us
10
2026-07-03 via Nuitee
I
Ibrahim family_with_children om
4
Pros:

Location

Cons:

Room size is very small and room furniture is old

2026-07-03 via Nuitee
F
Fábio solo_traveller pt
9
2026-07-03 via Nuitee
R
Riaz family_with_children in
7
Overall, Hanoi Pearl Hotel is a good choice because of its excellent location
Pros:

The location is excellent, with Hoan Kiem Lake, the Night Market, St. Joseph's Cathedral, shopping streets, and many popular attractions all within walking distance. There are plenty of restaurants, cafés, and local food options nearby, making it very convenient to explore Hanoi without relying much on transport.

Cons:

On the downside, the bathroom could be improved, as showering in the bathtub was not very comfortable. The breakfast menu offered limited variety and was almost the same every day. In addition, the breakfast area became quite crowded during peak hours, which made the dining experience less enjoyable.

2026-07-02 via Nuitee
R
Robert solo_traveller au
8
Great location
Pros:

The staff were very helpful when given a query regarding where local content was needed to find a store or engage in an activity. They were able to quickly arrange a vietnamese cooking class for my wife and I without hesitation.

Cons:

As our stay was for 7 days we found the breakfasts very limited having the same selection to choose from day in day out. Food that should have been hot like bacon, sausage etc was cold, not even warm. Many breakfast staples were not available at all.

2026-06-30 via Nuitee
M
Michelle couple au
10
Pros:

Perfect oasis in Hanoi. We stayed there twice during our visit to Vietnam.

2026-06-29 via Nuitee
V
Víctor extended_group es
9
2026-06-29 via Nuitee
P
paolo solo_traveller it
9
Pros:

Hotel bellissimo e posizione perfetta

Cons:

Nulla

2026-06-28 via Nuitee
R
Ryszard solo_traveller us
10
Pros:

Excellent service, special thanks to Mr. Kevin Hoang for his help.

2026-06-26 via Nuitee
G
GENEVIEVE solo_traveller fr
10
2026-06-26 via Nuitee
H
Heskestad solo_traveller no
8
Pros:

Very gold service

Cons:

Lille hard bed

2026-06-25 via Nuitee
T
Trevor solo_traveller gb
6
Pros:

The Location was really good

Cons:

The Breakfast was not good needs more varietie ..

2026-06-22 via Nuitee
A
Ana Carla Neves solo_traveller pt
9
Estadia agradável
Pros:

Excelente localização, muito central.
Bom pequeno almoço

Cons:

O pequeno almoço devia começar às 6:30, pois as excursões começam sempre muito cedo para dar tempo aos clientes de comerem.

2026-06-22 via Nuitee
K
Keren family_with_children il
10
2026-06-20 via Nuitee
M
Madhusudan solo_traveller in
10
Excellent location, great hotel.
Pros:

Location, courtesy, breakfast

Cons:

Room number 408 has a window opening onto a wall. That should be mentioned in the booking form.

2026-06-19 via Nuitee
M
Madhusudan solo_traveller in
10
Excellent location, great value.
Pros:

Location, room, staff courtesy, breakfast.

Cons:

Room number 408 had a window opening onto a wall. It should be mentioned in the booking form

2026-06-19 via Nuitee