Staybridge Suites Birmingham by IHG

Hotels
Staybridge Suites
9 (4074 reviews)
Martineau Place , Birmingham , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location
Cons:
Parking difficulties
Noisy air conditioning in some rooms

Categories

Cleanliness
8.75
Most guests found the rooms clean and well-maintained, noted specifically in the review about the cleanliness of the room and the hotel overall.
Service
9.25
Guests consistently praised the staff for being helpful and friendly, highlighting excellent customer service.
Location
9.25
The location is frequently mentioned as great and central, with easy access to attractions.
Room Quality
8.75
Rooms are described as lovely, comfortable, and well-equipped, though some reviews mentioned issues with noise.
Amenities
8.75
Rooms contain necessary amenities, and the breakfast was positively reviewed; however, some guests indicated mixed feelings about the parking situation.
Value for Money
9.25
Many guests felt that the hotel offered great value for the quality and service provided.
Food and Beverage
8.75
Breakfast received positive feedback, but some guests had mixed feelings about the food options.
Overall Experience
9.25
Overall reviews express high satisfaction, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 23:24

Property Description

Convenient City Centre Location
Staybridge Birmingham offers a central location in Birmingham with modern amenities and comfortable rooms. The hotel is just a short walk from the Bullring Shopping Centre and various dining options in the vibrant city centre.

Well-Equipped Rooms and Fitness Centre
Each room at Staybridge Birmingham is equipped with a flat-screen TV, kitchen, and air conditioning for a convenient stay. Guests can also enjoy the 24/7 fitness room with a variety of equipment available for use.

Complimentary Breakfast and Nearby Transport Links
Start your day right with a complimentary buffet breakfast at the hotel. With Birmingham New Street train station nearby and easy access to Birmingham Airport, Staybridge Birmingham ensures a seamless travel experience.

Book your stay at Staybridge Birmingham for a perfect blend of comfort and convenience.

Important information:

Discounted parking available at B4 Parking B4 6DG, under 10 minutes walk. Please contact the hotel for more information if needed.

Guests must supply first name when making a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 4074 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
J
Joanne couple gb
9
2026-06-20 via Nuitee
S
Sven couple de
7
2026-06-20 via Nuitee
C
Christoph couple ch
10
Pros:

Sehr netter Empfang, gut ausgestattetes Studio, zentrale Lage mit allem in Fussdistanz, reichhaltiges Frühstück

2026-06-20 via Nuitee
J
Janmellor couple gb
8
2026-06-19 via Nuitee
F
Francesca couple it
9
Pros:

Ottima la colazione e nella sala a disposizione h24 caffè, the e diversi tipi di latte. Il personale è stato gentilissimo e disponibile e la camera e bagno sempre pulitissimi.
La posizione dell'hotel è strategica a pochi minuti da più di una stazione ferroviaria.

Cons:

il letto per me era veramente scomodo anche se all'apparenza era alto e soffice

2026-06-18 via Nuitee
L
Laura solo_traveller gb
10
Pros:

Everything was perfect

2026-06-17 via Nuitee
S
Simon solo_traveller gb
10
Was a great place to stay for a short business trip if you need to be located nearby New Street.
Pros:

Everything was great. I was particularly impressed with the staff who were all very friendly and helpful. Breakfast was surprisingly good as had lots of choice. Rooms were clean and comfortable.

Cons:

Nothing.

2026-06-15 via Nuitee
J
Julie solo_traveller gb
10
Lovely, clean hotel in central location!
Pros:

Beautiful clean rooms, comfortable beds, good amenities and helpful staff.

Cons:

Could have more tables in dining area, we were up early so it did not affect us but there were a few people waiting for a table to become free before they could have their breakfast.

2026-06-15 via Nuitee
G
Gregory family_with_children be
7
Excellent à certains égards (personnel, petit déjeuner), très moyen à d’autres
Pros:

Personnel hyper disponible et sympathique
Petit déjeuner délicieux et varié
Canapé lit étonnamment confortable

Cons:

L’essentiel était très propre mais il y avait de la saleté au sol et sur les rideaux
L’établissement se situe dans un quartier commercial en déshérence… pour une arrivée tardive cela signifie se retrouver dans des rues presque vides et peuplées de personnages interlopes.
On ne peut pas ouvrir les fenêtres et la ventilation ne rafraîchit pas suffisamment

2026-06-15 via Nuitee
R
Robin couple gb
8
A very pleasant stay
Pros:

Very comfortable bed. Good shower. Very good breakfast choices

Cons:

Duvet too heavy and warm for summer use

2026-06-15 via Nuitee
I
Ian solo_traveller gb
10
Perfect
Pros:

Location, facilities

Cons:

Nothing

2026-06-14 via Nuitee
T
Tricia solo_traveller au
10
Pros:

Lovely friendly and helpful staff

2026-06-14 via Nuitee
M
michael solo_traveller gb
8
Pros:

All good

2026-06-14 via Nuitee
T
Talitha solo_traveller gb
10
2026-06-14 via Nuitee
D
Daisy solo_traveller gb
8
Lovely spacious (albeit hot) rooms
Pros:

The gentleman at reception was very kind, making all of our family feel very comfortable. I think he may have been a manager as he was dashing round a lot and we saw him a lot throughout our stay. He let us know where to have breakfast, timings, wifi etc. The room was very spacious and was equipped well.

Cons:

The rooms were very hot! We put the air con on as soon as we arrived which sounded like it was working. However when we came home from dinner, the room was boiling again. When you take your card out the air con stops working as all the electricity goes off. Anyway it got to 11pm and the air conditioning clearly wasn't working properly and as we were only there for one night, we didn't realize it wasn't working until the middle of the night. The staff were very quick to bring us a fan at midnight though which was excellent.

2026-06-14 via Nuitee
D
Donna couple gb
10
2026-06-14 via Nuitee
A
Akıncı family_with_children gb
9
2026-06-13 via Nuitee
J
Jay solo_traveller gb
8
2026-06-13 via Nuitee
M
Michael solo_traveller gb
10
2026-06-13 via Nuitee
M
Modupe couple gb
9
Lovely stay at staybridge suites Birmingham
Pros:

Excellent location, walking distance to the station

Cons:

Nothing

2026-06-13 via Nuitee