Staybridge Suites Birmingham by IHG

Hotels
Staybridge Suites
9 (4112 reviews)
Martineau Place , Birmingham , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location
Cons:
Parking difficulties
Noisy air conditioning in some rooms

Categories

Cleanliness
8.75
Most guests found the rooms clean and well-maintained, noted specifically in the review about the cleanliness of the room and the hotel overall.
Service
9.25
Guests consistently praised the staff for being helpful and friendly, highlighting excellent customer service.
Location
9.25
The location is frequently mentioned as great and central, with easy access to attractions.
Room Quality
8.75
Rooms are described as lovely, comfortable, and well-equipped, though some reviews mentioned issues with noise.
Amenities
8.75
Rooms contain necessary amenities, and the breakfast was positively reviewed; however, some guests indicated mixed feelings about the parking situation.
Value for Money
9.25
Many guests felt that the hotel offered great value for the quality and service provided.
Food and Beverage
8.75
Breakfast received positive feedback, but some guests had mixed feelings about the food options.
Overall Experience
9.25
Overall reviews express high satisfaction, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 23:24

Property Description

Convenient City Centre Location
Staybridge Birmingham offers a central location in Birmingham with modern amenities and comfortable rooms. The hotel is just a short walk from the Bullring Shopping Centre and various dining options in the vibrant city centre.

Well-Equipped Rooms and Fitness Centre
Each room at Staybridge Birmingham is equipped with a flat-screen TV, kitchen, and air conditioning for a convenient stay. Guests can also enjoy the 24/7 fitness room with a variety of equipment available for use.

Complimentary Breakfast and Nearby Transport Links
Start your day right with a complimentary buffet breakfast at the hotel. With Birmingham New Street train station nearby and easy access to Birmingham Airport, Staybridge Birmingham ensures a seamless travel experience.

Book your stay at Staybridge Birmingham for a perfect blend of comfort and convenience.

Important information:

Discounted parking available at B4 Parking B4 6DG, under 10 minutes walk. Please contact the hotel for more information if needed.

Guests must supply first name when making a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 4112 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
J
Joanne solo_traveller gb
9
2026-07-04 via Nuitee
M
Mohamed couple au
10
Excellent, comfortable stay with outstanding service, perfect location & a truly welcoming team
Pros:

Excellent, comfortable stay with outstanding service, perfect location & a truly welcoming team.

Communication before our trip was top‑notch, with all questions answered promptly. On arrival, Priya at reception was exceptional and guided us clearly on how to get around Birmingham using all available transport options.

Breakfast exceeded expectations, and Anna from the Hub Kitchen provided warm, personalised service every morning. Throughout our two‑week stay, Kirt (Manager) and Disha were consistently helpful — customer service truly second to none.

The location is ideal, just a 5‑10 minute walk to the shopping mall and public transport. Having halal restaurants right next to the building was a great convenience. The apartment was extremely clean and exactly as advertised.

Overall, a very positive experience and highly recommended.

Cons:

The last couple of days were unusually warm due to an unexpected heat wave, and a small adjustment to the central air‑conditioning would have made the stay even more comfortable.

2026-07-04 via Nuitee
P
PAUL solo_traveller us
8
Great for long term stays
Pros:

Clean, central location, free laundry, good free breakfast, kitchenette

Cons:

Although centrally located the property accesses onto Corporation Street, which is full of undesirables.

2026-07-03 via Nuitee
A
Ann solo_traveller mt
4
Not what I expected!
Pros:

The location is good close to train and Bull Ring and other areas of cultural interest were within walking distance.

Cons:

AC did not work in room. First night a fan was offered. 2nd night iac was fixed. 3rd night not working again but we were offered an upgrade where the ac worked. Safe did not work. Was fixed and then it broke again. Hallways are lit with halogen light bulbs. Very inefficient lighting and causing unnecessary heat in hallways. Can't understand how this place had high ratings which I based my decision on!

2026-07-03 via Nuitee
S
Shada solo_traveller ps
9
Pros:

The staff were exceptionally welcoming, friendly, and helpful throughout my stay. The room was spotlessly clean, comfortable, and well maintained. I had a great experience and would definitely choose to stay here again. Highly recommended..

Cons:

Nothing.

2026-07-03 via Nuitee
T
Thierry solo_traveller fr
10
Ma meilleure chambre d'hôtel depuis très longtemps
Pros:

La chambre est immense avec une cuisine équipée comme à la maison.
Le petit déjeuner est plus que complet, un régal.

2026-07-03 via Nuitee
F
fischiris solo_traveller ch
8
Pros:

Die Lage ist sehr zentral. Das Frühstück ist top. Untertags kann man sich Kaffe holen.

Cons:

Die WC-Spülung funktionierte nicht richtig. Das Waschbecken war von Anfang an verstopft und roch dementsprechend.

2026-07-02 via Nuitee
S
Stephen solo_traveller gb
10
2026-07-02 via Nuitee
S
Sarah solo_traveller gb
4
Could have been better
Pros:

The staff were nice and the facilities great

Cons:

The natural air fan sounded like a moped and couldn’t be turned off unless to electric in the room was off as advised by staff. Couldn’t sleep with the racket it made so opted to not have electricity. Air con was pretty useless so room was roasting. Sheets have a suspicious amount of hair that definitely was mine in them but really trying not to think about that one.

2026-07-01 via Nuitee
A
Abdul-Malik couple om
10
2026-07-01 via Nuitee
A
Aboubakrine solo_traveller gb
8
Overall a good place, just watch out for the price.
Pros:

Breakfast was great and having a laundry room is a nice plus.

Cons:

No fresh air in the building. I like to crack open my windows, so that wasn't possible here.

2026-06-30 via Nuitee
F
FIDALY solo_traveller mg
9
Pros:

J'ai aimé la cuisine dans la chambre très paritaire avec les enfants

Cons:

Le fait d'attendre ma chambre à l'arrivé. Et aussi le nettoyage 0/10

2026-06-30 via Nuitee
S
SIU FUN couple be
9
Pros:

Nice staff, good location ( very close to train station ), comfortable bed, clean.

Cons:

There are homeless people and drug users on the street

2026-06-30 via Nuitee
B
B solo_traveller gb
8
2026-06-29 via Nuitee
S
Steven couple gb
8
It was very good value for money. I would definitely stay again.
Pros:

Location. Cleanliness. Staff. Value for money

Cons:

I was there on a very hot weekend and the air-conditioning was averaging around 20 degrees

2026-06-29 via Nuitee
J
Jocelyn solo_traveller fr
10
Pros:

Le petit déj avec beaucoup de choix, pour tous les goûts !
Chambre super confortable
Proche de la gare
Personnel sympa

Cons:

Un peu cher mais c'est l'Angleterre

2026-06-28 via Nuitee
C
Cecile couple gb
10
Would highly recommend Staybridge, very central location, outside tram stop, 3 minutes walk to the bullring mall..
Pros:

Very spacious rooms with lots of amenities, very nice staff, super breakfast included..

Cons:

Nothing

2026-06-28 via Nuitee
C
Cristian solo_traveller ro
10
Pros:

Locatia aproape de gara, camera spatioasa cu bucatarie complet utilata, mic dejun foarte bun,personal amabl

Cons:

Nimic

2026-06-28 via Nuitee
D
Douglas couple gb
9
Pros:

Very quiet - no street tram noise.

2026-06-28 via Nuitee
S
Samreen couple gb
8
Comfy stay, okay-ish room but good staffs.
Pros:

Nice staffs and rooms. Equipped kitchenette. I had forgotten some gadgets and housekeeping team had kept it safe for me. Pantry with vending machines was a good touch

Cons:

Location. Nearest parking is 7-8 mins walk away, though there is a discount for guest walking back and forth with luggage is something i didn’t like

2026-06-28 via Nuitee