Hyatt Place Omaha/Downtown-Old Market

Hotels
•
Hyatt Place
8.4 (1137 reviews)
540 South 12th Street , Omaha , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast options
Cons:
Cold pool
Noise issues
Room comfort concerns

Categories

Cleanliness
8.24
Cleanliness was praised, but some concerns about room conditions were noted.
Service
9.01
Multiple reviews highlight staff as friendly and helpful, contributing to a positive experience.
Location
9.05
The location received consistent praise as convenient and desirable.
Room Quality
7.5
Mixed sentiments; some negative mentions about room warmth and noise issues.
Amenities
8.03
Amenities like a pool were mentioned but could not meet family needs at times.
Value for Money
8.29
Overall value perception is positive, though some specific complaints were noted.
Food and Beverage
8.64
Breakfast options received good feedback, especially for dietary needs.
Overall Experience
8.41
Overall satisfaction is mostly positive with acknowledgment of areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Amenities
The Hyatt Place Omaha/Downtown – Old Market offers a range of luxurious amenities including a heated indoor pool and a 24-hour fitness centre.

Convenient Features
Each room is equipped with a flat-screen cable TV, refrigerator, and dining area for utmost convenience. Free WiFi is also provided throughout the property.

Ideal Location
Located just 1 km from CenturyLink Center and within walking distance to TD Ameritrade Park, our hotel is the perfect choice for both business and leisure travelers. Don't miss out on exploring the nearby Henry Doorly Zoo & Aquarium, just 4 km away.

Book your stay at Hyatt Place Omaha/Downtown – Old Market now to experience the perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 2, 2026 until Tue, Jun 9, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 1137 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 8.41
L
LaCyndria • solo_traveller • us
10
Awesome
Pros:

Everything

Cons:

Only that I didn't get up for breakfast 😒

2026-06-13 • via Nuitee
J
jazmine • family_with_children • us
1
The heavy set woman was very racist and we will have a lawsuit
Pros:

The property was atrocious because of the racist staff

Cons:

The rude and racist staff were terrible

2026-06-13 • via Nuitee
I
Ihor • family_with_children • us
5
2026-06-13 • via Nuitee
D
DeFries • solo_traveller • us
9
Pros:

Location great for old market and museum visits.

Cons:

The mens restroom in the lobby area after breakfast was not working. Both urinal and toilets are not flushed. Went to the counter and told staff. It had already been informed. Too bad someone didn't go place sign on door not working before going in to find the problem .

2026-06-11 • via Nuitee
D
Debra • couple • us
9
2026-06-08 • via Nuitee
L
Lager • solo_traveller • us
8
2026-06-08 • via Nuitee
R
Renae • couple • us
6
2026-06-07 • via Nuitee
D
Darren • solo_traveller • us
8
2026-06-05 • via Nuitee
J
Juan Carlos • family_with_children • us
10
2026-06-04 • via Nuitee
L
Lexi • couple • us
10
Clean
2026-06-04 • via Nuitee
J
John • family_with_children • us
9
2026-06-03 • via Nuitee
J
Julee • solo_traveller • nl
10
2026-06-01 • via Nuitee
V
valmai • solo_traveller • gb
10
Take food
Pros:

Easy parking. Felt safe. Great location. Staff helpful.
Very easy comfortable stay

Cons:

No restaurant and only salad or pizza on offer. Breakfast not replenished in last half hour

2026-06-01 • via Nuitee
F
Felicidad • family_with_children • es
9
2026-06-01 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-06-01 • via Nuitee
N
Nefertiti • solo_traveller • us
10
2026-05-30 • via Nuitee
M
Massimiliano • extended_group • it
8
2026-05-27 • via Nuitee
M
Marcella • solo_traveller • us
8
Pros:

Staff was friendly & helpful.

Cons:

Check in took long , I booked two rooms but was only able to check into one at 3pm . We stayed before & never had problems that's why we came back.

2026-05-26 • via Nuitee
K
Kolby • solo_traveller • us
5
2026-05-26 • via Nuitee
K
Karen • solo_traveller • us
10
Pros:

Very spacious rooms with all of the amenities one could need, beautiful common area with a great breakfast, location right in the heart of the historic district with many restaurants within a few blocks.

2026-05-26 • via Nuitee