The Pinnacle Hotel and Suites

Hotels
Santa Ana Avenue, Davao Del Sur , Davao City , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable stay
Good food variety
Cons:
Outdated facilities
Location issues
Maintenance problems

Categories

Cleanliness
6.8
The hotel needs some renovation since most of the furnitures are dated.
Service
9.3
Very friendly and helpful staff; they made extra effort to ensure safety during an earthquake.
Location
6.8
Difficult to walk to the mall; lack of sidewalks and heavy pedestrian congestion.
Room Quality
7.3
Comfortable but mentioned issues with clogged sink and outdated facilities.
Amenities
7.8
Pool and gym were out of action during the visit.
Value for Money
7.8
Price seemed discounted but the quality did not meet expectations.
Food and Beverage
8.8
Decent food and good buffet breakfast with a great variety.
Overall Experience
7.8
Overall experience was mixed; some staff were great but facilities were lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:19

Property Description

Luxurious Accommodations

The Pinnacle Hotel and Suites in Davao City Centre offers stylish rooms with modern amenities such as flat-screen TVs, minibars, and free Wi-Fi. The elegant parquet flooring and en suite bathrooms with complimentary toiletries provide a touch of luxury for guests.

Convenient Facilities

Guests can take advantage of the indoor pool and hot tub, perfect for relaxation after a busy day of sightseeing. The 24-hour front desk, free parking, and car rental services make exploring the area hassle-free. Additionally, the on-site restaurant serves a delicious array of local and Western dishes to satisfy any craving.

Exceptional Services

From arranging tours to providing laundry service, the attentive staff at The Pinnacle Hotel and Suites ensures a comfortable stay for every guest. Whether you need airport transfers or special dietary meals, your needs are met with professionalism and care.

Book your stay at The Pinnacle Hotel and Suites for a memorable and convenient experience in Davao City Centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DVO

Location

Guest Reviews

Cleanliness: 6.8
Service: 9.3
Location: 6.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 8.8
Overall Experience: 7.8
C
Christie Mae family_with_children im
5
2026-08-04 via Nuitee
C
Christie Mae family_with_children im
4
2026-08-02 via Nuitee
G
Geramae solo_traveller gb
9
2026-07-01 via Nuitee
T
Tony solo_traveller us
10
We stayed here 4 years ago and liked it. It’s even better now after renovations. Modern and clean.
Pros:

Newly renovated. Top quality.

Cons:

Facilities were top notch.

2026-05-28 via Nuitee
G
Garry solo_traveller au
5
2026-05-04 via Nuitee
H
Hazel family_with_children gb
7
2026-04-22 via Nuitee
H
Hazel solo_traveller us
8
2026-04-11 via Nuitee
A
Alan family_with_children au
9
Pros:

Very comfortable hotel with friendly and helpful staff.

Cons:

Only found out when I arrived that the pool and gym were out if action but I got upgraded to a suite

2025-12-18 via Nuitee
O
Otterson solo_traveller us
10
best place to stay in davao
Pros:

the staff

Cons:

location

2025-12-09 via Nuitee
C
Charilyn family_with_children ph
8
Pros:

Comfortable

Cons:

Clogged sink

2025-11-14 via Nuitee
L
Leigh solo_traveller au
8
2025-10-28 via Nuitee
M
Maria Cristina family_with_children ph
8
Staff makes extra effort to make their customers safe.
Pros:

We stayed in Pinnacle during the strong quake of 7.6. I like how their staff looked after us and made extra effort to make us safe. I would like to commend their staff Rafael who assisted me to reach 8th floor from 5th floor to get my daughter who was sleeping. He also assisted to reach the basement.

Cons:

This hotel is clean and food is decent. However, the hotel needs some renovation since most of the furnitures are dated.

2025-10-12 via Nuitee
B
Bartłomiej Pietras family_with_children ca
10
Great place to stay in the hearth of Davao
Pros:

Helpful and friendly staff, nice rooms, tasty buffet breakfast, great variety. Good location in the city center and close to everything.

Cons:

Some minor maintenance issues, but they were barely an inconvenience. No safe in the rooms, nowhere to store valuables.

2025-09-20 via Nuitee
G
Gerald family_with_children
6
Pros:

good place to stay :)

2025-09-16 via Nuitee
W
william family
10
Pros:

Difficult to walk to the mall though it is one street away. Lack of sidewalks and vehicles blocking pedestrians forcing to walk on busy street. During peak hours, there is competition for any services due to medical school and elementary school students converging along with tourists and visitors.

2025-09-11 via Nuitee
P
Phadaennok couple th
8
2025-09-05 via Nuitee
G
Genelyn family_with_children au
2
Disappointed
Pros:

I like the housekeeping staff, they are very approachable.

Cons:

1st.
I didn't like the facility,as they didn't check the room if its ready or not. When I arrived at the room. Keys didn't work as the door was no battery. I waited for 25 minutes, standing at the door. I even requested to move to another room but they didn't allow me as I was so tired from travelling.
2nd.
On the second day of stay.
TV is not working ( turning on and off ). I called the receptionist and I was asking if I could change the room again because TV is not working. They told me, I can but I have to wait till 8 am. I waited until 9.30 am. They didn't take action until I raised my concerns again.
My stay was not good. I was supposed to relax, but the facility is stressing me.

2025-09-05 via Nuitee
R
Robert couple hk
3
Tired and basic, you can find a better hotel, and the hotel, you can do better than that.
Pros:

Entrance and check was pleasant and efficient.

Cons:

No heater for the shower, cold shower. The pictures in the brochure (your website Booking.com). Are not as advertised. This is a very tired hotel, the superior room, was a looooong way from such a grand title. The price was discounted and the pics suggested we had found a really good deal. Ahhh nooo

Our room key didn’t work, so engineer came and took lock apart and repaired it.

We only stayed for one night as we had an early flight.

Checking out was straight forward until I asked for a taxi, and instead we were asked to sit and wait while our room was checked ? Seriously ? Some 10 mins late, check out employee reported back, room all In order, he will now order a taxi.

I have travelled extensively for many years and have never been told to wait while they check my room to see if I stole the kettle or packed an old towel 🙈

Photos of rooms and general guest areas should be checked and updated.

2025-08-18 via Nuitee
T
Tom van Wouw family_with_children nl
6
2025-08-17 via Nuitee
N
Norsalem couple ph
5
2025-08-15 via Nuitee