Quality Hotel Point Cook

Hotels
Quality Inn
7.4 (546 reviews)
454 Point Cook Road , Point Cook , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Comfortable beds
Cons:
Cleanliness issues
Limited food options
Staff responsiveness

Categories

Cleanliness
4.79
Several reviews highlighted issues with cleanliness, including mold and unclean pool areas.
Service
8.26
Mixed reviews on service; some encountered issues with responsiveness from staff.
Location
8.8
Good location noted in several reviews, especially for accessibility.
Room Quality
8.25
Most rooms were described as spacious and comfortable.
Amenities
6.78
Limited amenities reported, particularly regarding dining options.
Value for Money
7.74
Some reviews indicated value for money, but others felt it was over-priced.
Food and Beverage
6.29
Many reviews noted the restaurant was closed during the stay, affecting overall experience.
Overall Experience
8.26
Overall experiences varied; some enjoyed the stay while others expressed significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:02

Property Description

Luxurious Amenities
Quality Suites Seasons 5 offers an array of luxurious amenities including an indoor pool, fitness centre, and spa with various packages and treatments available. Most suites feature a spa bath for added relaxation during your stay.

Convenient Location
Conveniently situated just a short drive from Werribee Open Range Zoo, Sanctuary Lakes Shopping Centre, and Sanctuary Lakes Golf Club, our hotel provides easy access to popular attractions in the area. Melbourne Airport is also just a 30-minute drive away.

Elegant Event Spaces
With an on-site chapel, gazebo, and grand ballroom, Quality Suites Seasons 5 is the perfect venue for weddings, receptions, and corporate events for up to 500 guests. Our picturesque setting adds a touch of elegance to any special occasion.

Experience luxury and convenience at Quality Suites Seasons 5. Book your stay now to indulge in our premium amenities and services.

Important information:

Housekeeping services are not available on Sundays and public holidays.

Smoking in any unit will incur an additional charge of AUD 300.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 546 reviews
Cleanliness: 4.79
Service: 8.26
Location: 8.8
Room Quality: 8.25
Amenities: 6.78
Value for Money: 7.74
Food and Beverage: 6.29
Overall Experience: 8.26
D
Dennis couple au
8
2026-06-22 via Nuitee
I
Irene solo_traveller au
9
Comy beds to rest after a long day. Close to point cook Shops, McDonalds and other restaurants
Pros:

Convenient location for my work in Western suburbs

Cons:

The lighting needs to be improved in carpark to direct to reception and the villas

2026-06-19 via Nuitee
U
Ute solo_traveller au
8
Overall I would be happy to recommend your hotel to others and would stay there again.
Pros:

Bed and pillows were comfortable. Ensuite was a good size and room felt 'roomy'. Parking facilities were good and there was sufficient outside lighting at night.

Cons:

Ensuite sink had a blockage and slow to drain. I turned on the AC and it appeared to sound like it was 'hunting' and not producing a constant air flow. The room is large enough to have a breakfast table and a couple of good table chairs. I thought the black chair was below par for the standard of accommodation that you have established.

2026-06-19 via Nuitee
I
IlzelR couple nz
8
Amazing find - quiet and comfortable stay.
Pros:

It was such a nice find for the price. It was well located outside of Melbourne CBD you could drive in and spend the day in the CBD, there was also easy shopping nearby for a quick shop or something to eat. The room and bathroom was exceptionally big for what one would normally expect, the shower was awesome. The staff were really friendly and helpful.

Cons:

I would have loved a kitchenette to cook for myself but it is a small thing and this would not put me off staying again. The heated pool could have done with more heat it was a bit chilly for my liking.

2026-06-16 via Nuitee
M
mary solo_traveller nz
10
2026-06-12 via Nuitee
K
Kerrilee family_with_children au
10
Very happy, thank you
Pros:

It was very comfortable and clean, and very spacious.

Cons:

The door closed behind me while unpacking the car and I didnt have the key or my phone with me. The key was plugged in for the power/lights to be on, so I didnt even think to take it with me, or ensure the door remained open. Staff were very helpful though, and got us sorted very quickly.

2026-06-09 via Nuitee
K
Kim extended_group au
8
Comfortable.
Pros:

Size of the rooms were great and they were clean & modern. Location is very quiet. Staff were helpful.

Cons:

Rooms weren't serviced daily which would be fine if adequate supplies were left at the beginning of the stay, however we were left with 1 soap & 1 milk for 2 people for 3 nights. We did go to reception & they were happy to supply more. The most annoying thing was that the TV does not receive free to air stations eg ABC, SBS etc.

2026-06-09 via Nuitee
J
Jarryd solo_traveller au
10
2026-06-09 via Nuitee
K
Kiazolu solo_traveller au
10
Pros:

Every thing

2026-06-08 via Nuitee
M
Mario solo_traveller au
9
Pros:

Location is good,very clean and peaceful place

Cons:

Not enough fork,knife's and there was spoons to stir the coffee

2026-06-07 via Nuitee
T
Troy couple au
10
2026-06-01 via Nuitee
R
Ravinder couple au
5
2026-05-26 via Nuitee
K
Kiazolu solo_traveller au
10
Was great place
Pros:

Nice place to stay

Cons:

Nice place to sleep

2026-05-25 via Nuitee
G
Gill couple au
5
OK location for our group
Pros:

Modern fittings, comfortable large bed, quite location

Cons:

No hair dryer, very challenging to get the TV 'on' free to air, meal arrangements for our group unusual. No choice of wine other than red, when chicken and fish were on the menu.

2026-05-17 via Nuitee
C
Carol solo_traveller au
9
Quiet and relaxing
Pros:

The location is quiet and peaceful. The shower is spacious with a huge shower head. The bed was comfortable.

Cons:

I didnt know where and when breakfast was.

2026-05-13 via Nuitee
P
Privitelli solo_traveller au
9
2026-05-09 via Nuitee
G
Gary couple au
10
2026-05-07 via Nuitee
N
Noor family_with_children gb
5
2026-04-24 via Nuitee
B
Baohm solo_traveller au
8
2026-04-23 via Nuitee
B
Brennan solo_traveller au
10
2026-04-23 via Nuitee