Hotel Caroline

Hotels
8.7 (7883 reviews)
Gudrunstraße 138 , Vienna , at

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Limited variety at breakfast
Surrounding area cleanliness issues

Categories

Cleanliness
8.57
Many guests highlighted the cleanliness of the hotel, with several mentions of very clean rooms.
Service
9.07
The reception staff were often described as friendly and helpful, contributing positively to guest experiences.
Location
8.88
The hotel is conveniently located near public transport and city attractions, making it easy for guests to explore.
Room Quality
8.57
Guests report large and comfortable rooms, contributing to an overall positive room quality experience.
Amenities
8.77
The hotel provides good amenities, including breakfast and facilities that were appreciated by guests.
Value for Money
8.38
The pricing was generally viewed as reasonable, though some guests expected slightly more variety in breakfast.
Food and Beverage
8.48
Breakfast options received some criticism for lack of variety, although many enjoyed the offerings available.
Overall Experience
8.88
Guests expressed a high level of satisfaction overall, with many stating they would return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:44

Property Description

Historic Charm and Modern Style

Hotel Caroline, nestled in Favoriten district, seamlessly blends historic charm with modern style. Located just 800 meters from Hauptbahnhof Train Station, our hotel comprises both a historic and a stylish new building, offering a unique accommodation experience.

Convenient Location and Accessibility

Situated near the popular Favoritenstraße shopping street and a short 5-minute walk to Keplerplatz Underground Station (line U1), Hotel Caroline provides easy access to Vienna's city center and its iconic attractions in under 10 minutes. Explore the city with convenience and ease during your stay with us.

Elegant Rooms and Exceptional Services

Indulge in our elegant and friendly rooms, start your day with a traditional Viennese breakfast buffet, and stay connected with complimentary WiFi and a free internet terminal at the reception. Experience comfort and convenience at Hotel Caroline.

Book your stay now and immerse yourself in the charm of Vienna at Hotel Caroline.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 7883 reviews
Cleanliness: 8.57
Service: 9.07
Location: 8.88
Room Quality: 8.57
Amenities: 8.77
Value for Money: 8.38
Food and Beverage: 8.48
Overall Experience: 8.88
S
S • solo_traveller • de
8
Pros:

The Room was well clean and spacious. Variety of choices for Breakfasts.

Cons:

There is nothing I didn't like

2026-06-20 • via Nuitee
F
FRANCOISE • solo_traveller • fr
8
Pros:

.

Cons:

.

2026-06-20 • via Nuitee
J
Jessica • extended_group • de
10
2026-06-20 • via Nuitee
E
Edita • solo_traveller • lt
10
2026-06-20 • via Nuitee
M
Marta • family_with_children • pl
9
Pros:

Dobra lokalizacja na postój w drodze do Chorwacji. Miły personel. Płatny ale wygodny, duży parking.

Cons:

Nic

2026-06-20 • via Nuitee
Y
YAndonie • solo_traveller • cl
7
2026-06-20 • via Nuitee
D
Diego • family_with_children • it
8
2026-06-19 • via Nuitee
M
Monika • couple • de
9
Sehr zu empfehlen für einen Städtetrip, die Nähe zum Hbf. ist super. Alles sauber, großes Zimmer und leckeres Frühstück!
Pros:

Für uns war die Nähe zum Hbf. Wien wichtig, ca. 10 Minuten zu Fuß und die Möglichkeit, unsere E-Bikes sicher unterzustellen. Sehr vielfältiges Frühstücksbuffet mit verschiedenen Brötchen, Croissants, Kuchen, Wurst und Käse usw. Alles, was das Herz begehrt.

Cons:

Wir hatten ein Zimmer zur Hofseite, sehr positiv, trotzdem waren sehr früh morgens (schon vor 6 Uhr) Gäste oder/und Personal im Innenhof zum Rauchen und Quatschen, das war das einzig Negative. Vielleicht ist das aber auch nicht immer so.

2026-06-19 • via Nuitee
K
Katrin • couple • de
8
Sehr gutes Preis-Leistungsverhältnis
Pros:

Zentrale Lage

2026-06-19 • via Nuitee
E
Eugene • solo_traveller • us
10
Pros:

Everything. Good breakfast. Good location. Close to 0 tram to train station and U1 underground subway.

2026-06-19 • via Nuitee
G
Gregory • solo_traveller • us
10
Pros:

Great spot. Excellent service

2026-06-18 • via Nuitee
P
Peter • couple • ch
9
Hat alles gepasst. Gute Restaurants in der Nähe!
2026-06-18 • via Nuitee
D
Doroteea Andreea • solo_traveller • ro
10
Pros:

Exceptional!

2026-06-18 • via Nuitee
H
Hong • solo_traveller • ca
8
Pros:

The room is quite spacious and very clean

Cons:

We arrived in the afternoon of June 9th. The man at the reception was quite rude and impolite throughout the check in process. He acted as if we bothered him a lot. We didn’t feel welcome at all.

2026-06-18 • via Nuitee
V
Viatcheslav • family_with_children • de
9
2026-06-18 • via Nuitee
H
Hao • solo_traveller • cn
10
2026-06-18 • via Nuitee
N
Norbert • couple • de
10
Sehr angenehmer Aufenthalt, Personal freundlich, Nähe zu Öffis sehr gut
2026-06-18 • via Nuitee
F
Fanni • solo_traveller • hu
10
Pros:

A személyzet a recepción nagyon kedves volt. Az Eurovíziós Dalfesztivál alatt voltunk ott, mégis ár-érték arányban szuper volt. Jobb szobát kaptunk, mint amit foglaltunk. A reggeli választéka is nagyon jó. A főpályaudvar nincs messze.

Cons:

Éjjel zúgott a szellőzető, de igazából tudtunk tőle aludni.

2026-06-17 • via Nuitee
J
Javier • solo_traveller • es
10
Pros:

Su ubicación, su tranquilidad y el confort de la habitación que además cuenta con una cama muy cómoda para asegurar el descanso. El desayuno más que correcto, pero se echa de menos más variedad de patos calientes.

2026-06-17 • via Nuitee
G
Gisela • solo_traveller • at
10
Pros:

Ich war schon öfter im Hotel Caroline und freue mich jedesmal über den herzlichen Empfang,, das gute Frühstück mit allem was das Herz begehrt und mein gemütliches Einzelzimmer , vom Bahnhof aus ist das Hotel gut zu Fuss in ca 15 bis 20 Minuten erreichbar und ich schätze die Nähe zur Lifechurch Wien in der Leebgasse , es gibt auch einen grossen hoteleigenen Parkplatz für Gäste die mit dem Auto anreisen , alles in allem , sehr zu empfehlen

2026-06-16 • via Nuitee