Hotel Caroline

Hotels
8.7 (8268 reviews)
Gudrunstraße 138 , Vienna , AT
+43 1 6048070

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Limited variety at breakfast
Surrounding area cleanliness issues

Categories

Cleanliness
8.57
Many guests highlighted the cleanliness of the hotel, with several mentions of very clean rooms.
Service
9.07
The reception staff were often described as friendly and helpful, contributing positively to guest experiences.
Location
8.88
The hotel is conveniently located near public transport and city attractions, making it easy for guests to explore.
Room Quality
8.57
Guests report large and comfortable rooms, contributing to an overall positive room quality experience.
Amenities
8.77
The hotel provides good amenities, including breakfast and facilities that were appreciated by guests.
Value for Money
8.38
The pricing was generally viewed as reasonable, though some guests expected slightly more variety in breakfast.
Food and Beverage
8.48
Breakfast options received some criticism for lack of variety, although many enjoyed the offerings available.
Overall Experience
8.88
Guests expressed a high level of satisfaction overall, with many stating they would return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:44

Property Description

Historic Charm and Modern Style

Hotel Caroline, nestled in Favoriten district, seamlessly blends historic charm with modern style. Located just 800 meters from Hauptbahnhof Train Station, our hotel comprises both a historic and a stylish new building, offering a unique accommodation experience.

Convenient Location and Accessibility

Situated near the popular Favoritenstraße shopping street and a short 5-minute walk to Keplerplatz Underground Station (line U1), Hotel Caroline provides easy access to Vienna's city center and its iconic attractions in under 10 minutes. Explore the city with convenience and ease during your stay with us.

Elegant Rooms and Exceptional Services

Indulge in our elegant and friendly rooms, start your day with a traditional Viennese breakfast buffet, and stay connected with complimentary WiFi and a free internet terminal at the reception. Experience comfort and convenience at Hotel Caroline.

Book your stay now and immerse yourself in the charm of Vienna at Hotel Caroline.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.7
Based on 8268 reviews
Cleanliness: 8.57
Service: 9.07
Location: 8.88
Room Quality: 8.57
Amenities: 8.77
Value for Money: 8.38
Food and Beverage: 8.48
Overall Experience: 8.88
M
Maxl • family_with_children • at
7
2026-10-31 • via Nuitee
A
Andreas • couple • at
9
Pros:

Deluxe Doppelzimmer sehr geräumig. Hatten ein ruhiges Zimmer zum Innenhof. Gutes Frühstück. Große, sichere Parkplätze in Halle nebenan (zusätzlich zu zahlen).

2026-10-31 • via Nuitee
V
Veronika • family_with_children • hu
9
2026-10-31 • via Nuitee
C
Corinna • family_with_children • at
10
Pros:

Tolles Familienzimmer, sehr gemütlich

2026-10-30 • via Nuitee
S
stefan • family_with_children • at
10
Pros:

Alles bestens - bis genau vorm Hotel - U-Bahn in5 min erreichbar

2026-10-30 • via Nuitee
S
Sandrine • couple • fr
9
Pros:

Accueil très professionnel chambre spacieuse et équipement conforme à la description - petit déjeuner excellent et emplacement à 5 mn à pied du métro centre historique bon rapport qualité prix nous recommandons 😀

Cons:

Rien

2026-10-30 • via Nuitee
F
FREDERIC MOULIN • solo_traveller • rs
9
2026-10-29 • via Nuitee
A
Andreas • couple • ch
9
2026-10-29 • via Nuitee
M
Michaela • family_with_children • cz
10
Top hotel za památkami Vídně.
Pros:

Dokonalost! Hotel čistý, voňavý, pokoj velký, snídaně chutná. Ochotný pan recepční, možnost uschovat kufr. Poloha skvělá-2 zastávky tramvaje na Hlavní nádraží i v blízkosti metro U1 do centra.

Cons:

Není co vytknout. Fitko ani wellness jsme nevyužili.

2026-10-28 • via Nuitee
M
Markus • extended_group • at
10
2026-10-27 • via Nuitee
M
Manfred • couple • at
10
Pros:

Sehr sauber

2026-10-27 • via Nuitee
L
Laura • couple • hu
10
Best Hotel in Vienna If you travel with your dogs 😍
Pros:

I travel to Vienna at least once every two months, and this is the first time I’ve truly felt that I got great value for my money!

One of the main reasons I booked this hotel was that they don’t charge an additional fee for pets, which is such a wonderful benefit when traveling with my dogs. They also offer parking at a very reasonable price, and the hotel itself is absolutely beautiful. The pictures on Booking.com really don’t do it justice!

However, what truly made our stay special was the staff. Both the person who welcomed us at reception and the lovely housekeeper assigned to our room were wonderful. The housekeeper was consistently so kind and welcoming that she genuinely made me fall in love with this hotel. That kind of personal touch makes all the difference!

I will definitely be choosing this hotel for my future visits to Vienna. Highly recommended! ❤️

Cons:

Everything was great!

2026-10-27 • via Nuitee
H
Herlinde • couple • de
9
Pros:

das Zimmer war sehr geräumig. Ich gehe am Rollator und hatte ausreichend Platz.

Cons:

Die Badewanne. Hatte erwähnt, dass ich mobilitätseingeschränkt bin...

2026-10-27 • via Nuitee
M
Milanov • couple • bg
9
2026-10-27 • via Nuitee
F
Fay • couple • gb
10
Pros:

Jolly receptionist, great breakfast & a lovely shower

2026-10-26 • via Nuitee
A
Andreas • couple • at
9
2026-10-26 • via Nuitee
C
Christian • couple • de
8
2026-10-26 • via Nuitee
O
Oliver • couple • de
8
Extrem freundlich empfangen, konnen unser Zimmer schon am Vormittag beziehen
Pros:

Super geräumiges Zimmer, angenehm freundliche Einrichtung, sauber

Cons:

Klassisches Problem, dass die Kopfkissen nicht so toll sind ;-)

2026-10-26 • via Nuitee
T
Tatiana • family_with_children • de
10
Excellent quality
Pros:

Spacious, clean, good bed

Cons:

Parking could be cheaper

2026-10-26 • via Nuitee
K
Klajdi • extended_group • at
10
2026-10-26 • via Nuitee