Hotel Caroline

Hotels
8.7 (7775 reviews)
Gudrunstraße 138 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Limited variety at breakfast
Surrounding area cleanliness issues

Categories

Cleanliness
8.57
Many guests highlighted the cleanliness of the hotel, with several mentions of very clean rooms.
Service
9.07
The reception staff were often described as friendly and helpful, contributing positively to guest experiences.
Location
8.88
The hotel is conveniently located near public transport and city attractions, making it easy for guests to explore.
Room Quality
8.57
Guests report large and comfortable rooms, contributing to an overall positive room quality experience.
Amenities
8.77
The hotel provides good amenities, including breakfast and facilities that were appreciated by guests.
Value for Money
8.38
The pricing was generally viewed as reasonable, though some guests expected slightly more variety in breakfast.
Food and Beverage
8.48
Breakfast options received some criticism for lack of variety, although many enjoyed the offerings available.
Overall Experience
8.88
Guests expressed a high level of satisfaction overall, with many stating they would return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:44

Property Description

Historic Charm and Modern Style

Hotel Caroline, nestled in Favoriten district, seamlessly blends historic charm with modern style. Located just 800 meters from Hauptbahnhof Train Station, our hotel comprises both a historic and a stylish new building, offering a unique accommodation experience.

Convenient Location and Accessibility

Situated near the popular Favoritenstraße shopping street and a short 5-minute walk to Keplerplatz Underground Station (line U1), Hotel Caroline provides easy access to Vienna's city center and its iconic attractions in under 10 minutes. Explore the city with convenience and ease during your stay with us.

Elegant Rooms and Exceptional Services

Indulge in our elegant and friendly rooms, start your day with a traditional Viennese breakfast buffet, and stay connected with complimentary WiFi and a free internet terminal at the reception. Experience comfort and convenience at Hotel Caroline.

Book your stay now and immerse yourself in the charm of Vienna at Hotel Caroline.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 7775 reviews
Cleanliness: 8.57
Service: 9.07
Location: 8.88
Room Quality: 8.57
Amenities: 8.77
Value for Money: 8.38
Food and Beverage: 8.48
Overall Experience: 8.88
P
Pellegrini • solo_traveller • it
9
2026-05-30 • via Nuitee
W
Wayne • family_with_children • us
10
2026-05-30 • via Nuitee
P
Peter • solo_traveller • de
8
2026-05-30 • via Nuitee
C
CARLOS ALBERTO • solo_traveller • br
8
Pros:

Café da manhã e instalações.

Cons:

Parada para descsrregar malas na recepção.

2026-05-30 • via Nuitee
J
Juliane • couple • de
8
2026-05-30 • via Nuitee
M
Maryla • solo_traveller • pl
8
2026-05-30 • via Nuitee
A
Alex • solo_traveller • at
9
2026-05-30 • via Nuitee
T
Thomas • solo_traveller • de
8
Cons:

Die Schrippen oder Brötchen waren trocken und nicht sehr lecker.

2026-05-30 • via Nuitee
Şenkaya • extended_group • tr
9
Güvenli Konaklama,İyi Ulaşım ve Harika Kahvaltı
Pros:

Üç kız arkadaş olarak seyahat ediyorduk. Oteli rezerve ederken gezilecek yerlere uzak kalır mı diye tereddüt ettik ama konumu beklediğimizden çok daha iyi çıktı. Google Maps’te metro 10 dk yürüme mesafesi görünüyordu, biz 5 dakikada rahatça ulaştık. Akşam geç saatlerde dönmemize rağmen hiçbir güvenlik sorunu yaşamadık.

Otelin hemen önünde otobüs durağı var, yakınından tramvay da geçiyor fakat biz ihtiyacımız olmadığı için sadece metro ve Bolt kullandık. Ulaşım açısından oldukça merkeziydi.

Personel çok ilgili ve yardımseverdi. Üç kişi konakladık. Oda temizdi, banyo/duş alanı biraz küçüktü ama bu konforumuzu etkilemedi. Havlular gün aşırı değiştirildi, çöpler düzenli alındı.

Kahvaltı beklentimizin üzerindeydi. Türk damak tadına uymaz diye düşünmüştük ama seçenek çok fazlaydı. Zengin kahvaltı sayesinde güne tok başlayıp akşama kadar sadece atıştırmalıklarla idare edebildik.

En beğendiğimiz detaylardan biri de güvenlikti. Akşam belirli bir saatten sonra dış kapı sadece oda kartıyla açılıyor. Lobide zaten görevli var ama bu ek önlem kendimizi daha güvende hissettirdi.

Genel olarak üçümüz de çok memnun kaldık. Yine gitsek tereddüt etmeden aynı otelde kalırız.

Cons:

sevmediğimiz bir şey olmadı

2026-05-30 • via Nuitee
E
Emanuel • family_with_children • ro
10
2026-05-30 • via Nuitee
G
gertrude • couple • at
9
2026-05-29 • via Nuitee
S
Steffi • solo_traveller • de
7
2026-05-29 • via Nuitee
P
Peter • solo_traveller • at
8
Pros:

Sehr gutes Frühstück. Tolle Lage-eine U-Bahnstation vom Hbf entfernt. Das Servicepersonal nett und aufmerksam.

Cons:

Wir hätten gerne in der Hotelbar vor dem Schlafengehen noch ein Glas Wein getrunken. Dies war aber nur an einem Abend möglich.

2026-05-29 • via Nuitee
O
Oliver • couple • de
8
prima Unterkunft, gerne wieder
Pros:

sehr schöne j. Suite mit 2 Balkonen dazu Traumwetter + Garage für das Auto war super. Fußgängerzone gleich um die Ecke, also wir kommen gerne wieder

Cons:

beim Frühstück fehlte die Liebe zum Detail, war ein wenig wie Kantine sehr laut und nervig.

2026-05-29 • via Nuitee
N
Nataliya • solo_traveller • ua
10
Great affordable hotel
Pros:

Very pleasant and helpful staff, great room and good breakfast options. The location is very convenient to get to the city centre by underground or tram, the main train station is a short walk away.

2026-05-29 • via Nuitee
E
Edyta • solo_traveller • pl
10
2026-05-29 • via Nuitee
G
Gethin Rhys • couple • gb
8
High quality hotel with basic facilities; ideal for train travellers.
Pros:

A high quality hotel with basic facilities, close to Vienna Hauptbahnhof and to U-bahn and tram links to city centre. The breakfast buffet was well presented, with fresh fruit, cereals, breads etc. The only hot food was eggs (scrambled or boiled), but plenty of cold meats and cheese to go with them. We were given an upgraded room in the newer part of the hotel, as we were staying for a week. It was spacious and comfortable and a pleasant place to be when we were not out and about.

Cons:

The bar is basic (and usually empty!), and is the only place to get a cup of tea - no facilities in bedroom. No food is served other than breakfast, but there are plenty of eating places locally ranging from greasy takeaways to better Viennese food. For classy restaurants, you need to go into the city centre, so you need to plan your day accordingly.

2026-05-28 • via Nuitee
C
Christian • solo_traveller • de
8
Gut
Pros:

Lage und Ausstattung

Cons:

17€ für eine Nacht Garagenparkplatz
Keine Parkplätze zwischen 8:00 - 22:00 vorhanden
1 Stunde 3.50€ an der Straßenseite Wonach nur 2 Stunden höchstens parken möglich.

2026-05-28 • via Nuitee
Y
YUMI • solo_traveller • jp
9
2026-05-27 • via Nuitee
C
Claudia • couple • de
9
Pros:

Wir haben den Standort ganz bewusst gewählt weil wir jemanden im 10ten besuchten

Cons:

Große, saubere Zimmer

2026-05-27 • via Nuitee