Hotel Caroline

Hotels
8.7 (8000 reviews)
Gudrunstraße 138 , Vienna , at
+43 1 6048070

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Cons:
Limited variety at breakfast
Surrounding area cleanliness issues

Categories

Cleanliness
8.57
Many guests highlighted the cleanliness of the hotel, with several mentions of very clean rooms.
Service
9.07
The reception staff were often described as friendly and helpful, contributing positively to guest experiences.
Location
8.88
The hotel is conveniently located near public transport and city attractions, making it easy for guests to explore.
Room Quality
8.57
Guests report large and comfortable rooms, contributing to an overall positive room quality experience.
Amenities
8.77
The hotel provides good amenities, including breakfast and facilities that were appreciated by guests.
Value for Money
8.38
The pricing was generally viewed as reasonable, though some guests expected slightly more variety in breakfast.
Food and Beverage
8.48
Breakfast options received some criticism for lack of variety, although many enjoyed the offerings available.
Overall Experience
8.88
Guests expressed a high level of satisfaction overall, with many stating they would return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:44

Property Description

Historic Charm and Modern Style

Hotel Caroline, nestled in Favoriten district, seamlessly blends historic charm with modern style. Located just 800 meters from Hauptbahnhof Train Station, our hotel comprises both a historic and a stylish new building, offering a unique accommodation experience.

Convenient Location and Accessibility

Situated near the popular Favoritenstraße shopping street and a short 5-minute walk to Keplerplatz Underground Station (line U1), Hotel Caroline provides easy access to Vienna's city center and its iconic attractions in under 10 minutes. Explore the city with convenience and ease during your stay with us.

Elegant Rooms and Exceptional Services

Indulge in our elegant and friendly rooms, start your day with a traditional Viennese breakfast buffet, and stay connected with complimentary WiFi and a free internet terminal at the reception. Experience comfort and convenience at Hotel Caroline.

Book your stay now and immerse yourself in the charm of Vienna at Hotel Caroline.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 8000 reviews
Cleanliness: 8.57
Service: 9.07
Location: 8.88
Room Quality: 8.57
Amenities: 8.77
Value for Money: 8.38
Food and Beverage: 8.48
Overall Experience: 8.88
J
Jose Roberto • solo_traveller • br
10
Pros:

Do atendimento, do café da manhã maravilhoso e por estar perto de bondes e do metrô

2026-07-25 • via Nuitee
I
Iveta • extended_group • cz
9
2026-07-25 • via Nuitee
J
Jenny • solo_traveller • de
9
Pros:

Sehr sauber...Frühstück ausreichend und lecker 😋 Personal freundlich für jedes kleine problem wurde eine lösung gefunden

2026-07-25 • via Nuitee
D
Dennis • solo_traveller • at
8
2026-07-25 • via Nuitee
J
Justyna Chojecka • solo_traveller • pl
5
2026-07-25 • via Nuitee
M
Mirosław • solo_traveller • pl
10
2026-07-25 • via Nuitee
G
Göksel • couple • tr
9
Tebrikler
Pros:

Giriş : Resepsiyonistin su ikramını
Oda : Yatağın rahatlığını + Minibardaki biraların soğukluğunu

Cons:

Belki fiyat biraz daha uygun olabilirdi

2026-07-25 • via Nuitee
K
Kourosh • solo_traveller • de
9
Pros:

Friendly staff, Clean Room

2026-07-24 • via Nuitee
L
Lucia H M • couple • br
9
Devem ensinar educação para todas
Cons:

Como tenho duas malas G e estou viajando por três meses claro que ficam algumas coisas fora da mala. A moça da limpeza foi reclamar na recepção que tinha muita “bagunça” mentira!!! Eram frutas no móvel pois a geladeira é mini. 3 Chapéus e algumas coisinhas
Não tem nada a ver reclamar na recepção!!!! Me senti invadida. Não deixei entrar mais

2026-07-24 • via Nuitee
G
Gabman79 • solo_traveller • at
10
Pros:

Gutes Frühstück!!! Sehr freundlich!!!

2026-07-24 • via Nuitee
F
FranciBresci • solo_traveller • it
9
2026-07-24 • via Nuitee
A
Agnieszka • solo_traveller • pl
8
2026-07-24 • via Nuitee
A
Anita • solo_traveller • at
8
Pros:

Nahe am Hauptbahnhof gelegen -sowohl zu Fuß, wie auch mit Öffis gut zu erreichen. Die Rezeption ist auch nachts besetzt. Sehr freundliches Personal, hervorragendes Frühstücksbuffet.

2026-07-23 • via Nuitee
E
Edwin • solo_traveller • de
9
2026-07-23 • via Nuitee
S
Stefan • solo_traveller • rs
10
2026-07-23 • via Nuitee
C
Cornelia • solo_traveller • at
10
Pros:

Wir waren sehr angenehm überrascht, der junge Herr an der Rezeption hat uns ein Upgrade auf das gebuchte Zimmer gegeben, welches uns sehr gut gefallen hat. Das Personal beim Frühstück ist sehr bemüht und freundlich. Das Frühstück ist ausreichend und immer wird frisch nachgereicht. Die Lage ist perfekt, vor dem Eingang ist die Bushaltestelle, von dort kommt man überall hin.
Das auschecken war unkompliziert und wir wurden sehr freundlich verabschiedet. Alles in allem: Das Hotel ist sehr zu empfehlen.

Cons:

Alles bestens

2026-07-23 • via Nuitee
P
Pekka • solo_traveller • fi
8
Prisvärt boende inte långt från Wien Hbf
Pros:

Personalen var mycket tillmötesgående och vänlig redan från första ögonblicket. Rummet var välstädat och rymligt. Toaletten var ljus och ren. Frukosten serverades redan kl. 6.30, vilket är ju en stor fördel om man måste ta sig vidare redan på morgonen. Det tar bara 10-15 minuter att promenera till Wien Hbf. Jag skulle kunna tänka mig att övernatta här också i fortsättningen.

Cons:

Det var för varmt i rummet under natten. Jag upplevde inte att luftkonditioneringen fungerade särskilt bra. Täcket var också lite tjockt med tanke på att det är sommar, men det här egentligen kanske bara en smakfråga.

2026-07-23 • via Nuitee
F
Friedhelm • extended_group • de
10
2026-07-23 • via Nuitee
A
Alec • solo_traveller • us
3
Cons:

They advertised a sauna.
There may be one, but they want $15 extra, and even then they don’t want to turn it on.
Wobt turn on before 12 am or after 6: lame!

2026-07-22 • via Nuitee
J
Joanna • solo_traveller • dk
9
Pros:

Very clean, friendly staff, spacy rooms

Cons:

All good

2026-07-22 • via Nuitee