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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Valet parking
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Chapel/shrine
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Kid-friendly buffet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Luxurious Accommodations
Experience the epitome of luxury at our international hotel brand in Jerusalem. Our spacious rooms and suites are elegantly designed with arched windows, chandeliers, and Italian marble bathrooms. Enjoy the comfort of custom Serta mattresses, plush robes, and exclusive bath amenities.
Fine Dining Options
Indulge in a culinary journey at our three dining outlets. From refined dairy menus to gourmet meat dishes, our restaurants offer a diverse range of flavors to satisfy your palate. Don't miss the opportunity to savor craft cocktails, chef-made pastries, and afternoon tea in a sophisticated atmosphere.
Relaxation and Wellness
Unwind at the only Spa Guerlain in Israel, located within our hotel. Treat yourself to rejuvenating spa treatments and massages, or simply relax in the outdoor garden terrace while enjoying refreshing cocktails. Take advantage of our 24-hour room service for a truly seamless and enjoyable stay.
Book now to elevate your Jerusalem experience with us!
Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for free when using an available extra bed.
Adults stay for US$130 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Video
Guest Reviews
酒店位置非常好，出行非常方便，早餐非常丰富！强烈推荐！
无
We loved almost everything
The staff could be more tolerant.
Since we pay so much, why does the parking cost so much?
Todo! El Mejor hotel de Jerusalem! Vamos todos los años. Ubicación excelente, desayuno delicioso y abundante. Personal súper amable. Habitaciones muy ambulas y lujosas! Amo este hotel
Este año pagamos más caro que otros años.
המלון עצמו מהמם. החדר והאמבטיה היו מושלמים, מעוצבים לעילא ומשדרים יוקרה אמיתית. התמונות באתר אכן משקפות את היופי והפאר של המבנה עצמו, וההרגשה הפיזית בחדר הייתה מצוינת.בנוסף, האוכל בארוחת הבוקר היה פשוט מצוין – המנות היו טעימות, מיוחדות וניכר שהן ברמה איכותית וגבוהה מאוד.
לצערי, חוויית השירות והיחס היו רחוקים שנות אור ממה שמצופה ממלון 5 כוכבים, ובוודאי מרשת וולדורף אסטוריה. שום מבנה מפואר לא יכול לפצות על זלזול באורחים:
הגענו לחגוג 25 שנות נישואים. בקבלה שאלו אותנו על כך במפורש, הבטיחו שהצוות מעודכן ושתחכה לנו הפתעה. בפועל? התעלמות מוחלטת. עדיף לא לשאול ולא להבטיח מאשר לזלזל ככה.
המיני-בר בחדר היה מקולקל. כשהודענו על כך בחצות, במקום פשוט להביא לנו שתייה קרה, "הפתרון" ההזוי שלהם היה לנסות להחליף את כל המקרר בחדר באמצע הלילה.
הזמנו מקום מראש למסעדת הטרסה במלון לשעה 22:00. כבר ב-22:30 המלצר האיץ בנו בחוצפה להזמין מהר כי "סוגרים את המטבח". למה לאפשר הזמנת שולחן לשעה הזו אם מגרשים את האורחים חצי שעה אחר כך?
ארוחת הבוקר הייתה בסימן של בלגן וחוסר ארגון. המתנו 25 דקות לכוס קפה, ובסוף כשביקשנו אותו בטייק-אוויי כי כבר רצינו ללכת, הביאו לנו גם את הכוסות הרגילות וגם את כוסות הקרטון באותו רגע.
לקינוח, כשפניתי להנהלת המלון, קיבלתי מכתב "העתק-הדבק" תאגידי, קר ומזלזל.
חדר מהמם ומפנק, כמו להיות בארמון! חדר רחצה גדול ויפה! ארוחת ערב מושקעת מאוד, כולל הגשה לשולחן של שלוש מנות, שתיה וקינוח. האוכל היה טעים ומגוון. צוות מסור ואדיב. מיקום מנצח במרחק הליכה מהעיר העתיקה.
הכל היה מושלם!
The Waldorf Astoria hotel was our favorite hotel for 6 years!
In the past two years something changed.
The food is not good as it was, the food is cold and the meat is dry, I thought it was a one time stay occasion but unfortunately this weekend I’ve discovered it is not.
We took the room with the garden and it’s almost opened to anyone who passes and anyone can watch your room.
The room is beautiful and clean but the TV is old and it’s not a smart TV and you have boring channels.
The SPA is nice and clean.
Expensive hotel that becomes almost average.
מלון וחדר מאד יפהים. גם ספא ובריכה כיפיים. מיקום מעולה
אומנם היה מבחר עצום של אכול בארוחת בוקר אבל כל האוכל מבשול היה בלי טעם כמעט. בנוסף לא הובהר לנו שמלון מאד חרדי ובשבת אי אפשר אפילו לעשות צילומים בלובי.
This is the third Waldorf that I have stayed in (NY, Boca being the other two). Each is the epitome of luxury. The rooms are spacious, the bathrooms are luxurious, and the beds very comfortable.
The hotel lobby is light and airy (the atrium is several floors high with a skylight. Breakfast is served there daily
Turn down service happens seamlessly and comes with a straightening of the room. The staff is top notch...top to bottom.
The bathrooms are spacious, having two sinks, and a separate shower and tub (see photos).
There is a "roof top" restaurant that is open in the evenings (I put "roof top" in quotes since its large terrace on the 4th floor...and the hotel has 9 floors). Breakfast is served in the King Court on the main floor. There is a large buffet....as well as a menu that you can order off of.
The hotel is kosher and Shabbat Keys are available after noon on Friday (there is a 1,000 shekel deposit)
There is an in-door pool in the spa. Its narrow and shallow but nice for a soak. Be forwarded, guests act like they are pool side in Florida....they “reserve” the pool side chairs with towels...and may or may not ever use them (but, in the process block others from them)
One negative is that there is no fridge in the room. Well, there is one but it is stocked with things that they put in there and to touch anything will automatically trigger a charge on your bill. So, if you want to chill some water, keep medications cool, etc, you're out of luck
As of July 2026 there is a major construction project going on next door....be forewarned that its noise and disruptive (especially if you are trying to take the short-cut to King David Street).
An absolutely unforgettable stay! Everything exceeded our expectations. The room was perfect, with a spacious and incredibly comfortable bed—it truly felt like sleeping on a cloud. The service was flawless, and the breakfast was exceptional, offering an impressive variety of high-quality food. The hotel is elegant and luxurious, the rooms are spotless, and every detail is carefully maintained. Most importantly, every member of the staff was warm, professional, and attentive. This hotel makes you feel like royalty staying in a magnificent palace. We can't wait to come back!
I have no complaints at all. Everything was perfect.
We stayed at the Waldorf Astoria in Jerusalem because of our attendance at the JNS Conference. Prior to arriving, we had questions and were put in touch with Elza Dandis who is in charge of guest relations. She was very helpful prior to our arrival and once arriving she made us feel very special. She coordinated to find us a tour guide for our free day. The guide was perfect.
The Waldorf is a superb hotel and the staff is all very professional and accommodating. My wife and I have traveled the world and stayed at many, many hotels. We can say without any hesitation or reservation that Ms. Dandis and her staff are the best we have ever met. Based on this experience, we will definitely stay at the Waldorf Astoria on our next trip to Jerusalem.
מלון ברמה גבוהה השרות מעולה חוויה אמנם המחיר יקר אבל כדאי
ארוחת הבוקר בשבת היתה פחות אטרקטיבית עבורי(אוהב סוגים מיוחדים של דגים מעושנים בבוקר) אבל אשתי אהבה מאוד.
הכל
מלון ברמה הגבוה ביותר שאפשר לקבל
שירות ברמה שבחיים לא נתקלתי בו
מתקנים ברמה הכי גבוה בארץ
פאר ברמה הכי גבוה
מיקום חלום
אוכל הכי טוב במדינה בפער
ציון 10.
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