Share this hotel
Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Ski storage
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Currency exchange
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Hammam
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Kid meals
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Baby safety gates
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Key card access
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Cooking class
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Supervised childcare/activities
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Ski storage
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Front desk (limited hours)
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Ski-in/ski-out access
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Playground on site
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Ski equipment rentals on site
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Ski lessons on site
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Self parking (surcharge)
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Free beach shuttle
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Garage
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Health or beauty spa nearby
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Ski lift privileges
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Snow sports gear
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Alpine Retreat
Unparalleled Wellness Experience
Indulge in a 2,400-square-metre spa with a fitness center, hot tub, steam bath, and sauna. Relax with massages and unwind on padded day beds by the pool.
Culinary Delights and Swiss Hospitality
Experience diverse dining with a cheese cellar and Japanese cuisine. Enjoy a buffet breakfast and savor wines, cocktails, and Swiss treats at the bar. Immerse yourself in Swiss hospitality tradition with a touch of Asian elegance.
To experience the ultimate blend of luxury and tranquility amidst the Swiss Alps, book your stay at The Chedi Andermatt today.
When booking rooms for 5 nights or more, different policies and conditions apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs CHF 30 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 13 years old and over stay for CHF 340 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
This was perhaps my best ever experience staying at this property, the food, the room, the spa, the service, the staff absolutely fantastic. It blew mw away. Yes it was expensive but you get more than your money's worth!!
The rooms are well planned, looking at each detail. The property offered what it stands for the best Asian hospitality experience in a European setting. Would I recommend this experience -- absolutely a must do !
Sehr schönes Hotel!
Service-Personal spricht zwar englisch, aber kein Deutsch!
Die Küche ist zwar gut, es wäre aber noch Luft nach oben.
Preislich insgesamt und speziell für Andermatt in der Nebensaison, hoch.
Das Gefühl im Hotel eingebettet zu sein kam eher nicht auf.
Really great hotel, very nice relaxed vibe. Seamless service, great location. Will be returning in the future for sure. Recommend trying the Japanese restaurant with the Sake pairing.
Incredible suites, splendid design, proper staff attitude. The breakfast and coffee were great, everything you can expect from that kind of hotel. The gym is top notch, and the spa area is gorgeous.
Unforunately althouh the hotel was on it's reopening day, many of the amenities were not accessible. The pool was cold, part of the spa were not usable and there was a slight sewer smell that i'm sure they must have solved by now. They also changed for a new erp that made the check in/check out process rather slow and a tablet we had to use to fill our data that wasn't convenient, not something you'd expect in that price range.
I have had the best time in Chedi Andermatt in March 2026. Everything from food, SPA to service was excellent. The design is very modern and I love the dark palate.
One of my fave swiss resorts.
We arrived by Glacier Express and the hotel is right next to the train station and right to Ski lifts, so perfect location.
So this is the gorgeous place everyone raves about. The Alpine hotel of many dreams. And I do not understand why.
Location is OK, it's neither in the center of town nor next to the gondola, but distances are manageable. It's very spacious, and so are (parts of) the rooms. You can tell they spent a lot on decor - very instagrammable and quite aesthetically pleasing,
But practical it is not. There is no walk path to the hotel, or they do not remove the snow on it. I could only find one restroom in the immense lobby and restaurant area, and it was oversized in space but undersized in usability (men queued in front of the 2 closed stalls). The ski room area is tiny and quite frankly messy, overlaps the bar area. There are queue barriers everywhere (destroying the elegance and never on the pictures). The restaurant for breakfast feels like an overcrowded cafeteria (again in the pictures the tables are arranged in a more pleasing fashion, but that cannot accommodate the crowd). Service is a bit rude in restaurants, and food is OK.
The room is huge, but the luggage/wardrobe area is tiny and contrived (but pretty) -- as if couples were travelling with 1 handbag to a ski resort. The toilet door in the bathroom is half transparent. The shower is immense but the shower head on the far side. The mini bar area is impractical. But 12 people can comfortably sit around the low table in the bedroom - which I suppose is what mattered.
Tiling was slippery in the otherwise rather nice spa. Who designed this place?
Our room had the wrong cover for the (huge and comfy) bed, the white and blue pattern of the mattress was quite visible (in the otherwise earth/brown/dark theme) -- they cannot even maintain the decor. To be fair the staff tried their best to fix the issues we mentioned.
This is a very, very expensive hotel, for average service in an average location and ridiculously low practicality.
EVERYTHING! Amazing property with excellent customer service.
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