Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
High luxury standards
Exceptional food service
Cons:
New staff not as friendly
Limited activities around the town

Categories

Cleanliness
8.76
Standard quality for this hotel tier.
Service
9.73
Room service and lobby bar staff received high praise for their friendliness and professionalism.
Location
9.27
Convenient location with respect for guests' values.
Room Quality
9.22
Spacious, luxurious rooms with beautiful public areas.
Amenities
9.25
High-quality amenities including a relaxing SPA and buffet breakfast.
Value for Money
8.71
Premium experience justified by the services provided.
Food and Beverage
9.26
Exceptional service in the restaurant with variety offered.
Overall Experience
9.43
It surpassed all of our expectations!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:30

Property Description

Luxurious Alpine Retreat

Unparalleled Wellness Experience
Indulge in a 2,400-square-metre spa with a fitness center, hot tub, steam bath, and sauna. Relax with massages and unwind on padded day beds by the pool.

Culinary Delights and Swiss Hospitality
Experience diverse dining with a cheese cellar and Japanese cuisine. Enjoy a buffet breakfast and savor wines, cocktails, and Swiss treats at the bar. Immerse yourself in Swiss hospitality tradition with a touch of Asian elegance.

To experience the ultimate blend of luxury and tranquility amidst the Swiss Alps, book your stay at The Chedi Andermatt today.

Important information:

When booking rooms for 5 nights or more, different policies and conditions apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Property Video

Guest Reviews

9.2
Based on 485 reviews
Cleanliness: 8.76
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
G
Graeme • solo_traveller • au
10
2026-10-16 • via Nuitee
W
Wibke • family_with_children • ch
9
Pros:

Da Frühstück war gut, jedoch würde ich vorschlagen losen Tee anzubieten, nicht nur Teebeutel

2026-10-10 • via Nuitee
J
JESUS • couple • es
10
Espectacular!!
Pros:

El mejor hotel que he estado

Cons:

Quizás el comedor del desayuno

2026-10-08 • via Nuitee
D
Daniel • couple • ch
10
2026-09-19 • via Nuitee
A
Adrian • couple • ch
10
2026-09-19 • via Nuitee
A
Anastasiia • family_with_children • it
10
2026-09-17 • via Nuitee
M
Marc Peter • solo_traveller • de
10
Wahnsinnig tolles Luxus Hotel, bei dem alles gepasst hat.
Pros:

Ein wirkliches top Luxus Hotel ohne Schwächen

Cons:

Alles perfekt

2026-09-16 • via Nuitee
K
kristof • couple • be
9
2026-09-04 • via Nuitee
B
Bertrand • couple • fr
10
2026-09-01 • via Nuitee
K
Karatchinski • solo_traveller • ca
10
2026-09-01 • via Nuitee
S
Soares • couple • ch
10
experiência fantástica
Pros:

Da suite é o spa

Cons:

Do restaurante

2026-08-31 • via Nuitee
R
Ralph • solo_traveller • de
10
2026-08-23 • via Nuitee
A
Anton • family_with_children • cy
10
2026-08-21 • via Nuitee
D
Daniel • family_with_children • ch
9
Pros:

mainly everything: spa, romm, style, staff

Cons:

the breakfast was a bit disappointing as the choice wasn’t too big and the pastries weren’t homemade. the quality was excellent though

2026-08-15 • via Nuitee
A
Abil • solo_traveller • kz
10
2026-08-14 • via Nuitee
L
Lap Phat (Aiden) • couple • vn
8
A beautiful stay defined by an exceptional spa, spacious rooms, and genuinely thoughtful hospitality.
Pros:

The room was exceptionally spacious, with a lovely balcony and a beautifully designed bathroom. The front desk and concierge teams were outstanding: warm, efficient, and genuinely helpful. We also appreciated the complimentary car service to The Swiss House, including the pickup afterwards.

The spa is the star of the hotel, with a large heated indoor pool and jacuzzi, bio sauna, Finnish sauna, brine steam bath, and steam room. Boris at The Lobby courtyard was also excellent, with great charisma, thoughtful local recommendations, and very good food suggestions.

Cons:

While we enjoyed the food, the service at both The Restaurant and The Japanese did not quite match the exceptionally polished standard of the front desk, concierge, and Lobby teams.

2026-08-14 • via Nuitee
R
Roland • couple • at
9
All good! Would come again
Pros:

Amazing Spa! Perfect whirlpools- perfect saunas and cold plunge - hotel is great

Cons:

I think the menu for dinner is too sophisticated- I would prefer in addition some more basic food - good ingredients but less “wanna-be”

2026-08-11 • via Nuitee
M
Marc • couple • be
7
Redelijk
Pros:

Zwembad

Cons:

Bediening in de restaurants verloopt stroef

2026-08-09 • via Nuitee
S
Sightseer38130500114 • Friends getaway • Prague, Bohemia
8
Not All That Glitters Is Gold
Pros:

The Chedi Andermatt is without doubt a stunning hotel — beautiful architecture, impressive interiors, a luxurious atmosphere and exceptional attention to design. Visually, it certainly deserves its reputation.

However, true luxury is not only about beautiful surroundings; it is also about how guests are made to feel. Unfortunately, the attitude of some members of the staff felt more superior than genuinely welcoming and service - oriented. In a hotel of this level, guests should experience warmth, attentiveness and hospitality rather than a sense of arrogance.

A beautiful hotel with enormous potential, but the service culture should move from superiority to genuine hospitality. Sometimes, not all that glitters is gold.

2026-08-08 • via Tripadvisor
R
Roving744405 • Friends getaway
10
AMAZING!!!!!
Pros:

Amazing hotel and service. Ambience and setting were spectacular and world class spa and dining. Can’t wait to go back in winter

2026-08-08 • via Tripadvisor