Altamont Court Hotel

Hotels
7.5 (919 reviews)
1-5 Altamont Terrace , Kingston , JM
+1 876-929-4497

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near attractions
Many reports of polite/helpful reception and staff
Clean and comfortable rooms reported by several guests
Breakfast and food frequently praised
Quiet property and convenient for short stays
Cons:
Inconsistent or slow breakfast and room-service (some rude staff reported)
Property and rooms described as dated; needs refurbishment
Pool cleanliness issues (leaves/debris)
Occasional damp smell in rooms and temperamental appliances
Perceived as overpriced by several guests

Categories

Cleanliness
7
Many reviewers noted clean rooms and common areas, but issues were reported with the pool (leaves/debris) and occasional damp smells in rooms.
Service
7
Service is mixed: multiple guests praised reception and helpful staff, while several reported slow or rude breakfast/room-service staff and inconsistent communication.
Location
8.5
Consistently praised — convenient for New Kingston and nearby attractions, within walking distance of parks and museums.
Room Quality
7
Rooms are described as comfortable and quiet but the property and rooms were often called dated; some appliances were temperamental.
Amenities
7
Breakfast and pool areas are appealing to some guests, but breakfast options/service and pool cleanliness received complaints, producing an average-leaning score.
Value for Money
6.5
Several guests felt the hotel was overpriced or slightly dated for the price paid, noting that the condition did not always match expectations.
Food and Beverage
8
Food and breakfast were frequently praised as good or excellent, though service speed and limited breakfast options were noted as drawbacks.
Overall Experience
9
Overall stays were generally positive — many guests enjoyed the quiet, location and friendly staff. Strong positives in multiple reviews offset some service and value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Tropical Getaway

Outdoor Pool and Modern Gym: Enjoy a refreshing dip in the outdoor pool or break a sweat at the modern gym - the perfect way to stay active during your stay.

Pool Bar and Dining: Unwind at the pool bar with a tropical cocktail in hand or indulge in local and international cuisine at the Mango Tree Restaurant, conveniently located by the pool.

Convenient Amenities: Stay connected with free Wi-Fi, relax in rooms featuring a balcony and colonial-style décor, and make use of the modern fitness centre. With an elevator providing easy access to all rooms, convenience is key at Altamont Court Hotel.

Book now to experience the perfect blend of tropical charm and modern comforts at Altamont Court Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIN

Location

Guest Reviews

7.5
Based on 919 reviews
Cleanliness: 7
Service: 7
Location: 8.5
Room Quality: 7
Amenities: 7
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 9
S
Stacy • family_with_children • us
8
Overall my stay was okay
Pros:

Food was good. Staff very polite

Cons:

The shower never got hot water was only warm

2026-10-16 • via Nuitee
J
Jackline • couple • ug
5
Not very good experience
Pros:

The rooms were very spacious and clean.

Cons:

The staff in the restaurant and those who do room service were very very rude. That old woman with long hair who worked during breakfast was very horrible. Plus another light skinned young girl with long hair as well. They miss treated us like we were not clients. We had to first complain for them to change a little. The breakfast, it wasn’t self service. Basically 3 options of bites. They serve you tea first even when u want to take it together with the meal. In fact some of my colleagues checked out of the hotel after 1 night. If we hadn’t also booked for all nights, we would have changed.

2026-10-16 • via Nuitee
J
Jackline • extended_group • ug
6
2026-10-16 • via Nuitee
A
Analia Masson • solo_traveller • ar
10
Pros:

La habitación muy cómoda, el lugar del desayuno y la piscina muy lindo!

2026-10-13 • via Nuitee
W
Winston Bygrave • family_with_children • gb
7
Very confortable environment close to the centre of key attractions in Kingston.
Pros:

The room was clean and comfortable. The location to new Kingston was excellent and the breakfast was good.

Cons:

The staff for breakfast were very slow in serving each table and didn't communicate clearly what the procedures were for breakfast. Better training of serving staff would be beneficial.

2026-10-13 • via Nuitee
L
Lemene • solo_traveller • ht
10
Pros:

🥰

Cons:

🥰

2026-10-12 • via Nuitee
D
Donald • couple • gb
7
It was relatively ok but appliances could be updated.
Pros:

The hotel was very well situated in the city. The staff was relatively accommodating but appliances were temperamental.

Cons:

It was well situated in the city and kept clean.

2026-10-12 • via Nuitee
T
Taneish • family_with_children • jm
7
My stay was good
Pros:

The property was quiet and comfortable

Cons:

The pool was not clean leaves and other debris was in the pool

2026-10-10 • via Nuitee
C
Cassandra • couple • jm
6
2026-10-08 • via Nuitee
C
Charmaine • solo_traveller • jm
9
Pros:

Customer service was great! Breakfast was excellent. Room was clean and comfortable.

2026-10-08 • via Nuitee
M
MarleiseR • solo_traveller • us
10
Overnight stop
Pros:

Reception staff are very kind and helpful. Loved my breakfast entrees, staff very pleasant. Service is great all around.

Cons:

Nothing.

2026-10-08 • via Nuitee
U
UNNA • family_with_children • ca
3
Charming cottage feel, but dated and overpriced with slow service.
Pros:

The location of Altamont Court Hotel was excellent and convenient, making it easy to enjoy the attractions. The breakfast selection was healthy and offered a good variety of options. However, the service was disappointing, as the staff were extremely slow, which affected the overall breakfast experience. With more efficient service, the stay would have been much more enjoyable.

Cons:

I felt the property was a little dated for the price paid. However, it does offer a cottage-like experience, which may appeal to guests who enjoy a more rustic, traditional setting. With some modern updates and improvements, the overall experience could better reflect the cost of the stay.

2026-10-08 • via Nuitee
R
Rosemar • family_with_children • gb
4
Pros:

Dated

Cons:

I was kept waiting

2026-09-17 • via Nuitee
S
Shawn • couple • jm
8
2026-09-16 • via Nuitee
B
Bryan Bracamonte • solo_traveller • gt
8
2026-09-15 • via Nuitee
V
Veniesha • family_with_children • jm
9
My family enjoyed ourselves.
Pros:

The rooms and environments were nice and clean

Cons:

All was well

2026-09-15 • via Nuitee
D
Dufrane • solo_traveller • be
7
2026-09-14 • via Nuitee
I
isaacs • solo_traveller • us
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-09-09 • via Nuitee
J
Janet • solo_traveller • us
7
ok for a short stay in a central location
Pros:

central location - nice staff

Cons:

density

2026-09-06 • via Nuitee
J
Jina-Leigh • solo_traveller • jm
8
2026-08-19 • via Nuitee