Cresta Thapama Hotel

Hotels
7.7 (236 reviews)
A1 Highway,Francistown, Botswana , Francistown , bw

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Customer service
Great location
Friendly staff
Good breakfast
Cons:
Mosquito issues
Poor front desk service
Outdated facilities
Noise from entertainment

Categories

Cleanliness
6.8
Several comments about mosquitoes and cleanliness issues noted.
Service
8.3
Generally positive sentiments, except for a negative experience with front desk service.
Location
9.3
Multiple mentions of great location and convenience.
Room Quality
7.3
Mixed sentiments about room quality; some rooms had issues with outdated facilities.
Amenities
7.8
Some comments about useful amenities but also mentioned a few shortcomings in the restaurant.
Value for Money
7.3
A few mentions about expectations not being met for the price.
Food and Beverage
6.8
Negative feedback on restaurant quality and breakfast options.
Overall Experience
8
Overall experience highlighted both positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:44

Property Description

Welcome to Cresta Thapama Hotel, your ideal stay in Francistown!

Luxurious Amenities: Enjoy our fitness centre, garden, terrace, and on-site restaurant. Free WiFi, shuttle service, and room service ensure a comfortable stay. Unwind at the bar or in the children's playground.

Leisure Activities: Play squash or explore the city with ease, thanks to our free private parking and 24-hour front desk. The business centre caters to your work needs.

Convenience at Your Doorstep: Each room features a desk and a coffee machine for your convenience. Don't miss the chance to experience our warm hospitality!

Book your stay now at Cresta Thapama Hotel and make unforgettable memories in Francistown.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GBE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for BWP 1,510 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 236 reviews
Cleanliness: 6.8
Service: 8.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8
K
Kundai • solo_traveller • zw
10
2026-06-13 • via Nuitee
D
Dineo • couple • za
10
2026-06-09 • via Nuitee
L
LIZ • couple • gb
10
Great stay!
Pros:

Lovely room, with everything you need for a great nights stay. Buffet dinner and breakfast complete the experience

Cons:

Nothing!

2026-05-29 • via Nuitee
N
Nokuthula • couple • zw
5
Pros:

Location

Cons:

Service was poor for simple things that were supposed to be in the room. Eg bath towels and glasses

2026-05-26 • via Nuitee
O
Ontibile • solo_traveller • bw
8
Pros:

The staff was friendly and very helpful.
The room was always cleaned and well kept.

Cons:

Nothing really.

2026-05-13 • via Nuitee
B
Bernie • family_with_children • za
7
Pros:

The breakfast was okay. We were waiting a long time for service on the Friday evening. There were also a bit of confusion between staff during dinner and breakfast. The location is good.

Cons:

The staff are not working well together.

2026-05-11 • via Nuitee
C
Capitao Malita • solo_traveller • mz
8
Where to stay in Francistown
Pros:

Thw location and service was good

Cons:

Nothing

2026-04-30 • via Nuitee
M
Mahada • solo_traveller • za
10
Great
Pros:

No

Cons:

Everything

2026-04-30 • via Nuitee
B
Bonani Samson • couple • bw
3
Denied breakfast because I was from running marathon
Pros:

Nothing

Cons:

Food not good

2026-04-22 • via Nuitee
V
Vhonani • extended_group • za
10
Magnificent
Pros:

Everything

Cons:

Breakfast was expensive

2026-04-20 • via Nuitee
M
Mantu • solo_traveller • bw
9
2026-04-20 • via Nuitee
M
Manthepu • couple • za
9
2026-04-08 • via Nuitee
P
Peter • family_with_children • zw
8
Excellent stay
Pros:

Very convenient location walkable distance to many areas

Cons:

Some facilities need attention eg the garden and general cleaning around the hotel

2026-04-06 • via Nuitee
M
Mutsakani • solo_traveller • gb
10
Fantastic
Pros:

Excellent looking great staff and facilities and tasty food. Really enjoyed my stay and will definitely come back. Thank you everyone for making my stay a memorable experience

Cons:

Nothing

2026-04-05 • via Nuitee
K
Kagiso • solo_traveller • za
10
2026-03-19 • via Nuitee
K
Kaelo • couple • bw
1
Poor Communication
Cons:

I have been waiting for my booking to be transferred to another Cresta, it's Feb now, still I wait.

2026-03-16 • via Nuitee
A
Avinash • couple • bw
7
Pros:

Location is good.

Cons:

Maintenance is poor specially toilets.

2026-03-14 • via Nuitee
U
Uwe • solo_traveller • za
5
2026-03-07 • via Nuitee
K
Kagiso • solo_traveller • bw
10
Lovely place and an amazing location by the river
Pros:

Everything

Cons:

Mosquitos and an occasional bad smell from the drains

2026-03-05 • via Nuitee
A
Agostinho • couple • za
10
2026-03-02 • via Nuitee