Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from the street
Some cleanliness issues
Lack of kettle and glass tumblers

Categories

Cleanliness
7.75
The room looked slightly tired and there were minor issues but generally clean.
Service
9.25
Staff were friendly and polite, though room service was slow.
Location
9.25
The hotel is well located at the center of the city, next to restaurants and shops.
Room Quality
7.75
Overall room quality was acceptable but had minor issues, slightly tired appearance.
Amenities
8.25
Basic amenities available but lacked some facilities like a kettle or glass tumblers.
Value for Money
8.75
Good breakfast included but room and amenities could be improved.
Food and Beverage
8.25
Breakfast had a good variety but some items were cold.
Overall Experience
8.75
Generally positive experience with some noise issues but good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 05:06

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Dining Experience
Indulge in a variety of culinary delights at our on-site restaurant, offering a diverse menu to tantalize your taste buds.

Convenient Location
Nestled just steps away from the beach and port, Phoenix Hotel provides easy access to the vibrant Solomos Square, brimming with entertainment options.

Ready to immerse yourself in luxury and convenience? Book your stay at Phoenix Hotel now for an unforgettable experience!

Important information:

Please note that an extra bed is available upon request and at extra charge (see hotel policies).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZTH

Location

Guest Reviews

8.5
Based on 1837 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
M
Maria • couple • gr
3
Μέτρια
Pros:

Το πρωινό και η τοποθεσία ήταν εξαιρετικά όπως και οι υπάλληλοι

Cons:

Οι φωτογραφίες δεν είχαν καμία σχέση με την πραγματικότητα αλλα δωμάτια φαίνονταν στο booking ανανεωμένα καθαρά καινουρια και όταν μπήκαμε σε αυτό δεν είχαν καμία απολύτως σχέση φαίνεται πως έχει γίνει αρκετή επεξεργασία στις φωτογραφίες λογικά

2026-10-30 • via Nuitee
A
Anastasios • solo_traveller • gr
8
2026-10-28 • via Nuitee
K
Kateřina • solo_traveller • cz
10
Pros:

Lokalita

Cons:

Nic

2026-10-27 • via Nuitee
A
Adriana Marja • couple • nl
8
2026-10-23 • via Nuitee
N
NIKOS • couple • gr
10
2026-10-22 • via Nuitee
H
Heni • solo_traveller • hu
10
2026-10-18 • via Nuitee
S
Sébastien • family_with_children • fr
7
2026-10-17 • via Nuitee
P
Peter • couple • at
8
2026-10-15 • via Nuitee
R
Renan • couple • br
7
Localização excelente e custo benefício muito bom
Pros:

Localização excelente! De frente para a praça principal da cidade. Cama super confortável e quarto espaçoso, além de terem dado um vinho branco de boas vindas para a gente por ser lua de mel!

Cons:

A descarga do banheiro parou de funcionar e foi necessário pedir para arrumarem. O chuveiro estava mal posicionado e caía água na parede além de ter pouca pressão. A água é salobra mas aí é em toda ilha não é coisa exclusiva do hotel.

2026-10-09 • via Nuitee
O
ofelia • extended_group • us
8
2026-10-07 • via Nuitee
I
IOANNOU • extended_group • cy
9
Pros:

The rooms and the fact that they allowed us to check in early

2026-10-07 • via Nuitee
D
Damian • couple • pl
8
Wszędzie dobrze, ale w domu najlepiej
Pros:

Miła obsługa, czystość i dobre śniadania

Cons:

Mała łazienka, mało miejsca na walizki i ubrania

2026-09-19 • via Nuitee
N
Nikolett • couple • hu
9
Pros:

Mindenki kedves

Cons:

Hangzavar

2026-09-18 • via Nuitee
A
Andrey • family_with_children • ua
10
Pros:

Отель расположен в самом центре - очень удобно к основным локациям Вкусные завтраки - отдельный респект Веронике за обслуживание

2026-09-16 • via Nuitee
T
Tasoulla • couple • cy
8
good choice for a perfect stay
Pros:

everything was very good. Friendly staff. good breakfast and very good location

2026-09-16 • via Nuitee
T
t.tt • solo_traveller • ge
10
Pros:

Very nice and cozy hotel

Cons:

Water coming out of the tap tastes like sea water (or maybe it is)

2026-09-16 • via Nuitee
S
SABRINA • solo_traveller • it
7
Soggiorno piacevole. Peccato per gli altri ospiti maleducati
Pros:

Posizione ottima e personale molto gentile

Cons:

Andrebbe rivista l’insonorizzazione delle stanze. A qualsiasi ora della notte si sentivano rumori sia dal pianerottolo che dalle stanze vicine.
Ci sarebbe bisogno anche di un po’ di manutenzione

2026-09-15 • via Nuitee
C
Coraline • couple • fr
5
2026-09-12 • via Nuitee
C
christos • solo_traveller • gr
9
2026-09-11 • via Nuitee
D
Dr C. Kladis • solo_traveller • au
10
Pros:

My go to property when visiting Zakynthos. Central location, excellent amenities and great customer service.

2026-09-10 • via Nuitee