Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Noise from the street
Some cleanliness issues
Lack of kettle and glass tumblers

Categories

Cleanliness
7.75
The room looked slightly tired and there were minor issues but generally clean.
Service
9.25
Staff were friendly and polite, though room service was slow.
Location
9.25
The hotel is well located at the center of the city, next to restaurants and shops.
Room Quality
7.75
Overall room quality was acceptable but had minor issues, slightly tired appearance.
Amenities
8.25
Basic amenities available but lacked some facilities like a kettle or glass tumblers.
Value for Money
8.75
Good breakfast included but room and amenities could be improved.
Food and Beverage
8.25
Breakfast had a good variety but some items were cold.
Overall Experience
8.75
Generally positive experience with some noise issues but good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 05:06

Property Description

Luxurious Accommodation with Stunning Views

Exquisite Dining Experience
Indulge in a variety of culinary delights at our on-site restaurant, offering a diverse menu to tantalize your taste buds.

Convenient Location
Nestled just steps away from the beach and port, Phoenix Hotel provides easy access to the vibrant Solomos Square, brimming with entertainment options.

Ready to immerse yourself in luxury and convenience? Book your stay at Phoenix Hotel now for an unforgettable experience!

Important information:

Please note that an extra bed is available upon request and at extra charge (see hotel policies).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZTH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1759 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
B
Barrie • couple • gb
9
Excellent
Pros:

Right in the centre of the best part of Zakinthos Town.

Cons:

The property was fantastic with friendly staff and a good breakfast.

2026-06-09 • via Nuitee
M
mihaela • solo_traveller • ro
9
2026-06-09 • via Nuitee
S
Sun-Po • couple • tw
9
離老城區近，地點算好！這邊的人友善
Pros:

離老城區域很近

Cons:

隔音比較不好，房間偏小
但因為我們選擇有沙發陽台的房間，陽台比房間還大，還不錯！

2026-06-08 • via Nuitee
F
Felipe • solo_traveller • br
8
Pros:

Localização

2026-06-08 • via Nuitee
K
Kwok • family_with_children • hk
8
Pros:

Hotel is in the center of the city and it is convenient to walk to the nearby seaside.

2026-06-02 • via Nuitee
C
chrysoula • couple • gr
10
Υπέροχη
Pros:

Τοποθεσία,ευγενικό και εξυπηρετικό προσωπικό,καθαριότητα

2026-06-02 • via Nuitee
E
Eliana • couple • br
10
Pros:

Localização e conforto excelentes.

2026-06-01 • via Nuitee
P
Peter • couple • gb
8
Great base for a night in Zakynthos town.
Pros:

Great location on the edge of the main square. Nice balcony looking out toward the sea.

Cons:

A little dated but not unpleasantly.

2026-06-01 • via Nuitee
S
Senta • family_with_children • de
7
Die Lage ist super, Restaurants, Geschäfte und Hafen in der Nähe. Das Frühstück ist ok wenn man nicht viel Ansprüche hat
Pros:

Die Lage ist Top.

Cons:

Die Zimmer sind nur zum Teil renoviert, tolle Aussicht auf dem Hafen und am Abend kann es laut werden.Sauberkeit hat Potenzial nach oben.

2026-05-30 • via Nuitee
X
Xiaoyu • couple • cn
5
2026-05-26 • via Nuitee
M
Mariana • family_with_children • br
9
2026-05-26 • via Nuitee
K
kardamis • couple • gr
9
2026-05-25 • via Nuitee
L
Lauratravelislife • solo_traveller • ie
8
2026-05-24 • via Nuitee
F
FRANCOISE • couple • fr
8
2026-05-20 • via Nuitee
H
hubert • solo_traveller • nl
9
Fijn hotel om terug te komen .
Pros:

Locatie en fijne kamers goed ontbijt gezellige mooi eetruimte . Uitzicht vanaf de kamers voor prachtig .

Cons:

Lift klein

2026-05-19 • via Nuitee
ΧΡΥΣΟΥΛΑ • couple • gr
7
2026-05-18 • via Nuitee
T
trudy • solo_traveller • nl
9
2026-05-18 • via Nuitee
T
Tom • solo_traveller • gb
8
Pros:

Location, free parking outside the hotel, late checkout, easy 2-minute walk into a busy restaurant scene and square

2026-05-16 • via Nuitee
P
Panagiotis • solo_traveller • gr
7
Friendly staff, needs some effort on housekeeping
Pros:

Great location

Cons:

Not particularly clean room

2026-05-13 • via Nuitee
M
Marcin • solo_traveller • pl
9
Pros:

Lokalizacja świetna w samym centrum. Dodatkowo darmowy parking dla hotelowych gości.

2026-05-12 • via Nuitee