DoubleTree by Hilton Jakarta - Diponegoro

Hotels
•
Doubletree by Hilton
9 (1789 reviews)
Jl. Pegangsaan Timur No. 17, Cikini – Menteng, Jakarta Pusat, Indonesia , Jakarta , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Clean amenities
Cons:
Booking issue
Musty room smell
Limited room space

Categories

Cleanliness
8.33
Room was clean and well equipped, but one review mentioned a musty smell.
Service
9.3
Exceptional service noted that various staff members were attentive and polished.
Location
9.34
Described as a nice location with nearby amenities.
Room Quality
8.29
Some reviews mention the room was not spacious compared to common standards.
Amenities
9.32
Great pool, spa treatments, and breakfast were highlighted positively.
Value for Money
8.78
Service and quality for the price were appreciated, though the booking issue was a downside.
Food and Beverage
9.33
Breakfast was noted as wonderful and delicious.
Overall Experience
9.3
A consistently great experience with a high likelihood of return as per multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:02

Property Description

Luxurious Amenities and Services

DoubleTree by Hilton Jakarta - Diponegoro offers a range of luxurious amenities and services to make your stay unforgettable. From the large lagoon outdoor pool to the well-equipped gym and relaxing spa, indulge in ultimate comfort and leisure during your visit.

Culinary Delights

Satisfy your taste buds at the hotel's diverse dining options. Whether you crave international dishes at OPEN Restaurant, fusion-style tapas at Sea Grain Restaurant & Bar, or light bites at the Pool Bar, there's something to please every palate. Don't forget to unwind with a variety of snacks and coffee at The Koffee.

Convenient Location

Located just minutes away from Jakarta Central Business District, DoubleTree by Hilton Jakarta - Diponegoro provides easy access to key attractions and transportation hubs. Explore the city with ease and return to a welcoming retreat at the end of the day.

Book now to experience the epitome of luxury and hospitality at DoubleTree by Hilton Jakarta - Diponegoro.

Important information:

Guests may indicate preferences for room floor, view, or smoking/nonsmoking accommodations. Please note that all preferences are subject to availability at check-in.

The hotel provides both smoking and nonsmoking rooms. Requests for a specific room type are subject to availability at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, May 20, 2026 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 465,850 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1789 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
B
Bandar • couple • sa
10
Pros:

كل شي جميل فخامه وموقع ونظافه شكرا من الاعماق

2026-05-23 • via Nuitee
R
Roland • extended_group • ch
10
2026-05-21 • via Nuitee
E
Edwards • couple • au
10
2026-05-15 • via Nuitee
R
Rahimi • solo_traveller • nz
10
Excellent staff and food
Pros:

Clean and tidy

Cons:

Breakfast

2026-05-14 • via Nuitee
M
Marco • solo_traveller • es
10
2026-05-14 • via Nuitee
E
Erick • extended_group • de
8
2026-05-11 • via Nuitee
E
Erick • couple • de
8
2026-05-11 • via Nuitee
F
Francois • solo_traveller • fr
10
2026-05-11 • via Nuitee
N
Nur Fashihah • couple • my
8
2026-05-10 • via Nuitee
L
Lucky • solo_traveller • id
10
2026-05-08 • via Nuitee
E
Eric • solo_traveller • fr
8
Bien
Pros:

Très centrale

Cons:

Le temps d’attente pour avoir un ascenseur

2026-05-08 • via Nuitee
G
Görkem • solo_traveller • de
10
Pros:

The Breakfast was great

2026-05-06 • via Nuitee
K
Krista • solo_traveller • nl
10
Pros:

Great pool and gym, wonderful breakfast!

Cons:

Nothing

2026-05-05 • via Nuitee
K
kevinlin0428 • Couples
10
Exceptional Service and a Heartfelt Birthday Surprise – A Memorable Stay
Pros:

I recently stayed at the DoubleTree by Hilton Jakarta - Diponegoro. While the property itself is a bit older, the level of service is truly world-class. From the moment I arrived, the check-in process was handled with impressive efficiency and warmth.
I want to extend my sincere gratitude to Fernanda and the Executive Team. They went above and beyond by arranging a wonderful birthday surprise that made my stay incredibly special and memorable. It is this kind of personalized attention that sets this hotel apart.
The Highlights:
• Dining: The breakfast was fantastic, featuring a wide variety of high-quality selections that cater to all tastes.
• Facilities: The gym and pool are not overly large, but they are well-equipped and perfect for a relaxing stay.
• Flexibility: I was very grateful for the late checkout, which allowed us to enjoy the hotel’s hospitality for just a bit longer.
Constructive Feedback:
The only area for improvement is room cleanliness. I noticed some visible water spots on the bathroom fixtures and the exterior window glass. A bit more attention to these details by the housekeeping team would make the room experience perfect.
Conclusion: Definitely worth staying for the incredible hospitality. Thank you again to Fernanda and the team!

2026-05-02 • via Tripadvisor
M
Mario • solo_traveller • it
8
2026-05-02 • via Nuitee
ابوغلاء • solo_traveller • sa
6
ازعاج الشارع والغرف المجاوره لم استطع النوم
Pros:

الاهتمام بالنظافه

Cons:

الازعاج ولم يوجد عزل بالغرف

2026-05-01 • via Nuitee
M
Martine • family_with_children • nl
8
Heel lekker hotel om te verblijven als je in Jakarta bent, zakelijk of met familie.
Pros:

Ligging, schoon, fijne kamers en heerlijk ontbijt!

Cons:

De soms harde muziek bij ontbijt en zwembad.

2026-04-29 • via Nuitee
M
Maddiejennie0192 • Solo travel
10
Great service and one of the best DoubleTree breakfasts
Pros:

The service was excellent throughout my stay and the room was also very clean and comfortable. I was especially impressed by the breakfast, which had a much larger selection than other DoubleTree properties I’ve stayed at before. A special thanks to Emi at the small desk by the window, who was very helpful, and also to Ciki from the telephone service, who was great and very pleasant to deal with.

2026-04-26 • via Tripadvisor
S
shintavipbin • Solo travel
10
Thoughtful help that made a difference
Pros:

The stay was comfortable and the service throughout was consistently warm. I’d like to give special thanks to Helmi for recommending a barbershop within walking distance late in the evening. It was such a thoughtful and genuinely helpful suggestion, especially since I was unfamiliar with the area and needed something convenient at that hour. Small gestures like this really make a hotel stay feel more personal.

2026-04-26 • via Tripadvisor
G
GoPlaces09208757714 • Solo travel • Chicago Southland, Illinois
10
Helpful Service Even Late at Night
Pros:

Big thanks to Helmi for recommending a barbershop within walking distance, even on a late evening. Really appreciate the quick help and local knowledge. It made things so much easier and more convenient for me.

2026-04-25 • via Tripadvisor