Hanoi Royal Palace Hotel 2

The hotel is located in one of the best areas of Hanoi. The room was comfortable and the Wi-Fi worked well throughout my stay. Although breakfast could have had a few more international options, the service was excellent. Mimi was very attentive and made sure all guests felt welcome. I would happily stay here again.

The staff is very helpfull and friendly

A beautiful hotel right in the center of the action. The rooms are clean and cozy. Celina at the front desk was amazing—she helped us book a wonderful street food tour and made sure we had everything we needed.

But what made our stay truly special was Celina. She was incredibly helpful, polite, and always greeted us with a warm smile.

The rooms are modern and comfortable, and the hotel staff are very helpful. Celina, the receptionist, was very kind and enthusiastic in assisting us with everything we needed.

The room has large windows, so the morning light is very pleasant. The breakfast buffet is quite varied, and the restaurant area has a very spacious view of the city. Mimi at the reception desk helped my family book a car to the airport and also suggested many good pho restaurants near the hotel.

The hotel is perfectly located on Hang Bong Street, very convenient for walking to everything. The rooms are clean and elegant. Special thanks to Celina at the reception for the warm and professional welcome!

It's very convenient to walk to many attractions from here. The room was larger than I expected, the wooden furnishings created a cozy atmosphere, and the stable Wi-Fi made working quite easy. What impressed me most was Mimi's professionalism; she was always friendly and assisted with the check-in very quickly, even though I arrived quite late.

Celina is such a lovely person and a great professional. She made our Hanoi trip truly unforgettable!

The location is convenient, the rooms are spacious, have plenty of natural light, and feel very new. The restaurant on the upper floor serves a fairly extensive breakfast buffet, suitable for both tourists and business travelers. Mimi is a big plus for the hotel — friendly, efficient, and always ready to assist from check-in to check-out.

The hotel is excellent. Celina was so kind and even helped us with a late check-out. Very much appreciated!

The common areas were clean and beautiful, the elevator was convenient, and the bathroom was tidy and well-equipped. Most impressive was Mimi's enthusiastic service; seeing that it was our first time in Hanoi, she gave us directions to Hoan Kiem Lake, the night market, and even places to buy souvenirs.

Celina is a fantastic receptionist who clearly takes pride in her work. Highly recommended!

Celina is an absolute star—so proactive and attentive to detail. I would definitely stay here again.

The location was ideal because we could reach many attractions in just a few minutes on foot. The breakfast restaurant was spacious and pleasant. Mimi at reception made everything easy, from airport transfer to restaurant suggestions. She really added a personal touch to the whole experience.

The location on Hang Bong is ideal for sightseeing. Celina at the front desk was so helpful with our luggage and airport transfer.

Celina is efficient, friendly, and always ready to help. She made our stay feel very personal and special.

It’s clean, stylish, and very central. Huge thanks to Celina for her exceptional service; she really goes above and beyond for the guests.

The bed was very comfortable and the room was quiet despite being in a busy area. Celina was incredibly sweet and gave us the best recommendations for local Pho!

The hotel feels fresh and newly renovated, with elegant rooms and plenty of natural light. Our balcony room had a lovely Old Quarter view. Breakfast on the second floor was a wonderful way to start the day. Mimi was incredibly helpful, giving us local recommendations and arranging a day trip to Ninh Binh. Her warm hospitality made our stay even better.