L'Heritage Hotel

Hotels
Independent
8.8 (112 reviews)
39-41 Hang Ga Street, Hoan Kiem Dist, Hanoi, 10000 , Hanoi , VN

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location and atmosphere
Cons:
N/A

Categories

Cleanliness
8.7
All rooms noted as very clean and comfortable.
Service
9.2
Staff are consistently described as friendly, helpful, and going above and beyond.
Location
9.2
Located in the heart of the old quarter, convenient for walking and sightseeing.
Room Quality
8.7
Rooms are of the highest standards and very comfortable.
Amenities
8.7
Special mentions of the roof top bar and breakfast offerings.
Value for Money
8.2
High quality experience justifying the pricing.
Food and Beverage
8.7
Breakfast was consistently praised; good selection offered.
Overall Experience
9
Overall, guests felt their experience was excellent and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:17

Property Description

Experience the ultimate retreat at L'Heritage Hotel, where comfort meets luxury in the heart of Hanoi.

Wellness Oasis
Indulge in relaxation at our exquisite spa, offering a range of revitalizing massages and body treatments. Enjoy our recreational amenities, including a state-of-the-art 24-hour health club and a serene sauna to unwind after a day of exploration.

Culinary Delights
Savor international cuisine at L'Heritage restaurant, complete with a vibrant bar/lounge. For those nights in, our 24-hour room service brings exquisite dining right to your door.

Modern Comfort
Retreat to one of our 55 air-conditioned rooms, featuring fireplaces and LCD televisions. Stay connected with complimentary wireless and wired internet access, ensuring your comfort is always a priority.

Don’t miss out on this perfect getaway – book your stay at L'Heritage Hotel today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 112 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
F
Fiona couple gb
10
2026-06-17 via Nuitee
M
Mages couple no
10
Fantastic location, right in the heart of Old Town!
Pros:

Dropped from a Halong Bay tour to hotel and find the hotel a nice place to stay for 2 nights. Downstairs you can find a nice street food at reasonable place. Walking around on weekend. An evening stroll along the street to explore more. It's a nice hotel in the middle of the busiest old quarter. The staffs are excellent, and the Breakfast is decent too. Enjoy the trip.

2026-06-16 via Nuitee
S
Samantha couple pt
10
Perfect hotel for Hanoi!
Pros:

From the staff, to the room, to the breakfast, to the spa, to the location....everything was more than we expected and we will definitely stay again if in Hanoi

2026-06-16 via Nuitee
T
Thomas couple pl
10
Exceptional !
Pros:

What a great hotel located right in the heart of the old quarter in Hanoi, walking distance to all the main attractions. Shopping and eating right on your door step. The staff are extremely helpful, especially James and the included breakfast with the happiest chef is awesome. Overall a good experience.

2026-06-16 via Nuitee
G
Gerhard couple us
10
Excellent hotel location in Hanoi Old Quarter!
Pros:

A bunch of friends and I stayed in this hotel and it was a wonderful experience. Convenient location and wonderful amenities. Clean, wonderful staff and a wonder breakfast spread.

2026-06-16 via Nuitee
W
wonkyu couple nz
10
100% highly recommended!
Pros:

Stayed with friend only for one night and was upgraded to suite on arrival. Great location was leaving at 3.30am for flight out and staff happily provided a take away breakfast box. Excellent facilities and location. Wish we could have stayed longer.

2026-06-16 via Nuitee
R
Richard couple se
10
Great location for nice Vietnam Street Food on Weekends!
Pros:

First time to Vietnam and highly rate this hotel. The reception staff were amazing and so helpful in booking tours and guiding us around the city. Nothing was too much trouble for staff. Our room was beautiful, clean and spacious. Breakfast had plenty of variety and even a breakfast cook to make your eggs . And our dinner in the restaurant was top notch! If we ever returned, we would stay again.

2026-06-16 via Nuitee
K
Keiran solo_traveller gb
10
Pros:

We booked in late due to arriving at 2am the staff was very accomodating with us and gave us a complimentary room agreed which waa greatly appreciated. would absolutely stay again

2026-06-14 via Nuitee
I
Ian couple gb
5
OK, not the best
Pros:

Amazing staff, they make this hotel what it is.

Cons:

The rooms are old, tired and need serious refurbishment.
There is zero noise treatment at the property so be prepared to hear doors closing and a lot of traffic noise.

2026-06-13 via Nuitee
E
Ewa solo_traveller pl
9
Pros:

Śniadanie świetne. Dobranoc lokalizacja.

2026-06-12 via Nuitee
M
Mohammed couple qa
8
Great hospitality
Pros:

Great hospitality from all the team members.
Location and the price.
Hotel can keep your luggage even if you checkout.

Cons:

Maybe more options of Halal food.
I could use the spa services but it felt bit overpriced compared to outside competitors, so I skipped.

2026-06-10 via Nuitee
D
Daniel family_with_children co
9
2026-06-07 via Nuitee
M
Merlen couple cz
10
Excellent!
Pros:

Clean room, spotless bathroom, bathrobe, slippers, etc. no noise, extremely professional staff. For breakfast I was prepared vegetable pho, which was made as an exception. Welcome dessert, drink and nibbles. Location is very close to everything. I had facial which was well priced and effective I recommend and would stay again. Breakfast quality was very good and with very good choices. Must try there hot food and coffees

2026-06-02 via Nuitee
T
Tayler couple hu
10
Wonderful Hotel, great location, superb staff!
Pros:

Definitely one of the best customer service I've received in a hotel! The rooms are so new and clean. Staffs extremely helpful and friendly. The breakfast and spa are an addition to the amazing hotel! Highly recommend anyone to go visit!

2026-06-02 via Nuitee
T
Thaisil couple sg
10
Best hotel location in center of old quarter !
Pros:

Nice Hotel . Fantastic staff all round - all attentive, polite and accommodating (special mention for all the Reception/Lobby staff and Miss Tham in particular). Our Balcony suite was wonderful, bathroom modern and spacious, bed huge and comfortable. Hotel is in Old Quarter and within walking distance to Train Street, Hoan Kiem Lake, Night Market and shopping. Nice breakfast too. Highly recommended!

2026-06-02 via Nuitee
R
Roy couple gb
9
2026-05-31 via Nuitee
K
Kgomotso solo_traveller za
10
2026-05-29 via Nuitee
C
charya couple ch
10
Excellent hotel location in Old Quarter!
Pros:

Looking for a hotel in the Old Quarter Hanoi, the Lheritage Hotel is an excellent choice.
Great rooms, very comfortable. The hotel has a gym and spa. Breakfast and dinner are great and convenient if you don’t want to go out. Service is hands down the best!
Outside of having a beautiful hotel with all the things you want in a stay, the service makes the stay more enjoyable and you won’t go wrong in choosing the Lheritage Hotel!

2026-05-29 via Nuitee
M
Marcus couple fi
10
Perfect Hanoi Hotel!
Pros:

My husband and I arrived for just a one night stay at the Lheritage hotel, but would love to stay again. The hotel was the most beautiful one I’ve ever stayed in, with a spa, a bakery, a gym, and restaurant, but what truly makes this hotel amazing is the staff. They are so knowledgeable & welcoming. They made sure to make us feel at home. Thanks Lheritage Hotel!!

2026-05-29 via Nuitee
K
KIRUTHIHA extended_group my
5
2026-05-27 via Nuitee