L'Heritage Hotel

Hotels
•
Independent
8.8 (112 reviews)
39-41 Hang Ga Street, Hoan Kiem Dist, Hanoi, 10000 , Hanoi , VN
84-024-62995666

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Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent staff service
Beautiful location and atmosphere
Cons:
N/A

Categories

Cleanliness
8.7
All rooms noted as very clean and comfortable.
Service
9.2
Staff are consistently described as friendly, helpful, and going above and beyond.
Location
9.2
Located in the heart of the old quarter, convenient for walking and sightseeing.
Room Quality
8.7
Rooms are of the highest standards and very comfortable.
Amenities
8.7
Special mentions of the roof top bar and breakfast offerings.
Value for Money
8.2
High quality experience justifying the pricing.
Food and Beverage
8.7
Breakfast was consistently praised; good selection offered.
Overall Experience
9
Overall, guests felt their experience was excellent and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:17

Property Description

Experience the ultimate retreat at L'Heritage Hotel, where comfort meets luxury in the heart of Hanoi.

Wellness Oasis
Indulge in relaxation at our exquisite spa, offering a range of revitalizing massages and body treatments. Enjoy our recreational amenities, including a state-of-the-art 24-hour health club and a serene sauna to unwind after a day of exploration.

Culinary Delights
Savor international cuisine at L'Heritage restaurant, complete with a vibrant bar/lounge. For those nights in, our 24-hour room service brings exquisite dining right to your door.

Modern Comfort
Retreat to one of our 55 air-conditioned rooms, featuring fireplaces and LCD televisions. Stay connected with complimentary wireless and wired internet access, ensuring your comfort is always a priority.

Don’t miss out on this perfect getaway – book your stay at L'Heritage Hotel today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 112 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
J
Jeroen • extended_group • nl
8
Pros:

Het onbijt de locatie en het personeel en de kamer prima en erg schoon

Cons:

We hadden 2 kamers geboekt en op beide kamers deed de airco het matig waardoor het niet echt koel werd (schatting 24/ 25 graden). Het is aangegeven bij het hotel maar was lastig direct op te lossen. (Daarom een 8 en geen 9)

2026-05-23 • via Nuitee
Z
ZITO • solo_traveller • gb
10
Pros:

Gostamos muito dos funcionários. Muito atento e prestativo.

2026-05-18 • via Nuitee
T
Thi Hoa Lan • solo_traveller • fr
10
2026-05-16 • via Nuitee
S
Stéphane • solo_traveller • fr
10
2026-05-15 • via Nuitee
N
Niclas • couple • de
7
2026-05-13 • via Nuitee
I
Igal • family_with_children • il
9
היתה חוויה נהדרת
Pros:

היינו שלושה חברים , המיקום מעולה, חדרים מרווחים הצוות היה אדיב ושירותי. ארוחת בוקר עשירה.

Cons:

החדרים עם חלון אבל צמודים לבניין מגורים.

2026-05-12 • via Nuitee
O
Ooi Leng Irene • extended_group • sg
9
Pros:

Hotel is located in Old Quarter and easy to walk around and lively.

2026-05-05 • via Nuitee
S
Sotana • couple • fi
10
“Fabulous hotel”
Pros:

The bed and the pillows were great and constant hot water which is a massive bonus! Separate shower and toilet which is great. Free tea and coffee and water. We had a room with inside windows which was perfect as the hotel was on a busy street but we couldn’t hear a thing. It was lovely. Breakfast was great, good selection of vegetarian options. Friendly staff. Overall a nice hotel, good location and comfy bed

2026-05-04 • via Nuitee
M
Moca • couple • de
10
Exceptional !!!
Pros:

I stayed Lheritage Hotel in Apr 2026, every staff member is there to make your stay better. The breakfast will absolutely blow your mind. If you need anything from recommendations to extra towels, every single person there will go above and beyond to help. I wish we could have stayed more days! The location is amazing right in the heart of the Old quarter. I usually like staying at different/new hotels, but when we return to Hanoi we will be staying here every time. WILDLY impressed!

2026-05-04 • via Nuitee
D
Dinh • couple • fr
10
A lovely stay in the old quarter !
Pros:

The facilities are clean, and the staff is friendly. Major tourist attractions are very close and convenient. The breakfast is of course excellent. I would like to stay here again in Hanoi next time. They also upgraded my room for free, and I am able to relax comfortably with a late check-out.

2026-05-04 • via Nuitee
T
Thanh • couple • us
10
Best hotel location and service !
Pros:

We would highly recommend this hotel! The location could not be better - It was very convenient to be in the heart of the Old Quarter, but our room was still very quiet and comfortable. A highlight was the very kind and friendly staff! They were always so helpful, especially James who recognized us even after we’d left Hanoi for a week and then returned. It was so reassuring to have such a friendly face to help us out in the chaos of Hanoi!

2026-05-04 • via Nuitee
M
Martin1895 • solo_traveller • de
10
Pros:

Alles. Besonders die zentrale Lage, das freundliche und hilfsbereite Personal und das ausgezeichnete Frühstück

2026-04-27 • via Nuitee
S
Stan • couple • au
8
If you could improve your breakfast offering with more variety i would be happy to stay again.
Pros:

My only criticism was the breakfast menu it was average at best. The menu never changed and it was very basic.

Cons:

I was satisfied with most aspects of my stay.

2026-04-20 • via Nuitee
W
Weixin • family_with_children • au
10
Good value for money with spacious rooms and facilities
Pros:

Located in the heart of the old quarter, the hotel maintains a high standard in room space and cleanliness. We were provided a family suite which is spacious for 5 people. Staff are friendly and location is convenient to anywhere. Room is clean and free of smell.

Cons:

NA

2026-04-20 • via Nuitee
H
Heath • solo_traveller • au
10
Fantastic stay
Pros:

The location was fantastic and the staff were warm, welcoming and couldn't have been more helpful.

Cons:

Nothing

2026-04-14 • via Nuitee
C
Catalina • family_with_children • au
10
Loved our overnight late check-in stay
Pros:

Booked our trip at very short notice because our plans to catch the sleeper bus to Sapa was cancelled. Facility was really beautiful although not so much the area. Arrived at midnight and was helped from the moment our grab arrived. The room and bathroom itself was very clean.

2026-04-14 • via Nuitee
H
Heath • solo_traveller • au
10
2026-04-14 • via Nuitee
E
Eric • couple • us
10
Great place for short time in Hanoi
Pros:

Central location, comfortable bed, very attentive staff, would stay again if in Hanoi

2026-04-13 • via Nuitee
A
Aron • couple • nl
9
2026-04-13 • via Nuitee
M
Michael • solo_traveller • hk
9
Amazing location in old quarter. Staff were super friendly, especially Mr Trung the manager who helped us with all our t
Pros:

Amazing location in old quarter. Staff were super friendly, especially Mr Trung the manager who helped us with all our transport arrangements in Vietnam.

2026-04-12 • via Nuitee