Hotel Sun Holidays

Hotels
7.5 (2863 reviews)
La Peñita, 6 , Puerto de la Cruz , ES
+34 922 38 00 87

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good value for money
Cons:
Cleanliness issues
Old room quality
Need for updates

Categories

Cleanliness
6.83
Several reviews mention cleanliness as a concern, particularly regarding the bathrooms and the upkeep of older amenities.
Service
8.3
Multiple mentions of friendly and helpful staff, indicating a positive sentiment.
Location
8.34
Many guests highlight the excellent central location of the hotel as a key pro.
Room Quality
6.79
Rooms were described as clean, but issues with old mattresses and curtain conditions affected the sentiment.
Amenities
7.32
Amenities are mentioned positively, though there are suggestions for improvement in cleanliness and updates.
Value for Money
7.78
Guests feel they receive good value for the price paid, despite cleanliness issues.
Food and Beverage
7.33
No specific comments, so assigned 'Standard quality for this hotel tier'.
Overall Experience
7.3
Overall experience noted as satisfactory by several guests, offset by some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:31

Property Description

Convenient Location in Old Town

Located in the heart of the old town of Puerto de la Cruz, Sun Holidays is just a short stroll away from the bustling city center. Situated on a charming pedestrian street, this hotel offers a peaceful retreat while being close to all the action.

Comfortable Rooms and Studios

The rooms and studios at Sun Holidays are designed to provide utmost comfort to guests. Featuring bright interiors, each accommodation comes with a private balcony, flat-screen TV, and a well-equipped kitchenette in the studios. Whether you choose a room or a studio, rest assured you will have a cozy stay.

Nearby Attractions and Amenities

Explore the vibrant neighborhood surrounding Sun Holidays, where you can discover a variety of dining options, bars, and shops. Additionally, the famous Playa Jardín Beach is just 300 meters away, perfect for a day of sun and sand. With Tenerife Norte Airport a short drive away and free Wi-Fi available, your stay at Sun Holidays is bound to be convenient and enjoyable.

Ready to experience the charm of Sun Holidays? Book your stay now and make unforgettable memories in Puerto de la Cruz!

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

If you expect to arrive outside check-in hours, please inform the property in advance.

Final cleaning is included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TFN

Location

Guest Reviews

7.5
Based on 2863 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 7.3
J
Juan Carlos • couple • es
8
Pros:

Muy bien situado, céntrico y cerca de la zona de aparcamiento.

Muchos restaurantes en los alrededores donde se come muy bien.

Cons:

El baño estaba muy limpio, pero si necesita una renovación.

2026-10-31 • via Nuitee
A
Abel • couple • es
9
2026-10-31 • via Nuitee
L
Lourdes R. Lopez • couple • es
9
Buena ubicción y trato del personal.
Pros:

Ubicación y trato del personal.

2026-10-30 • via Nuitee
K
Kadina • solo_traveller • fr
6
2026-10-29 • via Nuitee
C
Cazorla • solo_traveller • es
10
2026-10-29 • via Nuitee
A
Adrian Jesus • couple • es
10
2026-10-28 • via Nuitee
C
Candelaria • solo_traveller • es
7
2026-10-27 • via Nuitee
Y
Yarik Smyrnov • extended_group • ua
9
2026-10-26 • via Nuitee
H
Hong • solo_traveller • ch
4
super lage, super preis, super dreckig
Pros:

die Lage

Cons:

das zimmer wurde nie richtig gereinigt oder bettwaesche gewechselt. sie haben nur das bett gemacht. die bettwaesche blieb die selbe, erkennbar am sand und meinen haaren und anderen flecken. es wurde nur grob der boden und das bad gereinigt. es wurde mehrmals vergessen meine handtücher zu ersetzen. das badezimmer ist dreckig. ich habe gewusst dass die hygiene dort problematisch sein wird, und habe eine e-mail mit fragen und meinen sorgen vor meiner unterkunft diesbezueglich geschrieben, die dann ignoriert wurde.
die matratze ist so abgenutzt, dass ne richtig tiefe delle sichtbar und noch schlimmer fuehlbar ist.
der mini kuehlschrank hat extrem viel wasser unten gesammelt dass ich mich nicht mehr ganz getraut habe sachen dort zu verstauen ausser wasserflaschen.
mir wurde kein schluessel fuer das safe in meinem zimmer angeboten.
mehrere gluehbirnen waren defekt.
das treppenhaus scheint sehr selten gereinigt zu werden.

2026-10-26 • via Nuitee
R
Rose • couple • es
7
Pros:

La ubicación

Cons:

Que no habían los canales normales en la tele (TDT)
Le falta modernizar un poco las instalaciones.

2026-10-25 • via Nuitee
L
Lourdes • family_with_children • es
8
2026-10-24 • via Nuitee
I
Ivan • couple • es
8
2026-10-24 • via Nuitee
M
mercedes • couple • es
10
2026-10-24 • via Nuitee
Z
zinomi • couple • pt
7
2026-10-24 • via Nuitee
J
Juan Jose • couple • es
8
2026-10-23 • via Nuitee
F
flor de loto • couple • co
3
2026-10-19 • via Nuitee
B
Beatriz • couple • es
10
2026-10-18 • via Nuitee
S
Sophia • couple • de
5
2026-10-18 • via Nuitee
C
Cazorla • couple • es
10
Pros:

Ubicación estupenda y un muh buen servicio

Cons:

Nada

2026-10-18 • via Nuitee
S
Shakh • solo_traveller • es
6
Pros:

Ubicación, vistas, tranquilidad, tamaño de la habitación, buena presión de agua

Cons:

La señora de la limpieza no limpia nada los pisos, ¡hay basura de los inquilinos anteriores y pelos! ¡Cambien a la señora de la limpieza!

2026-10-17 • via Nuitee