Ketawa Pet Friendly Hotel

Hotels
•
Independent
8.8 (50 reviews)
121/1 Tambon Chang Moi, Thesaban Nakhon, Chiang Mai, Chiang Mai, 50000 , Chiang Mai , TH
66-99-1919426

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Pets allowed

Facilities

Express check-out
Area shuttle (surcharge)
Pet-sitting services
Pet grooming services
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Wonderful/friendly staff (reception praised)
Very pet-friendly (pet cafe downstairs)
Great facilities
Good location/proximity to interesting areas
Cons:
Very limited parking
No proper green dog-relief area; astroturf smelled awful
Rooms described as harsh (polished concrete feel)
Inconsistent service at café counter (curt staff)
Complaint about no refund after abandoning reservation

Categories

Cleanliness
8
Generally acceptable cleanliness, but pet relief astroturf smelled awful and reduced perceived cleanliness in outdoor/pet areas.
Service
9.8
Staff repeatedly praised (reception and general staff very friendly and helpful); some isolated poor interactions at the café counter but overall service is a strong positive.
Location
9.7
Good location with proximity to interesting areas as noted by guests.
Room Quality
7.5
Mixed feedback: some guests enjoyed their stay, while at least one found rooms harsh/‘polished concrete jail cell’ which lowered room comfort.
Amenities
9.8
Very pet friendly with a popular pet cafe and good facilities for pet lovers; however parking and lack of a proper green dog-relief area are notable drawbacks.
Value for Money
8
Generally reasonable value for pet-friendly features and staff, but issues such as no refund after abandoning a reservation reduced perceived value for some guests.
Food and Beverage
8
On-site café noted (pet cafe appreciated), though service at the café counter was criticized for curt/unfriendly staff in at least one report.
Overall Experience
9.6
Overall positive experience for pet owners and many guests (joyful mornings, friendly staff, great pet facilities), tempered by parking, some room comfort and occasional staff attitude issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-13 09:05

Property Description

Recreation Amenities and Views: Indulge in the indoor pool or enjoy the scenic terrace view.

Dining and Services: Dine at the hotel's restaurant and make use of room service. Benefit from express check-in, check-out, and dry cleaning services.

Comfortable Accommodations: Rest in air-conditioned rooms with minibars, flat-screen TVs, and complimentary wireless internet. The hotel also offers safes, daily housekeeping, and more.

Plan your stay at Ketawa Pet Friendly Hotel in Chiang Mai, where convenience meets comfort. Immerse yourself in local attractions like Warorot Market and Chiang Mai Night Bazaar. Book now for an unforgettable experience!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Property follows regional sanitization guidelines Safety and Health Administration (Thailand)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.8
Based on 50 reviews
Cleanliness: 8
Service: 9.8
Location: 9.7
Room Quality: 7.5
Amenities: 9.8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9.6
O
Oleksandr • couple • ua
10
2026-06-03 • via Nuitee
G
George Siosi Samuels • couple • mx
10
Pros:

Wonderful staff. Great facilities. Very pet friendly. Was a joy waking up to every day, especially in the pet cafe downstairs (with all the dogs/puppies).

2026-03-17 • via Nuitee
D
Dmitry • couple • ru
10
Pros:

Very friendly stuff, good location

2026-01-25 • via Nuitee
A
Alfred • couple • us
2
Pets are welcome, but won't be comfortable.
Cons:

The parking was impossible. 5 parking spots for 20 rooms. No green area for a dog to relax and do it's business. Astroturf for relief areas, smelled awful. Our dog would not even go in let alone do her business. Rooms feel like a polished concrete jail cell. We abandoned our reservation made through booking.com so there was no refund. Some people might appreciate the proximity to interesting areas, but for us it was not a place to stay.

2026-01-19 • via Nuitee
P
Pattarinya • couple • th
7
Pros:

ดีตรงตอบโจทย์คนรักสัตว์ พนักงานตรงReception อัธยาศัยดี ยินดีบริการ

Cons:

พนักงานผมยาวที่อยู่ตรงเคาน์เตอร์ด้านในตรง Kafe' พูดจาไม่ค่อยดี ไม่มีservice mind ถามอะไรก็ตอบห้วนๆ ไม่ยิ้มแย้มแจ่มใส รู้สึกไม่โอเคมากๆ เสียบรรยากาศไปเลย

2026-01-05 • via Nuitee
K
Katie • couple • au
10
2025-12-20 • via Nuitee
J
Jun • couple • sg
10
2025-09-11 • via Nuitee
R
Ryan • couple • it
10
2025-08-09 • via Nuitee
D
Dave • review category business travellers • us
10
Exceptional
Pros:

If you are traveling with your pet, there is no better place to stay.

2025-04-30 • via Nuitee
R
Rou • review category business travellers • es
9
Best pet friendly hotel
Pros:

Clean, quiet, great dog services are care, and walking distance to nice cafes

2024-10-27 • via Nuitee
D
Dave • review category business travellers • us
10
Will return
Pros:

Everything was perfect

2024-04-17 • via Nuitee
M
Masna • solo traveller • us
10
Exceptional
Pros:

Good staff. 7 am opening for on site cafe. Great coffee and food too!

2023-09-02 • via Nuitee
D
david
10
Fantastic hotel
Pros:

Amazing hotel! Very clean, super friendly staff! My husband and I stayed for one week with our small you poodle. They provided a pet bed with dog bowls and free water for my little dog, he loved being here. The pool was awesome for the dogs too, there is no pool for us just the dog pool. You can use it but will smell like a dog lol! The cafe on site is very quaint and has great options for food and coffee, also have special food for your pet to eat with you. Their dogs on site are very friendly and playful too. Very lovely hotel, highly recommend starting here!!

2022-10-01 • via Nuitee
V
Vanessa
10
Cozy and comfy
Pros:

Very cozy and modern place to stay. Located in the quiet alley behind Riverside. Its walkable to old city.

2020-03-11 • via Nuitee
L
LiFENG
8
住的很開心的飯店
Pros:

服務人員態度非常友善且用心協助我們解決訂巴士票丶租車丶叫車等事宜。房間明亮乾淨寬敞，而且還有寵物專用床～對愛寵物的人來說是個非常棒的選擇。唯一的缺點是在長長的小巷內，晚上出入不方便。

2020-02-02 • via Nuitee
S
Simon
8
Perfect hotel for dogs
Pros:

This is a great place if you have a dog or live dogs. Our dog loved it.

2020-01-11 • via Nuitee
E
Edouard
10
Hôtel très sympathique
Pros:

Hôtel très mignon avec des chiens tres bien dressés.
Le service est très agréable mais ne parle pas un anglais impeccable.
Très bon séjour un peu à l’extérieur du centre historique de Chiang Mai.
De nombreux bars dansants autour qui permettent une meilleure ambiance.

2019-12-31 • via Nuitee
V
Verified traveler • partner
10
Pros:

This hotel is amazing and budget friendly ! The staff are so helpful and so sweet to see them with the dogs. Room was modern and clean, was perfect for our 4 night stay during the loy krathong festival in November. The hotel is walking distance of all the main activities during the festival, highly recommend

2019-11-14 • via Nuitee
K
Kitisak
8
ที่พักที่สัตว์เลี้ยงเข้าพักได้
Pros:

ราคาไม่แพง
เป็นที่พักที่สามารถพาสัตว์เลี้ยงเข้ามาพักด้วยได้
ห้องเป็นสัดส่วน สะอาดดีครับ อุปกรณ์เครื่องใช้ต่างๆ มีครบ
ติแค่เรื่องที่จอดรถน้อย กับผนังห้องกั้นเสียงได้ไม่ดีเท่าที่ควร
โดยรวมแล้วแนะนำครับ

2019-10-29 • via Nuitee
S
Suritp
10
สุดยอด!!!
Pros:

เป็นโรงแรมขนาดเล็ก ไม่วุ่นวายดี พนักงานดีเยี่ยม สุนัขพักได้ มีที่นอนให้สุนัขด้วย(มีค่าใช้จ่ายเพิ่มจ่ายตอนเช็คอินได้เลย) อยู่ในเมืองแต่ต้องเข้าซอยสักนิด เป็นโรงแรม เพ็ท เฟรนลี่ ได้สมบูรณ์แบบจริงๆ มีสระว่ายสำหรับสัตว์เลี้ยง ไม่ต้องกังวลว่าสุนัขจะวิ่งออกไปนอกถนนที่นี่มีประตูถึง2ชั้นป้องกันได้ดีมาก ตั้งใจพักคืนเดียว แต่ด้วยความเป็นส่วนตัวดีเลยพักต่อทั้งหมด4คืน แนะนำที่นี่เลย ไม่เชื่อลองมาใช้บริการกันดูครับ

2019-09-27 • via Nuitee