Suanmali Samui

Hotels
•
ZUZU HS
6.2 (5 reviews)
108/54-55 M.3,T.Maret, Koh Samui, Surat Thani, 84310 , Koh Samui , TH
66-81-3963596

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Facilities

Fitness facilities
Free WiFi
Terrace
Designated smoking area
Wheelchair accessible
Fitness facilities
Safe-deposit box at front desk
Tours/ticket assistance
Free self parking

Review Highlights

Pros:
Beautiful, spacious rooms
Good location
Cons:
Loud nightclub noise at night for some rooms
Broken air conditioning / very hot rooms
Refund for remaining nights refused by owner (guest had to change hotels)
Pool not very clean
Bar out of beer and awkward service (waitress fetched beer from shop and kept change)
Warm/hot water issues in shower for at least one guest

Categories

Cleanliness
5.8
Pool reported as not very clean; rooms not explicitly described as dirty but cleanliness concerns around pool reduce score.
Service
5.5
Mixed/weak service: a waitress brought beer from a shop and there was an issue with change; owner refused refund after guest had to change hotels, indicating service shortcomings.
Location
8.5
Multiple guests praised the location ('Good location', 'Locatie was super'), though proximity to bars causes nighttime noise for some rooms.
Room Quality
9.2
Rooms described as beautiful and spacious (positive); however some guests experienced broken air conditioning and hot temperatures or lack of hot water, so quality of amenities in rooms is inconsistent.
Amenities
5
On-site amenities exist (pool, bar, AC) but issues were reported: pool cleanliness concerns and broken air conditioning/no hot water for some guests.
Value for Money
5
Value is mixed: decent rooms and location but major service/amenity problems (forced to change hotels, refund refused) reduce perceived value.
Food and Beverage
5
Bar issues reported (no beer available; waitress fetched beer from shop and kept change) indicating inconsistent F&B experience.
Overall Experience
5.6
Overall mixed: positives include room size/appearance and location, but serious negatives (noise, broken AC/hot water, pool cleanliness, refund/service issues) led to a compromised stay for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-22 16:30

Property Description

Outdoor Pool and Fitness Center

Don't miss out on the refreshing outdoor pool and the state-of-the-art fitness center, perfect for relaxation and fitness during your stay.

On-Site Dining and Bar

Satisfy your cravings with delicious meals at the hotel's restaurant, or opt for 24-hour room service. Enjoy your favorite drink at the bar/lounge for a delightful evening.

Convenient Location

Located in the heart of Lamai City Center, Suanmali Samui offers easy access to nearby attractions like Lamai Beach and the vibrant Lamai Night Market.

Book now at Suanmali Samui for a memorable and convenient stay nestled in the bustling Lamai City Center.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.2
Based on 5 reviews
Cleanliness: 5.8
Service: 5.5
Location: 8.5
Room Quality: 9.2
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5.6
M
MARIE • solo_traveller • fr
4
Pros:

Les chanbres sont belles et spacieuses

Cons:

La chanbre donnait sur une rue de bar de nuits avec musique très forte une bonne partie de la nuit.fenetre fermée,c'était boîte de nuit dans la chambre.
Climatisation en panne et plus de 35 degré dans la chambre.pas de solution proposée .j'ai dû changer d'hôtel pour enfin dormir et remboursement des nuits restante refusée par la propriétaire
La piscine n'est pas très propre.

2026-04-16 • via Nuitee
N
Nathalie • extended_group • de
10
2026-04-01 • via Nuitee
B
Bernd • family_with_children • de
9
2026-03-16 • via Nuitee
I
Insley • couple • gb
8
Good sleep & good room
Pros:

Good location

Cons:

No beer at bar & the waitress fetch me beer from shop & keep change for going??

2026-03-13 • via Nuitee
G
Gulzhazira • solo_traveller • kz
6
2026-02-24 • via Nuitee
J
johannes • couple • nl
7
Voor mij een prima verblijf
Pros:

Locatie was super

Cons:

Warm water van de douche deed het niet en in de nacht wel aardig wat herrie van de bars

2026-02-23 • via Nuitee
L
Laure • solo_traveller • fr
10
2026-01-25 • via Nuitee
S
Shaiane • extended_group • it
9
2025-12-30 • via Nuitee
C
Charlie • couple • je
10
2025-09-20 • via Nuitee
C
Charlie • couple • je
10
2025-09-20 • via Nuitee
F
Frédérique • family_with_children • be
8
2025-07-31 • via Nuitee
A
Andrew • family with young children • th
8
Very good
2025-06-07 • via Nuitee
N
Nelson • solo traveller • au
9
Superb
Pros:

Nice hotel with large clean and tidy rooms...close to the beach, restaurants and nightlife....great swimming pool and friendly staff

2025-04-21 • via Nuitee
S
Steven • family with young children • gb
7
Good
2025-02-20 • via Nuitee
G
Galina • solo traveller • kz
7
Good
2025-02-17 • via Nuitee
K
Kristina • solo traveller • lt
1
Terrible, not worth considering
Pros:

-

Cons:

Abandoned, dirty, blackened toilet, everything is worn out, unpleasant to be in. Noise from surrounding entertainment venues until 5 am. The staff communicates carelessly, does not order a taxi, does not respond, answers questions half a day after the stay. I do not recommend.

2025-01-02 • via Nuitee
N
Nick3770 • with friends • gb
9
Superb
Pros:

Lovely little guesthouse

2024-12-28 • via Nuitee
P
Paul • solo traveller • gb
8
Very good
2024-12-11 • via Nuitee
A
Anil • family with young children • th
10
Exceptional
2024-10-06 • via Nuitee
L
Leo • young couple • gb
10
Blissful 😎
Pros:

Great location, lovely staff and a nice room. There is no other hotel to stay in Lamai 😎

2024-09-21 • via Nuitee