Aqua Granada Hotel

Hotels
8.6 (417 reviews)
Avenida 8N Numero 10 - 91 , Cali , CO

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food Quality
Cons:
Cleanliness Issues
Room Quality
Service Communication

Categories

Cleanliness
7.99
Multiple mentions of poor cleanliness and maintenance issues.
Service
9.46
Positive comments on staff friendliness and service, though some inconsistencies were noted.
Location
9.5
Repeated positives about excellent location and its convenience.
Room Quality
7.95
Concerns about the age of the rooms and maintenance issues.
Amenities
8.48
Some amenities mentioned positively, but issues noted with the jacuzzi and requests for room equipment.
Value for Money
8.44
Good location for the price, but some guests feel they could find better options.
Food and Beverage
7.99
Mixed reviews about breakfast service and restaurant offerings.
Overall Experience
8.96
Despite issues, many guests had a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Accommodation in the Heart of Cali

Panoramic Rooftop Terrace and Sauna
Enjoy breathtaking views of the city from our rooftop terrace or relax and rejuvenate in our sauna after a day of exploring.

Self-Catering Facilities and Modern Amenities
Our accommodations feature fully-equipped kitchens, private balconies, and modern furnishings for a comfortable stay. Free Wi-Fi and plasma TVs are also included for your entertainment needs.

Convenient Location and Free Parking
Located just a short walk from La Merced Church and the Gold Museum, Aqua Granada Hotel offers the perfect blend of convenience and luxury. Plus, enjoy the ease of free parking during your stay.

Experience the best of Cali at Aqua Granada Hotel - book now for an unforgettable stay!

Important information:

To grant tax exemption, it is required to submit the original passport, Andean card or Mercosur card to proof the immigration status of the guest, with the current permit stamped PIP5 entry and stay, or temporary current residence permit stamped PTP -5, or TP-11 valid visa to foreigners who by their nationalities require a visa stamped on the passport to enter the country, or those amending or replacing.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CLO

Location

Guest Reviews

8.6
Based on 417 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.96
D
Diego Leonardo • couple • mx
10
2026-09-09 • via Nuitee
B
bastidas mutiz • solo_traveller • co
10
2026-09-07 • via Nuitee
D
Diego • couple • co
5
2026-08-28 • via Nuitee
F
Francisco Emiliano • solo_traveller • mx
10
2026-08-27 • via Nuitee
J
Jimmy • couple • us
9
2026-08-17 • via Nuitee
V
velez • solo_traveller • us
10
2026-08-12 • via Nuitee
M
marin • couple • co
8
Buen hotel nada del otro mundo
Pros:

En general es un buen hotel, no es el hotel mas lujoso si el mas nuevo, pero en general las habitaciones son grandes tienen nevera y cocina, el aire acondicionado hizo un ruido un poco molesto toda la noche, fue lo unico malo, el desayuno estuvo muy rico.

Cons:

El ruido que hizo el aire acondicionado

2026-08-03 • via Nuitee
F
Franyelis • solo_traveller • ca
10
Pros:

La comida del dia estaba riquisima

2026-07-14 • via Nuitee
J
Jaime • couple • co
7
Pros:

Personal amable

Cons:

Le falta pintura y mantenimiento a las zonas comunes y habitaciones

2026-07-07 • via Nuitee
G
Gonzalo • solo_traveller • co
8
2026-07-06 • via Nuitee
G
Gonzalo • solo_traveller • co
8
2026-07-06 • via Nuitee
F
Francisco • solo_traveller • us
8
Great
Pros:

Yes, was excellent

Cons:

Everyone here very nice

2026-07-04 • via Nuitee
M
Maria Pilar • solo_traveller • es
10
Pros:

El lugar

Cons:

El abandono del restaurante, es tétrico

2026-07-03 • via Nuitee
A
Alejandra • couple • co
10
Bastante satisfecha.
Pros:

Absolutamente todo fué perfecto.

2026-06-24 • via Nuitee
S
Shoaib • couple • ca
7
Location is good but place okay
Pros:

Location was good. Staff was friendly. Clean room every day vey well.

Cons:

Kind of dated. washroom was old. Lot of noise from outside.

2026-06-18 • via Nuitee
R
Robinson • solo_traveller • co
8
2026-06-10 • via Nuitee
S
Salazar Ramos • couple • co
7
Pros:

Su ubicación

Cons:

No hay agua caliente

2026-06-06 • via Nuitee
J
jhoansebastianm962 • Business
2
Worst place ever, avoid it tbh
Pros:

Do yourself a favor and avoid this place, the customer service is a joke tbh. The girl at the front desk in the morning is so rude, she literally just ignores you and I was stuck waiting forever just to get through the front door bc she was glued to her phone the whole time. It’s so unprofessional and honestly just disrespectful. Also the food has absolutely no flavor, it’s completely unseasoned and idk why I ordered a soda and it took over an hour just to get to me, then my tv wasn't working and nobody even bothered to come up to my room to help. Total waste of money, definitely stay somewhere else smh

2026-05-27 • via Tripadvisor
J
Jorge • solo_traveller • co
9
Genial 👌🏽
Pros:

Personal amable y servicial, buena ubicación, cerca de buenos restaurantes y zonas culturales.

2026-05-27 • via Nuitee
C
Carlos • couple • cl
8
2026-05-24 • via Nuitee